I've recently been eating from Frying Pan and started to go there at lunch times for food, as I thought the food was nice, i even walk past park lane chip shop to get to the place. Which to be fair didn't make sense as anyway as park lane chippy is really nice
Last night I went to get my 2 year old boy sausage and chips before taking him trick or treating to find that when I got home my son bit into a red raw sausage still frozen in the middle.
When I called to explain what happened the boss wouldn't come to the phone, which then meant I had to walk all the way back to the chip shop with the raw sausage still on the plate, out of pure respect when I got there I waited for customers to leave the shop which I thought was good of me ....
when they see that the sausage was raw, all they could come up with, was replace the food. I'm sure anyone would agre, that isn't compensating me for the inconvenience and the fact my son could and still get ill and the walk I had to do, what they should have done is apologied for the fact they give my son a raw sausage and refunded my money and give me food on the house for the sheer inconvenience Instead they would rather lose a customer and be reporting to Havering food hygiene . Not getting away with this read more