We went for a passport renewal for minor. This office was efficient & the employees were all…read morecheerful, kind & so accommodating. They were also knowledgeable about return times & could accurately advise us on how to expedite. We love this office!!!!

I had a great experience at the Denton County Frisco Government Center. The facility was clean,…read moreorganized, and looked very nice. Upon arrival, you simply pick up a ticket and wait for your number to be called, which made the process easy and straightforward. The only downside was the wait time. It took about 30 minutes before I was able to speak with someone regarding my request. However, once I was helped, the clerk was extremely kind, helpful, and professional. The customer service was excellent, and I really appreciated how pleasant the experience was overall. Overall, I had a positive experience and would definitely recommend the Frisco Government Center. The process was simple, the facility was clean, and the staff provided great customer service.

They moved!!! To 5533 FM 423 FRISCO. (fm 423 and Lebanon,…read morebehind McDonald's) Hope this helps y'all and save some time too!!

They're kind people. But there's a line, not the typical "take a number take a seat." And they…read moredon't do driver's license anything, just registration. But they don't tell you that until you stand in line for half an hour.

Went there to post a package of mine. Service was good and efficient and the staff seemed friendly.read more

I was so nervous when I saw the overall 2 star review for this location. Whelp, at least they're…read moreconsistent and refuse to do their jobs. I go request a mail box key for the mail unit. I just moved in the neighborhood. They call me a few days later to say pick up the key. The key didn't work so I took it back to them. Now it's only one person that does keys and she didn't do that one, so that one magically appeared out of nowhere and opened box 8 instead of my box. I could see someone else's mail. Truly a joke, when I guess she returned from vacation, it made sense to make this not a priority and do 2 weeks of catching up and if I wouldn't have called today, no telling when I would get the key. They say Friday but I won't hold my breath. Now I have to go drive and be inconvenienced and pick up my mail, because of the incompetence going on.. then they want to try and justify their mistake by telling me what they see in a log. Look lady, I only picked up a key you guys called and told me was ready, brought it back when it opened my neighbors box instead of mine in front of a USPS supervisor. He could have fixed the issue but wanted you guys held responsible for your own mistake. Now you're on the phone telling me the one person who does the keys don't have it logged and never been to this address. Which is neither here nor there to a customer. I don't know what you guys processes are like. It's definitely one thing, flawed!!! And it's more than one person making keys if she doesn't have a recollection of it. Maybe that should be the hot item on your list, smh!!

Their new building is awesome. I was very excited that they got an upgrade. The women work so hard…read moreand diligently to make sure they provide you with great service. They are always nice, polite, very explanatory and helpful. The kiddos love interacting with them.. so our over all experience in the new building was great!!! I'll post pics next time I go.

We came in here to change our plates and update our info. We did not have an appointment, we walked…read morein and literally in less than 10 minutes we were out. No lines, no fuss no muss.

This is the location that I always go to for my vehicle registration. I never have any issues…read more Right when you walk in, just go to the kiosk and pull a ticket. I wait until my number is called. Walk up to the window with all my documents. Pay and leave with my registration sticker. The earlier I get there the better. It can get crowded even in the mornings. It usually goes by fast.

Awsone place to walk around on a nice day. Shops, restaurants and parks, it's got it allread more

Can you believe it's 2012 and the City of Frisco does not accept Visa cards, Pay Pal, or direct…read morepayments from checking accounts for utility payments? According to their website: "Due to changes in the City's banking contracts, the City of Frisco will no longer accept Visa credit or debit cards. MasterCard, Discover and American Express credit card transactions will be charged a 2% convenience fee." As we move to a "cashless" society, Frisco is moving back to 1979. Next, they will be accepting Dinners Club or Carte Blanche cards. This does not make sense.

So the city of Frisco is just a crazy mini-metropolis of growth and opportunity…read more You already know that... right? Wait... you don't? Seriously, the $5Billion Mile is a real thing. ONE 1-mile stretch of road in Frisco will create something like 47,000 jobs. Add in the mile south of that exact same road and it jumps to something like 65,000 jobs CREATED! That's just ONE road in the whole city!!! How does that happen? A great team of city managers and a kick a-- Chamber of Commerce. That's how. What is happening here is a once in a lifetime thing, and we have our Chamber to thank in large part to the opportunities and leadership. They are progressive, motivated, unique, and driven to succeed. Every business owner should be participating in the Chamber. The rewards are countless. I am personally biased and think the Thursday morning Get On Track networking is one of the best perks, but there are so many other meetings, trainings, events, resources, and people that add value to the local business community I cannot truly explain them all. Thank you Chamber for all the amazing things you are doing!

Joined the Frisco Chamber this year and am very impressed, everyone is extremely helpful and…read moreeveryone there is amazing. Try out the SCORE services and join WEB, both are just as terrific. Plus, they just launched their new website and it's super easy to use. Thanks again you guys!

Man talk about a bunch of folks who are dead behind the eyes…read more.. After my bank overpaid my monthly bill, I tried to get a refund. 3 calls later I finally got a lady in billing who said "sure come on in and prove to us we have your money and that it cleared the bank". This being after three billing statements mind you where it is obvious they have my money. I tell the lady that I am on my way and that I can prove that they have my cash by logging into a computer and accessing my online account showing that the dough has cleared (3 months ago!) So I go in and walk over to the desk where Tweedledum and Tweedledumber are sitting and tell them that I am there for a refund. After listening to them tell me again that I have to prove that they have my money (after 3 months) I tell them that I spoke with a lady and that that was what I was there to do. Now get this, one of the ladies tells me that she needs proof from my bank, I tell her that logging in to my account is proof and she says "no, we need something from the bank" I tell her we can print out the statement, well she doesn't get it and this goes on for another 10 minutes. The two behind the desk now need to call another lady, who also doesn't get it. "All I do is print the refund checks they tell me to print" she says and walks away. At this point Tweedledum says "anyway we don't have a computer you can use to log into your account so let me have a supervisor call you later 'cause she is at lunch now"... OMG, they need to start to administer IQ tests to some of these public employees.

Going to the post office during a lunch break usually means expecting a line out the door, but…read morethank heavens, there were only a few people ahead of me! I had a quick question about postage because I absolutely hate it when I mail something with the incorrect amount and it gets sent back to me. The clerk was able to help me out within just a couple of minutes. The entire visit was quick, easy, and stress-free. Plus, because it went so fast, I actually had some time left over to just relax before going back on the clock! Highly recommend this location.

Too bad it isn't possible to give 0 stars. This post office has several issues…read more 1. They never have the priority or express mail packaging available. Don't waste your time coming here for that stuff. Just go to the one on Stonebrook 2. The kiosk machine seems to rarely be in service and when it does work it will charge your credit card but not spit out the postage. Don't bother calling the postal service about a refund or anything else regarding the kiosk. Only the store personnel can assist you. Which leads to the 3rd item. 3. The store hours don't seem very reasonable. They aren't open the times I can get there this the reason to use the kiosk. The postal service owes me a refund of $14 for postage that never printed but since I can't get there during their hours I am out of luck. Even though the Stonebrook location is a long ways away, I have to go there for anything postal related. Maybe someday the government will hire someone that will change the attitude of the postal service by introducing an aspect of customer service!!!