I just wanted to take the time to express my satisfaction with Mr. Rudy and the company, "Don't Bug Me". We have a private house and experience mice from time to time. I have always wanted to get an exterminator, but I just dealt with the problem myself with mouse traps. I didn't like the idea of having a stranger in my home and was worried about being ripped off. Recently, I was fed up and decided to start researching exterminators.
Mr. Rudy and his company were highly recommended to me. I seriously doubted that they could help but I wanted to give it a try. The mice were not just disgusting, but presented a health issue for me and they needed to be gone ASAP! I was so tired of sharing my space with rodents and being afraid to walk around freely in my own home.
Based on several great recommendations and his success in previous jobs he has taken care of (the fire house in Mt. Vernon that was overrun by rats), I called Mr. Rudy. He was extremely professional and was able to come give me an inspection within a few days. On the day of the inspection, Mr. Rudy was not on time but he was in fact EARLY (I am a stickler for being on time and hate when people waste my time). He took his time looking at every nook and cranny of the house. He then did an outstanding job explaining to me what he thought the problem was and his plan to fix it. Again, I was very skeptical that anything would help but I had to try.
Within a week of his initial visit, there was a very noticeable difference! I felt so much better being in my own space. I finally felt like I had control over the situation! A few weeks later, I no longer saw any signs of mice at all! I was and still am very impressed and pleased with the service I got from Mr. Rudy.
In general, we all have to be careful when it comes to inviting people to our homes. As a woman, I try to be very cautious with who I allow into my home. Mr. Rudy made me feel comfortable at all times and I would highly recommend him and his company to anyone, male or female.
Mr. Rudy was extremely professional, reliable and knowledgeable. His communication skills are also exemplary. For example, Mr. Rudy took the initiative to call me and follow up to make sure I was satisfied and that there wasn't anything else he could do to help me. I feel like the price I was charged was more than reasonable and there have been no hidden fees or charges. I would highly recommend him and "Don't Bug Me" to anyone looking for a great exterminator. read more