Me and My Wife Danielle had the most Amazing Experience Leasing our new apartment at The Shipyard…read moreat Port Jeff Harbor. Joe The property manager and Cathy The leasing agent are Truly Awesome People, They were so helpful through out the process of signing the lease and moving into our new Home. The whole process was seamless and enjoyable. Both Joe and Cathy were so Kind, Helpful, and were always available for any questions we had. I Highly Recommend any one looking for a new place to live head down to The Shipyard at Port Jeff Harbor, I promise You will not be disappointed! Best Regards, Greg Ammann

Wow! We were looking…read morefor a good place to settle in Port Jefferson. Someone we know had lived here before. We connected with Cathy in the leasing office and she made the whole process so easy. We've moved into the Shipyard and everyone on staff is warm, welcoming, and helpful. We are lucky to have this new apartment to call home!

Hi my fiance and I are desperate and don't know what to do. She is 5 months pregnant and both of…read moreour downstairs neighbors smoke inside. The smoke is going through the vents and polluting our apartment. After calling and emailing non stop for help , they finally answered us. We have 4 months left on our lease and the best they can do for us is charge us $5760 and another months rent $2280 to break the lease and lose our deposit. That's $8040 and no deposit back for asking to break lease 4 months early. They claimed to look into my downstairs neighbors smoking . They didn't , I asked. If something is wrong with our baby , I swear !!

My husband and I were crunched for time finding an apartment. We worked with other Fairfield agents…read moreat different properties but we chose Fairfield Townhomes in Selden because Dawn is EXCEPTIONAL. She made the process easy and didn't judge any of our questions or concerns. The units are beautiful and roomy and I love that the property is gated.

just move here, so far the laundry room is dirty and a big mess door is broken . the grounds are…read more Filthy full of cigarette buds and more. ill give it a chance until the summer,

Living here for a little over a year and a half and the place is an absolute mess! We are in the…read moremiddle of summer and the pool has been closed over a week! They have a party room but you can't use it! These are things that are included in our rent at almost &3,000 a month $2,850 plus a $50 fee to pay your rent! Come home from an afternoon out with my family and the ac doesn't work at this time it is hotter in my apartment then it is outside and only two fans in the unit both in the bedroom! I call maintenance and I get a call back I'm at a restaurant so your going to have to wait and hour to an hour and a half! You can check the batteries in the thermostat! The grounds always looo horrible all dead trees that attract bugs! One of the bugs being mosquitos that are absolutely horrendous to the pint I can not let my children play outside! When you ask through the portal blue to go about eliminating the bugs they delete it and don't respond to you at all! When I first moved in was winter had no heat for a few days! Refrigerator leaking all over the floor called maintenance multiple times to fix the problem they came didn't do anything! I finally got a new fridge after I stayed that if there is water damage I will not be paying the bill! This is not a play you want to live!

This review is for Fairfield Falls in the village of poert Jefferson off of Dark Hollow road*…read more My husband and I lived in a one bedroom ground floor apartment for two years. It wasn't the worst place but we were 100% ready to leave when our lease was up. Pros: We had great credit so we only had to put down a 500 dollar deposit. Awesome location, we are in our mid/late twenties and loved being able to walk to nightlife. Super pet friendly (even though they say no pitbulls or large dogs everyone had them but everyone was also professional and really good at cleaning up after them. No trashy dog people here) Really nice professional neighbors (a lot of graduate med students, software engineers, social workers etc) The balconies were tight but it was great to have an outdoor space. The maintenance guys were super nice* We actually received our deposit back but we were charged for new rugs. We were told rugs were included and they were old and tattered when we moved in. Wasn't worth the headache so we just bit the fee. Cons: Super small apartments. The "dinning alcove" was worthless and there isn't a good wall the set a TV up and put a couch in front of it. We tried every conceivable set up and they all failed. Very cramped. Outdated apartments. Carpets were torn and stained when we moved in and the paint was literally peeling off the walls. You could tell the kitchen had flooded previously because the floor was soft in front of the sink. Expensive for the space you get. We have an apartment twice the size for literally the same price right outside NYC. Although we no longer have an outdoor space we have assigned parking and two bedrooms with a huge living/dinning room. Crazy amounts of spiders.....eeck Not enough parking spaces. Some two bedrooms had 4 people, so 4 cars. We lived in the last unit on presidents drive and we would have park by the other units because there were like ten spaces total. Plowing in the winter is a joke. These apartments are on a very steep hill to enter. The plow guys would never come and I missed a lot of work (and got in trouble for it) because Fairfield found the cheapest company to plow. It was a tiny truck with a plow on it. When coming home late from work in the snow and dark none of our cars could make it so you would see cars abandoned down at the bottom on the narrow to lane road or we would have to park all the way by the highschool and then walk back. It was easily a 15 min walk in freezing temperatures and snow. Whenever we would call to complain there attitude was too bad. Although the maintenance guys were sweet as pie, they were overworked. All of Fairfield's complexes were covered by these poor overworked and underpaid workers. There just wasn't enough people for the amount of work that needed to be done. Paper thin walls. You could hear everything. They didn't send you your rent bill until the 1st of the month, so when there were holidays that messed up the mail schedule Fairfield would charge you late fees. Paying online is a joke, its an extra 20 dollars a month to pay online. That's 240 dollars a year in fees for the "convenience" to pay online. (It costs 25 cents per online transaction. Why are you charging me a fee?) There were a couple of incidents (domestic violence) were the cops had to be called. I witnessed a fight outside where the husband/boyfriend was hitting his partner. This wasn't the first time the cops had been called on him, although the women would change every so often. When I called to ask about what could be done about a violent individual residing next to us (several female tenants complained about feeling unsafe). I was told it wasn't Fairfield's problem. Two small closets for the entire apartment. Storage was non existent. Two washers and two dryers for 8 units. They were small and outdated. They cost 2.75 and no matter what setting you picked it was scalding hot water. We wound up bring our laundry to Sunshine laundry mat which had brand new washers that were bigger for the same price. We had great neighbors and a nice location but we couldn't wait to get out of there. For the money the place is a rip off. The winter alone, dealing with the plow people made us hate the place. Uncaring staff aside from the onsite workers.

The worst. Overpriced. Will always raise your rent a ridiculous amount…read more Laundry room is dirty, with broken machines. Flood. Mildew /backed up septic overflow. They limit what and how the maintenance men can fix things. A leak? Paint over it. Water stains ( from another leak)? Paint over it. Huge gap under your front door? A piece of material tacked onto the bottom so it shreds, and falls off and it requires extras strength muscles to use it. Drug dealers with violent incidents? Not our problem No heat in your bedroom? Sorry I don't know what to tell you. Huge draft from the ac unit? I'll try. (Didn't work) If you want to talk to someone in the office....good luck. They literally didn't get back to me til April from my numerous phone calls since February. Want an email back ? Good luck with that. Still haven't heard back from billing. I got sent a $0 rent bill. Wanted to pay them and find out what was going on...still no answer back. I also called about this...no answer. I won't even go into them messing up our transfer from one property to another (a bigger place paying them more rent...you'd think they'd be on the ball since they're money hungry assholes). To rectify mistakes their workers caused, I was directed by secretaries to call the worker myself and tell her what fairfield needs her to do. Wait , what? You can't even inform your own employees on how to do their jobs ? Just stay away. It's not worth the headaches and stress. I'd rather go to a homeless shelter than renew a lease here.

DO NOT RENT HERE!! If I could rate them 0 stars I would! PLEASE READ AND SAVE YOUR MONEY!…read more Initial review 01/2018-- I wish I would've taken all the reviews I read into consideration but I was desperately looking for a place to live and they wouldn't return my initial deposit. I strongly urge anyone looking to rent to NOT rent here. If you do decide to rent here make sure you get an upper level unit and demand they exterminate before you move in or do it yourself. The walls are paper thin all around, you hear all the foot steps at all hours of night. I've found bed bugs, spiders, crickets and roaches getting in my unit. Most tenants are too lazy to walk their garbage to the dumpster and leave it on their porches instead. It's ALWAYS freezing, the baseboards make loud banging noises EVERY time the water runs through them. Just imagine you're sound asleep and it sounds like a gun went off. The units are very nice but they are overpriced. Not worth it. Cannot wait to get out of here. UPDATE 2/27/2018--- after they had an exterminator come (whom I observed only spray my bedroom and along a few walls) I found a bed bug yet again. They're definitely coming in from a nearby unit because I only find them one at a time but it's the most frustrating experience I've ever dealt with. To think that at any moment my brand new mattress and my belongings can become infested is extremely aggravating. I had to pack every item in my apartment for the extermination. Went through every single item in my unit to thoroughly check for bugs and washed every article of clothing/linen I own. All they offer is to "treat" again. Remind you, these units are extremely overpriced for the living conditions. Wish I could get a little more heat!!! You get a cold draft through ALL your windows and the baseboards bang every time the heat kicks on (which you only get a high or low setting on your thermostat.) And almost all the tenants in the complex leave their garbage on their patio which attracts more bugs and rodents. Noisy inconsiderate tenants all around I literally cannot wait to run out of this place. You should not be paying this much money in rent for this much discomfort. Guess it's time to seek legal help.

So far, this has been a wonderful place to live. It was a little hectic at first trying to find…read morethe right apartment, after moving from a big house but Cindy was very patient and understanding and was very helpful to us. She made us feel good about our decision and am very glad she did. Would totally recommend living here, the apartments are beautiful, as well as the property.

Wow, discrimination still does exist when it comes to housing. My wife and I just moved from…read moreFlorida to Long Island and trying to get into a rental unit. Since I work in the city, I thought The Alston would be convenient for me to catch the train into the city. We went in to get a tour of the apartments. We went in on a Thursday at 1pm. The gal at the front desk greeted us but referred to us by a different name (mistook us for another client). She asked us if we had an appointment which we replied we didn't. She then preceded to tell us she is fully booked for the afternoon and would have to come back some other time. In the meantime another associate is sitting next to her did not offered his availability. She then started telling us about the rental costs and if we needed a co-signer for our place, they can accommodate that as well. Hold up a sec! Now, my wife and I are in our lower fifties. Have credit scores above the 750 mark and I hold a job with a Fortune 20 company. Not to mention we just pulled up in a brand new Audi. The associate never asked anything about what we were looking for. Didn't give us a brochure and pricing sheet. When asked for one, she informed us we can go online to find out everything. She reiterated they can take a 3rd person co-signer to get the application in. We were appalled and walked out. Maybe it was due to my skin color or age? Either way, nice looking place but the leasing staff needs to be replaced

My experience with Melinda Lombardi-Meyer has been wonderful. She's very helpful, and does what's…read more best for you. Very very nice and charming. She made the process to rent very easy and showed me the unit several times. A very hard, diligent and professional worker. A great asset to Heritage Spy Ring! Phylis Cantanno

Nice newly built 55+ community. When we moved in, it was a new apartment that was never lived in…read moreand all new appliances. Front office staff could do with a bit more customer service training as they are generally not so polite and dismissive (like disrupting their day). Their maintenance dept is on point often fulfilling service requests promptly. One design flaw they cannot help is they built the smoke and carbon monoxide detectors too close to the kitchen. Thus, whenever using the oven or stove, it sets off the alarms constantly. Nice amenities like the clubhouse, gym and dog park. They are a bit too strict with rules and the non-heated pool is only open in the summer months.