I went in and bought a rear wiper for my 2017 Jeep Cherokee. And a young lady named Catherine…read moreoffered to put it on for me but I thought I could do it even though she did say it's hotter than the front ones. So I went back inside after I know I couldn't do it and she was very professional explained how she put it on when she was putting it on and very nice employee. Thank you

Sales sold me the wrong tools and then when I opened them and realized they wouldn't fit, wouldn't…read morereturn them even though the front desk said I could. Elizabeth, the store manager, wouldn't honor what her own employees said.

SHOUTOUT the assistant manager Michael!!! He went above and beyond to help us out with our car. We…read moredrove from out of town and were stressed about the situation, and if it wasn't for him our trip would be ruined! Seriously @ corporate give this man a raise VERY deserved!!!

I had a repair on my 1999 Ford Expedition. My mechanic said he could get the part from O' Reilly's…read more I called on 9/2/20 and spoke with a manager and he took my credit card by phone, but never sent my receipt in the email. I called back on 9/3/20 after the mechanic told me that the store did not have the part. I spoke with a manager and he stated that the part did arrive and I asked why did not give the mechanic the part and he stated that he did not know why except for the fact that my order was placed under a business and it was not discovered until later. I asked this manager why he had not corrected this error and apologized and made things right. The manager told me that this "was not a dog and pony show" and I could demand anything from him. He repeated this same phrase about three more times during our conversion despite the fact that I was polite and respectful to him. I called the district office on this same day and never heard anything back from him. I called on 9/4 and I was made aware of the fact that both the district manager and the regional manager went on vacation without any follow up with me. This is the most outrageous way to treat a paying customer. I can only say that I will never do business with this company again. I will also discourage others from buying from O'Reilly's.

Tried to return my used DIY auto oil. They refused to take it. I let them know that according to…read moreEPA requirements they had to take it. Quote "Retailers must accept DIY-used oil, post educational signs, and use permitted transporters." The manager was very nasty an literately threw the oil into the back of my truck breaking the containers What a mess!!! I would never have guessed that he would have been such a jerk about it. I will never return and hope that anyone reading this would have pause about doing business here as well.

I had great customer service from James. He went above and beyond for me. I couldn't get my key fob…read moreopen to replace battery, changed out my windshield wipers and placed my hanging bulb in properly. He was awesome.

Great store that gets you the right part the first time!!! They have a wide variety for HD parts…read moreas well

Very disappointing experience with Pep Boys. I brought my car in for a front windshield wiper…read morereplacement and the job was already paid in advance through Hertz. I was told I would get a call on Monday, but no one ever contacted me. I waited over two and a half hours total with no real updates or communication, and I had to follow up myself on Wednesday. Because of this delay, I was unable to drive my rental car for Lyft during heavy thunderstorms, which caused me to lose work and income for several days. The lack of urgency and communication was unacceptable. I would not recommend this location based on my experience.

Joel & cj took care of us, we had somewhere to be. & they got 4 of our tires fixed in an hour!!!…read morejoel was so friendly, caring & super funny. cj was in the back making it happen. super happy

I have been to this store (3) times within the last 24 hours. I have encountered this wonderful…read moreyoung lady twice now. Her name is Chavida. I just want to say that her energy is so awesome. She's extremely enthusiastic and so helpful. On top of that, she is hardworking. The line was extremely long and she and her coworker got it down within minute, but she did it with a smile. We need more people like her in establishments these days. She has made my day twice now, yesterday and today

This is by far the friendliest AutoZone I have ever been to. They diagnosed an issue I was having…read morewith my car, printed out the part details, gave me sound advice on next steps, & did not pressure me to buy anything I wouldn't need in-store. They know their stuff, & I can tell the staff like working together.

Easy in and out. Amazed at gas prices now. Using rubber gloves to pump gas, as you never know…read more This is a normal stop when I'm in town here.

Best gas station in this area! Their rewards program is top notch. Very easy to accumulate points…read moreand many opportunities to earn bonus points. Most of the employees at this store are wonderful, especially Krissi (I think that's how she spells it) and the older gentleman that used to work at the small Speedway on S. Saunders. They are very good at their jobs and always make us feel welcome. As I have said on many other reviews....keep up the great job! You are appreciated :)