I have a 11 year old cat. She was costipated for 8 days. I took her to petco for the first time, not knowing what to expect but Dr. Priour treated her as she was hers. She is very professional and even though English is not my first language. She sat with me and explained all the tests she did to her, page by page. Even the nurses asked me for my budget and gave me different alternatives for how much I can spend without getting out of your budget. I've been to many vets during all these years, and I'm going to tell you, if you love your pet as much as I do like a part of family and you want them to be treated with respect and care as they deserve come to petco de Zavala and ask for Dr. Priour. You won't be disappointed. The price is not cheap but I think it's fair. I used to pay double at other places for the same tests. I absolutely will recommend it and come back again. read more

Decent outlet of Petco. As with all of their stores, they have very good selection if you're willing to pay premium prices. However, in a pinch they're good to have around when you need cat litter or other pet supplies. Can't comment on their adoption or grooming services but their customer service is OK, if not particularly fast or friendly. Parking is easy, store is clean but when I went, a bit cluttered. (They might have been restocking.) Would be nice if they had fresh cat grass or catnip available more regularly. read more

Petco - Shot of the storefront from the parking lot. - Pet Stores Near Me - San Antonio, Texas

This was the best experience when getting a fish! Kim was amazing she was professional and very knowledgeable. I recently went to a different location and it was bad but after coming to this location I think I will make the drive out to this location because of how great the customer service was. She helped me get shrimp, two fish and plants and helped educate me on them as well which I greatly appreciate! read more

Petco - Pet Stores Near Me - San Antonio, Texas

Absolutely not going to take my dog here ever again! Not only did they try to up charge me on every little thing, but they also butchered my dogs haircut. The fur is not even, they missed parts where he's all patchy, I literally had to go home and do some trimming on my own for what little Harry had left simply because of all the random patches they left. I feel so bad for bringing my dog here because I feel like what they did is almost even borderline animal, cruelty... read more

The Petco grooming staff has taken such great care of my Bully-Pit, Bigboy his entire life. Even in his old age they would carry him when his arthritis worsened and made sure to use warm water for his baths. They've also been very patient with my long hair chihuahuas who don't like their paws touched. Thank you to this wonderful staff! Please feel free to tip them generously! read more

Petco - Bigboy is one satisfied customer. - Pet Stores Near Me - San Antonio, Texas

I moved back to this side of town and decided to try out this Petco because it was good a few years ago. I took my Pomsky in for a deshed and bath. Cool okay, the groomer checking me in immediately says, "oh well we have to charge you more because she has husky fur not Pomeranian." I said oh okay, "I usually go to Stone Oak and they haven't said anything to me." She then responded by belittling and slamming the Stone Oak location by saying they were all new and unexperienced. Don't know why I didn't take this as a red flag but I decided to bring my other Pomsky in today, who has more Pomeranian fur. The groomer, Dina, came around the counter looked at my dog, gave us the blue leash since he "keeps running from me" my dog was very scared of her and he loves people. She didn't introduce herself then approached without his consent, felt his bum fur and said "I'm gonna need to shave him." I was absolutely flabbergasted. I had already explained his chest was matted but his bum was standard Pom shed. I've been to several other groomers and the current state of his fur right now is not even nearly what it usually is. She told me it'd be an additional $150 on top of the regular price $120 it was supposed to be for DeShed. She said it'd take at least 3 hours of brushing. I'm glad my husband was there because at least I know I'm not being dramatic. RUN just RUN far away. read more

This place is a fucking scam they overcharge they lied about how much my appointment was going to be just to not even need what i came in for, to still be charged MORE then what was said at the start of everything, HIGHLY DONT RECONMEND coming to this location nor do i feel safe bringing my pets back here ever again, and the workers their were very weird read more

We come to Petco for haircuts, snacks, clothing, dog food and the vet care. Chuy and Bella seems happy every time we go there and when I'm picking them up from a haircut. I like going to Petco, only wish everything wasn't so expensive . read more

Petco - Pet Stores Near Me - San Antonio, Texas

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I have been going to Petco Grooming for over a year and have never had any issues until now. My fur baby, Baker, is mostly Golden Retriever, so I have never, EVER asked for a shave on any part of his coat, due to the fact that his breed has an undercoat. The first picture is from a video of him a few weeks ago, just so you can see how beautiful his feathering and tail are. The rest of the pictures were taken Monday evening after I picked him up. Initially when I made his appointment online, I chose to do the exact same process that I ALWAYS do. Upon dropping him off, the lady at the counter looked at his account and still asked "what do you wanna do", to which I replied that I want to do the same thing we always do, but I still articulated that we do a light trimming on his legs to make his hair even, trimming around the paws, and around the ears to rid of any matting that may form, although he didn't have any matting when I dropped him off. The lady said "we don't cut Golden Retriever's hair" to which I said that we always do the same thing, it's not a full cut. When I picked him up, it was a little past 5:00pm and the grooming office was closed so I was in a rush to get out. I paid $66.02 and the associate brought him out... I really couldn't believe he looked the way he did. I didn't think it was really that bad until I got home and saw the underside of him.. bald, cut, feathers completely GONE, bald behind his ears. I was mortified. My mom is a dog groomer herself in another state and could not believe they cut his hair like this. When I called them to ask why they shaved him when we have never done it before, the associate (who was really sweet btw) said the originally lady at the front desk wasn't even a groomer and told the groomer to give him a half inch cut. why? i don't know. but the store manager said "you can bring him in for a vet visit for the cuts on his skin". ... you're joking, right? It is now Wednesday and I am still waiting for the grooming manager to call me because I do want a refund. I am not accusing anyone of mishandling my doggo, but he has been really down, almost shameful (?) after I picked him up. It could be due to the hair cut, but I won't be trusting either of my dogs in the hands of Petco again. If Baker was difficult to groom, I would have wanted someone to tell me. If they didn't have the time or they were short staffed, I could have waited for another day. The associate who helped me over the phone said the manager will call me on Thursday. I will keep you all posted and will be updating my rating if they handle this situation any better. read more

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I'm not sure if I can write a review for the vet clinic on here, but here it goes. The staff is great! No problems there! However, it's regarding a young man in the clinic. He wasn't wearing scrubs like the rest and he called the doctor "Mom". Isn't this an OSHA violation? Or HIPA? Why is some kid in a space that deals with sensitive information that's not a worker? I really love this clinic, but if the doctor is allowing her family to view my personal information than I need to say something. read more

I've called and came in countless of times with questions and concerns with my freshwater tank and every single time Miles steps up and answers anything i have to ask! He's really helped me grow my tank into what it is now ! If y'all have the chance to see him, ask for miles and he'll make sure you're good to go! read more

I took my doodle to get groomed at this location less than a month ago and her haircut looked horrible. Her fur looks so uneven in different places. The lady literally rushed her groom would never go back to this location.. she told me nothing about the groom and just handed me my dog and just wanted her tip. read more

Extremely unprofessional. I called before to see if they could get my dog in for a grooming. Called 5 minutes later to confirm the appointment and I was put on hold, hung up on, and ignored. Drove to the store and found the groomers eating and drinking bill millers. I told the groomer I tried calling and her response was "sorry the breakfast arrived so we all rushed to eat". This was at 10 in the morning. I went to pick my dog up at around 2 and spoke to the manager. I was informed that she allows the groomers to eat while on the clock, but would speak to them. Highly unacceptable, not worth $110. read more

Petco - Grooming receipt - Pet Stores Near Me - San Antonio, Texas

The scheduling through the Petco app was so simple! Even though the app only scheduled a 15min appointment, the vet took adequate time to give attention to and diagnose my 11 year old. I had so many opportunities to ask questions and explore both short and long term treatment options. We felt very cared-for. The tech was also very sweet in telling personal stories about her pets with which I could relate. This will be our new regular vet! read more

extremely helpful . The people who work at the place are really kind. I called them looking for a hamster. No other stores have the hamster I requested except this store. This store has a lot of hamster choices.people going for hamsters come here. read more

Did a great job on my maltipoo, she got a wash, haircut, and nail trim. She even seemed happier! read more

Petco - Did a great job on my puppy she was looking brand new! - Pet Stores Near Me - San Antonio, Texas

Very unhappy, took my shih tzu for 1st hair trim. I requested top of head stay long and leave the tail alone. When it was time to pick up my puppy, she was given a Marine crew cut and tail was shortened! The groomer said that my pup " wiggled too much and caused her to shave more than intended" not a good excuse for a "professional" should have just let it alone on top. I am now looking at a short hair poodle. So dissapointed! My friends say I should not have paid! read more

No accommodations for people with disabilities. No electric carts. They clearly saw that I have limited mobility. No one offered to lend a hand. The lights were off in the store and it was already 9:15am. Rude employees. The store was disheveled with racks of pet clothes blocking the aisles and all over the place. read more

Went to purchase food for my new rescue and couldn't find a cart at the front to help load my bags of dog food in to continue shopping. When I asked one of the employees if they had any carts she said they were down to three (3) for the entire store. Funny enough as I looked around at that time of her answer I saw several carts full of merchandise the store clerks were using to restock. I guess it's more important to use carts to restock instead of allowing customers to use them to purchase merchandise. Not the best experience and probably helped solidify my decision to shop at Petsmart just across the way on Dezavala in the future. read more

I'm a huge fan of this Petco's grooming service! The staff was very professional and and made me feel comfortable leaving my puppers with them. My dog is a small terrier with a wiry coat and they gave him a nice trim, keeping it neat around the face and tail without cutting too much. I can tell Bear had a good time too - he was very happy when we picked him up! As a side note this is one of the larger Petco stores I've seen and they have just about everything there. We'll be back for sure! read more

Everyone I have talked to is so helpful at this location! I love the grooming salon here too. They are always so good with my both my Australian Shepherds. Mikey and Ori love coming to get groomed here. When we get in the parking lot it's like they both know there going to see the lady's in grooming. I highly recommend bringing your fur baby's here! read more

Are employees of petco trained to avoid people and not offer to help them? This happens at every petco. I will be looking at fish for 20 minutes, and there is not an employee in sight that can help. You have to go hunting someone down, and they always act off put like you just interrupted something important. You can get better customer service from Popeyes. read more

I absolutely love this store and the Vets are great so I was expecting a good experience the groomers. I'm still in shock and have no idea what I paid for! My dog looks no different nor smells different then when we arrived despite them telling me he was bathed. All I heard we're excuses about how he was too much for them and it would be dangerous to cut him on that condition. Yet they managed to keep him for 4 hours and didn't bother calling. I expressed my dismay and they could care less. I thought they were very rude and now my dog looks funny. I will go elsewhere for grooming from now on! read more

The lady barely cut my dogs nails, and was in a bad mood before she even cut her nails. Then got pissed off when my dog started jumping around when she tried cutting her back nails, dogs are going to do that. She then told us we will probably have to take her somewhere where she can be muzzled. She was very unprofessional and rude. Won't be coming back to this groomer. read more

Found everything I needed, just got a rehomed dog and he needed everything. They were so helpful and relaxed about it, I wish I had gotten his name but he had recently gotten a large dog and was a lot of help. Will always go there read more

I was helped by Serenity today and shes Amazing!! She was multitasking doing register with a line and answering calls and also helped me adopt ferrets. Such a sweet personality. I appreciated her helping me out today and wish her the best with her new job there! read more

Hazel is a mature rescue dog who is blind. I'm very cautious about where I take her for grooming. I have never had any issues taking her to Petco. She's always relaxed and happy going in and when I pick her up. They take great care of her. Angelica was her groomer and Hazel loved her. Will continue to go back and recommend. read more

Petco - Pretty girl! - Pet Stores Near Me - San Antonio, Texas

This store has some of the best service I have ever expereinced. I may have a competitor just down the street, but I will go the extra way to shop here. Also, took my yorkie for grooming today and I was so impressed with how great of a job Angelica did with my Parker. This store is obviously a great team of people that has a management staff that creates this positive and professional enviornment. I can't think of going anywhere else anymore! read more

Petco - Great job Angelica! You did such an amazing job on my baby. You are the BEST! - Pet Stores Near Me - San Antonio, Texas

This is by far the worst petco in the entire city of San Antonio!! Don't shop here go to a different location any other location will be better then this one. Wanted to purchase a saltwater blue tang (Dory) n see if they can honor the online price n got a fat NO so as a long time customer of petco and believe me I have spent my share of $$ in this business. Don't shop here Employees/management don't care. #freedoryfromevilpetco read more

We have gone in here several times for the saltwater and freshwater fish. We had one experience with a younger gentleman that was wonderful! Since then are 6+ times going we have to hunt someone down to even get help and then they are rude and uneducated. Just left the store for once again dealing with a rude employee. Will never go back even know it's close! read more

They have definitely improved their service. I gave them another chance because the other groomer started to slack off. It's hard to find a dependable service for anything lately, but the groomer that hurt my dog twice last time is no longer there and they have taken good care of my dogs. Hopefully this lasts! :) read more

This Petco is one of two pet stores I love to go to. They're always so friendly in this location and everything is so organized. Most importantly it's clean! I brought my puppy in for training with Robert and he was always so patient. read more

Mitzi is a very sweet even-tempered Miniature dachshund. You would think it would be easy to trim her nails. It usually takes three people to do the job. On this visit there was a young man who held her face gently in his hands and whispered to her as her nails were clipped. She stood there enchanted without moving the entire time. Thank you for her first stress free nail clipping! read more

This is my favorite Petco location! The staff is always helpful and pleasant. I always purchase my pets' food and treats here. I recently took in my mutt and dachshund for grooming and I was very pleased! Mutt's hair cut and nails looked awesome and weenie's bath and nails were perfect. I highly recommend Dezavala/Vance Jackson location. read more

Petco - Both came back happy from grooming! Didn't seem scared or anything. Very happy with Petco! - Pet Stores Near Me - San Antonio, Texas

we had to pay for plastic bags at checkout.

Simply put, the customer service at this location is amazing. Dr. Christina Roberts, Heather, and Savannah made sure all my questions were answered, took good care of my new kitten, and even helped me pick out some accessories for her. If you want a happy, healthy pet go to this location! They'll take care of you and your little one. Awesome guys! read more

I took my very crazy puppy to get groomed today for the first time and they did an amazing job he came back happy, soft and smelling amazing!! Will be coming back for sure!!! read more

This store and it's corporate office are a total scam. I've been a fish enthusiast over 20+ years and have bought many fish here. I bought a $20 betta less than 24 hours ago and it died. I brought this fish in to the store without a receipt and was told that because I didn't have a physical receipt I couldn't exchange it. When asked if they could reprint it they said they do not do that. I was treated like a criminal and a liar for a $20 fish which I wanted to exchange. The girl who rung up the transaction 24 hours prior was the employee telling me this. I chose to contact the corporate office and was told that they were able to exchange anything else I bought during that transaction without a receipt, which included an aquarium, but they would not exchange the fish. They said this after calling the store and speaking to the same exact employee because I saw them through the window. I am a tattooed man with 2 arm sleeve tattoos and believe I was racially profiled by the 2 Anglo Store employees. I've never been so offended in my life. I urge everyone to stay away from this store and especially Sierra who was going to deny me the moment I walked through the door. She wasn't even at the register when I walked in but chose to address me rather than let her coworker speak to me. read more

This place rocks. I have been to several competitors asking questions about fish and/or fish equipment and this staff not only knows their stuff but are friendly as can be. If you have fish questions talk to Savannah. She and the rest of the staff are quick to help me. They even get me their pest snails to feed to my puffers. And happy to spend the time to get them. Not many other places will do this - and if they do give me a little attitude. I go out of my way to go to this particular location. Always friendly! Thank you Petco for making me feel so welcome every visit. read more

This was the 3 time taking my puppy to use their partner Vetco At the Petco on San Pedro and 1604 interchange. Again the vet tech did a bait and switch on the "services" offered. Last month I was told that even though my puppy was on heartguard, the doctor could not write a prescription because her weight could change, that I would have to continue to come each month. It should be noted that the individual cost of heartguard is double the monthly cost with a prescription. After buying and administering heartguard for 4 months, they changed, now I was advised that they were requiring a heart worm test at the cost of $39.00, in addition to double cost of the heartguard to continue with them. This is absolutely a scam. They are advertising cheaper prices, and no veterinarian fee, but their prices are double, and change what they say each month to charge for tests. You are better off going to a regular pet hospital. BEWARE, BEWARE, BEWARE. Nothing is free, they are making up the difference by requiring unnecessary tests to make up the difference. read more