Open late and two hard working helpful guys working there. Store was clean and bright and parking…read morewas easy. Open late all the way till 9pm. Not only that but the guys working there don't close 5 or 10 minutes early as I've encountered elsewhere. I like that - and although I understand the temptation to close a bit early I'm used to the high customer service from Trader Joes - there the rule is as long as your there before closing time - even just half a minute - they let you in... they have the same policy here due to the strong work ethic from the two behind the counter. They run right through the finish line. Store was clean and bright and nothing out of place. Very impressive. Its evident that the workers here wear many hats and preform a variety of tasks to achieve efficiency. One thing I always keep in mind is how restaurants operate. I can't stand some waitress just hanging around killing time when things are not tidy. I like the slogan 'if you've got time to lean, you've got time to clean.' Some of the cars I have are getting difficult to get parts for. Often special order is necessary - and the willingness to check and order close to closing time was noticed. In a strip mall with Harbor Freight nearby. The old Star casino location was across the street. Lots of parking.

we had bad experience with Ruben, my husband went to buy a filter and he wanted to know which one…read moreis the better Or the difference. this guy said " I don't know you are the one the want the filter not me. "I think This Is Not Good answer For Good Customer Service.

This review is for VIXAY! I went in to buy a battery and did not know they offer free battery…read morechange if you bought it from their store. My mechanic was away for a whole week and as a woman, I have no idea how to do this. I was chatting with VIXAY on battery and wipers recommedations and told him my situation. He offered to changed both the battery and wipers for me. I can not thank him enough! Thanks VIXAY for being so kind and helpful! :)

2-1-2024...1p.m. This experience & 5 star kudos goes to…read moreIsaac for excellent customer service. The reason for my visit to the Tracy Auto Zone was to replace an alternator that was under warranty I had purchased from a Auto Zone in Oakland a couple of years ago...(always purchase lifetime parts it's worth it) . This transaction went smooth...unfortunately the new alternator was a dud, left me stranded and drained my battery. after it was installed. The car was towed 40 miles back to the shop. My mechanic de-installed the dud alternator & battery then I called Issac...yeah I was heated but Issac took care of everything...Replaced the battery which wasn't under warranty, got me a new alternator and covered the reinstalling cost to my mechanic...Much props to Issac thankx man...

Called around this area for some rotors since the dealership had one in stock. They picked up…read morewithin 3 rings. They were prompt and courteous to help locate the part. Gave two options of which both were in stock. Easy to find with ample parking. Just as the phone call went they were exceptional in person. Verified again to make sure part I wanted before purchasing and within minutes I was out the door. Price was better than lots of shops and auto parts store.

Anthony is good I will come by and get my product he knew what I need and was able to help.read more

I want to just give a huge shout out to Mark very professional and very knowledgeable account for…read morenew cars classic cars it doesn't matter very professional Always in a happy mood and put everything aside so when I do come up everything is where I need to be quick and easy transaction thank you again Mark and the O'Reilly auto parts team Fred

This worst experience I ever had. The employees here don't have any critical thinking skills when…read moreit comes to changing a battery. They don't seem like they have any educational or common sense when it comes to cars. If there is more than one screw to remove, they have to Google to see how to remove them. Monkeys could provide better service than them.

I had a really good experience here in the past, which is why I decided to come back when I needed…read morean oil plug for my 1963 Cadillac. I was told the part would need to be ordered and should arrive within three days. Since it was Friday, I reached out to check on it and was told it wouldn't be in until Monday. I followed up again, only to be told that it still hadn't arrived. At that point, I finally gave up. What was most disappointing was that I never received a call or any communication from the business to let me know about the delay. I ended up going to O'Reilly Auto Parts, and they had the part available within a day and actually called me to let me know it was ready. I really wish things had been different because I genuinely thought this was a good place based on my previous experience. Unfortunately, the customer service this time left a lot to be desired, and because of that experience, I can no longer recommend this place.

Been going he for years since I moved to the area OG…read moreworkers are cool .. great prices than most places in Tracy

Great quick service, really customer oriented, very impressed every time I visit them for a tire…read moreissue. I highly recommend Cox Bros Tire Service.

Went in for them to patch a hole on the wife's car. They were quick and reasonable priced…read more Would go back!

I called around looking for a place to replace the sliding tonneau cover on a 2019 Nissan Frontier…read moretruck. I was looking for a replacement for a friend Dave, who is 89 years old. I found these guys and got a reasonable quote. We worked around my friend's doctor appointments and drove from Brentwood to Tracy one morning. We arrived, hobbled in, (I was on crutches from a foot problem, he on his walker) and were immediately treated like royalty. The took the keys and whisked the truck away. We wandered around looking and asking questions about a variety of products they carried and before we knew it they were handing back the keys, we paid for it and went outside to see how the new cover worked. It looked great and operated fine. They even removed and disposed of the old tonneau cover for free. A great place to do business!

Got a RETRAX truck bed cover installed through them. In and out less than a hour. Jeana and Troy…read morewere very knowledgeable and professional. Would definitely recommend if you have truck work to be done. Thank you Tri-Valley Truck Works.

I had a very pleasant experience. Jenessa, was an absolute angel. Very polite and knowledgeable…read more She went over and beyond to help me and my son find the right parts he needed. She was very patient and helpful. I definitely recommend O'Reilly Auto in Lathrop and will be back for any auto needs. Thank you Jenessa

Jenessa has a sense of humor but means business. If your other auto parts don't have it O'Reilly…read morewill. Thank you team O!

My husband brought our truck here to have it leveled. The work was great and done on time/as…read moreexpected. We also received great customer service from Aaron who was very nice/polite and even helped with transport.

Do you like getting ripped off? Do you like one of the "owners" or "employees" or whatever texting…read moreyou and telling you the other "owner" or "employee" is ripping you off? Then you've come to the right place. Paid $100 to have aftermarket suspension looked at then got a $4900 quote to have pretty much everything replaced. That's after having to call the shop several times over several weeks to actually give me a quote. Their excuse, we don't want to work with warranty companies. Ok? Well can I get a quote so I MAYBE will pay you myself? Then got lots of excuses why estimate was not done. Then got estimate. Then shit my pants at getting quoted almost 5 grand. Then got text message from aforementioned party telling us we were being ripped off by other aforementioned party with the quote. Damn. All I wanted was to get shocks rebuilt. And all I got was gearhead drama. Stay away! I have my vehicle set up to go to Deetz Off Road. Save yourself the hassle, and make an appointment there. Mostly irritated that I had to make a Yelp account to let the world know to stay away from this mess.

Wish I could give it a 0. The reason that they don't do refunds or returns is probably so that they…read morecan have a reason to blame you for their fk ups. How are you gonna give me the WRONG part for my car, but I can't get my money back for it. Might as well have thrown the money away. But now they are out of a piece because you won't take it back knowing damn well someone else will probably need it. I told them exactly what part I needed and the year didn't match so the whole part doesn't work. Yet they kept trying to tell me that it is compatible with my car. CLEARLY ITS NOT. IT DOESNT WORK WITH MY CAR. THAT IS WHY I TOLD YOU EXACTLY WHAT I NEEDED. They don't even show you the car till after you buy the part which is probably because they don't want to take accountability for being wrong. Maybe work on actually getting the part right. Maybe listen to the person WITH THE CAR instead of trying to tell me that you have it right. Get your sht together.

Everybody who i interacted with was so helpful and knowledgeable, in particular i'd like to thank…read moreJulio and Lionel for their amazing customer service and friendly personalities! will be back.