Dr. Kimbrough is very nice. A family member sees her and I was referred. I do know several…read morepatients who no longer come here because of the excessive wait time. I've only experienced a very late appointment twice. Parking is plentiful and it's located in a center with other doctors. Front desk staff is very transactional. Not overly friendly whether you're the first or last appointment. Dr. Kimbrough is cordial and thorough, but not as thorough as dermatologists I've seen in other states. I can only hope she's doing a good job. As far as surgeries (mole removals, etc.), suture scars are very noticeable. Family member has an enormous scar because they are not plastic surgeons. I would be caution letting this team remove anything.

I have been a patient of this office for a while now but today was the last straw out of their…read morecountless mistakes that drove me to write this review. I have had issues with lab sheets being filled out wrong. Prescriptions being called in wrong and being sent to the wrong place. My most recent issue was with attempting to move an appointment due to some lab results being needed and the office giving me a blank form. I was hung up, called back and left a message that was not returned.. I show up to find out that they canceled my appointment even though there were no other openings. The office staff said unfortunately they already filled the spot but then I find out after waiting 45 minutes to get my prescription they they lied and the doctor was not even at the office yet. This used to be a good practice but the staff is so incapable of the simplest of tasks that I will be finding a new doctor and urge you to look elsewhere as well!!

Went here for lip filler and Botox specials almost 2 years ago. I never left a review at the time,…read morebut now that I'm going to get filler and have to have everything dissolved and redone since it was so poorly placed and overfilled- Im more than a little annoyed and deciding to do so. The injector I went to ended up totally botching and unevenly placing my lip filler here. I reminded her multiple times at the consult that I didn't want the keyhole look because I saw she did that with some clients- she still gave me a keyhole (lol). Also, the top lip was bigger than the bottom and wayyy too much filler was placed on one side, so it was bigger than the other side and lumpy. She said this is how her clients "naturally swell" because of the technique she uses, and to give it a few weeks. After a few weeks, you can see in the picture that the upper left side on my lip was obviously still bigger than the right side. I went back to have it fixed and she ended up having to put more filler in the other side of my lip to even it out (yes I paid for another syringe to do this). When I mentioned how the top lip was still bigger than the bottom lip, she said that we would wait to put more in the bottom lip because she thought the top lip would even out to be proportionate as the swelling subsided (I still had half a syringe left). After a couple more weeks, I called to confirm that I wanted to come in and use the last half of my syringe that I had remaining to fill out the bottom lip to make it even since it was in fact NOT proportionate. The front desk told me that I had no remaining filler left. I reached out to the injector directly about this since she said I could come back, and she ignored me (lol). I don't mind that she messed up, we're all human and that's going to happen. I just didn't care for how instead of owning up to it, she kept gaslighting me saying it wasn't messed up and that it "looked good" and then acted like I was an inconvenience for coming in to get it fixed. Never once did I act rude or upset, and I tipped every time I went for injections and to get it fixed. (This is the first medspa that has also ever asked me to tip for Injectables). Overall, vibes were not good here and I would avoid if you're expecting professional & reliable treatment

Had the best experience ever getting my brows laminated by Lana!! She was so AMAZING I still cannot…read morebelieve how she transformed my eyebrows and brought them to life. Every part of my experience from beginning to end was exceptional and I will definitely be back. THANK YOU LANA!!

Rani's eyebrow/threading service is affordable and efficient. I have been going to her for 2 years…read moreand the quality is great. However, she has moved from PurEnvie to Eco Nails (same plaza). So you'd have to call Eco Nails located at 50 W Square Lake Rd, Troy, MI 48098, to make an appointment with her.

First time getting my eyebrows threaded, I have been getting them waxed my whole life, and let me…read moretell you I was shocked. It was painless compared to waxing. Rani did an amazing job and my eyebrows have never looked better. Overall, the whole salon was clean and sanitized, and they checked your temperature as soon as you walked in the door. The other staff was great and welcoming. Will be coming back!

I have been a member for several years now and I love Hand & Stone! The staff is very courteous,…read moreprofessional, and the place is always clean. Jessica and Theresa are the best and despite challenging schedules... worth the wait! The staff calls me to schedule a month ahead as soon as their schedule opens up! Best massages of my life!!!

this company is the absolute worst do not waste your money. i canceled my membership in june 2025…read morewith the livonia spa which closed down and they continued to withdraw money from my account for the next 4 months i have been waiting for them to return my money and it is now january 2026. i call every day and speak with the manager brianna who is clueless on how to resolve this because she is a new hire. she passed me on to her boss who asked if i want to use the credits for massages. i want no parts of this ridiculous business all i want is my money. i'm getting ready to blast them on every site that i can leave a review!!!

There is a public health crisis in the world called narcissistic abuse and the effects on…read morechildren's brains is full paralysis later in life. As a trauma survivor I can tell you this business does NOT support trauma survivors when self care is exactly what survivors need and with 25 years of experience by this Doctor you would think there would be multiple articles on how he tries to save lives through his expertise, he doesn't. The spa was great 20 years ago but it is a disaster today. There are multiple reviews about Raquel but when you make and appt with her and wait 3 months she doesn't show up. Then the receptionist thinks it's okay, it's not. I asked about a surgery and the receptionist said it would be no problem for Dr Schenden. That same week I call for an appt and a lady said he doesn't do this procedure any more? Did he forget? NO he is now just money hungry, SAD, just SAD. Then she recommends another clinic without a name of a doctor, very unprofessional. Folks, don't buy the old reputation, this is now a bunch of money hungry narcissist who do NOT care about humans!!

The receptionist is dumb as hell. She really did waste my time. I told her I was going to be late…read moreand she said it was fine so I went ahead and drove all the way down to this spa just for them to tell me that they cannot take me cus I'm late. If she were to tell me they weren't going to take me then I would of rescheduled. Hire a new receptionist! She is unprofessional

Have to provide a new review since they've moved to a new location! The new location is stunning!…read moreSo spacious and welcoming. Got my brows waxed and tinted by Chii (wish I got a new picture), but she did a great job of making them look full and even. I've yet to see a bad pair of eyebrows walk out of this place even after so many years!

While I have been coming here on and off for years. I received extremely bad service today and will…read morenot be back. Upon arriving 7 minutes late as I thought my appointment was at 10 vs 9:55, and I got a bit lost, I was told that the person that they could not do both my eyebrow wax and nose wax as there was not enough time. I was told that my appointment would last 30-35 minutes. I became upset with her as I stated I really needed my nose waxed vs by eye brows at which she stated she doesn't need to service me at all today. While I understand that there are others coming after me, I did not appreciate the disrespect or unprofessional behavior. I will not be back.

Still towards the pricy end. Although I have now regularly started coming here for a Brazilian wax…read more As much as I dread to get it done, this is one place and I'm so glad I got it done here that gives me the least amount of pain with astonishing results. She barely uses 4 strips and we are done!! In and out under 15 min. She was also able to sell me microdermabrasion facial which I had not gotten it done as such before, I think that was the reason my face is not breakout free. Throughout these years I had not noticed that on my face before so clearly something she did worked!! Definitely coming here back again for both these services. It is still too costly but these results are kinda worth it.

I have been going here for years. Sam is the best. The customer service and quality of work is…read moreconsistently outstanding and she is a very pleasant and personable individual. I hated threading before I came here, but Sam is experienced with making the pain very tolerable. Their prices are lower than many other places but still provide quality services. They do take walk-ins and Sam is accommodating when I do an impromptu drop in for threading. But they are very small operation which I enjoy supporting so it is best to make an appointment if you're having longer specific services.

I was at the spa for a massage. I had one of the best massages. She addressed my minor injuries &…read moreworked around them. The massage was thorough, relaxing & professional. Highly recommended. The spa itself is lovely and spotless. The staff takes care of its guests. And a bonus is the beverages & light refreshments are perfect

Always enjoy spending time at Beach House! Very easy to a here online or by calling. Very clean,…read morerelaxing, and accommodating spa. Absolutely love the facials. Enjoy the waiting area to enjoy a hot tea or mimosa before my service. Easy to park too.

Just literally stood at register no workers at register. Waited and waited. No one came so just…read more left to go to the cvs across the street. Time was 7 pm.

Clean and bright store with a good selection of merchandise that caters to the buyer of…read moreconveninece, that is, the buyer that needs something quickly and is willing to pay a higher price for that convenience. Exception is the pharmacy, of course, where many customers prefer to to pick one and stick with it. Aisles are wide and well stocked with merchandise that appeals to a broad range of individuals. Employees are courteous and competent.

Very professional clean spa. You will get 5star treatment from the front desk to the back of the…read morespa. The massage was perfect!! You will definitely get your moneys worth. I will definitely visit again.

Finally...FINALLY! I was able to book an appointment & the wait was worth it! I received a hot…read morestone massage & it was absolutely amazing! From start to finish. I felt like loyalty! Tea? Desserts? Mimosas? Champagne? An amazing masseuse? ! Just to note I'm not a fan of places like massage envy, nothing wrong with them, but just not my cup of tea. This establishment delivered 100%! I suggest booking months in advance, because they book quickly.