Huge supply of hair extensions. Different textures, colors, lengths…read more Owner is at the store and very helpful.

Came in for some braiding hair and left with a lot more. Small shop, but very reasonable prices for…read moreeverything and helpful owners who helped me pick the correct hair. Happy to support a black owned business. I will continue to restock my items here in the future.

This is one of the only beauty supply stores in Rockville with Black hair care products. I've been…read moreto Cosmos a couple of times but on this particular visit I went looking for crotchet hair for faux locs. The store was organized, the staff was helpful in helping me find what I needed and i was able to get everything I was looking for.

Clean store with lots of great haircare. Very friendly staff. Their hair masks are amazing!read more

I am not sure if they are still in business. I hope they are OK. They stated their hours were…read morefrom 11-6 on Saturday, but were closed all day. No one answers. A sign on door, parking is very difficult, says appointments needed. I want to change this review and hopefully someone with a recent experience will advise that they are still in business and still open.

Horrible experience. I suffer from hair loss and I wanted a wig for a special event that same…read morenight. I went to this establishment, walked in, and was the only customer. The lady came from the back and didn't seem very nice to begin with. I told her what I was looking for and I saw a wig I wanted to try on. She said I needed to purchase a hair net for $2.15 cents. I didn't have any cash on me and she just looked at me. I thought to myself, I'll just go home. I went to my car and found cash to purchase the hair net. It's hard to find parking near the store so I was several feet away and didn't really feel like walking back. But I really wanted a wig for that night and the one I saw looked decent. So, I walked back to the store and bought the hair net. She proceeded to put the wig on me. I tried on a second wig and decided to take the first one. We went to the cash register and I handed her my card. It was $212.00. She swiped the card and gave me a receipt to sign. After I signed it, she looked at the receipt and then looked at my card and asked me who the person was. I was using my husbands card as he was treating me to the wig. I told her that the card was my husbands. She asked for my ID which I gave to her. We don't have matching last names so that must've given her a red flag. I re-iterated that it was my husbands card and that he gave it to me to purchase the wig. I told her I'd be more than happy to have her talk to him on the phone or she can make a copy of my ID. She declined and said she will need to void the payment. She voided the payment right away and said sorry. Well, a sorry was not enough. I told her that was unacceptable. She should've looked at the card for any concerns BEFORE processing the payment. I now had no wig AND to top things off, the $212 was on hold on the card so I could not use the card anymore until the money was released back for usage. That meant 48 hours needed to go by before I could use the $212. So, again, I was left with no wig and no money. She failed to understand this. She then proceeded to call the police on me. I felt I was not in the wrong so I stayed in the store waiting. The police came, very nice and polite, and asked for my ID. He questioned the whole situation and I explained. The police officer called my husband verified what I was saying was the truth. He then asked the store owner to give me the wig but she stated she voided the payment already. Because of this, she could not process the payment a second time as there wasn't enough funds. The office said she had two choice 1. either give me the wig as a "I owe you" and that if in 2 days I don't pay her, a warrant for my arrest would be in place OR just say tough luck and I'm sorry. Well she chose tough luck. The owner had a bad attitude from the beginning. She was not pleasant or helpful at all. She didn't care that she left me without a wig AND without money. I explained to her my financial situation and she couldn't care less. I will never be going back and I suggest no one buys any of her wigs because she doesn't value her customers at all. STAY AWAY FROM THIS STORE UNLESS YOU WANT TO GO THROUGH THE SAME THING I DID!

The owner was helpful and friendly. She went above and beyond to try to help me out…read more Her customer service is definitely on point

This is a great beauty supply store in DC, right below the DC/Maryland line in upper NW. I was…read moreable to find everything that I wanted, and I received help that I needed in order to find the exact items that I was looking for today. I would definitely recommend going to the beauty supply store. It was well stocked as well. I didn't have a chance to look around because I had gotten there a few minutes before closing, but I did not feel rushed at all. For safety. You can call to be let in the store, but that is completely fine because I love safety and there are a lot of things going on right now. The owner, a very kind woman, immediately came to the door as I called. I was let in the store immediately and was given time to find what I needed. I will definitely be visiting again and will tell everyone I know about this beauty supply store. I love going places where I am treated well, and the staff/owner is kind along with a place where I am able to find the items that I need. It was a win-win.

I recently converted from sew-ins to lace front wigs and ended up purchasing 7 units from this…read moreplace! They offer a hug variety of good quality wigs and they are reasonably priced. The staff were also very helpful. I will be returning!

I had a great experience at this establishment. The owner was very nice and showed me exactly what…read moreI wanted and needed. She was also very good in helping me choose the right wig. I felt well taken care of and I was treated very well. I will definitely return.

They are the best, Ms. Fatou and ver Sister manage the place well.Their prices are pocket friendly…read moreand you can negotiate prices especially if u plan on becoming a regular. I also noticed she is good with children's hair. Her braids and plaits are not as painful as others I have endured (talking about Ms. Fatou).

From the owner: Coming now for the best beauty supply in silver spring!!read more

This place is very small with a okay Selection of hair care products. I come to this place cause…read moreit's so close to home. Staff is nice and i never have any problems and Prices are very reasonable.

This store carried an item that I have not been able to find anywhere locally. I have bought it for…read moreyears from there. The last time I went there (which will be the last time I EVER), no one asked me if I needed any assistance. No greeting, nothing, yet, I got followed around the store by what I assume to be the owner, by the way he was talking to the other employees, who always stayed a few paces within where I was browsing. If I looked in his direction, he pretended to be browsing as well. After 10 minutes of this obnoxious behavior (mind you, there were other customers in the store he didn't bother surveilling), I finally got tired of his obvious profiling and said as much. He stood there with his mouth open as I lectured him about proper customer service and then I promptly left. Do not give them your business.