Omg you guys. I am in shock at how stellar this experience was. I got the monkey business one with dairy free coconut rice milk based ice cream, bananas, Nutella, and added toasted coconut. The ice cream rolls were DIVINE. I also have celiacs disease and they cleaned the cold surface very thoroughly for me. Open late and fantastic night cap for a date. Gave 4 stars instead of 5 because the bathroom cleanliness seriously needs to be addressed. read more

The ice cream rolls were fine, a little bit on the sweeter side but they do offer a decent variety of flavors including chai and some others. read more

Frozen Rolls Creamery - S'more - Desserts Near Me - Austin, Texas

Big fan of the Thai-cy Rolls flavor, the taste was spot on with a traditional Thai tea drink. I normally don't like whipped cream, but it completed this flavor. It was so good mixed with the ice cream! Monkey business was just okay. I really enjoy their variety and uniqueness when it comes to flavors - made it hard to choose! The portions are gigantic, one is easily enough to share between two for a post-dinner dessert. I kind of wish they had a smaller size available because we ended up wasting half the ice cream we didn't finish. read more

Frozen Rolls Creamery - Monkey Business - Desserts Near Me - Austin, Texas

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I went to Frozen Rolls on opening night and I think their social media game might have been too strong because, holy moly, it was PACKED! I don't think they expected such a crowd when they are still getting into their groove, but they handled it well and stayed positive. Everyone was given free drinks and toppings which was a nice gesture for the long wait. I had the Arnold Palmer and it was refreshing. The ice cream rolling process is very labor intensive. It is interesting to watch the rolls being created and also looks like it takes a lot of muscle! I had the strawberry ice cream and it really did taste freshly homemade. You can tell it's real strawberries and cream. I was a little disappointed with the amount of toppings. I thought there would be larger portions of the fudge, whip cream, etc. There is quite a bit of ice cream in the cup and I wanted a higher toppings to ice cream ratio. Again, it was opening night so I'm sure they are still perfecting everything. read more

Frozen Rolls Creamery - Strawberry - Desserts Near Me - Austin, Texas

We visited today and it was so yummy! We ordered a Cookies & Cream, Rocky Road and Smores. All 3 were delicious. The young ladies working the register were so sweet and friendly. The art on the walls is super cute, great photo op! Thank you Frozen Rolls Creamery! read more

Frozen Rolls Creamery - Watching make our order! - Desserts Near Me - Austin, Texas

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Very delicious rolled ice cream and friendly staff! We visited with my husband. It's a family operated shop. Highly recommended. read more

Frozen Rolls Creamery - Yeti - Desserts Near Me - Austin, Texas

Best ice cream spot in Austin. The ice cream flavors are fun and the ice cream is delicious! And the setting is super cute! I mean who doesn't love a yeti?! The service was great and has the vibe of a family run business which I love. read more

Frozen Rolls Creamery - Thai-cy rolls - Desserts Near Me - Austin, Texas

Frozen rolls creamery is cute in concept! The location is great, the outdoor seating is in abundance, but the ice cream was lackluster. The flavor in both orders was weak (strawberry smash and cookies and cream). When I did get a bite of fresh strawberry, the fruit was more sour than sweet. The staff was slow paced. We arrived 20 minutes after opening and when we ordered they said they were "still setting up." We then waited 30 minutes for the ice cream to be done. I'm glad I tried this place out, but I wouldn't eat here again. read more

Frozen Rolls Creamery - Desserts Near Me - Austin, Texas

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Today I visited this place and the smell was unbearable It smelled like expired milk that's hasn't been cleaned up for a while. My husband and I held are breath the entire time we were there, we waited about 10 minutes, we were the only ones in line and the employee there said she would be with us shortly. She started tiding up the station and after waiting for so long in that smell we decided to leave. It was not a pleasant experience. Would not recommend. read more

Horrible place If I could give zero stars I would. My spouse and I arrived here at 6:20pm and did not receive our first ice cream until 7:05pm. We got our 2nd ice cream until 7:13pm. Service was horrible! There is a food truck located next to the place and people were eating in the patio of this place. Taking up the little space available to the customer. That is unacceptable! It smells really nasty as well! Ps. Not worth 23$ ice cream the only cool part was the color changing spoons. read more

Frozen Rolls Creamery - First ice cream - Desserts Near Me - Austin, Texas

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So yummy! Had it set up for pick up and it was ready at the right time. The toppings were generous and the portion was plenty! Would definitely go again. Lots of people there on a Friday night read more

My son and I go every Monday after school and it's our favorite time. The ice cream itself is top notch and it's so much fun to watch it being made. See you again on Monday!! read more

We had the strawberry frozen roll ice cream which was good- not too sweet, good texture with graham cracker. I would say, the space inside smelt a little dingy and we had to wait for about 20 minutes to get our order. read more

Frozen Rolls Creamery - Desserts Near Me - Austin, Texas

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Amazing food amazing people ! Always friendly in the Austin city . Peanutbutter for the win ! Ask for it read more

Frozen Rolls Creamery - Peanut Butter Madness - Desserts Near Me - Austin, Texas

One and done experience for us. Spent about $21 (including 18% tip) and this is what we got. It doesn't compare to the other pics (on Yelp) with garnishments. The parking situation is not ideal either. read more

Frozen Rolls Creamery - S'mores - Desserts Near Me - Austin, Texas

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This place is DELICIOUS. 10/10 recommend. We're not from Texas so we had no idea were to go for delicious ice cream & we were most certainly satisfied with this place. The girl helping us was very kind & helpful. There were so many great options & the price wasn't too bad either. If we ever come back to Austin we will definitely come back to this place! read more

Frozen Rolls Creamery - Cook&crem w/cookie dough, & oreo drizzled with Nutella (left) Cook&crem w/gummy bears, strawbrs, oreo, & drizzled with cond. milk - Desserts Near Me - Austin, Texas

Fun and tasty ice-cream rolls. It is entertaining to watch them to this the first time. The service may take a while given the process and it could take longer if there is only one working and there's a big group. It is a shame that you won't be able to eat together as a group when that happens. Some flavors are too generous on the condensed milk, making the sweetness a bit overwhelming. My favorite is Coconut Ash topped with berries and coconut flakes. read more

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Super cute little shop, loved the ice cream! The man who took our order was incredibly sweet and patient considering I think there was a little language barrier. Ordering was good, ice cream took a few minutes but after it was done the cashier brought it out to the patio where me and my friends were at. Never had a person take out food to a patio anywhere but a sit down restaurant. The ice cream had everything I asked for and a great amount of it. I was so excited just getting to hold it. I'm from Chicago and Chinatown is full of places like this. So getting to visit one one up to par with them on a trip to Austin was amazing. Me and my friends loved the color changing spoons, super unique. read more

So yummy and loved that they're open late. Also really customizable! I got the key lime ice cream and they used really ingredients (fresh lime), not fake syrups. read more

Frozen Rolls Creamery - Key Lime & fruity pebbles - Desserts Near Me - Austin, Texas

Amazing rolled ice cream! My two favorites are vanilla beans and volcanic ashes. Conveniently located and open until 11:30pm to help ease any craving before you catch the zzzz. read more

Frozen Rolls Creamery - Coconut Volcanic Ash - Desserts Near Me - Austin, Texas

We really enjoyed our first time at frozen rolls creamery when they first opened. However, since then, the customer service has not been impressive. The wait has been crazy long, especially on weekends (understandable) however the employees never have a boot to their step. The place could also use a deep cleaning. Last visit we took my mother, and in the middle of the afternoon they had all of their lights turned off. We were almost turned away until we checked if they were open. Still after we entered, the employee didn't turn on the lights or open sign. Probably not to create business. We'll still have an ice cream here once in a while but are not expecting top quality. read more

The only reason I'm giving this 4 stars is due to the size of the building, and space. The ice cream was tasty, it was like nothing I've ever tasted. And I love ice cream! but seating was minimal, we had to stand before we could sit, and we had to wait for someone to leave. But the customer service was good, and the toppings were tasty and fresh! You get to watch them roll the ice cream soooo good!!! read more

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Love the ice cream; hate the complete lack of professionalism & inability to manage order flow. Or keep their hours of operation straight. Frozen Rolls' sizable crowds over the past year are an interesting surprise, considering I used to live a half-mile away and drove past the place at least twice a day - and almost never saw more than one or two cars in the parking lot. The place opened in early 2019, but after its well-executed launch seemed to struggle with attracting business later in the year - not sure if its general lack of visibility along N. Lamar was the problem (set back well from the street, which isn't helpful to people on foot or traveling via bike), or it being barely three blocks away from one of the OG Amy's Ice Cream stores at Sixth & Lamar (which also happens to be much more visible & draws decent street traffic). Most of the Yelper reviews over the past few months reflect my own experience there as well, to such an extent that I don't even bother trying to go into their store personally, given their lack of parking and oftentimes extended wait. I'm also entirely baffled by what their actual operating hours might be. According to Frozen Rolls' management, the place is supposedly open 2pm-11pm seven days a week. According to myself, it's usually closed on slower weekdays and woefully understaffed the rest of the time. While I completely understand nowadays that we have a huge & ongoing labor shortage, that alone isn't an excuse for what's rather clearly a management problem. Our other local ice cream shops have been successfully managing crowds for decades - at least pre-Covid, the line at any given Amy's could readily be lengthy on a hot day - and while I realize Frozen Rolls had an ownership change last year, they've had a full 14 months to work out operational kinks, to no apparent avail. Their ice cream is good, but not THAT good; at this point I've given up trying to order anything there either after 5pm or between Thursday & Sunday (but most of all on weekends). If you can't meet demand, you should either increase supplies (e.g. hire more staff or open another location) or stop *trying* to meet it when you fail 90% of the time. Not seeing why Frozen Rolls can't simply limit their operating hours until they figure out a way to deal with demand in a reasonable fashion. read more

Fantastic!!! Try the blueberry with the algae! It was super fun and sooo yummy. I am told the Chocoholic Dairy Free was also terrific. Lots of Dairy Free options (for a 50 cent uncharge). Our server was super terrific. I can see parking being an issue as this place takes off. One size fits all for $7 each without extra toppings or drizzles. read more

Frozen Rolls Creamery - Chocoholic with M&M topping. - Desserts Near Me - Austin, Texas

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Frozen rolls...part of the rolled ice cream phase that's taken over Austin. Yet...so good. So so good. It's so creamy and they give you quite a lot. It justifies the price, but I'm left wondering, should I really eat all of this ice cream? The answer is, yes, I still ate it. There's only one size and you can definitely split. Fun for kids (and yes, adults too) with temperature changing spoons and cool wall art. The parking lot is a bit small so beware, you might need to do street parking during the summer in the busy Lamar area. They do take a long time (15-20 mins) to get your ice cream depending on how many people are before you. I loved the Matcha and black sesame. read more

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The ice cream itself is decent, but it was way too overpriced. $10 per ice cream, and 50 cents per add on. The facility smells like a public restroom and they blast songs with obscene lyrics, so I wouldn't label this a family friendly place. We also ordered a s'mores ice cream but it ended up being 80% chocolate syrup- and that was after we stopped them from adding even more. I wished there was more Thai iced tea flavor in the ice cream I ordered, and also found myself wishing it was creamier. All in all I would have rather bought myself a whole pint of vanilla ice cream from HEB than visit this establishment again. read more

Frozen Rolls Creamery - Thai Iced tea ice cream - Desserts Near Me - Austin, Texas

Delicious hand rolled ice cream. Plenty of flavors to choose from including non dairy. read more

Frozen Rolls Creamery - Desserts Near Me - Austin, Texas

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Super tasty ice cream in a unique rolled form. They make each ice cream to order right in front of you, and watching your ice cream get made is part of the experience. My husband and I shared a key lime pie one, and we watched them fold and chop in the ingredients, including freshly squeezed lime juice. Each ice cream comes with one free topping and one free drizzle, so we picked toasted coconut and whipped cream. The storefront has a hip, modern vibe, but it's tight quarters for parking, which is a bummer if you're trying to meet a group here in different vehicles. For that reason, it's better to cruise on in here in one of those lime scooters Austin is famous for right now. read more

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Mediocre ice cream, slow service. I've had better frozen rolled ice cream. I think this place is overrated because there aren't that many rolled ice cream places in Austin, which is a shame in itself. Firstly, I don't know why the service is so slow, it takes around 20 minutes for you to get your ice cream. Another time I came in, I was told it would be an hour long wait because of so many backorders. The second time I came back, they were having free unlimited toppings, which was nice. I also was able to ask for a s'mores topping (they don't have this on the menu but the guy offered to make it for me after I asked, so thanks). Also, the toppings were placed UNDERNEATH the layers, which did not make any sense at all, because toppings are supposed to be... toppings. You actually see a lot of toppings in the picture because I had to ask them where the toppings were and they had to put some more on top for me. At least they complied. Honestly, I could barely taste any flavor in the ice cream. I got what was supposed to be cookies and cream, but it just tasted like frozen nothingness? In conclusion, I would skip this place and get ice cream somewhere else. read more

Frozen Rolls Creamery - Desserts Near Me - Austin, Texas

This place is dope. Open late. And fresh flavors that beat this intense heat. The staff is super nice and accommodating. -jp

NOTHING BAD TO SAY AT ALL!!! My second time going with my hubby and we're already ready to go back. It's that kind of ice cream you keep eating knowing you should stop..but you keep going because you're willing to sacrifice upsetting your tummy for taking in too much! The flavors are eye catching, and you just want to try them all! They're a little pricey but WORTH IT! You can even watch them make your ice cream!! P.S.- Get the Strawberry Smash, thank me later! read more

Frozen Rolls Creamery - Strawberry Smash! - Desserts Near Me - Austin, Texas

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While the ice cream is always delicious, the service and location makes me not want to go. The building always smells weird. The employees are often slow and lacking any customer service skills. On top of that, you always have to stress about the parking situation. read more

Actually so fire fr, hit this place up. Get the cookies and cream Local and family owned read more

Great experience!!!! Amazing Ice cream, good customer service... completely 5 stars!!!! read more

Frozen Rolls Creamery - Desserts Near Me - Austin, Texas

Food and service was amazing ! The ambiance was great! My kiddo loved being able to see her ice cream rolls being made. Would recommend !

Very disappointed with today's service. I got there and ordered at 8pm, I was told I'd only take 10 minutes for my order to be ready. 30 minutes later After waiting for a while at the window while they looked up to see if I was still standing there.. they gave me my order. Mind you, the couple in front of Me also ordered two ice creams and they were told 10 minutes as well and they got their almost right away. Doesn't make sense. Also a few other people who came after me ordered and got their order right away as well. Rude of their employees. Just because Covid is going on does not justify them taking 30 minutes to make two ice cream (since when we showed up it was only the other couple in front of us and us for the following 25 mins) read more

Tried to order at the window and the girl told me it would be a 45 minute wait for my ice cream ha! She said it was due to the staff Being "very young" and for "safety reasons" which made absolutely zero sense. How is there anything safety related with ice cream?! We are ordering through a window. Mind You there were no other people in line. Ridiculous read more

The rolled ice cream is soooo good I love it. How can you not like it I know like 10 people who like the place.

Ice cream is good but takes a while to get ice cream and every time I've been it's been medium busy for a small ice cream shop and usually only 2 employees so expect to wait. The only reason I give 3 stars is because of the smell in the place I literally cannot eat my ice cream inside it smells so bad like a nasty restroom- which the restroom door was propped open but the smell seams to be there every time I go in. read more

Fresh ingredients, friendly staff! I don't know what the other reviewers are saying....