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    Frontier Toyota

    3.9 (1.4k reviews)
    Closed 9:00 am - 9:00 pm

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    Gary K.

    I just ppurchased 2 new Camrys from Frontier Toyota and I cannot say enough great things about the experience. Chris and Bien provided outstanding VIP service from beginning to end and worked very hard to get us an amazing deal. What truly makes a dealership special is not just the cars -- it's the people. Chris and Bien were professional, honest, patient, and genuinely cared about making sure we were happy every step of the way. The entire process was smooth, stress-free, and enjoyable. If you are in the market for a new Toyota, I highly recommend reaching out to Chris and Bien at Frontier Toyota. You will be treated with respect and taken care of the right way. Highly recommended!

    Text message
    Stephanie T.

    I got to Toyota at exactly at 8:10 AM and Logan helped me w/my oil change for my car. Dean was off today... Surprisingly, it only took them a lil bit more over ONE HOUR or less. Logan called me when my car was ready for PICK UP!!!!! WOO HOO!!!!!!!!!!!!!!!!!!!!!!

    Oil pan
    Gonzalo M.

    I have to do this again, this time with the sales person. We were trying to take out a lease on a vehicle and we had been quoted a price with down payment. We couldn't go in so we wee getting quotes over the phone but then we were told that the car had been sold then we were called back saying the previous customers didn't qualify. But when he called back he raised the monthly pmt and the down payment to an outrageous amount this guy was T Nguyen . We told him to forget about it that they were a rip off. So this morning we ended up at Toyota of North Hollywood and we got an amazing deal and they were great and very friendly. We went home driving a beautiful Toyota Camry SE for 425 a month when he was trying to sell us an LE for more than 425 pmt and the down payment he wanted was almost 6k and we got the SE premium with 4k down. We will never come to Frontier Toyota again. Bye!

    Jessica C.

    I was charged $1281 in labor for my car being dropped off 3 hours 46 minutes, please see attached receipt. I came in to have my battery replaced and agreed to having various filters cleaned upon their suggestion. They finished this work quickly and I picked up my car, shocked by a $1593.71 bill for a battery + filters. Additionally I had asked if they could hid my dash cam wires. They did not do this but I went to access footage from my dash cam which I needed and they TURNED MY DASH CAM OFF. The last piece of footage is them turning it off - it's been turned off ever since, and I was unaware. It would be on but not recording, a setting they changed. I also let them know that my phone was no longer connecting to my car, and they told me they reset the electrical. They did not. Nothing was reset, all previous settings were the same and the Bluetooth still does not work. I have been going here for years, and also bought my car here and I will never be back. This was the last straw in being treated poorly. This just doesn't sit right. Three and a half hours of labor, a battery and filters = $1,593? Come on. I did go right over to the manger and asked why I was charged for more time than my car was actually there and he said multiple men were working on my car at the same time. Really? That was needed to clean filters and swap a battery? This place is a scam and I will go elsewhere.

    Lucky is the man with the plan! This is my second vehicle purchase with him, and once again he made the process smooth from start to finish. Huge shoutout to Lucky, Greg, and the entire Frontier Toyota team for taking great care of me. If you're looking for a vehicle, save yourself the time and hassle. Lucky is your guy!

    Tear at the passenger seat pocket. It's like they pulled on the pocket and the seams tore.

    I will never come here again or recommend anyone come here. I bought my "certified pre-owned" vehicle here in June 2025. After the storms from earlier this year in Jan 2026, I noticed the carpets were wet and a sloshing sound somewhere in the rear. Turns out there were leaks in a couple places. They told me this could have been a thing with the previous owner, they don't really know. 6 months of getting this car and I'm already having issues. They quoted me a diagnostic fee of $250 initially and then when they couldn't figure out the problem, they tried to increase the diagnostic fee to $600 to further investigate. It was then I knew, I made a mistake taking my car to the service center. I turned in my car on Jan 16th, I didn't get it back until Feb 3rd. In between that time I've had to do my own follow ups because no one was giving me updates and other back and forth BS. The service rep didn't really seem to care and I've had to talk to 2 different managers because the initial one left the job. Total I ended up forking over $2,300. It's now June 2026, no more leaks, but now I'm still finding careless damages from the reinstall. The first thing I noticed when I got the car home was a tear at the passenger seat pocket. At this point I was too exhausted to fight and bring it back to them. I let it go. Recently I noticed that the plastic housing on the hatch door kept popping out. I took it apart and saw that some of the clips were broken and bent! The trauma just keeps coming. Oh and BTW, whoever worked on my car LEFT THEIR DIRTY VAPE PEN IN THE CENTER CONSOLE!

    Frontier Toyota Santa Clarita
    Verónica P.

    First off.... Bring your car here for service! The crew here is wonderful! They are kind and treat you with respect. Shout out to Carlos... who always makes things right... and Manny who stepped up and allowed Carlos to sleep a bit! This location is amazing....please do yourself a favor and bring your vehicle here and come buy your cars here! Rafael was amazing and personable and Carlos... is a legend! Thank you Joshua for taking a look at my car... I appreciate you!

    Very important guy
    Alex P.

    AVOID TOYOTA OF FRONTIER AT ALL COSTS If you value your safety, your money, and even a shred of respect as a customer -- DO NOT set foot in Toyota of Frontier. I have video proof showing exactly how this dealership operates: * They flat-out REFUSED my 15,000-mile scheduled maintenance -- a basic warranty service. * They REFUSED to accept my Toyota Tundra 2024 for warranty repairs despite ongoing, documented safety system malfunctions. * They REFUSED any diagnosis, even though the issues were confirmed in previous visits. * And finally, they THREW ME OUT of their property like I was trespassing -- simply because I dared to demand the service Toyota promised when I bought the truck. Let's be crystal clear: this is not "bad customer service" -- this is fraud, breach of warranty, and a blatant disregard for driver and passenger safety. Toyota of Frontier had multiple prior attempts to fix my safety issues and door panel rattling. At first, they admitted the problems. Then they started denying them. Then they simply shut the doors in my face. What's even worse -- Toyota corporate does NOTHING. They protect these scammy dealers instead of protecting the people who trusted their brand with tens of thousands of dollars. Translation: If your Toyota becomes unsafe, they will stall, deny, and push you away until you give up -- because they don't care about you. This dealership is a disgrace. Toyota, as a brand, is a disgrace. They gamble with people's lives while hiding behind their "warranty" marketing lies. The video of their refusal and kicking me off the lot is attached to this review. Watch it and decide if you want to risk your family's safety with a company like this. TOYOTA OF FRONTIER = ZERO INTEGRITY, ZERO HONOR, ZERO CUSTOMER CARE. TOYOTA AS A BRAND = SAFETY NIGHTMARE WAITING TO HAPPEN.

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    Thanks for sharing your experience with us, Veronica!

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    Drew K.

    Dear Alex, We'll be reaching out once again. Please stand by.

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    Thank you, Kendyl!

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    Page 1 of 36

    Frontier Toyota Reviews in Other Languages

    Ask the Community - Frontier Toyota

    Is Frontier the top Toyota yelp dealer? '

    No. They do not deal in good faith, have fake dead end customer service bots pretending to be real people, they will lie straight to your face, their manager s are fully aware and do nothing.… Read more

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    Review Highlights - Frontier Toyota

    With the help of Carlos Lopez from the service department, I was able to get my car maintained and ready to go.

    Mentioned in 38 reviews

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    Overall, I had quite a memorable experience at this dealership. Not only did they accommodate my…read more2-hour, $150 Uber ride there, but they also graciously gave me their time and effort over the course of 10 hours on top of a great deal. Embarrassingly enough, while I was on my way there, I realized that I was actually purchasing the manual version of the GR86 Premium I had been searching for over the past several weeks. Up until that moment, I had only ever driven automatic cars and was specifically searching for an automatic GR86 Premium. Not only did they beat every written offer I had received, but they also allowed me to complete a pre-purchase inspection, taught me how to drive manual, and even had their wonderful porter drive me home afterward. I wish I could give 5/5 stars, but unfortunately, they fell short on their promise to remove the black tar(?) stuck to the back of my car before we drove off. I'd especially like to recognize the people below who helped me throughout the experience: Cody - Not only did he continue teaching me how to drive manual, but he also drove me home for 2 hours from 10 PM-12 AM! He is one of the most genuine and kind people I've ever had the pleasure of meeting. Kelly - The definition of personable. She not only taught me how to drive manual, but also taught me a lot about myself. I wish she were my aunt. Ashley - The salesperson assigned to me. She was communicative and transparent throughout the entire process. Mr. C - His enthusiasm truly shined through. His service is impeccable. Chris - Competitively beat my written offers with a smile on his face. Mike - Explained every single detail about finances and the world of manual sports cars. Really fun to talk to! A dream experience for my dream car!

    Mazda of Valencia: great cars, theatrical sales pitch, and a customer service department that…read moreapparently ceases to exist the moment your signature dries. Before you buy, you're promised the moon -- add-ons, this thrown in, that thrown in, every feel-good line in the playbook to get you to sign. After you buy, you find out the moon was never actually for sale. The promises evaporate, the calls stop, and you're filed somewhere between "yesterday's trash" and "problem we hope goes away." I left messages. Multiple. With sales, with customer service, every time with a callback number. The response was a masterclass in silence -- zero, zilch, nothing. The only way to get anyone to follow through on what they promised is to become so persistently annoying that doing the job is finally less effort than continuing to ignore you. That's not customer service. That's a war of attrition, and you're expected to win it just to get what you were already promised. The one exception, and the only reason this isn't a one-star review, is John Firo. He's the only person at that dealership who called back, who handled the issue, and who seemed to understand that "after the sale" is still part of the job. Everyone else treats it as someone else's problem. Bottom line: good inventory, high-pressure sales talk that's all performance, and a follow-through rate that rounds down to zero -- unless John Firo happens to be the one picking up the phone.

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    This was my first time bringing my Tesla in for service, and I had an excellent experience. I came…read morein to have the air filter replaced, windshield wipers changed, and the front camera cleaned. When I arrived at the service center, I was immediately greeted by a team member and directed to the next available advisor. I had the pleasure of working with Isaac, who was incredibly kind, thorough, and professional. He made the entire process feel seamless from start to finish. Isaac took the time to show me how to follow my service appointment in real time through the Tesla app, which I thought was such a cool and convenient feature. I loved being able to see exactly what was happening with my vehicle, when the work was in progress, and when it was completed. He also provided quotes for a few additional services, which I really appreciated. My car was in service for about an hour, and when everything was finished, Isaac came and found me personally to let me know it was ready. The entire experience was smooth, efficient, and stress-free. Five stars to Isaac for his outstanding customer service. When I return for future service, I'll definitely be asking for him again. Thank you for making my first Tesla service experience such a positive one!

    It took three calls before anyone would even escalate the issue to a manager riestrada@tesla.com…read more When we finally reached one, the response was dismissive: we were told the order "processes immediately," that plenty of customers who ordered at 11:50pm on the 15th got the incentive, and that in their years at Tesla they'd never seen a delayed confirmation. Except our own order confirmation didn't arrive until three days after we placed the order -- directly contradicting what we were told. If there's a system delay on Tesla's end, customers shouldn't be the ones penalized for it. At minimum, Tesla should be upfront that promotions require ordering several days in advance, or through a live person, rather than letting the app accept an order and deposit and then quietly failing to honor the terms. Aside from this, we're happy with the vehicle itself. But this experience has made us far more cautious about ordering from Tesla when we were told it would be fine. Tesla should make this right. They can see all search history in the ap, but as a consumer you cannot, they want proof that we don't have. Balls in their court.

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    checked out the 2026 Outback today and were helped initially by Jordan, who was very welcoming and…read morehelpful. We then moved to Brandon who gave us a thorough tour of the ins and outs of the vehicle before taking it on a test drive. Brandon was knowledgeable and professional on our drive and Brenton back in the dealership was also excellent. We appreciated their professionalism and loved the car. Great experience here!

    Be cautious with their smiles and fake compliments. Educate yourself on how to handle the…read morequestions that are presented to you, and used against you, to increase $$$$$ the purchase of the new vehicle. Also, educate yourself as to what you should not say. Request that all documents, that they want you to sign on the small iPad, be printed and not sent to your email..... Most importantly, be sure to read the document(s) before you sign. If you are not comfortable with their answer(s), it is okay, to walk away. Have your iPhone on your person, when they run your credit report(s.) Stay alert for the alerts that will ping on your iPhone to let you know what they are doing in obtaining your credit report(s.) Make sure that you have signed up with a Credit Reporting Agency to alert you if someone is requesting your Credit Report. And if someone is processing a loan application under your name/social security number. Ask them which Financial Institution they chose, and the interest rate that was offered before any paper work is processed. They are not transparent. The important thing to keep in mind is the price that is quoted to you for the purchase of the vehicle. Do not be misled into purchasing additional packages, that they claim you must have. This is extra money that goes into their pockets. Remember that each department, in this Dealership, work hand in hand, and they all look out for each other. Do not allow yourself to be their prey.

    Frontier Toyota - car_dealers - Updated July 2026

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