I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

The quality of the water heater seems better however I will find out after the 1 year warranty. The…read morevalve is on the expensive side for what they did. It took longer to go get the material than the installation. Hopefully the water heater last the amount of years that my last one did.

They seemed to do a great job of fixing the problem in a timely manner. Response time was great!…read more Very punctual and professional. After they unstopped my lines they sent someone out to video lines. They said it would cost quite a lot of money to repair a broken line and replace about 10 feet of pipe. Something around up to 15,000.00.

I used them for the first time the gentlemen were very professional and helpful and shared the…read moreknowledge when asked about installing a clean out

Let me start by saying that my family has used this business for over 20yrs. Until this last last…read morevisit I have always been please with the work and the charges with the job. They took care of us on all fronts. Good work at a fair price. Fast forward to a few weeks ago, this experience was horrible. They showed up and charged us trip charges for the hourly rate from the moment they left the office. The tech charged me the trip charge 3 times because he forgot or did not have the right supplies. The work in question was replacing two outside faucets. Charged me 5.5 hours of work time and to replace those two faucets they wanted to charge me $495. I have had they replace 3 of the same kind of faucets just a few years back for less than $200. When my wife got home he was standing at his truck and she asked him "are ya all done?" His response was no I don't have the right supplies so I am trying rig something. She stopped him and told him we wanted it done right. The guy did not clean up left solder and sharp metal shaving all over my pool deck. Left insulation that the pipes were wrapped in all over the pool deck and in my yard. We had to call and ask them to send him back. Yes yet another trip charge because he did not do his job. He came back the next day another trip charge because he did not do his job. Finished the work and the work was done well but guess what he still did not clean up his mess in either spot. So my wife cleaned the area up after our dog cut his foot and some of the sharp metal. While cleaning the absolute disaster area this guy left my wife cut her finger too. She told me that she would handle it and she called and called to talk with them with no response. When we got the bill in the mail she still wanted to handle it. So I let her. In the mean time I had 3 other plumbers working on my street for other companies come over and ask them what this should cost and I got 3 different answers. All were between $150-$200. And the labor should have been 1.5-2.0 hours. I was charged 5+. She did finally get ahold of the billing department who transferred her to I am guessing the owner and he was disrespectful and extremely unprofessional to my wife. I am just glad I was not there to see it because I would be writing this from jail! In closing do not ever use this business for anything! They are dishonest, disrespectful, unprofessional and are price gouging people! I will be writing a review with the BBB too as this business is terrible and criminal in my honest opinion! It's too bad that a 20+ year customer was treated so poorly. Stay away unless you like to be robbed and treated poorly!

I had a leak under my sink and they determined that my faucet was corroded and causing the leak…read more It had to be replaced and I asked them to find a faucet similar to what I had. After seaching they found one and it was a perfect fit. They were very courteous and professional and I'm glad I found them. I will use them again in the future.

Shawn and Latham are the best plumbing team around today. They are competent, customer-friendly,…read moreand do quality workmanship. Recently, Wedgeworth Plumbing installed a new water heater. It passed inspection and all boxes were checked. What I like about Shawn and Latham is teamwork. While Shawn was wrapping my water heater installation in the attic, Latham was doing working on another plumbing issue in my kitchen under my sink. Both were highly professional and skilled in meeting League City rigorous standard and code. Most of all, this company is affordable and do quality work. I always feel like I get immense value when I hire them for any plumbing job. They make recommendations and I have learned to trust their judgment. Over the last few months, I hire them for my bathroom, kitchen, and water heater installation needs. If you need a fantastic plumber, call Wedgeworth plumbing and ask for Shawn and Latham. A. Benjamin

Choice Plumbers go above and beyond to satisfy and complete your projects. I have been using them…read morefor over 5 years and have never been disappointed with any service they have provided for us. They are in high demand so I had to wait a few days for them to come out. But that is ok because I know they will do a great job when they show up. There is no charge for an estimate and the estimates are very detailed. I knew exactly what I needed this last service call and the plumber was very informed when he arrived and took care of everything very quickly. It was a simple refurbish of our water lines for the new washer I purchased. I was extremely pleased with how everything flowed and very happy with the price! I will always utilize Choice because there is no other choice lol!

Whole house plumbing piped backward. I phoned owner about my whole house plumbing job being hooked…read moreup as hot is cold and cold hot. He suddenly got irate. He started raising his voice and said he wasn't going to listen to me talking "shit" about his guys. If I had a complaint, I can put it in writing and send it to the office. He will then review it and decide. He said he was not going to allow me to ruin his day with my complaints. He then hung up on me. Had I not paid attention, thinking I was running cold water I could have been burned. I have allowed time to pass to see if he has calmed down, but no word.

We had an issue with our toilet. the Co. came out and replaced what was needed. the worker was…read morevery nice, had booties on his boots. told us everything that was wrong. was very knowledgeable. Chris did an excellent job for us. told his Co. owner that his Co. will be who we will always use for plumbing needs. THANK YOU.

Duece Plumbing was quick in responding and professional in communications. Caden solved my problem…read moreand gave me good advice as well.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge did a great job on my Samsung refrigerator ice maker. Unlike the other companies that…read moreanswered my inquiry, it was a human--Jorge--and willing to discuss options and pricing before he came over. He was at my door in a few hours after our conversation. Jorge went through the issues step-By-Step with me so that I could see that the repairs seen on the internet/YouTube didn't apply/work. Therefore, I had to get a new unit which is not cheap and reinforced that Samsung makes lousy ice/water units for its refrigerators as others will attest on the internet. Bottom line, great customer service.

Prompt communication, competitive pricing, and very thorough inspections. Answered all my…read morequestions. Nice team!

Great service. Quick response. Will definitely call again when we need belp. Highly recommend this…read morecompany.