1. Friends & Co Salon

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Florence, MS

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Friends & Co Salon

4.0 (1 review)

Services - Friends & Co Salon

Haircut

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3 years ago

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The Glossary Salon

The Glossary Salon

3.8(16 reviews)
0.8 mi
•$$$

**UPDATED 04/13/23** Since my previous visit back in March, 2023; Anna Claire at The Glossary…read moreSalon has contacted me numerous times and our previous communication snafu regarding my consultation has been resolved. It was a miscommunication on both our parts as to when she would be getting back with me. She has since worked hard, found the perfect match for my hair and consulted with me via phone several times. The extensions were ordered and she put them in today. I am thrilled! She was very professional giving me tips on styling them, maintenance needed & products to use. She is very personable and I did like her immediately. Ladies, if you need fullness or length added to you hair - Anna Claire is the girl you want! I regret my somewhat negative review back in March and so happy with my new hair. The wait was worth it. (Like I noted in my earlier review; I don't normally do reviews but since I had given a less than exceptional review back in March, I wanted to correct that review.) ************************************************************* I called this past Tuesday to get info on extensions for my recently cut hair that is now too short for my liking. Anna Claire just had a cancellation and I could come right in. GREAT! This is not the stylist I asked for but I have called several times trying to get an appointment with her (don't want to say her name as she may not know the front desk is turning her appointments away) and they always tell me she is booked for weeks in advance and difficult to get in with. Red Flag......most anytime you call a salon and get an immediate appointment (that same afternoon) it is because that particular stylist does not have many customers. Either she is brand new or not that good at her job. Ask me how I know! Anyhow, I was desperate so I went in for a consult on the extensions. Anna Claire was very nice, I liked her immediately, and she seemed knowledgeable. She really studied my hair, took pictures of it, told me the color was going to be hard to match (natural silver) and she was going to need to study up on it some. She told me all about the extensions and the maintenance required. I was excited. I hate this short hair. I left the salon 3 days ago thinking I would hear back from her with the price quote and let's get these extensions ordered. She knew I was serious (not wasting her time) and I even left my cc number at the front desk to order the extensions once Anna Claire did her research on what to order. She said it would take 2-3 weeks for them to come in once they were ordered. Okay, let's get this ball rolling! As I was leaving the salon, I tipped her $10 and paid for a $10 bang trim and the free consultation and was excitedly waiting for her to do her research about matching my silver hair and then call me back. NOTHING. Never heard from them again. And yes, they have my phone number and they text me a link to do this review. I wish if I was not a match for extensions or if she did not feel comfortable doing them, she would have just told me. I gave 2 stars instead of one because she was very nice, personable & listened to me but thinking back on the visit, I'm thinking she must have been spooked by my hair (all the looking & picture taking) and scared she could not pull it off. Now, I am spooked by her and have wasted this time thinking I would be getting extensions soon. Note: I normally NEVER do reviews, but they text me the link to do one immediately after my visit 3 days ago.

VERY expensive. Also, it should not take over three hours to do a cut and color of short hair.read more

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Friends & Co Salon - hair - Updated October 2026

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