Although I used to consider Dr. Kramer to be an excellent dermatologist and saw her for years, she…read morehas apparently come to dislike me. The last time I saw her, she brushed me off about a skin cancer above my upper lip and was rude (also the previous visit). Too bad. She used to be friendly, nice, thorough, and highly skilled. I've had to find another dermatologist. I miss her.

Dr Kramer is amazing and well worth the wait to get in to see her. She is a very sought after…read moreDoctor and the wait to get in as a new patient was about 5 months for my daughter and husband. Dr. Kramer has a kind bed side manner and listened to my teen daughter and gave her excellent advice on taking care of her skin and getting her face cleared up from acne. My husbands issues were also resolved with eczema on his arms. She is a warm person who exudes compassion and kindness. It is my understanding that she is heavily involved in community service and mission trips as well, which means a lot to me. Her office staff are professional and polite. They return calls quickly and are top notch. Also very important, SHE DOES NOT KEEP YOU WAITING. She honors your time and doesn't keep you waiting in the waiting room or exam room. This is very important to me as my time is also important. A lot of doctors lose focus on this issue, imo. I highly recommend Dr. Kramer.

They are very kind - professional and skilled. I have had previous procedure done by other…read moreproviders that HURT. I won't have to go through this again because the doctor here did it properly and even the numbing part was barely noticeable. When you need a trained dermatologist.... Go here. Also they are very good at sending out appointment reminders. Thanks !

Go to Olympia , they don't know their business, I wanted a growth (small wart) froze off my face;…read moreon or near my nose, I asked for a magnifying mirror so I could see if, they didn't have one, I asked for more light so I could find it, nope, I said it's near the nose but I couldn't see it in their poorly lite room. they said they couldn't see it either; but froze my old cancer scar instead. Why not put a circle around and ask if that's the right spot? Because I would have said no.

I can only rate on my online experience so if this is not correct please delete my review…read more They seem shady and can't give a price for a consultation. Really? Come in, look at my face and give suggestions? Cost MAYBE $100? Is this like hair styling where it costs more if you have long hair? If my face is really ugly will it cost over $100 for a consultation? Oh, and online if you make a consulation appointment there are a couple add ons like for cosmetics. See the review from Julie R. July 17 2026. I would never go here. I did go somewhere else, no cost to consult. Injections were fine.

Questionable business practices verging on shady. Before you schedule anything here, be aware that…read morethey have two separate sides of their business that don't overlap -- a medical side and a cosmetic side. I called to ask for an appointment to get tiny cysts removed (milia, very common). I explained what they were to the receptionist and I've had them removed easily before at another business. They scheduled me with the medical doctor. When I saw her, she immediately said "Oh, I don't treat those." She said there was nothing she could do for me and I had to schedule with the cosmetic side. Mind you -- the last time I had them removed it took literally 1 minute with a dermatologist. Having wasted my time, I asked her casually about my skin and she gave me some quick advice (2 minutes total). I had to make a free consultation with the cosmetic side (days later). Scheduled an appointment to get them removed for more than $150. Surprise! I find they billed me for the wasted medical appointment for more than $140. What a joke! They refused to comp the appointment even though it was their scheduling fault and were very rude about it, not at all apologetic. If they weren't sure which side to schedule me with, OBVIOUSLY they should have scheduled the free consultation out of respect for my time and money. I bet this is a common occurrence there that they make some good extra money off of -- bad business practices and very unprofessional! Maybe even crooked. They need to sort their business out.

Couldn't be more thankful for these very talented injectors. I've now gotten filler AND Botox from…read moreLaura and I love how kind, caring, personable, and talented this team can be. Highly recommend for any injectable work. Thanks so much.

Jenretta, or whatever her name is, so rude, bad experience, would not recommend. Go elsewhere if…read moreyou want caring staff.

Visited Olympia clinic. NP Matthews provided excellent care. Wait for appt was very reasonable…read moreand wait at clinic was almost nothing. Everyone was professional. Only drawback, if you're using an FSA or HSA, they do not provide a receipt with the correct info to get reimbursed. That should be an easy fix, and one most practices already have in place.

My first visit to the Aberdeen location was very positive. I had an infected cyst, and they got me…read morein quickly. Unfortunately, my experience declined after that. I have an extensive history of melanoma, squamous cell carcinoma, basal cell carcinoma, recurrent cysts, psoriasis, and rosacea. My longtime dermatologist in another state sent my records more than once, but I was told they had not been reviewed. Because of my skin cancer history, I expected a thorough skin examination that did not happen. After returning to my longtime dermatologist, three areas I was concerned about were removed and one diagnosed as skin cancer. I also explained that I had previously experienced a severe reaction to a topical chemotherapy cream. A compounded version was still prescribed, but my longtime dermatologist advised me not to use it and continued my blue light treatments instead. The biggest frustration was communication. Calls repeatedly went to voicemail, return calls often came much later, and the cycle continued for weeks. My patient portal and online scheduling also stopped working, and multiple reset attempts were unsuccessful. To add to my frustration, I recently received a confusing bill that I have been unable to discuss because the billing department also goes to voicemail. I genuinely hoped to establish dermatology care closer to home. However, with my history of melanoma and multiple other skin cancers, communication, continuity of care, and confidence in my provider are essential. Although it requires a 3 1/2-hour drive each way every three months, I chose to return to the dermatology team in Oregon that has successfully managed my care for many years.

Absolutely fantastic experience with Dr. Kim (if having MOHS surgery could ever be fantastic)!…read moreEveryone in the office was helpful, compassionate, friendly, and just fantastic. Dr. Kim explained everything very clearly and had wonderful bedside manner. Stacy and Krystelle (I'm not sure how to spell her name) were both fantastic and the front desk was incredibly helpful. When you get MOHS here, you stay in the same room the entire time rather than shuttling in and out of the exam room. They take good care of you (which is good, as the wait is long) while you are going through this process. The surgery was smooth, and the follow up care was wonderful. The office called the next day to see if I had any questions or issues, and the directions given when you leave are very clear. Getting my stitches out a week later also went very smoothly, and my incision site looks much better than I had hoped. I have had several different MOHS surgeries with different doctors in different locations. All of them were fine, but this experience was far above any of my previous experiences. I really hope I never have to have MOHS again, but if I do I am really glad to have Dr. Kim and her staff to return to!

I have a very complicated health history. I ran into some complications after the second skin…read morecancer surgery Dr Kim had performed on me. She was wonderful. I was able to talk to her over the weekend and even send her pictures. She stayed on top of everything, even as I had to see an infectious disease specialist as well for an infection I got after the skin surgery. She has a wonderful bedside manner and is compassionate. She is extremely thorough and explains everything that is going on. I trust her.

I did an initial consult here for both an annual skin exam as well as to have some pigmentation on…read moremy face evaluated. The office is newly updated with a beautiful reception room and lots of current equipment. It was easy to get an appointment scheduled and they were willing to bill my insurance for annual exam. The front office staff was welcoming and I filled out the new paperwork and probably only waited 10 minutes or so before I was taken back to the exam operatory. The operatories are also new with a clean white interior design that give it both a modern look as well as the feel of sterility you want in a physician's office. Dr. Kim was very professional and answered my questions. For the pigmentation she recommended a laser procedure but acknowledged its shortcomings that the pigmentation would likely return due to sun exposure and my genetics. I appreciated her discussing the likelihood of recurrence considering the laser treatment was costly. They have a lot of skin products that were pushed towards the end of the appointment which I wasn't a fan of. Other than that, I felt the office did a good job of reviewing my options and everyone was pleasant and professional.

I echo many other comments here. Unbelievably rude assistant to Dr. Kim. I was charged in total…read more$160 for.... 5 minutes of Dr. Kims time, which she used to try upsell the procedure i merely wanted consultation for, NOT applicable to anything. That was just the topper however, her assistant was so rude and antagonistic it was ( almost ) laughable. Another reviewer who was a former employer shed light on this. Apparently the "powers that be " at this clinic are absolutely vicious. This explains the assistant untethered agressive rudeness. Would not let this place near me if the work was free.

Had a long standing appointment for today at 10:40 AM. I received a text this morning at 7:34 AM…read morereminding me of the appointment. Left the house for the appointment at around 9 AM. Received a voice mail at 9:13 telling me that they had canceled the appointment. I didn't find out that the appointment was cancelled until I was in the office and was told by the staff that my appointment was canceled because the referral from the VA has expired. I specifically remember at my initial appointment when Todd Williams mentioned that he wanted me back in 6 months to recheck the area on my back that he did a biopsy on, that I would probably need a new referral. He told me then that it wasn't necessary, that they would take care of that. What a colossal screw up and a waste of 2 hours of my time, not to mention the fuel expended on the 50 mile round trip.

Waiting months for appointment and then cancel only to be told more months for appointment. Nice…read morestaff but they need to hire more people. Boomers need skin care.

Ashley is amazing at her craft. I have had lip filler a few times and she made me feel calm and…read morecomfortable. I even felt a little woozy and she was so sweet and patient. Ashley is the best and I love my lips!

Love this place!! Always spotless, everyone's so kind, and it has such a great vibe! You can tell…read morethey care about their clients.