Angie helped my husband and I immensely working with the two of us and our dog on certain…read morebehavioral issues. We loved the approach that Angie took to foster our dog and us working and learning together, while ultimately teaching our dog to respect us as authority figures. His loose leash walking improved tremendously as well as his impulse control. We had specific targeted behavioral issues that Angie helped us work through with exposure to situations and the needed corrections to teach our dog. We highly recommend Angie for a personalized and dedicated experience.

We used Angie and Pack Leaders several years ago and I just saw this listed on Yelp. I, to this…read moreday, would recommend Angie. She gave us core skills we have continued to use in new adoptions since we worked with her. She knows her stuff and is great with dogs both shy and aggressive.

We have taken our two dogs for grooming multiple times since moving to the area. They always do…read moreexactly as asked. No complaints. They also get the dogs in and out very timely unlike other places we took them before moving here.

I've been meaning to get my dog into daycare regularly for years, but only recently have we started…read moregoing to Cedar Run. A friend of a friend works here and I'd heard from coworkers that their dogs absolutely love it. Our first visit, I was going out of town and they were able to squeeze him in for a few days of boarding with daycare included. We got a free day of playgroup so he could check it out, which really eased my nerves about dropping him off. I love to watch the cameras of the dogs playing and the staff send pictures at the end of each day. (These are also posted to their social media, so it's fun to try to spot my dog lol.) I've had really minimal interaction with the staff, but no complaints there. I find the pricing to be pretty affordable and in-line with what I'd expect to pay for all day care. My dog has a blast and is always pooped by the end of his play date. I highly recommend taking your babies here!

I went there a couple weeks ago. I really couldn't hardly tell the woman groomed my dog at all. He…read morewas bathed and fluffy which is not what I wanted. I wanted him less then half the length that we talked about. Then she called me 30 mins later again asking what I wanted. Idk if she didn't start till then or what? When I got him home I took a closer look and his face was trimmed and belly was shaved but that's it. My 1st experience was a lot better so I thought I'd try again but that was a bad idea. I knew from hearing from other passed clients that was a bad idea but I always try to give benefit of the doubt.. nope never again

I worked there for 4 days and that was more than enough. Thankfully my personal business required…read moreme to leave or I would have had to leave anyway. The staff did not play with the dogs. Instead, they would watch and yell at the dogs constantly. I've taken my dogs to daycares before and they all have supported play. The point is to burn all the energy. Since the dogs don't have any stimulation to occupy themselves, many high energy dogs would become aggressive to others. These dog owners were notified their dog was not compatible with others, when in fact their dog was just bored. If you were to tour the facility, you will find two separate play areas, no toys or things for them to climb on. You'll also find a smaller outdoor enclosure, with a child's playhouse. Again, nothing for the dogs to play with. I also witnessed breed discrimination, labeling a pit as aggressive when he was only defending himself. These people have no clue what they're doing!

Jason and Carrie are wonderful to work with. Our Sir Paul learned so much and still continues to…read moredevelop. We were very impressed at their facilities and how well the dogs were trained. The Slattery's

Great place to have your dog trained! very clear and helpful instruction. Our dog loved her time…read morethere and came back different in a good way!

Being a newer building, this location is much cleaner and brighter than the Lindale location. The…read morestaff is friendlier and more available than the other location as well. The selection of products is on par with the rest of the chain - still not enough natural treat and toy options. And they host events in-store for various holidays, like photos with Santa. Glad to have this option on this side of town.

Terrible Customer Service. Worst I've ever experienced. Managers lack intelligence to make logical…read moreexecutive decisions. Grossly under staffed as well.

Pretty good experience here. We actually came in on a Sunday afternoon to complete our dog…read moreadoption. The store was slammed. Lots of customers and people milling about training their dogs. I wish we had been in and out quickly, but not on this day. After our dog adoption was complete, I had several things to buy. All good there and several items were on sale, or we had coupons. Very good customer service. 4/5 stars because we were out of the parking lot before I realized I had been charged for 2 bags of dog food. I returned to the store because it was $20. Rather than wait for a refund, I just grabbed another bag of what I had been charged twice for. The cashier was very apologetic and even seemed a little embarrassed. Visit Petsmart during the week - unless you don't mind shopping around lots of other customers and experiencing long lines.

UPDATE: We just found out that we can get the bath package with nail trim for our dogs for about…read morethe same price as it is to just get their nails done - game changer. I'm not sure that'll be true for everyone as I think the bath price takes size and coat into consideration. (Also, they mentioned an upcharge for grooming appointments Friday-Sunday.) Anywho, I called in the morning and they were able to sneak us in for back-to-back appointments that afternoon. As we arrived, we noticed their names were on the salon board out front. Celeb status! We dropped the dogs off and two hours later were called back to the store for pickup. Our babies came back to us soft and sleek, smelling like oranges, and rocking a cool new bandana. We weren't as pleased with their mani/pedis, but that's a shape preference more than anything. Some of the ladies are better at pawdicures than others, oh well. It was great not to have to wrestle the dogs into the tub and then watch everything in my house become one big towel for them lol. The bath service turned out to be super convenient and affordable for us. We're already looking forward to our next visit! -------- We pretty much only come here to get our dogs' nails done. I loved my PetSmart in Arkansas, but this location is slim pickins as far as treats and doesn't run nearly as many deals on toys. Since we only do the pawdicure, it's considered a walk-in (cannot he booked online, as far as I can tell) though there isn't usually much of a wait so we can do both dogs fairly quickly. The pawdicure service for $20 includes a nail trim/grind and cleaning of the ears. The "menu" says it also includes bandana and scented spray and while I don't want either, I've never been offered. By now, my dogs have hassled every tech in the salon and still came out with pretty nails. These ladies are patient and thorough and as far as I can tell, the nicest people in the store. So, 4 stars because I love the grooming salon staff and might just be too picky about the other stuff lol. They just don't have the selection of natural treats I'm looking for and I can get my tough toys cheaper online elsewhere.

I took my 19 year old jacket russell here a few weeks ago. I knew he was in his last days of life…read moreand when the time came, after hours, we called Blue Pearl. Upon arrival they were waiting for us, Houston was taken back and prepped for pain and euthanasia medicine. I have one small complaint, my dog was within minutes of dying. I felt like payment had to go thru first..before we were moved to the euthanasia room. Business is Business..i was also emotional so this is subjective.. the doctor was amazing and very compassionate he explained every step of what this procedure entails. They gave us ample amount of time with Houston after his passing. I picked up Houstons remains less than a week later. Again very compassionate. Today I received a sympathy card in the mail from blue pearl. Not being from CR and needing an emergency vet .. Im glad I trusted them with my my best friend and our family needs. *blanket not included * just a pic of Houston!

My bulldog has a tricky skin condition, and I have been to several local vets with no luck. My…read morecurrent vet recommended a dedicated dermatologist, which was quite far - almost 2 hours from us. We drove there and got a estimate - $4,000 to put my dog under, take 4 skin samples. We could only take my dog there one day a week, it was their procedure day, so I would have to take a day off work (unpaid, I am a contractor). This place was already giving me the ick a bit because it was so crazy expensive and they were kinda condescending when we talked to them, but my vet pushed for it. They suggested she might have alopecia and also some bacterial thing, and they could give us something for the bacterial thing, but we need the procedure to find out for sure. Note: they didn't ever give us anything for the bacterial thing. $205 for that already questionable service should have been read flag #2. The day of, we get there, and they decide that my dog is too excited, having a hard time breathing, and they refused to work on her. To be clear, I don't have a problem with them making that call if they felt they could not work on her safely, but they kept (again, kinda condescendingly) explaining how bulldog breathing worked. Yes, I am aware - and so should you have been! You saw her once already! The suggested they could give us some medication to calm her down and we could bring her back. Why didn't they suggest this before we came the first time? Again, this was her second visit. I wound up just leaving - there were no other alternatives really offered. I missed a day of work and lost hundreds of dollars of pay plus $40 in gas to accomplish literally nothing. I do not recommend.

Their new location is further away but still worth the trip in my opinion. The staff here are…read morefriendly and knowledgeable. I came in not too long ago for a feeder mouse and was telling the woman at the register how I had just bought a new heat lamp from Petco and had to unplug it because it smelled like it was going to start an electrical fire and how disappointed I was. She recommended I try out a Fluker's brand heat lamp and showed me what they had in stock. I'm glad she did, I love it! Another time I had driven to the old location out of habit before realizing my error and turning around. I had gotten to the new location just as they were closing up shop for the night. The man in the process of locking the door saw me, waved, and asked if I needed something. I said I was only there for a feeder mouse and he said no problem! He took the time out of his day to help me out even when he didn't have to and I really appreciated that. This is the place I trust to have quality reptile supplies and staff members that actually care.

Very friendly and helpful staff. They answered all of my questions and helped me find a product for…read moremy aging dog's tartar/plaque.

I really appreciate the personal touch from Gwen's. Our groomer is Bree and she is so kind, patient…read moreand tolerant with our dogs. Once I brought in our standard poodle and he was such a mess! I didn't realize how matted he was from two months of no grooming. Bree was so sweet and kind, she cleaned him up and called me to tell us that his tail would have to be shaved because it was so matted. She wanted to make sure it was alright with us. I know that our dog has great and loving care when he is there. I schedule his appointments early in the morning, around 730am with Bree. Our dog is the only one Bree works on at this time and he's usually done in 2 hours. This is unlike PetSmart in which you drop off your dog in the am and then pick up in the pm because they do so many dogs at once. I know our dog is not going to be placed wet and cold into a crate while the groomer works on another dog. We are from the West Coast and when we moved here we didn't know where to go for grooming. We had two poodles but one has since passed over the Rainbow Bridge. Poodles need good and patient groomers. Gwen's has been great with my request not to have our white poodle be shaved with a size 40 razor since he is sensitive and gets skin burns easily. The cons are that they are disorganized with scheduling. There have been several times when I have scheduled an appointment, I called to confirm, and then being told there is no appointment. We were very spoiled by our previous groomer on the West Coast. She was an excellent groomer. She did not require yearly immunizations for our dogs. Another con is that we must have yearly immunizations for our dogs. If you are a holistic pet owner and you want to vaccinate every 3 years, then you could not bring your dog here. On a scale of 1-10, Gwen's grooming is a 7. It is not excellent. I have had two excellent groomers in the past. It is not bad grooming either. I would rate this as above average. I can live with the cons as long as I know my dog is safe and being groomed individually. I am confident Gwen's will take excellent care of my dog.

took my dog here and literally walked in on them yanking my dog around basically hitting him. The…read morereceptionist saw me seeing my dog being treated horribly and ran in to tell the people cutting my dogs hair. I never took my dog there again. do not trust this place!