I came in today and I looked at some cats. I am kind of interested in adopting, but I am not 100%…read moreset on adopting just yet. I asked one of the workers, he was a male with a beard he had curly blondish white hair, I asked him if I could see the cat and he responded, Well, are you interested in adopting? and I said maybe I'm not sure yet. Then he says you can only see the cats if you're committed to adopting. I'm thinking to myself how am I supposed to know if I want to adopt this cat if I can't even touch it or hold it or play with it? How am I supposed to know if I want a cat through a glass screen? As soon as he said that to me, I walked out. This is not only unfair to customers, but also unfair to the kittens who deserve to be played with and get attention in love. This worker is prohibiting cats from getting adopted plain as that. this worker was also a more heavyset guy and he needs to be fired. Someone please identify him. This is totally unfair to customers and especially the kittens that are looking for new homes. This is not even allowing them the chance to get adopted. People might just come in and see cats and fall in love with a cat without even wanting to adopted first. Fix this system! I just hope these cats get adopted through a fair process! Fix it. keep in mind this is never happened to me before and I come to petsmart all the time. I even adopted my cat from a different petsmart. it is the employee's fault. Fire him he is stopping animals from getting adopted.

I don't recommend this PetSmart for getting your dogs groomed. The people in that section don't…read moreseem to like dogs and handle them roughly or at least not gently.

Great place and great grooming!. We have one Bichon Frisée and one Maltese and one rescued little…read morewhite dog. They get perfectly dirty and leave perfectly precious and clean. Thank you. Shirley King

Alex does a great job with our two doodle boys! We've made a habit of going in for a groom and…read morewalking out with bags of toys and treats afterwards. Highly recommend!

Just got done picking up crickets. Not only was the girl super friendly but she was also very…read morehelpful with any questions. The store was super clean and everything was easy to find. Prices were rather good. They even have a area you can customize your own pet food. Definitely will come back

this places needs a exterminator I had a little beetle that you find in dog food in my hair and I…read moresaw lot in the pig ears by the desk

Absolutely obsessed with this business! And Dakota(my mini Aussie) is in love with the treats! They…read morehave homemade natural treats for your furry loved ones and they even home deliver for orders over $15!

Decent outlet of Petco. As with all of their stores, they have very good selection if you're…read morewilling to pay premium prices. However, in a pinch they're good to have around when you need cat litter or other pet supplies. Can't comment on their adoption or grooming services but their customer service is OK, if not particularly fast or friendly. Parking is easy, store is clean but when I went, a bit cluttered. (They might have been restocking.) Would be nice if they had fresh cat grass or catnip available more regularly.

This was the best experience when getting a fish! Kim was…read moreamazing she was professional and very knowledgeable. I recently went to a different location and it was bad but after coming to this location I think I will make the drive out to this location because of how great the customer service was. She helped me get shrimp, two fish and plants and helped educate me on them as well which I greatly appreciate!

Stopped by Teso, the new Asian store in San Antonio, and it's such a fun place to explore. They…read moretruly have a little bit of everything. Adorable miniature house kits you can build yourself to all the viral Asian ice creams and snacks you see online. The store is bright, well organized, and easy to walk through, every aisle has something new to discover. Huge selection of beauty products.

It's a fun place if you are into the Japanese "cute" culture. They have a lot of…read morefood/snacks/drinks/collectible toy items. But it is on the pricy side. They are usually very busy, but the line moves quick.

Have had nothing but good experiences with this store, Robin and Kimbie have poured their hearts…read moreinto this store and done an amazing job with it. They are very knowledgeable about the products they carry, and always willing to answer questions and explain things! I always send my clients to these ladies when they have dogs who have possible allergies or stomach sensitivity because I know these ladies will take good care of them!

The owner had a reply and also posted on her facebook page, please check it out…read more Here is my reply The reason you only see a check in 5 times in 8 months is because your staff doesn't bother to ask us for our information when we check out. I did the review this week because this was the first time your staff has spoken to us at all and I was floored that y'all actually talk. If I wasn't receptive to being asked if I needed help it was because after all this time of going into your store and now you want to speak to me, I was insulted. As far as the check out, one of the employees that day just asked for our phone number and what package of frozen treats I had chosen, duck hearts, and rung us up from our side of the counter, while the the other employee was trying to figure out the Hulu password to log into the account on the TV screen. Please do not try and insinuate that I am a liar, the customer service I have witnessed consistently is horrific and like I already stated, the only reason I return is because the brand of dog food I purchase for my babies is extremely difficult to find. I tell every fur baby parent that I meet that your store carries great product but the level of customer service that your store carries leaves so much room for improvement, to say the very least. I can genuinely say I dislike going into your store, it's always an awkward experience and hope that another store opens near by that sells the same quality products that my fur babies get You want to make it up to me?!? How about we just start with basic customer service. For example just greeting. Super simple and extremely human. It just seems like you know you will continue to make money because you carry great product so why bother being welcoming and graceful. It takes very little effort to be friendly and welcoming, and it's a shame that every visit is awkward and uncomfortable. Just an FYI, I saw your post on Facebook trying to get unfounded sympathy from your followers, or maybe retaliation for me being honest, but it is what is and I stand firm on my review. I'm goving this feedback so that your business can improve, not to hurt your feelings. And It's obvious if I'm willing to spend money consistently in an establishment that I feel unwelcomed in for my babies, they are well cared for.

We enjoyed bringing our dog in here. The staff was super welcoming and friendly and I love how they…read morehave so many samples of treats. Our dog is very finicky and. It has been difficult through the years to find her treats she will actually eat. Most dog owners understand the frustration of purchasing expensive treats and bringing them home to realize that your dog is not going to eat them. At Dogologie, you won't feel that frustration. We offered our dog 7 samples (which she refused) before she finally accepted the 8th treat and then we knew it was something she wanted. This was immensely helpful for us and it was something I never would have expected and don't think I would have chosen on my own. They have lots of other dog accessories on offer including clothes, leashes, toys and even decor. They will even kennel your dog for 4 hours for $40 if you want to shop or do some activities that aren't dog friendly. This shop is a great resource for dog owners.

Adorable little shop on Main for all your doggy needs! From treats to leashes to cowboy hats, they…read morehave everything your best friend needs on vacation. We did not use these services, but they have stroller rental and dog babysitting options available. Tip...if you're traveling with your pup, be sure to stop here on your first day, as they have a free guide to the dog friendly restaurants and activities around Fredericksburg.