I was really unhappy with the on-site bridal hair and makeup services I received from bridal salon…read morewith Lauren and Delaney. This was my third event in the past two months and I had a fabulous experience with HMU in both Canada and Tacoma. So, please know that I am someone who frequently leaves a salon feeling happy and beautiful. Unfortunately, with Smoak, they left early and I was able to spend an hour correcting my HMU before my event. Two artists arrived and worked at the same time. One in the front and one in the back. To begin with, I asked for a natural look. Here were my makeup issues: -the lip liner was crooked- literally-one side was higher than the other -my eyebrows were enlarged and several shades darker than my natural color -mascara smudges and flakes under each eye -I kept telling my artist that there was a hair in my eye and she said ok and kept working. I kept trying to remove the hair but was in her way. This happened a few times and was frustrating. Here were the hair issues. I have beautiful curly hair and usually diffuse my hair curly. The artist told me not to do that, just to make sure it was dry. The inspiration picture I showed her had tight curls with horizontal twists and provided a floral hair piece. I received a hairstyle that appeared flat ironed and curled at the bottom while being frizzy at the top. The hair piece was placed high on the top instead of low like the inspiration pictures. Had I been readying for a stage play, I would have looked pretty good. However, for my wedding reception, they missed the mark entirely. They finished early by an hour and I had time to remove the enlarged eyebrows and reapply brow makeup, remove and redo the crooked lip liner/lipstick, remove the smudges under my eyes, and adding more curls with a curling iron. I'm posting the pictures of how I looked after other artists in Canada and Tacoma and then how I looked when the Smoak HMU artists left. I'm really sad about it all. I ended up feeling barely "presentable" instead of stunning and beautiful as I had from the previous HMU artists. Unfortunately, I'm not looking forward to my wedding reception pictures and am overall really unhappy

I really like Ben and the service he gave me and the patience he took with me in doing my hair. The…read morelast time I was there, however, he seemed to be quite hurried and didn't have time to spend fixing my hair. When I left I was disappointed with the way my hair looked. My hair looked like it had been wind blown and unfixed. For $60.00 plus a generous tip I really can't afford to drive as far as I do to be disappointed with my hair. I apologize Ben but I had to find someone closer to home and someone who charged me less.

Love this salon and Kelsey. Wonderful service every time. No rush at all. Considerate and caring !read more

Kaila has been doing my hair for 6 years! She is amazing & genuinely cares for her clientsread more

Drew is excellent! I had a specific vision of what I wanted and she got the job done with no…read moredamage, and my exact vision! She's also just really personable, the environment is cozy and chic, and she was very honest with every step of the process! I can not recommend her enough. Her prices are very fair for the quality you receive, she's a gem!! So happy!

Great job!! Excellent staff, very friendly and professional. Beautiful results! Staff really…read moreknows their stuff.. very accommodating

Ms Evette is so professiona. I contacted her about a service and she informed me that she was in…read morethe process of relocating and she went as far as to recommend me to another great stylist who got me in immediately which I greatly appreciated. I can't wait to eventually sit in Ms Evett's chair because I know it's going to be a wonderful experienc. Thank you for your professionalism her vibe is AMAZING

Wonderful experience at this salon - first of many future visits. The place is located conveniently…read morein the heart of Fondren (down the hall from Rooster's.) I've passed it hundreds of times but never walked inside. I'm so happy I finally did. Yvette was extremely patient and truly knowledgeable in her craft. You can tell how passionate and experienced she is with working with natural hair, which is a rare find in Jackson. I appreciate her warm spirit and the professionalism she carries with her when dealing with her clients. She's also honest with you and offers useful advice in choosing style, color, cut, and treatment that works best for each individual client. I'll certainly recommend her services for anyone looking for a stylist that masters in natural hair. Great job Yvette and thanks so much!

I really enjoyed my haircut today, but this salon's cancellation policy is very unforgiving. You…read moreare charged 100% the cost of your service if you miss your appointment. I had a work emergency and was unable to make it to my appointment, but unfortunately that did not matter. I could understand charging 50% of the booking fee, but 100% is simply outrageous. I made another appointment under the impression that the fee would go towards the haircut today, but that was not the case. I am now out $130 for a simple haircut. I was charged $65 for a no show due to an emergency, and $65 for the haircut I received today. It was a great cut, and I enjoyed my stylist, but I'll never be back on the principal of the cancellation policy. If you go here, I would recommend walk-ins only, because heaven forbid you get in a car accident, or your child gets sick. This salon has a no tolerance policy for emergencies. This was the first time I had even visited or made an appointment here, so it has left a very bad impression.

Great men's haircut! I was very thankful that they took social distancing guidelines and safety…read morevery seriously. After signing in for my haircut, I had to wait outside, which I was glad for, because the lobby does not have the capacity for safe social distancing. The haircut was quick and the stylist, Kayla Woods, was very personable and friendly, and she was able to work with me to get my hair styled exactly as I wanted. I'll definitely be returning for a haircut.

Love this place! Everyone is always super friendly and welcoming! I see Olivia Hill and have loved…read moreall of her work!

From the owner: We recommend cuts and colors for the entire family!read more

cheap products and hair color they use and 19 yr old stylists..... tells you all you need to know…read more If you're not getting the basic "highlight" or trim I wouldn't even think twice about them. I personally like stylists who have been out of hair school longer than 2 days....the vibe is 19yrs old also... with the occasional older lady getting hair brows dyed

Today I received the best haircut and style that, in my opinion, I've ever received. Sam was GREAT…read moreand very personable. A true professional. I'm not easily impressed, but today, I was impressed. Thanks Sam.

Constant upselling was a bit tiresome. They were nice though and my nails were nice when finished.read more

I usually have no problems with them doing my real nails but I guess they were rushing because it…read morewas 30 minutes to closing but ROSE drilled all the way through my nails! I will never again visit this place! They didn't even have any remorse about it, just an off handed sorry. it is painful for me to touch anything. Never Ever AGAIN!!