The service here was so friendly and helpful. I came in on a busy Saturday and had never been here…read morebefore. They were super informative and helped me get everything O needed for my daughter. Gavin got her Lacrosse stick strung so quickly, and got her ready for training tomorrow. Super affordable service and a great selection of materials. She's ready for HS season. We'll be back for all her lacrosse needs.

JAKE IS THE GOAT! Jake in the skate sharpening area was awesome. I brought my skates in for a…read morechassis swap at 6pm with a game at 6:50pm. He said they would be ready in a couple of days when he realized he had a little bit of free time and offered to speed-run them to get done within about 25 minutes. He was helpful, kind and awesome at his job. The guys at Monkey Sports are always great but this customer service was above and beyond. Scored 5 goals and looked fresh in my new skates about an hour after bringing them to him, A+ worker and A+ man! Thanks, Jake!

Another toy store for me. Big 5 has almost everything for any sport…read more If I need something unusual or unique and it's not pricey, this is the place. This time it was water shoes. Bought another pair of Body Glove shoes. Tried the Sand Socks. That's different! (REI doesn't sell.) Interesting feeling. The service is pretty good as they greet customers when they arrive. Always helpful. And they know the products. If they don't, they will find out. This location is convenient, plenty of parking in front, near all kinds of businesses. Highly recommend a visit first to see if they have any special deals.

Didn't get the name of the young lady behind the cashier. She was very helpful when we were in a…read morerush ti purchase a gear. Proactively helped us until checkout. It was like a drive thru purchase and made it in time to where we supposed to go.

I have had to visit this store far too many times over the past three weeks thanks to my very…read moreactive six year old. The store itself is massive and carries an enormous selection of items. It is generally clean, bright, and well organized, with plenty of sections to wander through and browse. That said, nothing here is really cheap. There are a lot of interesting and useful products, but the prices are high enough that I constantly find myself hunting for clearance items. It would be very easy to blow through a one thousand dollar gift card in a single visit. Thankfully, the local 20 percent off coupons help make purchases feel more reasonable. The staff appears to be made up mostly of high school and college age employees, and that shows in the customer service. It is not bad, just very young and a bit unpolished. Most employees seem concentrated in the shoe section or working the front registers, with limited presence elsewhere on the floor. The running shoe selection for adults is a definite plus, with plenty of options to choose from. Overall, it is not a terrible experience, but it is not a great one either. I will continue to shop here because it is one of the few places that reliably carries sporting goods, but it is more of a necessity than a destination.

Mark and Suji did not show professional communication. I went in to exchange my BRAND NEW SHOES…read morebecause they were too narrow. They inspected the bottom and there was some specs of floor dirt. They said they cannot accept exchange because they were unsellable. They were unworn with TAGS ATTACHED! Major attitude and lack of respect for the customer. I showed them the "new" shoes I wanted to exchange them with that ALSO had floor particles....from touching THE FLOOR.. 5 stars for EXTREMELY kind and great customer service from EVERYONE I spoke to in the shoe department. Super knowledgeable and helpful!

2-3-2026 This is my…read morefirst time at a Bass Pro Shop, and I was overwhelmed, needless to say. The taxidermy is beautiful, and I had no idea they would actually have live fish inside their building. It's a remarkable establishment. It felt like a football field inside. This is definitely THE place for outdoor enthusiasts and folks who fish, hunt, camp, and so on. They have BOGO 40% Costa sunglasses. I ended up getting a 3-piece utility box crate. Customer service was standard, but I was mostly taken away by the beauty of nature, and of course, I had to donate to the conservation fund. I'll have to do more research on what entails, but there is so much to dive through and explore here.

Very disappointed. Looked forward to checking out this shop…read morewith my son as we both love fishing. I took my son to get his fishing reel restrung. He was mocked for having an old reel by an employee. Won't be coming back.

Over the years, I have only placed orders through the REI website (w/ my Lifetime Membership), but…read morethe past couple of months, I have had more miss than hits with my orders and felt like I had been spending way too much of my gift card money on return costs than keeping the actual products. I know there is a REI in Arcadia but I rarely visit that area these days. A Friend recommended this location over the Arcadia one, as it is bigger and it was perfect because it happened to be on my route one day. I stopped by on a Friday afternoon and was able to return my online order quickly. The cashier was very kind and the return was quick. I never used the product, the sizing was just way off, even though I had followed the product's website video guide. When I visited, it just so happened to be Member Days so I took a look around. This location certainly has "everything." It feels rare to have a fully stocked store these days. Since I did not need anything at the moment, I plan on stopping by again in a few months when I have an idea of what to use my gift cards on. There were employees throughout the store and they often greeted me and asked if I needed help. Great customer service! There was also restrooms for customers to use. There was plenty of parking in shopping center and overall, had a great first experience.

As a new member visiting the store for the first time, Trevor is exactly the sort of person you…read morewant helping you. For the short time I needed help somebody at the store, I felt supported from the first moment and proud to be a member. The store was clean, well stocked, very organized, and had lots of great selection across all the kinds of things you think you might find at the store like this, and some surprises too. In one trip I found something for myself, my wife, and my two young kids to prepare us for an upcoming camping trip. We will be back.

THANK YOU SO MUCH and BIG SHOUTOUT TO JEN IN THE RUNNING SHOE DEPARTMENT SHE IS ABSOLUTELY AMAZING…read moreGIVE HER A RAISE AND EXTRA VACATION DAYS! I recently went to snails pace, but Jen WAS ABSOLUTELY AMAZING. I was just exploring different options and she was able to give my gf and I some pointers. Without any equipment or fancy machines she grabbed our shoes and was able to take a look at how we walked. She said I was normal, but my girlfriend's feet were supinated looking at the bottom of the shoe. WE WERE ABSOLUTELY AMAZED. I tried 5 different pairs but she was able to give tips on running a marathon as well! My pair of Saucony Guide 18 were only $98 with the discount we get. I got some Feeture socks as well and it was very comfy on my run. Thank you so much!

We absolutely love Sports Basement--this location has quickly become our go-to. The store is super…read moreclean, well organized, and has a great selection for everything from camping to everyday outdoor gear. We actually prefer this one over the Long Beach location. The only downside (and the reason for 4 stars instead of 5) is that no one mentioned the Basementeer membership discount to us during our first visit--even while we were checking out. We ended up discovering it ourselves later and signed up online, and it's such a great deal that we definitely would've used it on that first purchase. Overall though, still a fantastic store with a lot to offer--we'll definitely keep coming back!

The staff was incredibly kind and welcoming, and at one point they showed a level of generosity…read morethat really stood out. It's not something you come across often these days. You can tell this shop truly cares about the local tennis community. They are a real gem in Irvine, and I'll definitely be back to support them. Highly recommend stopping by.

Neil, you are so helpful. THANK YOU for all of your guidance! I'm not very knowledgeable when it…read morecomes to tennis and my daughter needed a new racquet. Neil was so patient and explained all of the different nuances to us. I definitely would recommend this place.

Wow they have a large line of snowboarding gear, hockey, baseball and surf boards too! Literally…read moreeverything! Call to confirm what they do buy or not! Their service is great as Orange County is about service and the value of the equipment and condition were great.

I wanted to sell my practically new, expensive women's snow jackets and pants, but they said they…read moreweren't interested. I can't help think it was because of the XXL size.

Run! Don't walk.... :-)…read more In all seriousness, there is little not to like here! Super helpful staff, solid selection, a membership that isn't superfluous or prodigal, (in fact, it's beneficial), and a great phone customer service support. There might be a 5 - 15 wait when you come in to be connected one-on-one if you are trying on shoes, but once you do, the confidence you have walking out the door KNOWING you got the right pair for you is priceless and well worth the wait. Not to mention, all the running gear is less than half of what you would pay at Lulu or Vuori and just as good, if not better. They also sell Gels, vests, lights, glasses, insoles and other gear for running and and membership pricing makes it easy since its one of the few shops (Unlike On, for example) that allows you to return after a break in period.

A big shout out and THAK YOU to Judy at Road Runner Sports! I came into the store wanting to buy my…read morefirst pair of running shoes. Judy was extremely helpful, knowledge, and patient in helping me find my perfect pair. We must have tried on 10 pairs of shoes and Judy did it all with a smile on her face. Definitely recommend getting the VIP membership as it gives perks and a return warranty that can't be compared to other shoe stores. Will definitely come back to purchase new, gear, and accessories. Thanks again!

I have shopped at this Champs location many times at the Spectrum. Nice store with all the top…read moregear I like. Its a bigger store and all. Its just always been a favorite of mine.

Walked into the store and nobody greeted me. The person in the front just stared at me and didn't…read moresay anything. I continued to browse the store and associates would pass and not say anything. Decided to leave as it's clear they don't care about customer service.