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    Friendly Valley Pool people

    1.0 (1 review)

    Services - Friendly Valley Pool people

    Pool maintenance

    Water heater installation

    Water heater repair

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    3 years ago

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    Cisneros Brothers Plumbing

    Cisneros Brothers Plumbing

    (554 reviews)

    It was time to have our septic tank pumped, so I made sure to do my due diligence. After reading…read morethrough reviews on Google and Yelp, I decided to contact Cisneros Brothers based on their consistently excellent feedback--and I'm very glad I did. I first called on 4/13 and spoke with Caroline, who was incredibly personable and transparent. She clearly explained the pricing structure: $475 if the digging to the tank cover didn't exceed three feet, and $50 for each additional foot beyond that. I really appreciated her honesty upfront--it's refreshing not to be surprised by extra charges after the work is done. She also let me know that a complimentary camera inspection would be included after the service, which added even more value. On the morning of 4/16, I called again because my wife likes to prepare meals and beverages for workers, and we wanted to know how many people to expect. I spoke with Yasmin, who was upbeat and friendly. She let me know that a crew of three would be arriving and that the service would take about two hours. She also updated me that the arrival window had narrowed from 8 AM-5 PM to 8 AM-noon, which was helpful for planning. The crew arrived later than planned (no big deal), led by manager Nate, supervisor Lance, and a trainee named Hector. It was clear right away that this team, assembled by their "big boss" Arelic, was professional, knowledgeable, and respectful. I had several questions--probably six or seven--and each one was answered thoroughly in a way that was easy to understand. Nate even took the time to draw a diagram on his tablet to explain how the underground system works and what they would be doing. At one point, Nate had to leave for another job and confidently left Lance in charge. That alone spoke volumes about the trust and teamwork within the company. Lance did an excellent job leading the operation and ensuring everything ran smoothly. I also appreciated how he mentored Hector, making sure he followed all safety procedures and even offering him praise for his work. That kind of positive reinforcement says a lot about the company culture. Overall, I was 100% satisfied with my experience. From the first phone call to the completion of the job, everything was handled professionally and with care. I highly recommend Cisneros Brothers to anyone in need of septic services.

    Found Cisneros Brothers Plumbing, Restoration, Heating & AC Repair through Yelp. Sent out a request…read morefor free quote on bathroom wall remediation and restoration. Staff responded very quickly via Yelp. Thanks Isaac! Follow up phone call received from their friendly staff. Thanks Yasmine! Team Lead Victor came out to the house to do the free evaluation. He was super nice, respectful, professional, and knowledgeable. He did an amazing and thorough job in assessing the bathroom situation at hand. He provided his honest feedback and input. He sent over the estimate a couple days later. Thank you so much Victor for your time, energy, and efforts! It is always good to get a few more quotes before making the final decision. Thank you Cisneros Brothers!

    Thompson Family Plumbing & Drain

    Thompson Family Plumbing & Drain

    (192 reviews)

    Once again, Thompson Family plumbing came through. As a single, female senior citizen, so many…read morepeople/companies will take advantage of your lack of knowledge. But not this company. Every single time over the 10 plus years I've used them the technician has explained in layman terms what's wrong and what my options are. Today was no exception. Noah came out to replace a hose bib. Very simple (so he said lol), very quick and professional. Thank you again Noah!

    They really deserve a no star rating way over price for the small job that needed to be done the…read moreguy they sent over was an experience trying to up charging by trying to snoop around my house, looking for things that they say that they need to fix in order to do the job red flag if they ask you if they could look around and check the pressure of water around your house call hitt plumbing they're the best i'm adding this to your response you don't have to validate me as a customer you sent over a young boy with tattoos all over his neck, trying to scam us out of $1300 because we didn't have an expansion tank on our hot water heater you were called to cap a line outside on the rain bird system and then you tried to bully us and didn't wanna leave our property and your husband kept bothering us and calling from different numbers. You're lucky I didn't report you and you're lucky your employee made it out of my property you were told numerous times to leave. You're lucky this in escalate to any further.

    Cool Pool Guys - Swimming Pool and Spa Cleaning, Maintenance, and Repair

    Cool Pool Guys

    (13 reviews)

    Bad!, bad!... experience with this organization! Initially was skeptical into going into a contract…read morewith this company, or whatever they are! I hesitated, because I wanted to do my homework on their work. Needless to say, I eventually went into an agreement with this person against my gut feeling. First it took him about an entire week almost to drain my pool, (that should have been my first clue). Then when it did drain, he did not start on my pool for at least a couple days. He did finally do a once over chlorine wash, which I said well ok; now we are getting somewhere. Acid wash was supposed to be next, but after the chlorine wash he just kept on delaying and telling me his equipment broke, it is too windy, and just excuse after excuse. Long story short, this person took me for my deposit, did not finish the job, and I finally told him to just come back for his equipment as my pool was empty without water for well over 2 weeks almost 3. I should of gone with my gut feeling from the get go, but well here I am now with a bad service, hardly any communication... Well I guess he got a good payday for just draining my pool, a measily chlorine wash and no effort to make it right...I strongly advice against using this company, because once he gets your big deposit, he will make up excuses and will not finish the job!! That's what I get for not going with someone licensed!!

    They were super professional and came out and helped me out with my new pool and taught me how to…read moreactually do some of the maintenance stuff my self so I could save some money in the future helped fixed my pump and taught me a lot about solar stuff as well would recommend

    Friendly Valley Pool people - poolcleaners - Updated May 2026

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