I highly recommend coming here to purchase a vehicle. Kenneth, also known as Kenny, was my salesperson, and he was absolutely amazing, completely hassle free and easy to work with. He reached out to me right after I made an inquiry through AutoNation.com and answered all of my questions promptly via text and email. By the time I arrived at the dealership, everything was prepared and ready to go, which made the process incredibly smooth. The finance manager, Mario, was just as great. He was professional, straightforward, and did not pressure us at all when it came to warranties. When we declined, he respected our decision without any pushback, which I really appreciated. If you're planning to purchase a car here, definitely ask for Kenneth (Kenny). He is kind, genuine, and truly makes the experience enjoyable. Overall, a great dealership and an easy, stress-free car buying experience! read more

Dog friendly dealership! They always welcome my dog and everyone goes out of their way to give him some pets. This dealership is THE best in all of California! I drive over 1 hour from another city (where a Honda dealership is located) just to have my Honda Civic serviced at Valencia Honda. I even used to drive in from San Luis Obispo , that's how amazing this dealership is! You can tell everything about a dealership in how the employees act. The service techs and advisors are always smiling, laughing, and having a good time at work. I have yet to encountered an employee who isn't happy, which is an absolute rarity these days. Management must treat them right! A Plus! Protip: hiking trails along the river while you wait for your car to be serviced is an added bonus. read more

AutoNation Honda Valencia - Hiking trails right next to the dealership. An added bonus while getting your Honda serviced. - Car Dealers Near Me - Valencia, California

See all

Today I worked with Milo, Ryan and Mario. I bought a used Honda Pilot from the dealership. Milo and Mario were fun to work with. We had great conversations and it helped the time pass by. When I first met Ryan, he seemed pretty harsh. However, over time he warmed up to us and was good to work with. There was an issue where the car didn't come with a secondary key, but they were nice enough to give me the option of receiving one at a later date. I appreciate that gesture and the conversations that we had during the lengthy process. read more

I used to come here for service for the last few years. Everything was always great until May 18,2026 when I had an oil change and tire rotation done on an Acura TLX 2020. Juan Espinoza, the service advisor told me the coolant reservoir tank is completely missing. I took my car to multiple mechanics after this and they said it looks like the coolant reservoir tank was removed professionally and never put back on. AutoNation Honda is the only place that services my car. Jason, the manager look up all the service records and came to the conclusion that the coolant reservoir tank was probably stolen recently. This is unacceptable, immoral, irrational, and unethical for someone to do this. I've been a good customer here until this happened. There's no way a coolant reservoir tank magically disappears. Wouldn't make sense unless someone physically removed it. This is the only place I service my car and now I cannot trust them anymore because of this. What a shame. They were good until this happened. Now, I realized this is why dealerships get a bad reputation. Weird because they were good before but after this recent visit, the coolant reservoir tank is stolen and magically disappeared. I am shocked someone actually decided to steal such a part. The service advisor, Juan tried to quote me $600 for this missing coolant reservoir tank. Then tried to bring it down to $500 with a discount. He even said I have to order the part with the bolts too. He's horrible as a service advisor. Nobody says to order the part. The service advisor always orders the part. It's already bad enough this scum bag quoted me $500-$600 for a missing coolant reservoir part. I'm not dumb, Juan. That's bull$hit. It isn't even a repair. AutoNation Honda is refusing to take responsibility for this. Because of this, I will be going to an independent mechanic who is honest, reliable, and more fair. He only charged me $35-$40 to replace/install the coolant reservoir tank that is completely missing that AutoNation Honda most likely took. This place changed and I am no longer coming back. Very shocked by this. Now, I know why people call dealerships, stealerships. UPDATE: As of May 20,2026 I got a new coolant reservoir tank installed by an honest and reliable mechanic for only $40-$50. Never going back to AutoNation Honda after this despicable mistake/act. read more

AutoNation Honda Valencia - Coolant reservoir tank missing after oil change. Juan quoted me $500-$600 for a missing coolant reservoir tank. Bunch of Bull - Car Dealers Near Me - Valencia, California

I didn't think this smooth of car buying experiences existed! Worked with Milo and Ryan -- both were rockstars. I reached out about a 2026 Honda Passport on Saturday morning, Milo reached out and we worked on a negotiation via text + one quick phone call before my husband and I drove out. When we arrived there were no surprises, everything they agreed to over the phone was exactly what we were met with in-person and the entire buying experience was just a little over two hours long. 10 stars for Milo over there, he made the whole thing smooth, seamless, and stress-free! There were no shenanigans, no schemes. If you're looking to buy, this is your place. read more

Extremely poor service and a complete waste of time. I arrived at 10:48 AM for my 11:00 AM appointment and was left standing there for 15-20 minutes with no acknowledgment. Multiple staff members saw me and chose to ignore me instead of checking me in. That is unacceptable for a scheduled appointment. When I finally spoke to a service advisor, I was told the oil change would take about 2 hours. Then I was told to "come back before 2 PM," which made no sense and showed a complete lack of clear communication. On top of that, I was charged $89.99 for a basic oil change plus an additional 2% fee just for using a card. Other Honda service centers charge significantly less and don't add extra fees like this. Between the long wait just to check in, the disorganized process, unclear communication, and higher-than-normal pricing, this was one of the worst service experiences I've had. I will not be returning and would not recommend this location to anyone. read more

Wanted to update my review. I contacted service department and went back. The person who helped me was friendly and understanding (I forgot his name, sorry). They were able to replace the condenser, like they were supposed to the first time and showed me photos of black spots on evaporator, which supposed to indicate a leak. They did not fill up the condenser with freon for some weird, allegedly environmental, reason. So, it's impossible to know if there's a real leak in the evaporator or some tiny microscopic one. I was basically told that reason and that they can't guarantee if it's gonna work... I feel like it should be up to me. I went to a different shop and had to pay for freon... and it's been some time now and it's still cold as ice... So, I'm glad that they replaced the condenser, but why they couldn't fill it up with freon I don't know. Their excuse didn't make sense. I had to spend extra $500 somewhere else and write Honda a bad review my AC to work. I might just start going to Van Nuys or Bakersfield read more

AutoNation Honda Valencia - Invoice - Car Dealers Near Me - Valencia, California

Had a very great experience buying my Civic at this dealership! Drove an hour from home and was well worth the drive. Milo was a great, knowledgeable, and friendly salesman. Chris in finance was very straight forward and made the process simple. Would highly recommend buying your car here! read more

Dylan was a fantastic salesman. Very knowledgeable and respectful of our wishes and our time. He helped us find the perfect Honda for our needs. Mario was pretty amazing as well. Again, very knowledgeable, respectful of our time. He did offer us extra options and warranties, but did not push, pressure or make us feel bad for declining like others have in the past at different dealerships. I highly recommend this dealership. They gave us top dollar for our trade in as well. The process was quick, thorough, and it was a very friendly environment. Ask for Dylan and Mario! read more

AutoNation Honda Valencia - Love our new to us Honda! - Car Dealers Near Me - Valencia, California

The parts dept is really great and the people I've encountered are super friendly, but I got a quote of $440 to replace the belt moldings on my civic 2 door. That's the rubber gasket lining between the window and the door. It's a super easy job that even I could do but it would probably take them perhaps 10-15 minutes. Maybe less. I called Pasadena Honda and they quoted me $120 total, which is their minimum. This is why dealers get a bad rep. Update: I got it done at Kiwi Honda in Newhall for a negligent amount. read more

I had one of the most frustrating service experiences I've ever encountered at Honda of Valencia. I brought my vehicle in multiple times for an ongoing issue and was repeatedly told "nothing is wrong," even though the problem clearly persisted. Instead of properly diagnosing the issue, I was met with dismissive responses and a lack of accountability. The communication from both management and the service advisors was unprofessional and, at times, outright rude. Concerns were brushed off rather than taken seriously. There was no sense of urgency, no transparency, and no effort to genuinely help resolve the problem. It's incredibly frustrating to trust a dealership with your vehicle and feel like you're not being heard or respected. Based on my experience, I would absolutely not recommend this location. read more

DO NOT GO HERE FOR SERVICE I was quoted $850 to change an axle seal on my 2024 Type R, which had zero issues before getting the steering recall taken care of at this dealership. Within 200 miles of the steering recall being completed, the car is covered on the underside of fluid coming from the transmission. Coincidence? Oh well, they then say its not covered under warranty and it will be $850. My service advisor Phil says they will clean up any oil from the underside of the car and replace the part in a couple hours. car wasn't ready till the next day (No big deal to me) but after over 24 hours in their possession, the car came back with 12 miles added to it and the underside is still covered in fluid. The part was $63 and $800 for the labor. The labor was not even completed to what the advisor stated, and I cannot even check to see if they did the service correctly or even at all since its covered in fluid still. Beware going here for any services. read more

AutoNation Honda Valencia - Fluid covering every surface they worked on - Car Dealers Near Me - Valencia, California

I am giving NO STARS!!! This dealership has been a nightmare first off I had a recall on my 2019 Honda biggest mistake ever to have taken it there in January my car was in perfect condition didn't have one problem what so ever! After the service was done a month later my car started having problems I took it back twice and they didn't fix my car they made it worse they told me my car had many problems that added up to almost $7,000 I was livid because they're the ones who supposedly did the fixing on the recall gave it back with problems! I took my car to a trustworthy mechanic in canyon country and they fixed evrything that had nothing to do with what they were throwing at me at HONDA AUTO NATION FOR ONLY $900!!! DONT TRUST THIS PLACE!!! NEVER GOING THERE AGAIN!! NOT EVEN TO BUY A CAR ANYMORE!! Going to TOYOTA FOR THE UPGRADE read more

AutoNation Honda Valencia - Taking my car elsewhere never coming back here again!! - Car Dealers Near Me - Valencia, California

I bought my car here almost 2 months ago, and not only did they sell me a car that never passed smog, I had to drive back up 5 different times just for it to still not pass. I left my car there and after 3 days, and over 400 miles they decided to finally change the o2 sensor. When I picked my car up I found fast food trash in my back seat. When I brought this up they just said "oh ill let someone know" It wasn't until I got home and moved back the passenger seat did I discover cigarette ash and spit out sunflower seeds. I have emailed, called and even opened a case with corporate, and I have yet to hear anything back from this dealership. Just be aware when you take your car in for service. read more

AutoNation Honda Valencia - Cigarette ash from them smoking in my new car. - Car Dealers Near Me - Valencia, California

See all

Updated review: Took my car to Galpin Honda in San Fernando. They found that I also had a fuel pump recall that was NOT taken care of. I've brought my car to this dealership so many times, up to 3 times a year since the ownership of it & they never bothered to fix my fuel pump. Get ready to be sued read more

Unfortunately, this is the closest location to me so I take my car here for service. Seems like every time I take my car here, the service gets worse and worse. Additionally, the guy in the parts department always seems have an attitude and he's rude. When I asked to speak to the manager, he was even worse. Just goes to show how this place is managed. It's clear that they don't respect their customers considering I spend a lot of money to get my car serviced here. I get better service from a 18 year old kid at a fast food restaurant. At this point, I'll drive the extra 30 minutes just to not have to deal with this place and their staff. Never again! read more

I was out here for a photo shoot and my battery was smoking and giving off a weird smell like it was rotten eggs; quickly looked up the problem and thankfully my battery was still under warranty when I bought it at honda dealership there. I got a copy of my receipt to show them here, I was able to get it replaced before closing time. Thankfully someone was still working: Shout to Curtis in service for helping me out because there was no way I would have driven back home with my battery smelling and stinking like that. I would have slept in my car if it came down to it. But all good now. read more

Brought a vehicle here for a fuel pump recall. Next thing you know the check engine light comes on. Took the vehicle to a different mechanic who showed me how a hose in the engine bay was deliberately sliced open. He was willing to replace for free. This Honda dealership is shady. They will cause more issues so you take your vehicle back to them and end up paying even more. Do NOT go here. read more

Brought my car in for one problem and somehow drove away with three new ones. Impressive, honestly. When I picked it up, there was a loud rattling sound that definitely wasn't there before so I turned right back around. When I asked what happened, I got the same answers on repeat: "Don't worry, it's covered under warranty," or "That's a good question." No actual explanation, no accountability just vague reassurance and condescension. To make it worse, they talked to me like I wouldn't understand anything about my own car. It was obvious they were dumbing things down, and I left feeling completely dismissed and looked down on as a woman. I've never felt so mistreated at a service center. They only fixed the rattling after my dad literally told the mechanic what was wrong with it. So apparently, you have to bring a man with you if you want to be taken seriously here. I later took it to a different Honda dealership, and they confirmed my car was totally fine. So thanks for the wasted time, frustration, and the extra noise you created for me. If you enjoy being talked down to and gaslit about your own car, this is definitely the place. read more

Sanjay was very helpful. Long story, but our car broke down in Valencia while we were visiting friends. We wanted to sell the car so it made sense to sell it rather than repair id. Sanjay worked with us via call and text and made the transaction very easy. We popped into the dealership last Friday and he had all of the paperwork completed. All we needed to do was sign and pick up a check. He was fantastic. read more

This was my first POSITIVE car dealership experience in 30 years! Bryan was our salesperson and he sold us a 2024 used Kia Carnival SX Prestige (naming the car so he knows this is Richard and Maria :p). His sales technique is EXACTLY what I needed - professional, calm and real. They didn't try to rip us off, they gave me an AMAZING price for my trade in (slightly above the KBB offer!) and we drove off in our new car feeling amazing about the entire experience. Thank you Bryan and the entire crew for staying with us until almost 1am to complete the deal! read more

This is the worst dealership my husband and I have ever dealt with. It's a shame because there was a time when dealerships would actually want your business. We brought my car in 3-4 times to get the compressor repaired. Each time I left with it, something was still wrong and my AC wouldn't work. The last time I picked it up, none of my sensors were working. I asked them about it and they said it wasn't their responsibility and they refused to fix it. The "manager" said the same thing. They gave me the number to a body shop which basically said they would charge close to $1,500 to fix it. Needless to say, I didn't get it fixed. Fast forward two years and something is wrong with my AC again. I took it to them because I have an extended warranty. They said it had too much Freon. When my husband told them they were the only ones who could have overfilled it because we hadn't taken it anywhere else, save for oil changes, they said that that was impossible because it wouldn't have lasted that long being overcharged. Again, no responsibility taken whatsoever. I will never take my car back for service with them nor will I ever buy a Honda again. read more

Great car dealership to buy from. I have personally bought four different cars over the years, with complete satisfaction. Christian Herrera is an outstanding salesman. Very thorough, and extremely accommodating. Thanks again. read more

If you are looking for a new car and no-hassle purchase, you should go to AutoNation Honda in Valencia. I highly recommend working with Kenny Ordona, he is the best car salesperson I have ever bought a care from. He listened and really heard what I wanted and needed. I was not an easy guest and he demonstrated extraordinary patience and kindness. I would definitely buy another car from him and would recommend him to my family and friends! I am loving my new Honda HR-V. read more

Thank you to Austyn at autonation Honda for a wonderful experience. My appointment was smooth and efficient! He was professional, friendly and helpful. Kept me informed and my car was ready quickly. read more

This was my first service visit to AutoNation Honda. Zachariah and team were amazing and finished the service before the estimated time and they were great with communication. We'll certainly be back again soon. read more

I have been going here from the day i bought my new accord for all maintenance. Every thing including tires and windshield wipers. No other mechanic has ever been allowed to touch my car but the dealership. Last week i called William the service manager and told him my windshield washer tube was squirting water just behind the passenger side tire. I asked how much to fix it. He said it would have to be diagnosed first at a cost of $185 then the cost of the repair approximately another $150. I told him exactly what the problem was and the parts from their parts department was $12. He had to diagnose the problem first. I took my car to the local shop near my house and they replaced everything for $60! William you lost a faithful customer because of your greed! I will never trust you again. read more

Service at this location is horrible. I scheduled a 10:00 am Saturday appointment 3 weeks ago for an oil change, that's all! After checking in I was told my car will be ready at 2:0 pm. 4 hours for an oil change. I will not return to this location. read more

Charged $400 just to replace a relay, ended up being a day late with no communication about the delay, even after countless attempts to text and call them. When i finally got the car, the relay fuse box was dangling above the clutch pedal, not even put in correctly. At least the people i encountered were friendly read more

I don't usually write reviews, but I felt it was absolutely necessary in this case. My family has been loyal customers of AutoNation Honda Valencia for years -- we currently own 7 Hondas! Recently, we ran into an issue with our 2017 Honda Civic: a transmission leak. I was working directly with the Service Manager, Will, who personally oversaw the repair process. We have a third-party extended warranty, which unfortunately led to several complications regarding the recommended transmission replacement. Despite the challenges, Will stayed on top of everything. He remained in constant communication with the warranty company, advocated for us, and ultimately got the entire transmission replaced. On top of that, he provided us with a rental car during the repair period. Thank you, Will, and the entire team at AutoNation Honda Valencia, for treating us like family. Your professionalism, persistence, and genuine care did not go unnoticed. We truly appreciate everything you did for us! Follow-up Just after the above service I had both front and rear brakes serviced. The job they did was great and they stand by their customer service and replace rotors pads for an incredible price. Thanks for keeping my family safe. read more

This review is only for the mechanic shop. I've brought my mom's Honda a few times for service. Customer service has always been great. When they promised a time it would be ready by, it was ready by. They do a great job at servicing the car as well. I like how they text pictures when they perform the multi-inspection. I recommend this dealership if you own a Honda. :) read more

I had one of the worst experiences ever at AutoNation Honda Valencia, and I feel compelled to share this to warn others. While their glowing 5-star reviews might look impressive, I suspect many of them are fake. Sorting by the negative reviews will give you a much clearer picture of what you can expect. Here's my story: For the past few months, I had an issue with my car where the lever controlling the trunk and gas filler door started jamming. Eventually, the cable snapped, leaving me unable to close my trunk or open the gas filler door. My trusted mechanic was booked out for two weeks, so out of desperation, I turned to AutoNation Honda Valencia. They gave me a quote similar to my mechanic's and promised to complete the work within a day. I also asked them to: - Fix a broken door lock cylinder (damaged by a vandal), -Replace the dome light, -Replace the hubcaps, -Recondition the foggy headlights, -Rotate the tires, -Perform their multi-point inspection, -Provide a vehicle appraisal. I dropped off my car early Wednesday morning. By evening, they had completed the dome light, hubcaps, the door cylinder, and the trunk/gas cable repair. However, they forgot the tire rotation, the headlight restoration, the inspection, and the appraisal. I was told the headlight tech didn't show up, so that wasn't done either. I was okay with this at first since I wasn't charged for the missed work. But things quickly went downhill. Upon getting home, I noticed two extra keys on my keyring. That's when I realized they replaced the lock cylinder but didn't re-pin it to match my existing key. When I called, they gave me some nonsensical excuse about having trouble "cutting the key." I explained they wouldn't need to cut a key but re-pin the cylinder. After some back-and-forth, they asked me to bring the car back Friday morning to fix the issue. On Friday, communication was non-existent. I had to keep following up, and by the afternoon, they told me they were struggling to put my door panel back together, blaming it on my car's age. This delay forced my family to miss appointments. They finally asked to keep the car overnight, promising it would be ready by Saturday morning. Saturday morning came, and I was told they needed "extra time to make things perfect." This felt like more gaslighting. I know how long these jobs should take and how they work, but I stayed patient. Three hours later, I finally got my car back. The lock cylinder now worked with my key, but as I tested the window, I heard a crunching, crackling sound. Exhausted and fed up, I brought it to their attention. After waiting 10 minutes for the manager, I gave up and left. While driving, I kept hearing pops and thumps when using the window. I immediately went to my trusted mechanic and explained everything. Within minutes, he popped off the door panel (with ease) and pulled out a broken sideview mirror that AutoNation Honda had left inside my door frame! This was the source of the crunching noise. My mechanic also found that the door handle release cable had been broken and "repaired" with a zip tie -- a hack-job they never communicated to me. It's clear AutoNation Honda Valencia's technicians are either careless, incompetent, or both. Whether the service manager and agent knowingly parroted their lies or were themselves deceived is unclear, but either way, their service is abysmal. This experience left me feeling frustrated, deceived, and angry. I will never go back to AutoNation Honda Valencia, and I strongly advise others to avoid this place at all costs. If you value your time, money, and sanity, find another service center. read more

See all

I recently purchased my CRV from Karen at this dealership and she was absolutely wonderful to do business with! Very knowledgeable and able to answer all of my questions with ease. Andre was also awesome on the finance side and was great at explaining all of the technical things. All in all, a great purchase experience! I've also been taking my car to get serviced here for a long while and the service department is wonderful! I learn something about cars each time I visit and I appreciate the explanation of what's actually going on with my car. I'm a happy Honda customer all around! read more

Worst dealership ever in my 52 years of buying cars !! They rip you off by telling you that your car needs certain services when they don't !!! Really radiator, brake fluid flush, and transmission oil change at 18k ? Stay away they will scam you and take your hard earned money !! And they have people who are the most unprofessional and rude like service advisor named curtis !! I don't know how Honda allows this. Not buying Hondas anymore !! read more

I needed service for my Honda civic on Tuesday December 30, 2025. My service advisor was Austyn at Auto Nation Valencia. I had wanted to wait for it to be done but Austyn advised me it would be a longer wait than normal that morning .....There was a shuttle leaving in 7 minutes that I could use. That worked out nicely and he called about 2 hours later to let me know my car was ready to be picked up . I have always had good service at this dealership. read more

Henry was our sales associate and he was patient, extremely informative and very polite and kind.

Worst service I've ever dealt with. I had my A/C repaired under the extended warranty in 2024. In just a little over a year later the A/C gave out again. I took my car to Honda Palmdale after finding out my hardware was swapped from the engine under tray when I did my oil change. Palmdale told me that the suction hose was leaking and needed to be replaced due to normal wear and tear. I asked why this wasn't noted when they fixed my condenser at Auto Nation and they told me they should have. I never received any service recommendations or the diagnostic from Valencia after my A/C was repaired. Palmdale on the other hand, provided me with videos and a detailed diagnostic of the services that were recommended for my car including the A/C suction hose. I spoke to Jason (Auto Nation Valencia Service Manager) to address the issue. He was rude and took no responsibility for their negligence. This was done either was an honest mistake that was overlooked or it was negligent. They failed to mention the issue so that I would go back to service my car with Auto Nation only to find out that the hose did not fall under the warranty for the repair that was done the year prior. I felt that it was reasonable to request for them to cover the $225 for the diagnostic that Palmdale charged to find the issue. They took no responsibility for their negligence and offered no solutions. Don't waste your time and money here, I had a great experience at Honda Palmdale and they treat customers with respect. read more

I purchased a new Honda CRV Hybrid and Lenin Rubi, Sales Associate was professional and helpful He answered all my questions and concerns about a Hybrid. I wanted to sell my current vehicle to CarMax but John Jonas, Sales Manager gave me a great deal on trade in and New vehicle price I was SOLD !!! He was so nice and professional He said anything we need just let him know !! Chris Rivas, Finance Manager was professional and so easy to understand He even helped get money back on my extended warranty on old vehicle!! Great job !! Jerry from parts was quick to sell me wheel locks for my new Honda and Thomas in service was quick to fix a minor problem in my new Honda and installed wheel locks within a half hour !! This dealership has teamwork !! Hurry get down to AutoNation Honda you won't be disappointed!! Thank you Team !! read more

AutoNation Honda Valencia - Meet Midnight Rae - Car Dealers Near Me - Valencia, California

See all

this place is extremely disappointing. a sales rep came up to me with an absolute terrible attitude, made passive digs, and scoffed at the questions i had as a first time buyer. i would give his name but he didn't even introduce himself. never offered to open up any of the cars or test drive. he was so rude i left and bought an HRV at galpin(and i got a better price)! read more

Service shop is incompetent, so called fixed car just to tell at pick that they think its something else entirely! No not sure what they did or what to my car! read more