Ana is absolutely amazing. I always leave glowing and refreshed. Ana is so friendly and helpful! I…read moream now a repeat customer...today was my 3rd appointment and I booked my next one. This is my monthly treat!

The lady working there was Not friendly. You have to give all your credit information (expired…read moredate, security code, even zip code) to make an appointment. I received many scam messages just after the appointment! Won't go there.

I went here for a waxing. Whitney Hardyman did a great job. She is professional and pleasant…read more Check it out!

Ellie is so sweet & friendly. I love going to see her to get waxed. She is quick and so easy to…read moretalk to! Love her new location. So much light and love her decor!

I have nothing but positive things to say about this adorable waxing studio. Their online booking…read moreis super easy. I booked my brow tinting and brow wax appointment a couple weeks ahead of time and had no problem finding a time that worked. When I got to the studio, it was very cozy and inviting. Ellie welcomed me in and had me fill out a short questionnaire for new clients. We talked about what I wanted in terms of shade for my tinting, and she matched that perfectly! My brow wax looks great too, I am so happy with everything. Ellie is so sweet and very professional. I'm beyond excited that I found this place, I'll definitely be back.

I started as a customer at Velvet Waxing Studio several years ago, starting at the original…read moredowntown location where Tracy, the founder/owner, set the gold standard right from the start. That means A++ skill, professionalism, efficiency, and attention to detail. More recently, I've been seeing Emme at the Fitchburg location. I'll leave out the personal details of my services, but I appreciate that they work quickly, maintain truly exceptional cleanliness throughout the spaces, and are very good at reading the room--friendly enough to make you feel comfortable, but absolutely able to match the customer's preferred style. For me, that means less chit-chat and more "get down to business," especially since I go through these appointments without pain suppressants. Velvet continues to earn 5 stars.

I usually come in for a Brazilian with Whitney, who is phenomenal, but last night, my appointment…read morewas with Idalys. I was a little nervous purely because of routine and familiarity. Idalys did such an amazing job, she was great! She used a mix of hard wax and soft wax. She made the experience really comfortable and safe. The service was done after 20 minutes. My favorite thing to do every appointment is go to the bathroom and look at the new affirmation card by the light switch.

For more than two years, I've been visiting Adeline for my waxing needs, and she's an absolute gem…read more Her sweet demeanor is matched by her extensive knowledge. Each time I have my waxing session, it turns into a pleasant experience--I often forget I'm even getting waxed. Adeline's gentle approach ensures that I'm always comfortable and never experience any discomfort during the process.

Adeline is very sweet and professional. I've been a client for 4+ years and have never been…read moredisappointed with my wax services. She is gentle and works quickly. Her prices are great in comparison to other wax studios in the area!

Suzie is a very energetic & enthusiastic person in life & business! She is not only great at…read morewaxing and spray tans, but is a great resource for other services as well. She is very connected in her industry for hair, makeup, tanning, therapy, health recommendations, etc. She makes waxing stress-free and fun. Her salon is super cute too!

I haven't had a wax in a long time, so I was a bit nervous about going here. My initial impressions…read moreweren't the greatest- the building its in is a challenge to find and looks more appropriate for a group of lawyers/accountants than spas and stylists. The initial interaction was also a little odd, but she had confused me with a longtime client (easy mistake) and was never rude just an odd first greeting. But after this small stuff, I was truly blown away by Susan. She is so personable and friendly, constantly chatting to keep your mind off the pain. She is so laidback and it was easy to relax in her presence (waxing is not always comfortable). The wax she uses is some of the best I've ever had- she never had to go over the same spot twice and it didn't tear any skin off with it. Susan is also very reasonable and is never trying to rip her customers off- in fact, she will go out of her way to make sure you're taken care of and that you're not paying an arm & a leg for something. I highly recommend this place- especially if you're new to getting waxes!

Just moved to the area and needed a Brazilian. she was so quick and efficient. Very welcoming vibes…read moreand I swear I was out of there in like 15 minutes. Got all the hair off and very clean facility. I'm so glad I've found a place I can go get waxes regularly because the first place I tried out here took more time, left me messy, and left hair. Ill be a regular customer from now on. thank you

I will only go to Angie for bikini waxing. She's the best! The salon is clean and she is affordable…read moreand runs specials a couple times per year. I highly recommend!

Haven't gone there for a few years now. I had a wonderful hair stylist. Can't make the steep…read morestairs, sorry to say.

Outstanding service providers committed to providing quality service and a relaxing atmosphere!read more

Fatima is my waxer and we chit chatted while she cleaned me up. She was very professional and fast…read moreand I'm part of the loyalty program so I got the monthly program discount. Needless to say I will be returning. Overall great experience, I have visited many other locations and this one is just in line with other wax the city's! If you want all hair gone I recommend!

I went there before and it was pricey but good. I went there another time and I was closed 1 hour…read morebefore when they were supposed to.