Last time shopping late night . Rude African American employee.. I press the photo button and I…read morehear her give the loudest "ugh". Comes over rudely asking " what can I get you " Like bisshhhh. I just said u can start by getting me my pictures . The fudge is wrong with people . lol. Never going in late night . Jeeezzus. The old man employee sitting down at the register , chillin was nice tho. What an easy job lol

On hold 8 min called back stsrted over now at 6 min of hold then the music goes to tinging. Theyre…read moreeither out of the meds we need or they dont answer there phone, from now on Ill spend my money at wedterbille or Powell. This store is aweful and should close

The people that work in the pharmacy are fantastic! Very helpful answer all my questions and had a…read morecoupon more off the price than what I had! Super kind!!! Five star all day long!!

These people are the best! Was running short on two different meds. They expedited the…read moreprescriptions and even coordinated with another provider. We also spend a significant amount to time in Naples FL. The Naples location near our home can't hold a candle to the Shawnee Hills location.

This is my 3rd review of Walgreens. In my first review they rated a 4-star review. A year later…read moreI downgraded them to a 3-star and this time, another year later, I'm again downgrading them to a 2-star rating. At this point, I've been on hold for over 45 minutes listening to a digitial voice that keeps repeating the same message every 20 seconds. "we're sorry, our staff is answering other calls - we'll be with you shortly" - EVERY 20 seconds for over45 minutes. I picked up prescriptions on the way home tonight and one script was only partially filled. I called for an explanation. THEY JUST ANSWERED (50 minutes) and the man I spoke with said someone should have explained that they didn't have enough on hand so they did a partial fill -- WITH NO EXPLANATION. SERVICE IS DECLINING.

I'm not sure why this has such a low rating... I found the store clean, well organized and well…read morestaffed. Staff was pleasant. Ask me how my day was thank me for my purchase Items weren't missing on the shelves. It didn't seem like it was a high crime rate because it didn't have a whole bunch of locked shelves where you needed assistance. I did not go to the pharmacy so maybe that has something to do with it but as far as just your regular drugstore, this Walgreens is more than sufficient.

Never answers the phone in pharmacy.never has medicine ready five trips in a day gets to be a…read moreheadache.ready to find another pharmacy.store part is ok.

Walgreens at 3015 East Livingston Ave. the photo lab, the associate there is not very friendly and…read morealso very impatient when it comes to waiting on you. You have a chance to check out there at the counter but instead she has an excuse that the registers are down come to find out they're not down she's just too lazy to check you out. So be careful when you go there. By the way the associates name is Ariel.

Worst customer service ever, automated response on the phone, takes forever to get connected with a…read morehuman being, will have you on hold for an hour while no one is answering the phones and then automatically hang up on you. Strung me along for a week for my medication and then said they all of a sudden don't have it anymore and there's nothing they can do. Every experience I've had at any Walgreens has been horrible.

It's always something with this location. They don't seem to listen or care when they get things…read morewrong. We had to go elsewhere for general pharmacy needs. Don't trust their immunization scheduling system.

I am at this Walgreens a LOT. It's always great when I'm in a pinch. The staff is very friendly…read moreand always helpful. There has never really been a line. The prices are as to be expected for Walgreens; not as cheap as Wal*Mart, sometimes more or less expensive than Target, although the dry foods are generally a lot more expensive than I'd like. The Nice brands do have some good deals, and sometimes there are some decent sales. They do have some really great deals in the cosmetics section from time to time!

I have been coming to this Walgreens for years and years, since they first opened this location. I…read morespend a lot of money here for my RXs and other miscellaneous items, one of them being nicotine replacement therapy (lozenges, gum). The last time I was there for nicotine lozenges, the cashier told me to "just get what I need" from behind the counter (which is not really behind the counter so much as on the back wall near the end of the counter). I stopped in yesterday to pick up a RX and to get more nicotine lozenges. After picking up my RX from the pharmacy, I went to the front of the store and I grabbed some lozenges and immediately placed them on the counter at the checkout. The cashier (wish I had gotten his name) was a super friendly kid and very polite. But out of nowhere some older lady that works there starts ranting to me about how I can't go behind the counter to get nicotine products. She was immediately very rude and confrontational. The nice kid at the register was trying to cash me out but this other worker lady was still ranting at him and at me. I did apologize for my misunderstanding but seeing how the last clerk I had interacted with told me to get what I needed myself, I assumed that was ok. I suggested she let the other clerks know not to tell patrons to "just get what they need". More rudeness and confrontation from the older lady (didn't get her name either), like "WHAT DO YOU THINK I'M DOING TELLING HIM..." blah blah blah. Ok, I admit I was wrong, despite having previously been told I could get my own items, but you don't have to be a colossal jerk about it. A simple "please don't do that" would have sufficed. Way to go Walgreens, yesterday you lost a long time customer that has been shopping your location loyally and exclusively for many years. Customer service has been going downhill at this store for a while now, but yesterday takes the cake. I am currently looking for a new pharmacy, as I will NEVER GO BACK HERE.

The pharmacist and workers are always very nice and helpful and take time to really talk to you and…read moreanswer all your questions... ive only ever seen a small line ever cause they r that good the one time is when a older lady needed extra understanding of her meds which they helped with very happy as a customer

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.