Frey says they know how important pets are to their people....and they stand by that. Frey helped me in an unusual situation when no one else would. Thank you Frey for taking care of my family!!! read more

The vet staff is great, but the receptions were terrible. Never going there again due the their attitudes.

Awesome staff. Keep up the awesome work. Love how clean the floors were and the exam room was. Keep it up.

We've been clients of Frey's off and on for the past several years. We've enjoyed all of our interactions with the staff and veterinarians, and in general couldn't have had more positive experiences. We never felt up- sold here and the veterinarians were always conservative when it came to treatment plans. Not once did we ever feel rushed during a pet exam and no question was a dumb question. If one of our pets was sick, we were always seen the same day. I do believe they really try their hardest to squeeze you in for an appointment even on their busiest days. Having a sick pet is stressful, and rest assured staff know this. If I had a question or concern that didn't warrant and immediate response or a physical visit I would send an email. Within 24 hours or so I would always get an email reply or a phone call with an answer. Yes, really. They also make it a priority to call you after a pet visit. I can't imagine how busy the Dr.'s must be, yet they still manage to do this. Frey Pet Hospital is a beautiful facility, clean, has ample parking, large waiting areas for both cat and dog families and offers convenient hours. Be open to seeing more than one veterinarian, as you may not always have the opportunity to see the same Dr. All of our family members use Frey for their pet care needs (and there have been some major ones!). Suffice to say, Frey will be our first choice for veterinarian care when we decide to rescue again. Adopt don't shop! read more

Is Frey a little expensive? Yes. Is it worth it? Yes. We adopted our first dog from Last Hope a couple years ago. Last Hope worked with Critter Crusaders (both local nonprofits) to get his surgery on a broken front leg. That surgery was done at Frey and how wonderful that a fancy place like Frey works with local nonprofits. And our dog's surgery went very well. Fast forward 3 years to now, we still take dog #1 to Frey, and we just recently rescued dog #2, so she also goes to Frey. She had surgery just today and Dr. Steen has been amazing - called us before surgery to talk us through the procedure. Called us after anesthesia to update. Called right after surgery to update again. The front desk staff and the techs and vets are also wonderful. They treat our dogs and us so kindly and never get irritated with our questions. We'll never go anywhere else in CR with our dogs! read more

Frey Pet Hospital - Veterinarians Near Me - Cedar Rapids, Iowa

I have taken my pets to Frey's for years. The reception staff are always caring and friendly. The veterinary technicians are outstanding. Dr. Kathy Koopman took care of our dog for the last 12 years and worked very hard to diagnose his atypical condition. She spent hours making sure we had all the information we needed to care for him as best we could. And when it came time to say goodbye, the compassion from her and the rest of the staff helped make our extremely difficult decision one we were confident was the right one for the smallest member of our family. I would not hesitate to recommend them to anyone looking for the best veterinary care in the area. read more

We have been taking our pets here for years. We always feel very well taken care of and the Dr's are exceptionally competent, compassionate and personable! read more

The staff are amazing! They are so kind and considerate about the animals and the owners needs. I highly recommend at least trying them once and comparing them to where you go now. We did and do not plan to go back to where we were going or going anywhere else. I have nothing bad to say about them. read more

I would recommend to anyone to go to Frey. They are absolutely wonderful! My dog Neo loves to go see his girls! He especially loves Carol! They take the time to treat our pets like their own and make them comfortable and want to come back. Thank you for being awesome! read more

A while back, I had seen a post to a local Facebook group, asking for recommendations for a vet for a surgery. I took note of the fact that most of the people seemed to be recommending Frey, since I have two dogs, and I had never heard of Frey. One of my two dogs, Lexie, follows my four year-old son everywhere he goes. When my son spends an extended period with his mother, Lexie gets depressed, and spends most of her time hiding under the bed. So, when my son went to New York with his mother, I didn't think much of the fact that Lexie seemed to be avoiding me. When my son came home, and Lexie still only wanted to hide under the bed, I was worried. Upon investigating, what I found scared the heck out of me. Somehow, her eye had been popped out of it's socket. Without her being able to blink, her eye had been slowly dying. I couldn't even think. I took her to an emergency vet, who cleaned everything up and got her on pain medication and antibiotics. I called Frey as soon as they opened, and they were able to do the surgery that same day. They took amazing care of Lexie, and were incredibly patient with me, given that I was mentally vacant from the stress of the situation. read more

I highly recommend this vet to anyone is need of animal care. The veterinarian who performed surgery on my kitten was so kind and made sure all my questions were answered. The ladies behind the front desk and answering the calls were also very kind. I called to get a quote for the surgery and asked some more questions, which were answered right away. I was charged a very reasonable price, which was within the quote range I was given. And the sweetest part of all was the letter I was given when I picked my kitten up after her surgery; the letter was "written" by her! So dang cute. I look forward to having Frey Pet Hospital take care of all my pet needs. They understand that our pets are a part of the family and treat them as such. read more

I have taken my sweet pup here twice now for ACL surgery (both legs) and as worried as I was, I was super confident with how the staff treated me and more importantly how they treated my dog. Dr. Steen is a phenomenal surgeon and we trust him with our lives. We couldn't be more thankful we found this clinic and I will be recommending you to everyone I know! Thanks so much Frey Team :D read more

I have been using Frey's Pet hospital for nearly 10 years. Dr Koopman is our regular vet. She is gentle with my cats, actively listens and allows ample time for each visit. I have seen Drs Steen, Reierson, and Feuerbach as well.Each doctor has taken the time to listen, asked questions, and given feedback. Their support staff is efficient, considerate, helpful, professional without giving off that air of being rushed or cold. Very warm and friendly. I have used three other veterinary offices in town and not one rates a close second. read more

Very nice place, the doctors and staff are very nice. I recommend them for your pets needs

The staff is very helpful and educated here. Everything is clean and the layout is very well thought out. They have a dog side and a cat side! This is a great idea for a veterinary waiting room. One of my cats turns into a huge, angry, fluff ball every time he has to go to the vet and this feature helps reduce stress for him. He doesn't have to worry about being sniffed at and harassed by dogs while waiting. I have been going here for years after being disappointed and at times appalled by other vetranary clinics. These people are all true animal lovers and you can tell. I had a labradoodle who passed about 6 months back. They were very sympathetic and allowed me to bring him in the back door so I didn't have to discuss his cremation in front of everyone in the waiting room and even sent a sympathy card shortly after. They are very thoughtful, caring, and understanding. Recently I adopted a puppy. Beings every dog I've had in my life were full grown when I got them I was totally clueless on puppy mothering. The vet assistant went through a PowerPoint presentation with me and narrated it. She also had a lot of very helpful advice and fun facts to share. I have had pets my whole life and been to just about every vet in the Cedar Rapids area until I finally stumbled upon Frey. This place is absolutely amazing compared to everywhere else. read more

Whenever I see my friends asking about the least expensive place to take their pet, I cringe a little. I've always had a firm belief that if you cannot afford a pet, you should not have one at all. I am a single mom and I do not have a high salary by any means, but I always have and always will choose Frey Pet Hospital for my animals care. They are thorough, kind, honest and always willing to work hard to get your pet in if there is something wrong. My poor kitty stopped going potty and then starting going outside of the litter box. They got me in that day, did a urine sample, gave an injectable antibiotic and sent us on our way. I even got a follow up phone call. I have also taken my elderly or sick pets here when it was their time to head to the Rainbow Bridge. We put our hamster that got cancer down here! You have never experienced such warmth and compassion from a group of strangers. One tech shed a tear as my daughters heart broke when we had to put our sick little Meeka Kat down.... She apologized and said, "I'm so sorry for getting emotional... You remind me so much of my daughter and I am so sorry that you are hurting right now." They are not a care factory... They care for you and your pets well being. They get to know you and your pet and they become a sort of extended family whenever your pet needs to be seen. Pick Frey. You will absolutely not be disappointed. read more

Clean. Friendly. And our pets have not minded going there at all. When we have had to use other clinics for emergency care, they still call for a follow-up to make sure everything is ok and to schedule any further appointments. And unlike other places with boarding, they do not mind large breeds (German Shep). read more

I would give them 0 stars. I had a very poor experience with this vet. They were very expensive. The staff acted afraid of my large breed dog even though he was muzzled because he is fearful. The vet refused to remove a growth off of my dogs foot resulting in my having to do extensive home care. He barely looked in his ears and less than two weeks later my dog has a serious problem with his ears and they wanted to charge me an additional $150 to look at his ears again. They attempted to clip his nails and brought in the powder to stop the bleeding if they clip too close before they even started. On the second nail they clipped too close and hurt my dog and he tried to bite them, but I had him muzzled. When my dog tried to make friends with the tech who hurt him, she was rude and refused to let him make up with her when she is the one who didn't know what she was doing and caused him great pain. Never again!! Now my dog will probably be even more fearful of the vet. I wish I would have never gone there. read more

We took our cat here because he got his tail smashed really bad late at night; got him in 2 days before New Year's Eve, did surgery on his tail, and had him back to us that same night! Took great care of him, very professional and easy to deal with. Strongly recommend! read more

I have been taking pets to Frey Pet Hospital for about 12 years now, and I will not go anywhere else!!! There simply aren't enough stars!!! They have helped me through everyday health maintenance, minor health issues, and major health issues with surgery, and even losing my beloved pets. I really feel like they get to know the families of the pets they care for and have treated my pets and myself as if we were family. I trust them completely with suggestions for treatments, without ever feeling persuaded. They tell me clearly what they might consider if it were their pet, and I know that to be true. They ALWAYS find a way to get my pets seen promptly when things come up, and are always friendly about doing so. Their state of the art facilities are second to none, and the care and compassion you feel from the moment you walk in at reception, to the technicians and veterinarians who take so much time with you, simply cannot be matched. I've read some reviews on pricing, and since I've been using their services for so long, I honestly don't know about other pricing in the area. To be honest, I don't care. I feel that I get every penny's worth spent for the quality of care that my pets receive there...and then some!!! read more

The doctors at Frey have a high standard of care and practice quality medicine. I can tell the doctors and technicians that have seen my dog genuinely care about my dogs health, and have always been upfront about his health. The hospital is equipped with digital radiography, ultrasound, in-house bloodwork, etc. These available services in combination with the competency of the staff ensure that I will continue to take my dog here. read more

Pros: The staff was very helpful in my time of need and respectful of me. I had to put my cat of 12+ years down after what was probably a stroke. Cons: The very next morning I receive an e-mail wishing my cat happy birthday and hoping he would have many to come. Good place to be just don't give them your e-mail. read more

Experience ok. Everyone is very nice. My only complaint is that they try to push you to only buy things from them. Frontline, heartgard etc. Don't even think of trying to save money and buy those sort of things online, THEY WILL NOT HELP YOU. read more

We've trusted Frey with our furry friends for nearly 10 years and continue to be impressed with the friendly staff, responsiveness and cutting edge technology. When the "baby" was spayed she came home with a letter about her day and care instructions as if she'd been at a fun daycare. When the "big girl" made an impromptu visit, the vet called us at home to follow up on her progress. These personal touches have made our pets (and us) feel comfortable and like part of the Frey family. read more

Paid $500 plus for dog's allergy testing and shot regiment. Got a call that the second round of shots were in for pick up. Only then were we told that it is an additional $225 per round of shots every 8 months and that it has no end. Would have never started the process if that was the case. Feels a lot like a scam. read more

I have brought all of my pets to Frey Pet Hospital for the past 25 years. I love how the staff treats my pets as if they are their own! Dr. Kathy Koopman has been my primary vet and my dogs love seeing her! She is very knowledgeable and makes certain I have information to make informed decisions about my pets' healthcare. All the vets have given my pets compassion and the best possible care. I highly recommend this hospital! read more

I absolutely recommend this place. I have two cats, Fallon and Abbie, that I take to them. I have seen 2 different vets there now and both were so great. I found out about them just through looking up vet clinics online in Cedar Rapids after I had decided that I did not want to drive out of town anymore to go to a different place. It's a long story, but I think it is one worth telling to show how great they were... I had to make a fairly quick decision when Abbie started acting weird and I needed to take her in somewhere. I saw Dr. Feuerbach, who ended up doing a swab (which she did not charge me for) and Abbie was treated for a UTI to see if that would help. She was fine for a day or two, but then started acting the same way again. I made another appointment for her and explained the situation. Dr. Feuerbach contacted me before the appointment and asked if I would be able to get a video of Abbie's behavior on my phone and email it to her so that she could look at it before the appointment. I sent the video to her and she also showed it to some other people there. She was convinced that Abbie was in heat, which should have been impossible since she was spayed before I adopted her. We ended up finding out that she had a botched spay surgery and half of her reproductive system was left behind. Dr. Feuerbach called me personally throughout the whole process, took pictures without me asking so that I would have proof, talked to the clinic that did the original spay surgery and sent them all of her records. She was there to help me until everything was resolved. Everyone at Frey was so genuinely caring and being a first time cat owner, they helped me with a million questions. I am so incredibly grateful to them for helping me in that situation and have continued to receive the same great service for routine appointments. Abbie loves going there to socialize with everyone! read more