I have spent the past four years living at university square apartments so I can safely assure you…read morethat you do not want to live here. The rent increases year after year are quite a lot to deal with, but are nothing compared to the inconvenient maintenance work plaguing all of us living here that never seems to actually fix any of the existing problems with the apartment complex. the water is often completely shut off multiple times a week for hours on end; for entire days, several times a month you are expected to be without running water. They often spring inspections on you with sometimes as little as 24 hours notice saying that they will come by some time between the hours of 9am and 5pm to do surface level work on the units in order to charge more next year without actually improving your quality of life at all. They expect not only that you are available during these hours, that your pets are crated for the entirety of this eight hour window, and also that you are not to use your apartment that you pay more and more for every year, during these hours. Communications are one sided, with letters being placed on your door right before they leave the office for the day, giving you no time to respond to them. Emails are often sent out saying that they are out of office, leaving early, or otherwise unavailable during their posted office hours. several times I have had to leave work early to try to visit during these office hours (which are likely the very same hours which you work at your day job) only to find no one there. On another note we strive to keep our patio looking clean and tidy while we see others' full of trash and random assortments of things; yet we receive letters threatening monetary fines, for example, for having potted plants placed in the gravel directly outside of our apartment. If you would like to save yourself some of your sanity I highly recommend you look somewhere else.

I love this apartment complex…read more It's within walking distance to NAU (just across the street, about five minutes away from north campus), downtown is fairly close, and there are a few grocery stores within walking distance if you don't own a car. Great for students. I thought that the apartment was priced appropriately given the proximity to campus, comparative to other apartments in the vicinity, University Square is quite a bit cheaper. The apartments themselves are nice and come with all the basics you need. The layout of the apartment is sensible, and the private bathrooms in each of the bathrooms allow you to have some privacy if you're living with roommates. The units are quite standard and aren't luxurious by any stretch, but they provide all I need and I enjoy living here. Last of all, the staff and events they hold made me want to give this apartment complex five stars. A little while ago the complex was taken under new management and they're doing a fantastic job. The staff are genuine and nice and I always enjoy talking to them, they put on events twice-thrice a month where there's (tasty!!) free food, and opportunities to win things, it's always fun. I'd recommend living here.

I have loved my time at the Grove! I see a lot of people on here complain about their roommates…read more This makes no sense to me. Sorry your roommates suck but that doesn't mean the employees do! I've had random issues here and there and each time it's been a quick and easy fix. Without going too much into details I've had my own personal issues and management has gone above and beyond for me to feel safe and secure! I've only gone over my given utility cover of $25 by $1.96! I know a few people who have gone way over and that's because they constantly throw parties. I walk to and from campus everyday so there's no need for an over priced campus parking pass (plus The Grove comes with a free parking pass)!

This place fucking sucks the amenities are horrible something is always wrong somewhere I had to…read moreput in at least 20 collective maintenance requests for just the laundry room in 2 months with my roommates the move out fees are ridiculous and you get charged for "fixes" that they don't even do had the hot water go out three times if you have terrible roommates you have to personally pay 400 to move apartments i received a utility bill long after moving out as well genuinely live anywhere else

I moved my daughter into the Suites this weekend. It was not a pleasant experience. A couple…read morethings.... Elevator - she is on the 5th floor and the 2 little girls in the office told me that we would have to use the stairs. We did 2 loads and about died. Thankfully a nice cleaning lady let us use the elevator. PLEASE be more aware. Were we never asked about health conditions or being physically able to use all those stairs. Paying $720 a month and no elevator, pretty ghetto. Jack Card - the 2 little girls in the office never told us after handing us the key to her apartment that we needed to have her Jack card to even get in the building. Pretty important. But one was busy eating so go figure. Parking - I was told to be careful unloading the car as you could get a ticket. WOW! Move-in time and you are really going to ticket parents to get money. Do better! Common sense, were are moving a student in. Signs - NO signs that say 2nd floor Welcome Center this way! Nope, had to guess where it was at. No signs to say park here to check-in. Soo many parents doing U-turns. Put out signage! Payment - the little girls couldn't take a payment BUT had to ask about it first. Train them better. Office workers - please screen these people before you hire them and then train them once you hire them. NOT helpful at all! And I heard that from multiple parents.

Don't live here to go to college. I blame this place for making my college year even more…read moredifficult; the wifi is so slow it's hard to do assignments, my power went out MULTIPLE TIMES while living here, all the time power goes out and you are out of luck until tomorrow no way to finish assignments unless you use your phone. I got charged a bunch of fees for "wall damage" and repairs, when I have photo proof of there being none, when I complained the management team said it was too far past the time I'm allowed to combat it ?? It cost me so much money to live here, I had to go to the other side of campus to print out materials for my classes because you only get like 5 pages for free. Overall bad experience.

I've lived here for almost 3 years. Here's my experience:…read more - Located on campus, and is housing for students only - that's great! - NAU Police enforces campus law here - which is great - and don't worry, you'll get to know them pretty well...they are here a lot! - Managed by American Campus Communities (ACC) - that's not great! - ACC needs to improve in many areas. Here are some examples: 1. Summer of 2025: sent out an e-mail that mattresses will be replaced. By the end of the summer, I didn't get a new one and had to reach out to them to find out why. Oh- they didn't order enough. Too bad, I don't get one. Even though my flat sad mattress is from 2014 (original from when Hilltop was built). 2. In the Fall (September), Hilltop starts sending out "RENEW NOW FOR LOWEST RATES" e-mails to their current residents. I renewed early (reluctantly, but in prior years, that was always the lowest rate. And, I did like the convenient location on campus). A few months later, my room style was priced $240 lower PER MONTH than what I signed on my contract. Apparently, ACC didn't account for classic Supply and Demand principles related to the increased supply of student housing (the new Park Place apartments offered much nicer, new apartments for less than old Hilltop's prices). So Hilltop was forced to lower their prices to try to fill the community (I was told they never did get it completely filled). After contacting the Hilltop management and begging for some kind of discount or concession (even just free parking), they said absolutely not. Essentially, a big "FU" to me. They claimed if they lowered my rent/ re-did my lease, they'd have to do it for everyone who signed early. I later found out that they indeed DID let certain students re-do their lease. They also decided to later offer 10 month leases only, and let some people change to those but never notified or offered that to residents who had signed early. That would have been beneficial to me. I see that now they offer 'lowest rate guarantees', so they must now realize how terrible they treated some of us. But, Hilltop, I am sorry...it's too late in my case. You got an extra $2,880 from me. I hope it was worth it...I will never, ever recommend an ACC property to anyone I know. 3. Maintenance personnel over the years is hit and miss - some are very nice, and some clearly don't like their jobs. We had an issue with our front door not locking and at one point they wanted us to just leave our apartment without being able to lock it. It's a long story, but just one example of how they don't care about our safety. 4. They have a rule stating you cannot lock any type of bike or scooter to stairwells or walkway railings (lock it to the bike racks only), but they never enforce it. I've had to maneuver around bikes, e-bikes, scooters when walking to my front door many times. I think this is against fire code, too. 5. They advertise package lockers. BUT, they're only accessible during the (inconvenient) office hours. The office is completely closed on Sundays. Since I first moved in 3 years ago, they've drastically decreased the hours that the office and amenities are open. 6. The only amenity you can use when the office is closed, is the gym. Nothing else. 7. The Zego utility bills keep increasing and nobody can explain why. 8. Parking lot becomes one large sheet of ice in the winter. They are too lazy to properly plow the snow. Good luck! 9. Finally, the entire flooring replacement project is likely breaking some kind of Arizona landlord-tenant laws. They are forcing students, during the school year, to pack up their entire apartment and vacate for a few days. WHAT? Oh, and they 'hope' they are able to clean up all the dust before you occupy your apartment again. Oh, and there might be fumes from the glue. The note they leave on your door, prior to starting the project, states conflicting construction dates. They should be providing alternate lodging during our construction dates, but because ACC is focused on the almighty dollar (and NOT you, the student, even though their website says otherwise), they would never do that. There's a lot more I could say. And if ACC posts a reply saying they'd like me to reach out to discuss these issues...I already have reached out, as have other residents. ACC will not resolve things and will not care. Please choose your student housing wisely.

PARENTS BE WARE!!!! This is my own personal experience as a parent, with Hilltop Townhomes managed…read moreby American Campus Communities. I would give them zero stars if I could. They allow students the access to fraudulently renew leases with their parents as guarantors, then try to hold parents responsible for "auto" renew leases. This is absorb and against real estate law in Arizona. Please be aware of this scam. I am sure many parents are held illegally responsible for leases that they did not renew. Please reach out to me if you have been impacted.

I would say not worth it overall. Sure, utilities tend to be a bit cheaper, but for $784 per month…read morein rent, I would expect the rooms to be a tad bit bigger. I believe the private bathroom was probably a bit bigger than the actual bedroom, but still nice interior I guess. People in front office are pretty nice. Mail can be a bit of a hassle sometimes, but it is what it is. However, don't even get me started on the parking situations. The day I moved in, we were told that my dad could park out front by the curb while we unloaded, he just had to put his hazard lights on. From that day on, I saw everyone doing that: people moving in, people moving out, food delivery people. But recently I got a citation for doing what I've been doing for nearly the past several months! I was apparently parked in a fire lane, designated by a sign. But obviously nobody listened. Maybe if you really don't want people parking there, paint the curb red? Just a suggestion.

I wish i could give skyview 0 stars!! Our wifi goes out for random times for days to weeks,…read moreMaintenance can enter your apartment whenever they want and they don't have to have a reason or a specific day! They increase your rent randomly and don't have an explanation for doing so! They also will charge you random fees with no reason and when you confront them they try to come up with a reason and can't! DONT LIVE AT SKYVIEW!!

This small to midsize university is nestled in the mountains of beautiful Flagstaff, Arizona. The…read morecampus is lovely and all of the students that work. The tours are extremely friendly, personable, and knowledgeable!. In addition to the great location, it's walking distance to the downtown area of Flagstaff, which is just delightful. Great shops, plentiful, coffee, shops, record, stores, bookstores, etc. It really has that small hometown feel. :)

Since the massive drop in enrollment (3k) for Fall 2026 and the 250+ person layoff (Summer 2026),…read morethe university is really struggling. It's not just philosophically; it's everything. Instead of laying off administrators, they've laid off actual boots-on-the-ground workers. The president just got a 20% raise. Two percent per year is standard, not 20. Overall, I think the university is hypocritical. Your experience, unfortunately, heavily depends upon your professor, major, supervisor, or manager. Experience is inconsistent across the the board. Their parking and transit is failing. Special events are unsupported. Maintenance and custodial staff are overworked and falling behind. Residence hall staff are overworked. Budgets are being slashed. Morale is really low. If you're a potential student, you'll need to do a lot of independent research to see if attending NAU is a good choice not just for your MAJOR but also OVERALL. Conditions are getting tough. Flagstaff is getting more expensive, ironically. God knows, DO NOT LIVE IN McCONNELL HALL. It's a mess! The electrical system, plumbing, WiFi, hot water, and smoke alarm system are all a cluster. It's also very noisy since they removed the carpeting. Further, the building layout is confusing, the lights obnoxious, and the colors are ugly. It's kind of depressing. So, if you're affected by your environment, I would live off campus rather than McConnell Hall.

Our experience with Yugo Flagstaff Grove (August 2024-July 2025 lease term) was unacceptable…read moreoverall. When my daughter moved in, her unit was in awful condition with a strong cat-urine and ammonia odor that made it unlivable for several nights. We had to make other arrangements while the property replaced the carpet, repainted the room, and replaced the base trim. Although the staff were friendly and repairs were eventually completed, management refused to take accountability for the situation. They declined to waive a small $65 move-out fee and even misapplied Fair Housing law as their reason. A simple gesture of goodwill could have turned things around, but instead management hid behind misinformation. We will not be recommending Yugo Flagstaff Grove to other students or parents.

definitely pros and cons. so here are mine that I think might be helpful:…read more pros: close to campus, fully furnished, equally priced to most other apartments up front cons: high electricity fees, cleanliness isn't up to par for the amount you pay for rent, cheap building materials that are easily damaged and break often, very limited parking, and the turn in/out of the parking lot is super annoying, plus they WILL tow you even if there isn't enough parking spaces which is their problem imo. i think it's a good place to live for the most part, most of the staff is great! but i do think they are understaffed. don't have super high expectations, it's a college apartment. but I think there are better places to live if you are going to pay $900+ a month for rent.

Number 1: NO PARKING, if you don't get a parking pass before they run out, you will get towed and…read morehave to fork out $300+ to get your car back every time. Number 2: THE TRASH, they rarely clean out the trash rooms if ever, and the trash cans at the bottom of the elevators are always flooded and spilled out onto the floor, biohazard smell and if you have a dog you have to keep them on a tight leash so they don't eat something that's been rotting for days. Number 3: PETS, like mentioned, this place is all indoors where all apartments are accessed through the inside, and the floors around the stair doors are filled with piss stains from dog owners trying to walk their dog, it reeks and they haven't done a single thing about it. Sometimes if you're lucky you might happen upon a puddle in the elevator! Number 4: THE MAINTENANCE, roommate literally tore the thermostat clear off the wall and then moved out the next day with no repercussions, and we were still charged the same utility bill for the two months it took them to fix it. There was a whole ass inoperable moped in the living room for pretty much the entire term, and the front office did nothing about it. (I'll attach the photo I took if I can find it), Another time, a guy unlocked and entered my room while I was watching a TV show and started looking around my room "for damages" in the middle of the second half of the term, I don't recall hearing a knock or an announcement, but they had supposedly sent out an email earlier in the day. Number 5: THE FEES, $150 redecorating fee they give you so they can do absolutely nothing to your unit before you move in, I'll also include the fees they're gonna put up my ass after cleaning the common area alone while all three of my other roommates left a month ago. I don't smoke or drink, but I just cleaned up 50 empty liquor bottles and scrubbed resin off the shitty floorboards for the past 3 days in their honor. Don't live here. Edit: since I haven't been charged the fees after moving out yet, I'll come back and remove that part if the opposite happens, until then I won't keep my hopes up. As a side note, the staff is actually pretty nice despite the cons, but I don't rent an apartment for the staff, I rent it for the conditions.

Honestly had an amazing experience living at Village at Aspen Place. It is a little pricy, but I…read morethink it's worth it. The units are very nice, and you have a lot of extra amenities including a pool, great jacuzzi and gym. You are in a PRIME location in the middle of town, and it's pretty walkable/bikeable to anywhere, especially downtown. There are a few restaurants that I enjoyed right below the apartments, and Whole Foods which was where I shopped for all my groceries. The office staff and maintenance staff were also very nice and fixed any problem very quickly. Overall, if you can afford it I would recommend this apartment to anyone!

Beware. Total ripoff. They say they have an apartment and get you ro pay a NONREFUNDABLE $375.00…read morefor an application. Then magically, there is no apartment and your out $375.