After wasting about 12 hours with a joke of a dealership we swung by Mountain Top Motors. I didn't…read morehave high hopes after the day we had but walking into Mountain Top Motors was a completely different experience. They had exactly the truck we were looking for at a fair price and they were honest and straight forward. We were there less than 2 hours start to finish and came home with exactly the truck we wanted and needed. I can't say enough about Brandon and Casey. They made everything super easy and salvaged what I had chalked up as a completely wasted day trying to purchase a truck. Check this place out. I know you'll have an amazing experience like we did.

This has been, without question, the worst dealership experience I have ever had. I have owned 3…read moreToyota FJ60 Landcruisers in my life and NEVER had I ever had to deal with such nonsense and incompetence from private owners regarding past purchases of these trucks as I did with these guys. The owner had zero idea what he was dealing with when he purchased this truck at auction thinking he could flip it for top dollar. I spent over ONE YEAR trying to purchase a 1982 Toyota Land Cruiser from this dealership. For more than twelve months, I was repeatedly told the truck would be ready "next week." I flew to St. Louis on two seperate occasions spending over $1600 in flights, driving and hotels only to arrive and on the first visit to find out the truck wouldn't even start. Total waste of time. Still I stuck in there as the manager told me the truck was ready to "rock and roll". It did NOT rock and roll - not for a second...after waiting all that time, I finally drove it only to discover it was nowhere close to being ready for sale. The truck has major mechanical and functional issues, including a non-working speedometer and odometer, high idle, (2000 rpm!) repeated stalling during my test drive on major roads, a non-functioning choke cable, no spare tire, faulty door locks, a rear hatch that doesn't reliably latch, and numerous other issues that are completely inconsistent and frankly way out of line with a $25,000 asking price. Who does this owner think he is??? The truck is represented as having approximately 93,000 miles, yet the odometer doesn't function, making that figure impossible for me to verify. That raises very very serious questions that any buyer should investigate carefully and that the proper authorities now know. Throughout this process I received conflicting information from different employees, repeated broken promises, surprise fees, and a complete lack of accountability. After waiting more than a year, I was presented with a $550 service fee and told I would have to pay additional money to repair other outstanding issues - I was also told I would have to pay $250 to repair a fuel door latch that affects the security of the fuel tank. Instead of acknowledging my concern, I was told that fuel tampering would only be an issue "if you live in a bad neighborhood." That was an inappropriate and dismissive response to a legitimate safety concern. Are you kidding me? Despite all of these problems, I still made a fair As-Is offer, accepting the truck exactly as it sat and assuming responsibility for all future repairs. The response? I was simply told the dealership could not sell the truck at this time. After investing more than a year of my time, that response made absolutely no sense. Based on my experience, there are enough inconsistencies surrounding this transaction that I believe it deserves to be reviewed by the Better Business Bureau. Prospective buyers should independently verify every representation made about any vehicle before signing anything. The only reason this review receives one star instead of none is because there was one employee whom I felt was honest and trustworthy throughout this ordeal. Without that individual, this would have been a zero-star experience if Yelp allowed it. Buyer beware.

Went online to schedule service and it didn't show any openings for 6 weeks. Called the next day…read moreand they said the could probably improve on that and would get back to us later that day. Never heard from them after 2 weeks.

Scheduled recall service work, per Ford parts were available. Used their concierge service to pick…read moreup my truck, get a call they have to order parts. They scheduled appointment for following week. Get a call the day before saying parts aren't in. They come to pick up truck with work order stating parts are in. They call saying they didn't know I had appointment scheduled, they scheduled it and came to get it! The parts are not in and they drove my truck to the dealer and back twice! The service manager called, I returned the call and left voicemail. Have not heard anything from them and it's been nearly a month!

With everything that was going on, I was a little skeptical to start this process. I was shocked at…read morehow easy these people make the process. Yes I am talking to you Nolan! He gave me a trade appraisal had financing ready to go. I walked in the dealership signed the papers and walked out. I have purchased several cars this was by far the best experience. It was worth the 2 hour drive to not deal with the headaches of other dealerships. Thank you and I will be back in touch!

I would recommend no one buy a Chevy. In my 2019 Chevy equinox Chevrolet decided to use a part in…read morethe breaking system that they knew had a history of failure and they had actually recalled from other vehicles. My daughter was driving my equinox during rush-hour traffic when this part broke, making her brakes almost as hard as a rock, and she barely avoided a collision with a full gasoline, tanker truck, who knows how many lives could've ended because of this brake failure. The broken parts then made their way into my engine, completely ruining my engine and making my car in operable. I tried contacting Chevy, but they have shown me that they do not care about my situation or apparently the safety of their customers. There has even been a new class action lawsuit filed because of all the damage Chevrolet choosing to use this part has caused.

0 stars!!! Drove 2hrs to be lied to about price of vehicle and hidden fees. Worst experience at any…read moredealership out of the 15 different in the past I've purchased from. Saw the vehicle on marketplace and price was clearly stated. After some talking with sales rep he then proceeds to tell us about all the other fees and a $1500 fee for not financing through them.

Tried to buy a 2025 GM Sierra 2500HD truck from Doug Johnson and he confirmed that the truck was…read moreconfirmed using my credit card. I caught him lying 3 times as now the truck cannot be purchased. In between this I sold my truck and have nothing to drive after he confirmed the deal in writing and told me the truck was mine. This is very deceptive and a warning for anyone trying to business with this dealership. I called and left a message for his manager and never received a call back. Buyer beware here.

Our salesman was Mike Novacich. He was absolutely fantastic. He knew his product, was nice to talk…read moreto, couldn't ask for better. However, their pricing shown online is completely false. The truck I went to go look at was just over $55,000. If I wanted to pay cash, they wanted to charge me an extra $3500. Without a Ford GMC OR Chevy trade in, it is $1500 more.... ‍ This place is a joke. Stay away and don't make the drive up here because the prices look cheap. They do that to get you there and then you find out all this nonsense. In all seriousness, our sales person, Mike Novacich was really good. If you can deal with the Dealers BS pricing strategies then you should deal with him if you can. If it would give me the option to give them a zero star, I would. What they do with their advertised pricing should be illegal. I will definitely be sharing this with others.

I have been dealing with an issue on my old dodge truck for a minute now. Me and my mechanic were…read moreboth baffled so I looked around for a dealer to diagnose my issue. I call all the ones by my house and I was told 3 and 4 weeks out before they could even look at my truck. Troy is a bit of a drive but I figured it was worth a try. Not only did they have an opening weeks before everyone else, they called me today because they have diagnosed the problem and the part will be in Monday. A week before they the day they originally quoted me. I probably will never own another Dodge but I would highly recommend Jake and the service department at this location. I will update y'all on Monday if anything changes but right now I'm feeling pretty darn optimistic