It has been 30 years since I stepped into a car dealership and I was "dreading it". Glenn Stone made the process of buying a used car a pleasure. Thorough test drive and comprehensive answers to all my questions. Even helped with setting-up electronics! I would recommend Glenn and Frontier for their superior customer service. Karen H read more

We visited four Ford Dealers prier to our purchase at Frontier. By far, the best service and honest exchange we have encountered. I highly recommend making this your first stop if your looking to purchase a vehicle. Thanks, to all who joined in to make our purchase a success. read more

Good Staff, got the job done right the first time on a recall, but fails to meet expectations of maintaining privacy in the transaction between customer and the business. Though the privacy statement allows for an opt out, they were in no position to allow an opt out though it was requested several times before service and after the service. Otherwise being disappointed in that, they did a good job. read more

Rob sevenich from frontier ford Saleman was bad service the prices said online a certain amount but he had to add stuff that was already installed and make me pay for it and make the price 3k and I understand licensing car but on upgrades that I didn't ask for and online price was different that's not a good thing to do more the process was quick but never again I wanna deal with his service he was being completely rude the whole time and laughs and like price already low if I wasn't in a quick car search and that's what I wanted I would've have bought it because his service was the worst I ever came across. His side remarks were really rude too not what you wanna see in a sales man. Probably not the best dealership to go too specially him there. read more

Just bought a used F350 diesel. Love it. Shay went over and above. Figured out what I wanted and we went right after it. No thrashing around in the weeds. Good work, Shay! The sales manager, Tex, is not Darth Vader. I mean, yeah, he's a sales manager, but I am very happy with the deal I got, both on my new truck and on my trade. Yes, I will be coming back here and yes, I'm going to try out the service department. Thanks guys. You, too, J.R.! read more

Update: After Frontier Ford refused to communicate with me regarding the money they owe, I contacted the Better Business Bureau. They also could not get Frontier Ford to respond, so I will pursue them in small claims court. read more

UPDATE-CHANGING REVIEW FROM ONE STAR TO FIVE. I just heard back from Andre Frazier, GM at Frontier Ford. He apologized for the way the car buying process went for us. Evidently there was a break down in the communication. The add on items should have been options and we should have been given a choice to refuse them. Andre also apologized for the dead battery and the empty tank of gas in car prior to delivery. He went to say the dealership will be refunding the total cost of the add-ons and offered a complimentary oil change. This story has a happy ending for both us and the dealership. I can actually say I would go back to Frontier Ford-this time I'll ask for Andre! Pete & Ellen H. I was interested in purchasing a used Honda Fit. After doing online research I saw that Frontier Ford was advertising a 2017 Fit with under 12,000 miles or $15,780 (considered a good price by KBB). Before I drove an hour and half I called to confirm the vehicle was available and if the price was negotiable. I was told it was available and the price was negotiable. I liked the vehicle and when the salesman gave me the price it was $17,450 ($1,700 above the advertised price). I was told the price increase was for CARHU (A theft deterrent) and Scotch Guard and some type of paint protection. I told the salesman I didn't want either and was told all their cars (even used) have this applied by the dealership. When I asked why this wasn't included in their advertised price I was told " we don't advertise this-we just tell people this after they like the car". I said this is crazy-you can't do that. Again they said they always do it - but we'll take $600 off the price. Even with the additional price add on the vehicle price was still fair. A week later I went to pick up the car (my first vehicle purchase by the way) and not only did the car have an empty tank of gas (light was on), the vehicle had a dead battery (the dealer's solution-they sent me to a local Honda dealership for a new battery). read more

In looking for a very specific vehicle I found one at this dealership. I contacted John Pierre in sales and explained that I would be driving 3 hours north and had to take a day off work and match up days off with my wife so it would be a week till I could get there. I took all necessary steps to assure them I was serious including putting a deposit down but was told that was only a 24 hour hold so not till the day before. Made hotel reservations Thursday (non refundable), called John Friday to make the deposit and was told they sold the truck the day before, but would be happy to sell me a truck that I don't want. If you want honesty and integrity don't call John. I am now working with Titus-Will in Tacoma to find a vehicle, should have done that first as I wouldn't have wasted a vacation day and lost money on a hotel. read more

Do not buy or service your vehicle here! I had an awful experience and it never got resolved. I reached out many times to several people. They are not organized and do not communicate within or with the customer. Beware, very chaotic group, not honest. read more

Where do I begin...First and foremost, I purchased a 2011 Lexus IS-F that was posted up for sale online for $35,500. Upon the initial phone call, I was told the price they were asking for was $39,500 (very misleading). Finally after a lengthy negotiation, we agreed on a purchase price. Before the car was shipped out to my residence (in AZ), the manager Andre had told me of the damage to the wheels that had been done by the previous owner. If I'm not mistaken, ALL preowned vehicles go through a thorough inspection before being sold to the next customer. With that being said, Andre had told me he would have a wheel specialist fix the wheels before shipping the vehicle out to me. After couple weeks of finalizing the paperwork, the vehicle finally arrived on November 1st, 2019. As anyone in my position would be, I was excited to finally see the car at my door (even though it was nerve racking to purchase a car sight unseen). As soon as the car came off of the transport, I went ahead and gave the car an inspection to see if there was anything I needed to report. The very first thing that caught my attention were ALL four wheels still had damage to them and it looked like someone just colored the damaged spots with touch up paint or a sharpie! Also on the driver side, there was a BIG chunk taken out of the sidewall of the tire. After I saw the damage to the tire, I immediately felt like that was a huge safety hazard to be driving the car around with that kind of damage to the sidewall. After I saw the damage to the driver side tire, I immediately questioned the condition of all four tires. Sure enough ALL four tires were expired and were 7 years old!!! Now here i am with a car that got delivered to my door with expired/damaged tires, and curb rash on ALL four wheels, after I was told they were going to take care of it! I immediately contacted the manager Andre, and every time I reached out to him his response was "I'll call you back," "I will get a hold of you today," and the most recent "Call me back tomorrow, and I will have an answer for you." Every time, I got NO response, and had me waiting around expecting his phone call. It is now January 4, 2020 a little over 2 months of purchasing the vehicle, and still no response. Talk about lack of customer service, absolutely NO follow through, let alone consideration of a customer's time and concern for their safety of a vehicle purchased at their dealership. What do they care, they already got their money from the bank for the vehicle. I advise ANYONE who considers this dealership for their future vehicle purchase to think twice! I still haven't been able to enjoy the vehicle I purchased and after over a month of reaching out, I have had enough of the poor quality of customer service (That's putting it in a nice way). I'm not the type of person to waste my time to write reviews, but I am taking my time to write about how absolutely DISAPPOINTING my experience was with working with Frontier Ford of Anacortes! I'm not being unreasonable by asking them them to keep their word for the advertised vehicle. I even went out of my way to get them quotes from a local wheel and tire shops here in Arizona. Now they have made me waste my time on more than one occasion to be left empty-handed. I hope anyone who took the time to read my review also takes my terrible experience here and take their business elsewhere read more

I wrote my complaint shortly after the purchase of my vehicle. I was finally able to return to Frontier Ford and speak with John, the manager. Though he could not do anything about the $1400.00 that I spent after 3 days of owning my vehicle, he did put a new battery in my Jeep Renegade so I wouldn't have to charge it if I didn't drive it for a day. He also cancelled the interior protection which refunded the bank $600.00. He couldn't do anything about my broken key but he treated me like he really did want to make me a happy customer so I left feeling better about the purchase of my vehicle. Initially, I stated "Don't buy from Frontier" but now I have changed and buying from Frontier is a Go, but please buy local, it saves you a lot of headaches. Thank you, Frontier Ford. read more

Pete and Andre were amazing! I had been looking for a Ford Escape for a while but wasn't able to get one for the right price. They made the process quick and painless and I got the car I wanted at the price that worked for my budget. Thanks again guys! read more

Frontier Ford - Auto Repair Near Me - Anacortes, Washington

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I visited Frontier Ford on 11/5/2020 to look at a used 2017 Transit van that I had found on Carfax ; vin 1FMZK1CG1HKB44426 . I drove it, liked it but had a couple of concerns. I'd asked for a detailed inspection report but when it was presented it was only a brief "Safety inspection". I said that buying a used car without a detailed inspection was a non-starter for me and that I could either arrange to have a local shop do it or would accept one from the dealership service department (stupid me). Pete, the salesperson, brought in his manager who emphasized how the service department had done a full inspection and found nothing and that he would never sell a car that wasn't in good condition and his reputation yada yada. So I was surprised when he didn't give me a report and, instead, suggested I go ahead with an independent one. I took it to Wespaul Auto who put it on their lift and called me over to see a RUSTED OUT MESS from 3 years of abuse in the Canada oil fields. Wespaul saved my bacon! I realized that Pauls manager didn't give me a report because that would have been (prosecutable) fraud. Paul and his manager lied directly to my face. I will never set foot on Frontier Ford again and will treat all Ford dealerships as suspect. Take-aways are (1) don't buy any Fords that have spent time in salt conditions (thanks Carfax) and (2) never buy a used car without paying for your own independent shop inspection. read more

The customer service at this place is extremely unprofessional and rude. If your buying a vehicle then they are super nice (for obvious reason). The employees in the service department need a course on customer service. I will now be taking my car down the street to Jerry Smith. read more

They accepted a trade in with a blown engine. They should have just junked or parted or auctioned it. Instead they "mis" advertised it with a price similar to a working used vehicles and waited for a sucker (me). Once I purchased I had three mechanics review it. They all said it was evident the ford dealership passed a junk vehicle as normal used. I asked why I couldn't tell one of the cylinders was missing until about 100 miles of driving and they said that normally means someone had doctored the cylinder misfire to hide it for sale. I asked 4 people at the dealership (General Manager, Sales Manager, Finance Manager, Salesman) to discuss this with me and no one every responded. I learned--- 1--Always get it inspected pre-sale as it really is "buyer beware or be-screwed" with this dealership. 2. They have you sign all the paperwork giving any your rights/warranties or suitability warranties---that means once you leave the lot, no matter what b.s. they gave you, you are stuck with it and they have your money. I am now worse off than when I went to Frontier Ford as I now have a junk vehicle and I don't have any money that I'd saved up for a working vehicle. Make sure you don't walk away from them feeling like their next sucker. read more

I called the dealership based on an excellent price on a new ford edge advertised on line and asked salesman Shay Mailloux to send me an invoice with the details. Since I am out of town and going on a long trip, I hoped to do the deal over the internet or by fedex. The invoice they sent me had about $9,000 in additional add-ons, that are total waste of time items. When I told Shay that I'd like to buy the car without any of the add-ons, Shay said the "sales-manager" doesn't allow any deals without the buyer on-site so, any deal was off. In later looking at the reviews of Frontier Ford pressure tactics regarding add-ons, I see that even if I could personally visit the dealership I would be subject to these unwanted pressure tactics. I'm glad I couldn't personally go to Frontier Ford and recommend others rethink a purchase here. read more

This dealership sells lemons and they dont even care. I have had multiple sailors come back from buying there first car and the salesmen took advantage of that and sold them a car and the transmission didnt even last a month and it's not the first car iv seen come from there broken. We went back and the manager didnt even try to help us. This place is not military friendly. I do not recommend. read more

I called ahead asking to view and test drive a specific car with the intention to trade in my current ford mustang GT. I let them know over the phone that I really dislike hard sales tactics and would just prefer straightforward business dealings. When I got there, they would not let me test drive the car I was interested in (they would only let me drive the fully loaded option), they refused to return my keys (for MY car I was considering trading in) and played the number game for 4 hours. I finally demanded they return my car keys so I could leave and just went to Bickford Ford. I got the car I wanted at nearly $5k less than this dealership was asking and with no hassle or stress. read more

If you want the short version and you're willing to take my word for it, go to Frontier Ford and ask for Mike "Z" Zatine. He will take care of you. Now for the long version. Six days ago, the right turn signal on my 2011 Explorer inexplicably stuck in the "on" position. Take a moment and let the potential hazards of this scenario sink in. At the time I had my three young children in the car. The only way to make the turn signal stop was to push the stalk down completely (as if signaling left, only the left signal would never actually come on). Turning left at a traffic light necessitated simultaneously holding the stalk down, signaling left with my hand out the window, and turning the wheel. Those of you following along at home will realize that isn't actually possible. Naturally, I started calling dealerships in the area as soon as I got home. I am only here for the summer (regularly in Seattle) so I was going in dry. I started with Skagit Ford: big mistake. After a brief discussion with a switchboard operator (who concurred that my situation was indeed emergent) I was connected to Chad (who, according the the Skagit Ford website, married into the family business and is now head of service). Chad was unsympathetic at best, telling me that the service department is completely closed on weekends, and that they "don't do loaner cars." I tried to reason that this was an extenuating and dangerous circumstance and, having already done my research on Ford's Explorer Forum, I knew a part had to be ordered/shipped and I would be car-less for an unforeseen amount of time, which was not an option. Finally Chad told me that there was an Enterprise nearby (not that they would cover it, just that he would point me in their direction). So, Ford got me into this mess with their faulty multi-function switches and I need to pay my own way out? Thanks, Chad. I decided to try my luck with Frontier Ford and was put in touch with Mike "Z" Zatine immediately, and I could see why. He is a problem solver, and a quick one at that. He told me to come in right away, even though Frontier Ford also closes their service department on Saturdays to focus on sales. I came in with my three young kids (to make matters worse, my husband was working that weekend) and had my oldest sit up front so she could reach over me and hold the turning stalk down when we had to go left. Mike got in the car and messed around with the stalk, took it for a spin, and came to the same conclusion: the blinker was f*cked. Then he told me that because I was part of the Ford family, they would set me up with a used car from their inventory while making the necessary repairs on mine. I hadn't even asked. This is the kind of customer service we need to support, friends. It's cheesy but true, when buying a car you do become part of that car's "family." That's what was so jarring about the service, or lack thereof, I received from Skagit Ford. If and when I buy a Ford again, I am going straight to Frontier Ford and asking for Mike "Z." read more

I have purchased a vehicle from Andre, the manger @ Frontier. Waiting to see if he holds to his promise of fixing his mistake. It has been over 30 days sense purchase and nothing has been done yet. To be continued.... read more

This was my first time purchasing a car and the process was painless. Definitely would recommend to a friend, Cameron and Josh we're friendly and very helpful. read more

I don't like car sales. The hole process sucks. However my experience at this dealership was good and I got a fair price on my car. I have had great service after the sales also with the shop on oil changes and warranty work read more

Service here is always very polite and prompt, and you are certain to get notification of your car's other problems that should be fixed. I always bring it here for the "Works" oil change. read more

I purchased a vehicle from Frontier Ford about a month ago and it was the best car buying experience I've had. Pete & everyone at Frontier Ford were incredible to work with, transparent throughout the entire process, very knowledgeable, and it was a pleasure working with them. I returned to the dealership one month later to have my car detailed & windows tinted from Pete's detailing/window tint shop right across the street. Pete's craftsmanship & customer service are second to none, I would highly recommend purchasing a vehicle, detailing, or window tinting with Pete at Frontier Ford. Throughout the entire process everyone at Frontier Ford & Unlimited detailing/window tint went above & beyond to ensure 100% customer satisfaction. I truly appreciate their expertise, superior quality, and top notch service from the moment I started working with them. Thank you! read more

During the time lived in Anacortes I used this business for tuneups in my RV and car. They let you make appointments, and if you get an early appointment, you won't be there long. What I liked is that they always washed your car after a service. They even washed my RV! I appreciated the RV wash, but that caused me to have to wait another HOUR. So, when I took my RV in, I always told them "thanks but no thanks" on the washing my RV because I didn't want to wait that long. But I always let them wash my car....... read more

First time car shopper at Frontier Ford. After failing to make a deal on a used vehicle at another dealership Frontier had one of the models we were looking at so we figured why not give them a shot before heading South to other dealerships off I-5. Our salesman Sean was helpful and pleasant to work with. He wanted to sell us a vehicle but wasn't pushy. The road we test drove on was a quiet little road next to the refinery. The road is perfect for testing out the vehicle in pretty much any way you need to. We drive a hard bargain so we thought for a bit that we weren't going to be able to make a deal. We are experienced car buyers and the negotiations weren't as bad as a lot of places we've been to but there never really fun especially when your tired and hungry. Sean gave us a protein bar and waters during the process. Ultimately the dealership wanted our business and won us over on a Hail Mary. We wanted to shop at a local dealership but aren't willing to make a lot of concessions to do so. I feel we got a great value on the out the door price. We were offered many extras but did not purchase any so I cannot speak to that. The only thing that triggered us was essentially being forced to purchase a vehicle tracking device called Spireon Kahu. It is similar to LoJack and the dealer stated that they install it as a security device to protect their assets and it probably lowers their insurance cost. Long story short we did not want to purchase the tech but it was already installed on the vehicle. We negotiated the price of the tech and ultimately agreed to leave it installed as the dealer stated it would cost money to remove it. Now to the fun part. The 2015 Dodge Dart we purchased is for our teenage son. Using the app for the Tech on a smartphone we can monitor where he is at and be notified if he exceeds a set speed. We chose 65mph. We can also set up an electronic perimeter as well as monitor the vehicle battery from the Kahu app. We got an insurance discount for the active tracking system and trust me you need it when insuring teenagers. I probably sound like a Kahu salesman but hindsight we have no regrets leaving the tech installed. Just make sure you ask the sales staff whether it is installed or not and whether you will be force to purchase it or if it will increase the price of the vehicle if you want it removed. It worked out for us but it may not work out for you. Thanks Frontier for helping us find our son a safe and hopefully reliable vehicle! read more

I am very dissatisfied with the dealership and it's employees. The finance manager Dave is not trustworthy and does not take responsibility for his own actions. I do not recommend going to this dealership. read more

My experience here was all over the place. As I was looking to purchase my first "real" vehicle, I found a beautiful green Ford Fiesta hatchback on their website. I wanted a Fiesta, loved the bright color, and hadn't found quite what I was looking for any closer, so I submitted a credit application online, and received a text from one of their sales managers, Corey, saying he could make it work and get me in the car. I drove the 40 minutes down to the dealership that day after work. I was told that because my credit is not great, I'd have to "walk before [you] can run" as far as getting a vehicle. Instead of the brand new Fiesta, I test drove a pre-owned that was only one year old and a package level above the new one. Great deal, right? Well, turns out the pre-owned one was more expensive. When I asked about the new one, I was told "I don't think it's on the lot anymore" when it was clearly sitting right in front of the sales area. I was later told that the banks prefer to give a loan to the car with higher equity, which was the pre-owned one because of its additional features. Why they couldn't have told me this on that day, I don't know. Fast forward FOUR HOURS and my mom sending her co-signer application from New York, and they have me sign paperwork that will then be sent to my mom...the paperwork was printed in various forms of incorrectness no less than three times. I was driving a 17 year old Plymouth Neon and was told it was worth $1 to them by Corey, not even worth a trade. Imagine my surprise when I receive a text later from Corey the same evening asking if he can purchase it on the side. We agree upon $200 and he says he'll pay me when I come pick up the Fiesta later that week (this was a Monday). Friday finally arrives. Corey tells me he won't have the money until Monday. OK, it's $200, not a big deal, I can come back and get it. Silly me signed over the title, just ready to be rid of the Neon. I drive off in my new Fiesta and realize as I'm driving home, there's a small chip in the windshield. I thought it was a raindrop splatter at first (it was pouring rain that day). The weekend, Monday, and Tuesday go by and now Corey is just not answering my texts. Finally I get him to respond by saying that if he doesn't think it's worth $200 or he needs more time, please just let me know. He comes back with "I just spent $1000 to make it safe to be on the road so bear with me." At that point, I was beyond annoyed, at which time I wrote my previous Yelp review. I received a message and phone call the next day from Andre, the general manager. He says they'll replace the windshield and they do not condone Corey's behavior of privately contacting a customer to purchase their vehicle; he'll make sure I get my money. I was so appreciative that I agreed to adjust the previous review. I did get the windshield repaired, and there was a nice smear of adhesive (maybe?) left in the middle of the glass. I still haven't managed to remove it but I hear vinegar might work. Keep in mind, this took several additional days to set up because supposedly they called my mother in New York, since she is the lead person on the loan and all her contact info is first. She denies any such call showing up on her phone. Meanwhile, a week goes by and I've heard nothing about the money. I call and Andre tells me that something has snagged in my financing so their finance department won't cut the check yet. Um, so they let me drive off the lot with a car that isn't even officially mine? Another week goes by, and Andre tells me this time that he signed off on it the day before so he "thinks" it went in the mail that day, but he can follow up and let me know for sure. I say that would be great, but of course, no call back. That weekend, I go in to pick up my license plates. Andre is out and the person assisting me with picking up the plates definitely has no idea what I'm talking about. I'm thinking that they've somehow sent this check to my mom in New York, which would be crazy because she had no association with my old car whatsoever. Finally, the following Tuesday, A WHOLE WEEK after I've been told the check "should be" in the mail, I receive a call from a woman at the dealership to confirm my address to ACTUALLY put it in the mail. Now that I've finally received it, I felt it was time to give my honest review, encouraged by all my friends and family who've been following my saga. The salesperson I worked with the closest, Jeff "Gipper" Gipson, and the finance manager, David, were excellent. I appreciate that Andre attempted to go above and beyond and got there eventually but the execution was a little lacking. I love the car I ended up with although I do wish it was bright and colorful, and not boring silver. Had I known I wouldn't get that green car in the end anyway, I would have purchased closer to home and not had to make the 80-minute roundtrip drive 5 times! read more

Contacted the dealer Sean Mcinnis .. at 9:30 A,M, still had the car, we had a few more emails, at 3P.M i called to set up a time to see the car,I was to meet up a little after 4 , I show up no Sean, No car, another salesman say it was sold late the night before, made the trip for nothing,waste of my time and gas, Could of saved me the time and money if they just said it was already sold. I hope you get your Karma!!! read more

I love Frontier Ford! Just bought our third car from them. Thanks John "Tree" Scerbik! My daughter loves her car. And service department is the best. Thanks Ted! read more

Frontier Ford - My daughters new car - Auto Repair Near Me - Anacortes, Washington

I do not recommend buying a car/truck at Frontier Ford of Anacortes. The lack of courtesy and professionalism dealing with salesman Shay Mailloux left me with a sense that Frontier Ford does not respect their customers and that if I purchased a truck there I would receive the same service that I received from Shay Mailloux. I recommend looking at another Ford Dealer for purchasing any Ford Vehicle. read more

Communication was an issue. But it has been resolved. Thanks for the effort. Good luck moving forward.

However pleasant my salesperson was to deal with it does not account for the lack of follow through. Not only did he not follow through with a potential sale but the sales manager was the icing. I called to air my concern for lack of communication. He asked "did I purchase a different truck." I replied no but would not be dealing with them based on lack of customer service. He replied, "Have a great day!'' then hung up... Nice. Is it just me or is customer service a dead art only to be filled by pre-recorded messages and false promises. Bummer Frontier Ford you failed. read more

This dealership has been the worst car buying experience ever. I had just bought a car from them a month ago and the car already broke down. When I brought the car back to get fixed they refused to fix the car. The way I was treated was horrible. I would not recommend this car dealership to anyone especially anyone in the military they tried to take every advantage they could on me. read more

I told them what I could afford and was told about a van that would be perfect and would meet my price. well after I looked at it and my husband crawled on the ground to check out, got inside to buy and he turned around and changed the price to a higher price. totally upset a waist of my time will never go to buy a car from here and will make sure to let friends know not to go here. read more

I recently had a complicated internet parts purchase dealing with Frontier Ford. Although I had indicated that my preferred method of contact was by email due to my availability, they took the time to call me. First of all, I was extremely pleased that their Parts Department took the time to call me long distance to confirm the details of my transaction. Later they called again to let me know that the part I ordered was back ordered and may take 2 to 3 weeks to come in. When the part came in they called again to let me know. Yesterday I visited their Parts Department to complete the transaction. I found the Parts staff and the Cashier I dealt with to be very friendly, polite and knowledgeable, even on Ford related topics not related to my transaction. read more

Came in looking for a new truck with room for my growing family. John Watson, one of their most senior sales consultants, showed me their full range F-150 line up. With his help, we found the right truck for our family with everything we wanted and more. Not only was John a huge help in explaining all of the modern features inside and out, but David, their sales manager, worked to get us a price that fit our unique budget. After shopping at other dealerships in the area, it is evident why Frontier Ford has been in business for over 50 years. Their whole team treats you like family and it shows that they are passionate about their brand, finding the right vehicle for their customers, and making sure they have a customer for life. 5 stars for the experience from the moment we drove into the parking lot to the moment we left with our new truck!!! read more

Was thrilled with the service I received. The service written Terry was helpful. They were so knowledgeable and made sure my car was fixed right. Thank you Frontier ford read more

The over all experience was fine. However I had noticed the car I was purchasing was missing it's antenna. Therefore clearly in the processes of making a deal I said either I needed the antenna replaced before I drove off the lot or to have it in writing that it would be replaced within a time frame. They said there would be no problem replacing it before I left with the car however what I did not realize was that they had taken the antenna from my pre-existing car and placed it on the car I was purchasing. It somewhat felt like theft even though they took it from my property and placed it on my prospective property. It was very deceiving and for that reason I would not recommend this dealership. I have used other ford dealerships and will not use this one for future purchases. read more

We bought from out of town and the entire process was super smooth. Shea was a GREAT salesperson - informative, knowledgable, respectful of our time, offered all options, the right amount of pressure that is expected... We were super happy with Shea. The dealership has a GREAT website that is current and has all details including price. No surprises when we showed up. And we LOVE our truck (traded in our Tacoma)! read more