I have really mixed feelings about this particular Ulta. The location is fabulous and for me just…read moreacross the street, and it's clean and organized well. My two issues: it has less variety available than other Ultas in the Metro area (for example, some of the Ulta exclusive brands like NUDESTIX, Madison Reed) and customer service is an issue. The sales clerks often make simple mistakes but frequently enough that it is frustrating (forgetting to check for free gifts or points for example). There's one clerk in particular who seems to specialize in offering unhelpful comments, such as "Oh you should have bought this last week when it was on sale." Last visit, it was "Wow, this is a lot of stuff, it's going to be expensive" and "If there was a contest to see how much stuff you could fit in the basket, you would win." Then, when it rang up, she completely skipped the points and I had to ask her to go back and credit me the roughly $60 I have on my Ultamate credit card. Maybe a more Buddhist approach before commenting: Is what I'm about to say kind? Necessary? True? Does it improve on the silence? If the answer is no, save it for some other time. You don't know the situation of your customers or the people in your store. We're still in a pandemic. A little kindness goes a long way.

Wow!!! This is a huge Ulta!!! I was just in there forever because there's so much to look at lol…read more If you're a beauty girl like me this is your place. The parking sucks over here so park in the garage if you need to. Staff were very friendly and the place is clean. It's after Christmas so they need to restock but I was still able to get everything I needed.

Huge supply of hair extensions. Different textures, colors, lengths…read more Owner is at the store and very helpful.

Came in for some braiding hair and left with a lot more. Small shop, but very reasonable prices for…read moreeverything and helpful owners who helped me pick the correct hair. Happy to support a black owned business. I will continue to restock my items here in the future.

I see what the other reviews mean regarding feeling like you're being watched. The business was…read moreclean and organized. It smelled nice. They have a decent selection. I probably would only come here out if convenience just because it does feel a little weird but it wasn't a horrible experience

We happened to be at brunch and wanted to walk around. This was our first stop. The staff were…read morekind, and they had a pretty decent inventory. I didn't think I needed anything, but I did find bows for Easter and earrings for my 5 year old. So although I didn't think I needed anything, I left with something. There seemed to be something for everyone. There is quite a bit to do in this area and it is all in walking distance. Check it out if you're ever in the area.

This place is very small with a okay Selection of hair care products. I come to this place cause…read moreit's so close to home. Staff is nice and i never have any problems and Prices are very reasonable.

This store carried an item that I have not been able to find anywhere locally. I have bought it for…read moreyears from there. The last time I went there (which will be the last time I EVER), no one asked me if I needed any assistance. No greeting, nothing, yet, I got followed around the store by what I assume to be the owner, by the way he was talking to the other employees, who always stayed a few paces within where I was browsing. If I looked in his direction, he pretended to be browsing as well. After 10 minutes of this obnoxious behavior (mind you, there were other customers in the store he didn't bother surveilling), I finally got tired of his obvious profiling and said as much. He stood there with his mouth open as I lectured him about proper customer service and then I promptly left. Do not give them your business.

I had a really uncomfortable experience at this location. I was browsing when a staff member at the…read moreregister suddenly rushed over to me in an aggressive way. It felt very targeted and unnecessary. I can't say for sure what he was thinking, but it honestly felt like I was being treated suspiciously because I look younger. I understand that stores need to prevent theft, but the way it was handled made me feel embarrassed and singled out. There are ways to approach customers respectfully without making them feel accused. I left feeling uncomfortable and unwelcome, which is disappointing because I've shopped here before without issues. I hope management addresses how customers are approached, especially younger-looking shoppers. Everyone deserves to feel respected.

Always pleasant to come here. Employees know their product well and what I am looking for. Also,…read morethey're always willing to test product on you so that you can get an exact match! love this place and very satisfied when I leave.

I've been to different Saphora locations with my daughter and alone. Staff is usually courteous,…read morefriendly and very helpful. Not at this location. As I wondered around the store, an associate asked me if I needed help; I said Yes and she called someone else. I wanted and needed an opinion choosing a lipstick color. That associate was uninterested, so unenthusiastic and unhelpful. Ditto when I asked about mascara and liners. All I got was her pointing at the items. Not going back there, for sure.

Wonderful location! I love Sephora!! I'm now hooked on the Laneige night lip mask,Briogeo hair…read moreproducts and so many more brands.The service is extremely friendly and they offer great promotions for VIB and higher.I honestly can say I never walk out of Sephora without a bag.

I stumbled across Ivy Wild in the Manhattan Laundry alley and I'm glad I did. This clean skincare…read moreand makeup shop is super chic and the staff is super friendly. I know nothing about clean makeup and skincare, but they were super knowledgeable and provided lots of great advice. They carry brands such as Kosas, Saint, TMF, and more. In all my years working in the cosmetics industry, I'm ashamed to say that I've never paid any attention to clean makeup, and had never heard of these brands. I didn't get to try anything on, but the colors and packaging are beautiful. The staff told me they have events, which is great, because I'll definitely be attending in the future. If you are interested in clean skincare and makeup, or even just makeup, the modern and stylish Ivy Wild is for you.

Ivy Wild is definitely your one-stop shop for all your clean beauty and self care needs! They carry…read moreunique brands that you can't find anywhere else and their knowledgeable staff are helpful in recommending what's best for your skin and makeup needs. The store itself has a clean and modern aesthetic with plenty of testers and product samples. They had a makeup consultant onsite when I visited for their grand opening and they said they plan to host events soon! Can't wait to attend one!

Let me start by saying Im shocked to realize I hadnt already posted a review about Geneen. She's…read morebeen my Esthetician for years. Ive tried others only during times that I needed a quick wax and she didn't have availability. She's extremely personable, knowledgeable about her craft and above all gentle. I dont feel comfortable trusting anyone else with my waxing needs outside of her. The most recent appointment, I had an underarm, lower leg and toe wax. I'd never had a lower leg or toe wax prior and I'll definitely need to keep those in rotation as I felt like a new woman afterwards. If youre looking for a true professional to handle your skin needs, Geneen is it

Five stars for the brow wax! I can confidently say that my this is a great place for a brow wax,…read morebut my facial experience was terrible. I booked a facial based off the glowing reviews. Sadly, the only thing glowing about the facials are the reviews, not my face. Admittedly, I did have a bit of a flare up coming into our session, but I looked worse leaving, and my face hurts! A few reviews credit Geneen for her transparency, but she offered no transparency for my service. Specifically, she neglected to inform me of any products she used as she used them nor did she even say or explain what she was doing. I was offered no suggestions for my skin after or during (though she did inquire about my products and regimen), and she didn't even offer me a mirror to view her work after she finished. Makes sense, because my face looked and felt terrible after the facial. No tips for aftercare or what to expect following the service (redness, swelling, etc). To her credit, my face looked a little better about 6 hours after the facial, but my skin feels tight 24 hours later. I'm disappointed because I previously used Geneen for waxing on a regular basis, but after today, I will not be returning! PS: there was a previous situation where I ended up tipping her twice (once on zelle and on StyleSeat because I wasn't sure if SS went through). I waited to receive a message from her or even a response to the message I eventually sent her regarding the mistake. It wasn't until the next time I came that it was rectified. Looking back, I should have parted ways then...

Sima is still my go-to person when I want my hydrafacial done. I actually have an appointment with…read moreher today since my skin has been feeling so dry lately. She recently transitioned locations so she's at Salon Nader on certain days. In any case, I'm happy to be caring for my skin. She uses excellent products as well for her clients. Happily will continue returning.

Pampering at its best; never thought a facial could be so soothing, so beneficial, not just for the…read moreskin but for the morale; I'm hooked