The reason I'm giving 1 star is not because of the service. Our waitress was nice, but the problem was the food. I ordered mac n cheese bites and waffle fries. The waffle fries were mediocre at best. It was like each time I was picking one up and putting it in my mouth I was taking a gamble. 50/50 whether or not it would be good or completely undercooked. The mac n cheese bites were horrid. It looked okay from the outside, but I wanted to spit it out immediately. I'm actually feeling nauseous writing this review. It tasted and smelled atrocious. Gordon Ramsay would lose it if this was presented to him. The sprite I ordered was fine. read more

Worst service ever. Go to Carvel. 45 minutes for a Sundae and Fribble. Never coming back. Go to Carvel or Coles. read more

Ok first off. It took forever to be seated. Snd once we did get seated it took over an hour to get our food. But I'm still giving the place 4 stars for one reason. Our server. Jennifer was incredibly patient, polite and more importantly understanding. Her customer service and handling of a bad situation earned her a nice tip from me and this review even tho the experience was bad. I wish more restaurant's had servers like her. If you come here and are served by a polite young girl named Jennifer know you're in good hands. read more

ordered on the app which I love , picked it up in 15 mins and got there a nice lady saw me right away and helped me get my order, it was a great and fast experience. read more

How can I give less than a star! Went in to pick up an already made cake. It took 35 minutes for them to write happy birthday shannon. And apparently no one knows how to spell shannon or write it. Jackson Pollock must be working in the back. And then after 35 minutes of trying to write on the cake, they asked if it was paid for, which it was within the first 60 seconds of being there, all three employees walk away from it instead of handing it to me. Then a fourth employee asks if it was paid for, answer yes, and I have to ask for it so I can get the hell out of there and get told not to curse. Lucky I didn't use any other choice words. read more

Friendly's - Jackson pollock edition - Ice Cream & Frozen Yogurt Near Me - East Islip, New York

Wish I could give a negative review. Decided to give another chance and have been waiting for my food for over an hour. Never ordering here again. read more

Friendly's - Order - Ice Cream & Frozen Yogurt Near Me - East Islip, New York

First off I want to say my family loves the ice cream sundaes here. We also enjoy eating in every now and then. The reason for the review is lately the ice cream take out is like soup..!! It appears the freezers are set to a higher temperature to either save money on utilities, make it easier to scoop or they are just malfunctioning. It doesn't seem to matter what flavor you select as they all are to mushy. Please see what is going on with your equipment so we can get back to the awesome ice cream sundaes we are used to. read more

Long gone is the Friendly's of my youth. The menu changed quite a bit and the quality of the food and service diminished as well. Only reason to come here is the ice cream. The same sundaes are around and they're just as great as I remember. If you're coming for lunch or dinner, bring earplugs. This is veeeeeeeery kid friendly so there's a lot of screaming and crying. read more

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Service is bad , I was standing there forever waiting to be greeted and food was cold .

Went for lunch here today with my Dad and Stepmother. Had a nice time. Food was delicious and our Waitress Laura was excellent.

If you want a great Red Velvet Milkshake, then you have found the right place to go. Yes this is Friendly's the restaurant chain that everyone grew up with since childhood but when I ordered my Red Velvet Milkshake, I did not realize that it would be the best thing since sliced bread. LOL! Well, I loved our server cause she suggested what to order and one of them was the Red Velvet Milkshake. I was satisfied with my meal and left with a smile from getting a great milkshake. read more

We had excellent service. Our server was Taylor, and he was very quick and efficient yet friendly and attentive. He has a great attitude, making small talk with guests. It literally took us forever to order because we were chitchatting, and he was very patient with us, coming back frequently in case we were ready. He was friendly and playful with my four-year-old grandson.All-around a good experience. read more

I really enjoy taking the kids here. Erin was are waitress today. Food was good and it was very affordable.

Came here for a family dinner and ice cream. We had a lot of fun. The waitress was patient with the kids. The food came out in a timely manner and was good. We will go back. read more

friendlys is one of the best places in the world. I went in here as a child and I go now and it still brings me the same joy. me and my boyfriend went in today for the free quarter pounder with cheese when you buy any soft drink. the quarter pounder was amazing, but they put mayo on it and my boyfriend doesn't like mayo. they upped the price of the drinks to $3 but it came with a free burger so it was worth it. the ice cream here is also amazing but we did not get any today. friendlys is the spot, we will be back soon. read more

Friendly's - quarter pounder with cheese - Ice Cream & Frozen Yogurt Near Me - East Islip, New York

Service is a little slow. Food is hot and prepared quickly. Ice cream is definitely the highlight here. Prices could be better. They are trying to create combos which is good. read more

Friendly's - Yummy stuff! - Ice Cream & Frozen Yogurt Near Me - East Islip, New York

Was craving a good peanut butter cup sundae which I haven't had in a while! Went there and walked in to the ice cream take out side and we we're the only ones in at the time. My wife and I said hello to the young woman working the register she just starred blankly at us and walked away leaving us standing there like idiots not even a hello! Finally another woman comes to the register (slightly more welcoming..) and says what can I get for you. We place our order of only three sundaes. We wait 20-25 minutes and tolerated a bunch of young kids moving slow cracking jokes with each other the whole time while trying to make the ice cream orders. Finally I was tired of waiting 25 minutes for three sundaes while it was slow so I went to the counter. A kid goes what did you get then he turns around and starts digging through bags in the to go order freezers and goes ohhh I think this is yours here you go. What a mess! To top it all off the sundaes literally had maybe a tablespoon if that of each topping and the whipped cream was flat and melted because they made our sundaes and apparently left them sitting meanwhile we were standing there waiting the entire time.. did not see one manager to be found or at least one employee that looked like they had any care about the business or their job nonetheless. Very very disappointed! read more

If I could put no stars, I would. I have been a vegetarian for two years and tonight my friends and I decided to take a trip down memory lane to Friendly. I ordered the veggie burger and when it was served it came with bacon. I thought this was suspicious however upon further inspection took notice of the rubbery porous texture that looked like a soy burger commonly bought at Costco or BJS. I picked the bacon off and ate me meal. When I later looked at the receipt I was shocked to find out it was a turkey burger. I have never experienced this poor level of service or sheer level of indifference to my being a vegetarian. I will NEVER go back to this chain restaurant and this service reflects the restaurant any poor quality. There are much better diner like eateries and this one deserves to shut down like the rest of them. read more

Our server was great and friendly. Food was good and Quick. My only complaint is if you want to work at a kids friendly restaurant you should probably be a pleasant person. Chelsea was a miserable person the entire time we were there with a 16-month-old and she was clearly not happy to be at work n had an annoyed face the whole time. read more

This place is a joke. Slower then ever. It took over 45 to get my ice cream.. TO GO. The staff never has a smile on and there very rude. They messed up my order twice and doesn't even make an attempt to fix it. read more

No wonder most locations closed, terrible experience. After walking in no one acknowledged us for at least 5 minutes despite the manager sitting by the door on the phone oblivious to his surroundings and the fact they were not busy at all. We were finally seated in the back section which was filthy despite the fact they have recently improved the look of the restaurant, garbage under every table and French fries smashed into the carpeting. The kids weren't offered crayons or kids menus and after asking for them they never arrived. Waitress was friendly and quick but the sundaes were lacking the toppings they normally are made with. Overall a horrible experience and will not go back. Friendly's was the goto place as a kid 30 years ago but that has obviously changed. Is it too much to ask for decent service especially when they have no problem over charging for it! read more

This was one of the worst meals I've ever had. We ordered take out from here. A Buffalo Chicken wrap was ordered with NO Blue Cheese and NO Tomoato and low and behold this wrap was loaded with both. They forgot a Diet Coke as well. When the Manager Sue was called, she was very rude arguing with me and talking over me never once apologizing or trying to make it right. Customer Service at its finest! This isn't the first time I've had a issue but I was trying to give them another chance and support my community, never again! You and your employees have screwed up my last order. We will find another restaurant to support in our community. Adios! Stay far away from here unless you want high blood pressure from aggravation. read more

My friends and I came here and had an amazing time! Addie is the best waitress ever! If you come here and she is working, request her and tell her you know a complicated group of kids that spill things. You won't regret it! Best night ever! We love you Addie! read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - East Islip, New York

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Hello been to Friendly's a number of times. your staff are very cordial . However you may wan't to know that on my last visit i was not very comfortable, Your rest rooms smelled terrible, each time some one opened the door the odor penetrated the tables around.. As a result i doubt visiting again.. PS LOVE YOUR ICE CREAM Thanks Rose read more

Quality of the food is NO way as good as it use to be. But we came here because we had a coupon for breakfast

Came only for ice cream, didn't wait for a table at all, but that was the end of Any service at all.. . . Half hour, no ice cream, no waitress to check on us, nothing. Please don't complain they're closing all these places, this is RIDICULOUS. read more

Typical fast food, small portions, small menu. Old and out dated decor and furniture. Dirty tables. Our table didn't even look like it was wiped down. Service was friendly, but won't be returning for food. Ice cream maybe, but only to go. read more

Friendly's - Grilled chicken sandwich with american cheese - Ice Cream & Frozen Yogurt Near Me - East Islip, New York

I stop here for ice cream, and the service is fast and friendly. The employees will also put two flavors in a small, which some places don't do. The flavor selection is somewhat limited, but they have all of the classics and great toppings. Tip- join their club and get an initial free cup as well as one on your birthday b read more

Came here many times eating in for Ice cream sundaes. Seated quickly service is ok. waited a bit long for Ice cream, Most of the Ice cream is melted by the time it got to the table. took much too long. read more

Went to Friendly's for their $2.00 burger and fries special and was very disappointed. The hamburger was very chewy and I didn't finish it.But my real complaint was with one of the waitresses there. It was Memorial Day weekend and I asked if there were any Military (I am a Veteran) offers and was told no, so I said that was not right The waitress said she was tired of being yelled at all weekend and I proceeded to say "I'm not yelling" and she said I could call the main office and complain and that she was over it! I can't believe the way she treated me not only as a customer but as someone who has served our country and especially on Memorial Day! read more

If I could give 0 stars I would. This was by far the most nasty thing I ever had happened to me. They messed up my order 2 times I told them no whip cream on any sundae I ordered 4 so they had to remake the order. After remaking the order on one of the sundae they put whip cream again. As I'm watching all this happen and the manager stand right next to the employee he took his hand and dug out the whip cream with his hand then noticed he put to much whip cream and then proceeded to take out a scoop of ice cream from the sundae with his hand then tried to cover it up with more toppings. And then proceeded to give me the sundae and put it in my bag. when I told him I just seen what he did he didn't apologize he took the sundae out the bag and remade it. With the times we are in that is beyond unexceptionable and just plan gross and to have the manager sit there and watch I could imagine what goes on in that place and I will be calling the health department and tell them about this. read more

This is by far the worst Friendly's I've ever been to on the island I order over the phone I had her read back the order everything was correct I go to pick it up they tell me it's not ready I wait 45 minutes and then they say so on cell didn't pick up the order as I'm standing right there The order was ready the whole time then I go home the order is not correct they forgot mozzarella sticks and I ordered chicken sliders not cheeseburger sliders I know chicken sliders are no longer on the menu but every other Friendly's I've ever been to has made it all you do is switch out the patty for chicken finger instead of telling me oh we don't make chicken sliders she just gives me chicken fingers and a french fries very disappointed in the service read more

While we don't normally frequent Friendly's we love the lobster roll in the summer time It is chock full of lobster on a toaster buttered roll. The soups could be a little better but hey with a free ice cream its pretty good. The place could use an update but it was clean and waitresses were nice. read more

I have 4 kids who love Friendlys.. I usually dread the service, especially how long it takes to get your food, BUT this trip has been exceptional.. our server Laura was fantastic, the food came out very quickly and the ice cream topped off a great visit. Only drawback is that the decor is from my grandparents house, circa 1983, but it's clean like their house too! read more

Food is overly greasy, service is unbelievably bad. They really need new management or they will not last long... Same , because it really would be a nice place to eat a few times a week. read more

Food is fine, same at all of them, but... S-L-O-W. omg. Every time we go to this one (different days of week, different times of day) its 90 min to 2 hours. Usually just 4 of us, ordering burgers, chicken, wrap, or breakfast. S-L-O-W. It really would have taken less time if we continued to Sayville Friendlys 8-9 miles away. S-L-O-W. read more

Ordered dinner at 5:36pm on 8/10/18 and it's been a little over a hr and my food still hasn't been delivered. The past few times I've ordered for delivery they have either been on time or a few minutes late not a whole hour late. Not sure if we will be ordering delivery from here again. read more

Called an order in, they messed up one item and gave us a completely different one, and didn't make the ice cream as described on the menu. Almost forgot to give me the ice cream when picked up. Employees don't know how to use the computer and needed help just to apply a coupon read more

My daughter requested to go there for dinner and, of course, ice cream. I was quietly excited until we got there. No one was there to seat us. I had to flag someone down. They didn't give my 7 year old a coloring paper or crayons, she had to ask and then was directed to get it herself. After 10 minutes, a girl came to take our drink orders. I told her we were ready to order dinner too and she informed us she wasn't our server. Finally placed our order. Food was horrible. Greasy and dry at the same time if you can imagine that. Neither of us ate more than a few bites. Ordered a couple monster mash sundaes to go for kids at home and they came out looking like melted mush with a few m&ms on top. We both left hungry and with a stomach ache. Definitely not the friendlys I remember from even just a few years ago. read more

I stopped by for breakfast. I was pleasantly surprised. The waitress was friendly no pun intended. The red potatoes with onions were really good. read more