Twas a brisk Spring morning.. I was a new rider in search of my first helmet. I had been searching…read morethe interwebs for direction and meaning in this new grand world, but needed a guiding hand to help me across the great fjord of motorcycle knowledge.. especially with such an important and costly purchase as a helmet. After some quick searching I found a Cycle Gear just up the road from me, and decided to enlist some human interaction.. Enter Imir. To say he was helpful would be a phrase so understated that I feel retribution would surely be necessary. He was outstanding and went above and beyond to make sure I got exactly what I wanted AND that I needed. We tried on helmets until we got it completely right.. him asking me the right questions the whole way. He made me feel heard, appreciated, and went the extra mile to make sure I was making the wisest decision possible. Since then he has been a godsend for the rest of my gear too! Imir is a standout. Seek out his wisdom!

In September I purchased a new Sedici Helmet with built-in Sena Bluetooth. I noticed recently the…read morebattery life was getting shorter & shorter. I would charge it overnight (8+ hours) & the blue light would be on, indicating a full charge. I would turn it on & within 10 minutes, I would get the " Battery Low warning" & it would shut off. I took it to Cycle Gear in Madison & spoke with Imir. He checked it out & determined that the battery was bad. Imir provided great customer service.

Way overpriced! Customer service was shotty when I've been in there also. Like if y'all gonna have…read morethe highest prices in the city at least be on point with the customer service. I'm afraid to even let them look at my scooter to fix bc I know it'll be unreasonably high.

I brought in my motorcycle for some services including an oil change and a oil leaking seal…read morereplacement. When I picked up my motorcycle, the entire from clip was cracked from the bolts being tightened too much and the alignment around the light was not seated properly. The service manager told me that he was very sorry and wrote on the service ticket that they would fix and repair it no problem.? Well, almost 2 months later, after not hearing back from them, I stopped in and spoke with service. He told me that the service manager no longer worked for Castle and the owner of Castle said to tell me the issue never happened, even though there was video and pictures plus in writing. WOW! CASTLE IS A CROOKED and Dirty business!! STAY AWAY!!!!

Guy is a great salesman. He showed me a bike that was perfect for my skill level. He is…read moreknowledgeable and so kind. Thank you so much Guy!

This is no longer the old Castle Powersports. They have turned this place into just another snake…read morefarm. The listed sales price is one thing; Out The Door (OTD) price is something else entirely. Just wow, I ended up walking because the fees just kept racking up. I don't mind a place making a profit, but dang, I don't want to be subjected to ludicrous fees only discovered in the Finance office. I bought 2 bikes from Castle- and this place has been ruined for me.

Great location. Great selection. Friendly employees. Friendly Mascot(dog). Recommend to bike lovers.read more

This store is super clean and the ladies working were very friendly! When you walk in there is a…read morelanding with some specialty shirts. Including some old motorcycles, posters and memorabilia. When you walk up the stairs, they have even more merchandise. Standard Harley pricing but the store itself is more historical than other locations. It's very small, but a must visit if you're a Harley enthusiast!

Great bike shop with a wonderful staff. I was in town for a couple of days for my…read moregranddaughter's 9th birthday, who loves to ride her bike, and she told me she had crashed a week before and broken her rear brake lever assembly. Bikes and Moore hooked me up with a replacement assembly so i could get the bike fixed before having to return home. Thank you very much.

OUTSTANDING service! I live in Clarksville and the only bike shop in the area went out of business…read more Drove up here after calling. Amazing store! So many parts and accessories! Bike repairs and service. Thought my son's bike was damaged but turns out it wasn't. Guy did some minor repairs and filled the tires with air, checked the breaks and we were on our way! Extremely friendly, great customer service. Highly recommend! We'll be back!!

Okay, let's keep this brief…read more If you're looking for a new bike, talk with Matt. He's super rad to talk to, super enthusiastic about bikes, and just all around great guy who's not about pressuring sales. If I could have bought two from him, I would have. Matt's awesome!

Customer service is non-existent. Purchased a new dirt bike for my son and it was improperly…read moreassembled. 4 calls later and nothing. Good selection in the store , but get a 3rd party opinion on the build quality before buying.

The owner and staff are great! We purchased some E bikes…read morefrom here and they have been spectacular with their service and professionalism! Don't buy online, go and see what they sell. You will be glad you did like my wife and I!

I just got my bike back after some major work at Bikers Choice…read more It's an older bike I received from a couple friends recently, so I wanted the experts to give it a look over before I took over maintenance full-time. The staff at Bikers Choice was awesome; never pushy, presented all my options and let me make each decision. I'll absolutely be back again and again!

The workers appeared to be knowledgeable and nice enough. My issue was that i went to pick up my…read moreHonda (2400 miles on it with incredible paint job) and I found it with chopped grass stuck on the back fender - clearly put there by a weed wacker. The guys there washed it for me when i pointed it out. The fender was still wet when i drove it home. Once home and the bike was dried, i could see scratches on the back fender where the grass had been weed wacked onto it. I was able to get a detailer to work them out. Nothing deep, but still surface scratches and grass on a beautiful low mileage bike. They may be mechanically good but I wouldn't trust them again. If your bike has a nice paint job - i recommend you may want to look elsewhere. I know it was the landscapers who did the damage but still, if my bike is there i trust it should be safe.

Avoid Cool Spring Honda at all costs. Shop at Mid Tenn Motorsports down the road. Honest,…read morereliable people not trying to trick you.