It took about 30 mins for someone to Even take our drink order the waitress was nasty and the food was not even that good

I was there Sunday June 12 around 9:15 pm ordered take out one scoop pistachio ice cream with marshmallow and peanut butter topping when I got home server never gave me peanut butter also ordered medium peanut butter fudge sundae the sundae was all topping there was one spoonful of ice cream. Spent $21.00 very disappointing. Will think twice before I go back. read more

Haven't been to a Friendly's in YEARS since all are gone in my hometown upstate. Immediately we were greeted by the hostess who was incredibly kind and eager to help. Mind you, this place was filled to the brim with customers. Our waitress Kristin was super sweet and gave us a great experience. Everywhere I looked servers and workers were hustling and seemed just genuinely (for lack of a better term) friendly. Really happy to have stopped in this evening, thank you! read more

I love going here for 30 + years..... takeout food past few mths has been awful, I have let it go, but tonight the kids got 3.5 pieces of kit kat and 11 m&ms half of everything else , a half a squirt of whip cream and sides for meals and drinks were forgotten.... If they hadn't raised their prices so high I wouldn't have any expectations but this is ridiculous, and all the time. be advised to check your food before you leave read more

marlena makes the best sundaes and fribbles!!!!!!! Great service, always a favorite place for the family. read more

Very rude, incompetent staff at the ice cream counter. Plus I'm pretty sure I saw a rat in the kitchen.

I honestly like it here. Always served with a smile and in a timely manner. The only issue I have is being severed my food with the condiments sitting on top of the food. It's not sanitary. read more

Friendly's - Burgers Near Me - Sayville, New York

Just your regular Friendlys . It's good we had some huge special burger it was really good. The fries were also good I asked for them to well done. The only thing that I don't like it's the funny smell coming I believe from the rug. They should try and deep clean it at least 2xs a month. It's a high traffic area as it seams busy when we are there. read more

Absolutely terrible....especially the server! I went to the Friendly's in East Islip and was unfortunate enough to have Lea as our server. She was terrible in every way....but her sarcasm was what really just plain nasty. read more

Hands down the best Friendly's on Long Island, and the whole reason behind that is their waiter Frank. If you have been to this location before you know exactly who I'm talking about. He is by far the heart and soul of this place and he always makes you feel special. He gives you samples, if you forgot your coupon at home he takes care of you he is just that committed to making sure you enjoy your experience. I just honestly can't say enough nice things about this guy Frank! He is the reason my boyfriend and I will continue you to come here. Friendly's really lucked out with such a great and caring employee!! read more

Friendly's - Ice cream creations by Frank, always gives a little extra - Burgers Near Me - Sayville, New York

I was so impressed by the amazing customer service and even more so excited that they were able to expedite my order so quickly that now I'm not able to miss the ferry I'm a catch that S:;;t! You guys are the best have a great one XOXO to that beautiful county girl that help me out you know who you are gorgeous kisses read more

Friendly's - Burgers Near Me - Sayville, New York

Only local Friendly's I trust in Suffolk area. During a busy dinner rush, we were provided with service is a timely manner. Also our order was exactly what we ordered, typically what is not provided at other locations. Menus were also clean! read more

Friendlys Management did contact me outside of this and graciously gave me two meals and Sundays AT ANY OTHER location I chose

This restaurant should be closed and boarded up. We placed an order on line to be picked up at a little at the hour. I patiently was waiting in line when a short blonde woman cut in front of everyone and said she had the right to because she phoned an order in. When myself and two other customers questioned her and informed her there was a line, she told us to go f..k ourselves in front of children and other Friendly staff members. They she still stayed at the counter with her 20 dollar bill and the cashier got her food and checked her our. When I questioned the cashier, I got a lecture from another friendly staff member saying that I should not raise my voice. The manager was conveniently on the phone and did not get off until I finally got my cold food after waiting 20 minutes after I was scheduled to pick it up and I saw the manager bag it before the cursing blonde women even came to the pickup window. read more

these people really have issues. every SINGLE time i order, i ask for honeymustard on the side, pretty easy right? apparently not. a few times when i went inside in person to ask for it they LITERALLY freeze up and act confused as hell. it's MIND BLOWING. so i just ordered online and yet again, WRITTEN INSTRUCTIONS for them to read with their own eyes "2 honeymustards on side" none. nothing. so instead i got a bone dry chicken wrap it was absolutely disgusting so i had no dinner tonight because i can't order the SIMPLEST thing. really rediculous it's kind of pathetic. do better. read more

The food and ice cream are good and I would rate a four star. But the service, man, our waiter was Franky and he is what customer service is all about. He absolutely made our day. He was friendly, told stories (Studio 54) and I felt like I've known him forever. Thanks for living up to be name Friendly's! read more

I've downloaded the yelp app solely because I've been waiting 25 and counting minutes for 4 scoops of ice cream with 4 toppings (at the ice cream counter). Seems difficult, I understand. What I can't understand is the 5+ customers that have come in after the 2 customers behind me and have already left with their orders. The woman in front of me had to walk their employee thru the steps of how to make two of their signature sundaes which she ordered. Apparently Uber/doordash have priority ordering. Staff extremely rude. read more

My waiter was very nice....however whoever that disgusting woman in the red shirt sitting on her very wide butt with two other waif staff in blue....making a mockery out of my waiter...very loudly scolding him that the floor better be clean enough for her to "LICK IT" is appalling, unprofessional and by her authority I can only assume she was part of management. Then she continued bullying him and laughing. We had two Jim Dandys. The silverware was dirty, the floors were dirty, and I will never return. I feelt sorry for my waiter. If he was smart he would find another place to work. I wasn't the only person staring at this vulgar manager or employee. I was so shocked ....me and my husband left very upset. read more

Hands down the best Friendly's I've ever been to. I cannot believe there are no reviews of it on here. Frank is the most attentive and positive waiter I've ever had, and he ALWAYS goes out of the way to make sure you enjoy what you get. Whether he throws extra stuff in your ice cream, or let's you sample things, you always get the feeling he cares about you more than saving Friendly's a few cents. For that reason, my friends and family have been going to this place for over a decade, and it will always be my favorite Friendly's to go to. Thank you Frank! read more

In my opinion this is the best friendly's on Long Island. We had a sever named franky he was so nice and he gave us a 2 free samples of his favorite ice cream. I will definitely want to come back again with my family and will definitely recommend it to friends and family read more

Kristen is an AMAZING waitress. She is always happy and makes sure our dinner is exactly to our liking. She by far makes eating at Friendlys a great time for my girls. (SAYVILLE,NY) read more

APPLE HARVEST CHICKEN SALAD Enjoy seasoned grilled chicken, crisp apples, chopped walnuts and crumbled Bleu Cheese all on a bed of fresh mixed greens. It's one refreshing meal! Recommended with our Lite Balsamic Vinaigrette dressing for the perfect pairing. I ordered this salad and it wasn't anything like the menu said. The apples were soggy and old tasting, I had a sprinkling of blue cheese, and no nuts. With a price tag of almost $10 I could have gone to any local mom & pop deli and been satisfied. I'll stick with ice cream next time. read more

Only good food item is the honey BBQ supermelt, if you get it without ranch you're a pussy. Too many kids, not a place for the bros. However the crane machines keeps my ADHD in check. read more

Tonight I tried to make a purchase at friendlys in Sayville, where my family and I eat minimum once a week we were told to join the online club and try their take out and we would receive a 25% off coupons applied to our first purchase. I place my family's order and tried to use the coupon that was given to me by the friendlys online website and it didn't work. I called and asked to speak to the head manager after waiting 10 minuets and already being 30 minuets into this frustrating process of ordering off the website that I was specifically told to use as well as highly recommended to try and was a major fail and disappointment. Sonia the head manager running tonight crew was extremely rude, discourteous and extremely unprofessional. I was spoken to like I've never been spoken to by any other manager in any industry as well as none of my concerns were even close to being meet to the point where I canceled my entire family's order and drove all the way to the other friendlys in east islip. I have been involved in the Sayville family for over 25 years and have been a valued customer to this friendlys and have had nothing but good experiences except tonight I am beyond shocked and an in disbelief to the way I was spoken to and the way my situation was handled to the point where I drove 20 minuets to the next friendlys to get my family's food. Sonia showed nothing but unprofessionalism and zero care for a customer who eats at this establishment multiple times a month with my family. VERY DISAPPOINTED AND WILL BE NOT BE BACK. There are to many family oriented food establishments to have to deal with this type of unprofessionalism. read more

The waitress was very kind. The food was ok. They forgot the bacon on my sandwich and the mayo I was given was bad so had to get it exchanged. Everything came out in a timely manner. Overall, it was a good experience. read more

Out of the few friends that are left, this location is my favorite and Kristen really makes a fantastic sundae!

they dont have sprite this is really bad place because they don't have Sprite and sprite is made with many of the other driver is on the menu. I don't even know how a restaurant does not have sprite. Do not go here this is a bad place to get a drink but the food is decent read more

My family and I usually love friendly's but this time we were disappointed because they didn't have the usual hamburger buns that we crave. We ordered 2 hamburgers and once they came we immediately noticed the small slider buns upon them. Furthermore, our side of fries was cold, old and hard without any effort shown to even reheat them. Our casadilla appetizers also came with little if any chicken and sheesh inside. Once we brought this all to the attention of the staff it was rectified. However, there weren't any good burger buns on hand so we had no choice but to eat the burgers as is. Something like that should have been to told to us before ordering. read more

Terrible service. People who came in after us had their order taken and food delivered before we did. And the place was empty!!! Also our waitress just left us a messy pile of napkins and utensils. What the heck. The food was fine though. Once we got it. read more

Love this friendly's the most! The waitressing staff is SPECTACULAR! They are all amazing, happy, helpful, and fast! My food every time comes out great. Ice cream is good as well! read more

Love their food. Their service is always perfect. Only once had a bad waitress but I will continue to go because I love the place. Frank is a great waiter specifically. They are quick, attentive and friendly ! Recommend for all ages. read more

FRANK IS THE MAN!!!! I only come to this Friendly's because of his friendliness and great service. Other than that, great ice cream. Reese's peanut butter cup sundae is my favorite. read more