The low prices were the only positive. I was overwhelmed by a bucket of 100 gel colors and received…read moreno clear help finding the shade I wanted based off photo. The tech struggled to match a simple beige, first suggesting white, then purple? I eventually searched myself, after receiving no clear direction to the gel colors on the wall. One tech commented I took a long time - wasn't even 5 minutes. Most importantly - the salon was visibly dirty. Nail dust everywhere, tools looked used and unsanitized, and the sink hadn't been cleaned in a while. One tech even picked something off a cuticle cutter before using it on me. The service felt rushed, with no massage, scrub, nothing. I left feeling uneasy and immediately cleaned my hands and nails at home to avoid infection or fungus. First and last visit. Hygiene matters, do better!

Nails were horrible peeled in one day and they do not do any fancy nail. Don't use these people…read moreover charge and can't do nail art

I recently visited Monroe Nails for a gel manicure and pedicure, and I had a great experience from…read morestart to finish. We called ahead, and they recommended making an appointment to be seen quickly. Everything went exactly as they said, and there was essentially no wait time when we arrived. The salon itself was very clean, peaceful, and relaxing. The chairs were especially comfortable, and the overall atmosphere made it easy to unwind. One small thing I would change is the TV placement. I think mounting the TVs behind the estheticians' chairs would make them easier for customers to watch during services. The staff was incredibly kind, accommodating, and attentive to detail throughout the entire appointment. Since I do not usually get my nails done often, I appreciated how helpful they were with color selection and decision-making. They made the whole experience feel comfortable and welcoming. It has now been over a week since my appointment, and my nails still look great, which says a lot about the quality of their work. The pricing was also very reasonable for the level of service received. Monroe Nails is definitely a spot I would return to, and I would highly recommend it to anyone looking for a relaxing experience with friendly staff and quality nail services.

My regular manicurist couldn't get me in before a vacation. I checked Yelp and tried Monroe…read more Excellent service and very reasonable. I will return.

Ok I have NOT been to this location or at this business in like six years. They use to be over in…read morethe wedge on South. This place from what I can ascertain its appointment only. You do everything online including cancellation and etc. Don't both dm'ing them on social media to cancel it's ONLINE ONLY. You go online pick a date and see what dates are available and of course what services you want. You will put in your credit/debit card and they will take a deposit and the rest is paid after the service. When they check you out the remainder will be paid. They don't do cash payments. You are welcome to tip in cash but make sure you have exact change. I came here as the person I normally see I double booked myself and she had no appointments available anytime this month (June 2024) so I decided to try this place again. If you want a place to roll into I can recommend a place but most spots now want an appointment. They are on the first floor as I think other businesses are here as well. The inside is light and bright, light woods and comfortable seating. I was greeted and asked to wash my hands.. ok I did not get that as I was here for a pedicure.. so... Also I was offered a drink, water, coffee, wine a nice touch. Now the set up for the pedicure was nice but I wished I could have moved back the chair, I had a pillow behind me but I got rid of it but I was comfortable but it was just wonky. I'm tall and usually they will adjust how you sit. This is minor but if you're tall ask if the chair can be adjusted. My nail tech Maddy Elizabeth was lovely, friendly and efficient. I picked out a color they have a bunch and if you want a gel type it's an additional cost. I got a more souped up pedicure with warm stones and a mask. The execution of the pedicure was great but the additional stuff did not seem too luxurious. The clay mask she almost forgot about than she put on warm towels and use also used warm stones. This was a nice touch but maybe I expected a bit more for $75.00. Oh well that's just me... When you are done you go into the back room and you dry your feet/hands for a bit. My feet I had a fan to dry my feet, not a big deal but it was odd... I think most are use to a light source or someone uses a quick dry. I think since they are all about 7 to 11 free nail items. While I was waiting I was offered a glass of rose if I wanted. The check out was easy and they did ask if I wanted another appointment. I said no but thank you. I'll keep them in mind when I can't get in with my regular person. From what I understand they are opening another location in Monroe in Brighton. This location from what I was told will get a refresh. All in all it was a lovely experience and a great pedicure. They share a parking lot and they ha e specific spaces for the business a plus. 4.5 out of 5

Not only bad, but as bad as it gets. These photos are not weeks (or even days) after the…read moreappointment, they're from less than an hour later. Cracks, peeling, bubbles, chips, blood. When I asked for a refund (on the same day as service) my requests were ignored until several days later, and then denied. "We need to pay our employees a living wage." By screwing your customers? Not to mention the damage done to my cuticles, which were left peeling and bleeding. Apparently, this was somehow my fault, per the response I received from the salon. I don't know if every manicurist there is terrible or not (this was my first and last visit), but to call what I received a 'professional manicure' is an insult to actual professional manicurists. Don't take my word for it, the photos speak for themselves.

Relaxing Scott did my massager and I always ask for him when…read moreI come here to get a massage! He knows exactly what to work on and how much pressure to use. Very professional and listens to your needs. Sanctuary is a nice place to relax afterwards. Facility seems fairly clean. There are lockers to store your valuables. Will return here again and again.

Kind staff. Visited to purchase a gift card. Recipient was excited to visit for a treatment.read more

My experience here was great! I had a mini lavender spa pedicure, gel manicure, and a back massage…read more All three services were done well and professionally. I knew what color I wanted so I didn't feel rushed - I actually asked him to swap my toe color after I picked my gel nail color and he was pleased to do so. If you are in a rush, you may not want to do all three together - they take their time, but I found it worth it. I had an appointment and was able to sit when I arrived. Parking out back is by permit so I parked on the street but expected that in this neighborhood so I didn't mind. I will be returning.

The overall salon was clean, and when I walked in, I was greeted and set up quickly, but I was…read moredisappointed with my experience. I requested a solid baby pink dip powder, but the finish looked grainy under the top coat. At first, I wondered if it was meant to be sparkly. Since this was my first dip powder manicure, I asked if this was normal and was told it was. Afterward, I checked with friends and online; it turns out it's not. I've attached photos for reference. I considered returning to get it fixed, but found the staff dismissive and unfriendly. Maybe it was just an off day because they were busy, but I wanted to share my experience honestly with others.

Very pleased with my recent and first time visit to Ritual Salon. I have been looking for a good…read morestylist for a while, and I haven't found someone who really gets what I am after. So, I just randomly chose Kenzie because she had a time that fit well with my schedule. And I'm really glad I did. I went in and explained what I wanted, I showed her pictures from back when I really enjoyed how my hair was cut. She then proceeded to wash and cut my hair. She then deliberately dried my hair so that she could continue to cut it while dry - which honestly I think it the best for my hair. Kenzie worked her magic while asking for input from me. I was able to tell her what I wanted and where I thought it needed some changes, and she was very open and responsive to that input. I really appreciated that. In the end, my hair is exactly the way I wanted it, and I am VERY VERY happy. I will definitely be coming back to Kenzie at Ritual Salon!

Ritual Salon is my choice for a haircut in Rochester. Staff is friendly and the atmosphere is…read morewelcoming and stylish. Overall I've had great experiences here every time.

Lovely facility. Friendly people. Quality work. My daughter and I both got my daughter, and I both…read moregot manicures and pedicures.

My kinda place! Cash only! Yes I still do acrylic yes I still do gel. They are quick efficient and…read morelisten to what you want I like short sharp nails and she "nailed" it. Plenty of parking clean bathroom and facility. Massage chairs work great. Will be back while I'm in town

Gordon is so good! From the first time I met with him, he took great care of me and my hair. He…read moretested it to make sure it was healthy to do anything before he made his suggestions. He worked with me to come up with a great style and color. Even when I went PINK he did an amazing job! I LOVED! He's very easy to talk to and makes sitting in the chair a nice place to be so it's like visiting at a friends house, but now you get your hair done too! I'm spoiled and won't go to anyone else. I trust Gordon completely with my hair. The receptionist Alexis is so great too! Always greets me with a smile and calls me by my first name. I love her! If you are looking for a great place that does great hair and is friendly, you can't go wrong coming here. This place is

I needed a blowout for a wedding and usually have a few trusted people I book with, but because of…read morethe holiday weekend and limited availability everywhere, I decided to give this salon a try after reading the reviews. The salon itself was nice and the staff seemed friendly. At first, everything seemed fine, and I clearly explained how I wanted my hair styled. I have a short bob that can be styled in a lot of different ways. When my stylist parted my hair down the middle, I got a little nervous but hoped it would turn out okay. The entire service was done with just a round brush and blow dryer. When she finished, I was honestly disappointed and told her so. The style made me feel like I looked like a little boy, and I said I could have achieved the same result myself at home. She responded by saying that's just how my hair responds, but I disagreed because I've had my hair styled many times before and know what it's capable of. (Basically I called BS) I even offered to show photos of previous blowouts I've loved. What I asked for was simple, some volume with a slightly sleek finish. I also mentioned that my hair can be parted in different ways. At one point she suggested curling it, but after later looking at the salon's website, I noticed they charge extra for flat iron or curling iron work, which may explain why it wasn't initially offered. To her credit, she did try to fix it, and it looked better, but overall I still wasn't very happy with the experience. I paid, tipped, and moved on, but for $45, I personally didn't feel it was worth it. Unfortunately, I wouldn't return.