I was really unhappy with the on-site bridal hair and makeup services I received from bridal salon with Lauren and Delaney. This was my third event in the past two months and I had a fabulous experience with HMU in both Canada and Tacoma. So, please know that I am someone who frequently leaves a salon feeling happy and beautiful. Unfortunately, with Smoak, they left early and I was able to spend an hour correcting my HMU before my event. Two artists arrived and worked at the same time. One in the front and one in the back. To begin with, I asked for a natural look. Here were my makeup issues: -the lip liner was crooked- literally-one side was higher than the other -my eyebrows were enlarged and several shades darker than my natural color -mascara smudges and flakes under each eye -I kept telling my artist that there was a hair in my eye and she said ok and kept working. I kept trying to remove the hair but was in her way. This happened a few times and was frustrating. Here were the hair issues. I have beautiful curly hair and usually diffuse my hair curly. The artist told me not to do that, just to make sure it was dry. The inspiration picture I showed her had tight curls with horizontal twists and provided a floral hair piece. I received a hairstyle that appeared flat ironed and curled at the bottom while being frizzy at the top. The hair piece was placed high on the top instead of low like the inspiration pictures. Had I been readying for a stage play, I would have looked pretty good. However, for my wedding reception, they missed the mark entirely. They finished early by an hour and I had time to remove the enlarged eyebrows and reapply brow makeup, remove and redo the crooked lip liner/lipstick, remove the smudges under my eyes, and adding more curls with a curling iron. I'm posting the pictures of how I looked after other artists in Canada and Tacoma and then how I looked when the Smoak HMU artists left. I'm really sad about it all. I ended up feeling barely "presentable" instead of stunning and beautiful as I had from the previous HMU artists. Unfortunately, I'm not looking forward to my wedding reception pictures and am overall really unhappy read more

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I really like Ben and the service he gave me and the patience he took with me in doing my hair. The last time I was there, however, he seemed to be quite hurried and didn't have time to spend fixing my hair. When I left I was disappointed with the way my hair looked. My hair looked like it had been wind blown and unfixed. For $60.00 plus a generous tip I really can't afford to drive as far as I do to be disappointed with my hair. I apologize Ben but I had to find someone closer to home and someone who charged me less. read more

Ben is amazing! The attention to detail that the staff at Smoak Salon gives to each client is refreshing and appreciated. I will follow Ben to the ends of the earth! read more

gorgeous red color by Emelee. I am now officially a forever customer of Smoak Salon and Emelee. Absolutely love it. Thank you. read more

Smoak Salon - Smoak and Emalee for color specialist - Hair Salons Near Me - Jackson, Mississippi

Go to Leo!! He will slay ur color!! Amazing colorist--to really obtain a perfect shade of blonde is a difficult task, and not easy to find someone WHO can figure out the balance! Leo nailed it. This is the most beautiful blonde! Exactly what I wanted. Go to Leo!! read more

Smoak Salon - Leo killing it!! - Hair Salons Near Me - Jackson, Mississippi

Emalee is sooo amazing with finding the right color , i love my hair! go to emalee she's sooo sweet and knows what she's doing read more

Smoak Salon - TRANSFORMATION - Hair Salons Near Me - Jackson, Mississippi

The people at this salon were super nice. I was a bit lost because I wasn't too familiar with the area, but they helped me find it. They even stood out front until I found the salon. The salon had a nice feel to it. It was a neat place, and everything was clean. They offered me coffee or water while I waited. I just wanted something different. My hair had gotten so long. I got 5 inches cut off today. I love it. The price was way less than what I expected to pay, also which is a plus. I'd recommend this place. Ronna did my hair today, and she did a great job! She was super sweet. read more

Smoak Salon - Hair Salons Near Me - Jackson, Mississippi

I love this place I will say they're the best in town . I love Magen , she's super professional and an incredible stylist 100% recommended .

TERRIBLE service. Went in as first time customer and immediately started telling me what I needed to do instead of listening. Took me two visits to another place to get their mess fixed. read more

As a first time customer, Paul squeezed me in between two regulars. He took time before he ever started to ask me what I was looking for. I explained to him that I wasn't really sure what I wanted and that I was open to his suggestions. I explained how my hair grew and what I didn't lIke about my hair. He proceeded to work very hard to give me a haircut that he thought I would be happy with. Upon completion, I was very happy with the outcome and I thought the whole experience was very much worth it. I will go back and I would definitely recommend Smoak to anyone looking for a positive hair experience. read more

It's kind of tucked away on a side street, so don't miss it! I was on a train layover and got SO LUCKY that Smoak happened to have a cancelation. The place is clean and well lit. The people are friendly and the BEST part for me was Sarah. She completely transformed me. I am thrilled with my new cut and color!! read more

Smoak Salon - Hair Salons Near Me - Jackson, Mississippi

Had the most amazing experience here. Paul is outstanding. He did an awesome job on my brazilian blowout. Hes so sweet too. Highly recommended!! Thank you!! :) read more

Emalee cut and colored my hair today. I absolutely love it! She took her time and kept me informed on what she was doing the entire time! She educated me about my hair and how often I would need to come in for a touch up. Prices were very reasonable! I'll definitely be back to see Emalee. read more

Obsessed with Smoak Salon. This was the best haircut i've ever gotten and it was reasonably priced. Paul is amazing he is a wizard.. Definitely recommend- also you can drink coffee or tea while you wait. Super cool salon. read more

Absolutely love this place! My first visit here I was greeted with a warm smile and offered a water or coffee while waiting. My stylist, Ronna, was the sweetest person EVER to cut my hair! I absolutely will not be going anywhere other than Smoak Salon!!!! read more

Go to Amanda B! She rocks as a stylist for both my husband and I!! I get a full highlight and haircut & my husband gets his haircut with her as well. You will not be disappointed at all! read more

I normally would not post anything negative about a business online, but after the experience I had this past Saturday, I feel led to do so in an effort to ensure no one else has to go through the same. I was a first time customer, having waited a month for my appointment with Paul, the owner, whom I had been referred to by a friend. I was called Friday by the salon and advised that as he had a cancellation, they could see me an hour earlier if I wanted to; I accepted the new appointment time, and still arrived 30 minutes early on Saturday. He was not there as he had gone to get his lunch; there were two ladies under dryers in the reception area, as well as a gentleman waiting on an appointment with Paul (I overheard him advise the receptionist of this). When Paul arrived, he greeted us as he walked through, and shortly thereafter came back out to look at one of the ladies' hair under the dryer. He stopped to ask me what I was there for, and we reviewed the photos I had brought with me as a reference. I believed he understood what I wanted and he advised me it would be a short while before we could get started. The gentleman was then taken back, and then the lady under the dryer. Finally, 1.25 hours after my arrival (45 minutes after my appointment time), the departure of the gentleman and the lady now in a chair, being tended to by Paul, I was taken back to have my hair washed- 15 minutes later I was in a chair. Paul came over and started to work, and despite my trying to be friendly and speak with him during the process, he remained silent for the most part; I finally just shut up as obviously he did not want to talk. He worked very quickly, and immediately I knew there was going to be a problem (the first cutting of hair that hit the floor was well over 6 inches long, far shorter than we had discussed)... it got worse as he progressed. He stopped working on my hair several times to go check on the other lady's hair (who he seemingly had no issue speaking to and laughing with) and returned, just to quickly cut more. He acted as if he were done, until I indicated uneven portions, so he got the wash technician to come flat iron my hair- while he returned to the other lady- so he could give it a final check. When he returned, he did indeed cut even more off; I was visibly upset and doing all that I could to hold back tears, so I simply remained silent as, at that juncture, there was nothing else that could be done. He advised me he was through and sent me to the front to receive my ticket (returning to the other lady who was still there), which I paid, despite being completely offended at the rude treatment I had received as a first time customer at this purportedly high end salon, the absolute butchering he had done of my hair- now well over 6 inches shorter than it was, which was not intended or wanted- and the audacity he had to charge me for it, and left, in tears, almost 2 hours after my appointment time. it became all the more obvious that it was a complete disaster after I washed out the multitude of product that had been used in an effort to hide the horrors, and thankfully, I was blessed to find a stylist at the local Ulta on Sunday afternoon who managed to salvage what she could... unfortunately, it required her cutting even MORE of it off, but afterward I am at least able to be seen in public. Suffice to say, she is the one who first used the word "butcher" and she was horrified that a PROFESSIONAL could have done that, actually charge me for it and let me walk out of his salon like that. I am now out $120 for a mere haircut, and I've lost most all of my hair. In summary, avoid this salon at all costs where quantity apparently rules over quality. read more