I wish i could give skyview 0 stars!! Our wifi goes out for random times for days to weeks, Maintenance can enter your apartment whenever they want and they don't have to have a reason or a specific day! They increase your rent randomly and don't have an explanation for doing so! They also will charge you random fees with no reason and when you confront them they try to come up with a reason and can't! DONT LIVE AT SKYVIEW!! read more

Don't live here, the management doesn't care about those who live here. I'm about to move out finally and thank god because they've been doing construction everyday since mid may. Everything in here breaks and is cheap, and the walls are so thin I can hear my neighbors shower, close drawers etc. the construction workers they hired are all rude, and block the entrances to the garage everyday. The girls who work here are horrible too, as one of them sat in my apartment yesterday and talked on FaceTime inappropriately with some guy. It appears nice at first but trust me this place is overpriced. Oh and not to mention how trash the old payment system was, I got overcharged many of times and when I called I was never given any money back read more

Poor rating due to issue with return of security deposit that I'm still waiting for today (November 8, 2024) after a July 28, 2024 move-out. Accounting had no record of security deposit paid. Was getting multiple emails of balance due and threats of sending to collections. After multiple calls, emails and showing proof of the paid security deposit, it was credited to my account mid-October, but still haven't received. Makes me wonder if this is a regular practice/error that people/parents just don't bother to fight. Be aware. read more

Honestly, this place is awful. I do not recommend it to any students looking to live here. The units are nice and well furnished but the management is the problem. There were issues with the scanners to get in the buildings and they would say the problem was on the student's end yet it was the actual scanner having an issue. Do not get me started on the construction they started 3 weeks before finals, they should've just waited. Now within my last month of my lease they are changing the way we pay rent. Who in their right minds changes it now, but not for the future residents. I would never recommend this place to anyone. read more

Horrible. Awful. Do not move here. It looks nice and everything but they treat you like shit. I also don't want the management to be replying to this. Fix the problems instead read more

Same people that own The Suites, same awful management, they only care about the rent payment showing up. We got harassed all summer with emails and even phone calls advising to make first rent payment. When it was time to move in they forgot my daughter's cat and made her change to a completely different floor plan that cost more. The only reason she chose to live here was because of the floor plan with a large bedroom and closet and she ended up paying more for less. The day she moved in the room was dirty, there were patches on the wall with paint that didn't match, dishwasher and dryer were broken. Then tried to say there was not maintenance available over the weekend. She also was unable to fill out her move in paperwork regarding the condition of the place because their computer still was expecting her to live into the other floor plan. We knew better after she lived in The Suites last year but confirmed this year. Don't live here. read more

My daughter has lived in Skyview Apts for three years. The residents in her entire building have had zero water for the last two days. The pipes broke on the first floor inside of some apartments. Those students were put up in hotels all paid for. However, they shut off the water for the entire building and didn't do anything to assist the other residents except for giving each one of them a gallon of water to use to flush the toilet. I am appalled at how management is handling the situation in regard to the students. Tenants have rights. The Landlord is responsible to keep the premises in a fit and safe habitable condition. It is the Landlord's responsibility to supply running water and a reasonable amount of hot water at all times. It is below freezing temperatures. (No hot water is considered an emergency). I have paid for a hotel room for my daughter for the last two nights. Skyview is reimbursing for hotel rooms only for students on the first floor that were affected by the flood. By turning off the water to the entire building all students were affected by the flood. The water is still not turned on. It's been 2 days and no estimated time for it to be turned back on. Management will not take calls. They are refusing to provide any assistance. What Skyview charges for rent you would think that they would be able to afford to accommodate the residents in a better way. read more

DO NOT LIVE HERE UNDER ANY CIRCUMSTANCES. DO NOT SEND YOUR COLLEGE STUDENT TO LIVE HERE. If I could give this apartment complex zero stars I would still want to go further and give negative stars. Administration is abysmal, and maintenance is worse. I paid for the entire month of August and had to beg them to let me move in before the last three days of the month, so I was homeless for three weeks. Then they refused to clean the room that was filthy to the point of being unable to move in and provided the reasoning that because I "moved in early" I forfeited necessary maintenance. When I stated I have my own mattress and would not be using the one they provide, they told me I would need to purchase my own storage unit to store it. The four bedrooms are less than 10ftx10ft and absolutely not worth over $1k a month. Maintenance is allowed to have 48 hour notes posted with dates ranging through an entire week, then they are permitted to extend that 48 hour notice for another week beyond that, so there are almost full months where residents are expected to allow maintenance in at any point. To rephrase, I regularly had to be prepared to let a stranger into my apartment at any given moment from 8 am to 5 pm for an entire month. When my fridge broke completely and I had throw away $200 of groceries, it took a full week for maintenance to even respond to our request, then they took an additional 3 days to come inspect and replace our fridge. We were offered $75 each to compensate for the food we lost, and did not compensate us at all for the ten days we spent having to eat out for every single meal. Skyview administration approves pointless and intrusive projects in the middle of the school year that allow maintenance to make excessive amounts of noise for ten hours a day which makes it nearly impossible to study. Currently, they are replacing the siding of building that has no genuine purpose besides aesthetic directly before finals, which comes with a minimum of 7 hours per day including the weekends where residents are subjected to the sound of a jackhammer against their exterior wall, which is not pleasant. The entire draw and selling point of Skyview is its location on NAU campus - I am here to tell you it is not worth it. You would have better luck living off campus for less money and better service and amenities. I thought living in Elara at the Sawmill was bad, but after moving to Skyview I wish I had stayed there. Do not live here. If you already signed a lease but haven't moved in, find someone to take it over ASAP or just break the lease - I guarantee the money you have to pay to break the lease is more worth it than the nearly $15k contract Skyview will lock you in for to live in their shitty conditions. I regret living here and I will tell everyone I know to avoid this place. read more

I would say not worth it overall. Sure, utilities tend to be a bit cheaper, but for $784 per month in rent, I would expect the rooms to be a tad bit bigger. I believe the private bathroom was probably a bit bigger than the actual bedroom, but still nice interior I guess. People in front office are pretty nice. Mail can be a bit of a hassle sometimes, but it is what it is. However, don't even get me started on the parking situations. The day I moved in, we were told that my dad could park out front by the curb while we unloaded, he just had to put his hazard lights on. From that day on, I saw everyone doing that: people moving in, people moving out, food delivery people. But recently I got a citation for doing what I've been doing for nearly the past several months! I was apparently parked in a fire lane, designated by a sign. But obviously nobody listened. Maybe if you really don't want people parking there, paint the curb red? Just a suggestion. read more

DO NOT LIVE HERE!!! For what you're paying, you'd think Skyview would put a little more effort into maintaining the welfare of their tenants, but no-- just another big company preying on students who need a place to live. They've shut the water off in my building for two days, won't give us any information, and we've been stuck without drinking water for 2 days because they only give us a gallon per day, which we have to use to fill our toilets (still not enough). I read through the lease agreement to see if there's anything they should be doing and the answer is no! They aren't liable for anything, and in a situation like this, I should have the right to feel safe and comfortable in my OWN APARTMENT THAT I PAY $900 A MONTH FOR. But no. Not their fault, according to the lease. The staff is miserable to work with. I've called numerous times to ask for more water and to no avail. They genuinely could not care less about the welfare of the students living in my building. Not to mention, when I moved in the place was DISGUSTING. Walking around the apartment turned my feet black, the whole place smelled like cigarette smoke, there were crumbs in all of the kitchen drawers, and hair in the sink. But none of that is even comprable to the hell they are putting us through now. Living in Skyview has put me not in just an uncomfortable situation, but an unsafe one. Literally haven't haven't been able to use the bathroom or drink water in my apartment for TWO DAYS and nothing is being done about it. Save yourself while you still can, live literally anywhere else. The dorms were better than this (and that's really saying something). read more

Super disappointed in this apartment complex. First our building flooded and multiple residents had to evacuate, we have had a serious mold problem for over 4 months now with still no response from a manager, and everything in the apartment breaks constantly. For paying almost $1000 a month, we deserve better. Not to mention there was no cleaning done when the previous residence moved out, the bottom of our feet were black for 2 months even with mopping constantly! Rethink your decision to move here, there are too many problems here that nobody who works here is acknowledging. read more

A full fledged for profit business renting rooms a the highest margin, constantly increasing the already high costs and charging horrendous fees for utility services. Not the place you want your kids to learn adulting as it comes at a very steep price. I used to give to the NAU foundation. No more. All my extra $$ are going to this place. NAU foundation should solicit Sky View for a donation. read more

Skyview apartments are extremely nice and well kept. However, the office staff (primarily Chris in bookkeeping who claims to be a manager) is not helpful. Many things have happened or went unresponsive for the year we have had the lease. The most recent is the late fee that occurred due USPS taking 6 days to get to them from Phoenix. I emailed and called with no response for over a week. I finally called and got no where. It seems like one thing after another administratively. Not sure if the beauty of this place is worth the headache read more

First day I moved in was horrible, the common area was not cleaned. Nor was the rooms. I called them and they said that they couldn't do anything about it because it was the common area when they advertise online that they clean everything before you move in. Charged us for broken items when we did not break it read more

I lived at Skyview for a year and a half and only left because I graduated! The apartments have the perfect layout and amenities, the location is perfect for students, and the gym is perfect if you don't want to go to the HLC. The staff are always kind and help you with any problem you may have. Highly recommend:) read more

I lived here August 2021-December 2021. Everything was perfectly fine, minus some bug issues, and I only left because i was transferring to another school. I sublet my room to another person and things were going smoothly- until it came to returning my security deposit and refunding my rent that I had paid in advance. It is now July 2022 and I have yet to receive the month of Januarys rent refund and my deposit was sent to the wrong address in April. Very disappointed in the lack of communication, literally no response, from management and corporate. read more

Their leasing managers are incompetent at resolving any issues. If you sign a lease here just know that's not the "final" lease they can add or make changes to your lease at anytime. I have been bullied by my roommates and by the leasing manager Brooke Loyd. I received a leasing violation WITHOUT ANY NOTICE OR PROOF. When I went in to talk about it I had pictures of how disgusting my house was from my roommates. The leasing manager, Brooke Lloyd, dismissed all of my problems. They relocated me into a new apartment, too bad the new apartment had no AC. The maintenance was terrible and rolled their eyes at me while in my apartment. Management notified me on June 7th that maintenance would be entering my apartment between 9 and 5 the next day. I walk into my apartment on June 12th at 7pm and find my lights on and AC running I continue to unload my groceries and four men walk into my apartment. As a 21 year old thin girl, it was scary to 1) not be notified large men would be in my apartment and 2) have 4 men in my apartment after hours. Skyview does not put a women's safety as a priority. And they never even actually fixed my AC. I lived in an 87 degree apartment all summer long. You also aren't allowed to open your window more than a couple inches at skyview without them voiding your lease and kicking you out. For the price of this apartment I can reassure any "future renter" it is not worth it. Skyview enters your home whenever and however they please. I am 100% positive that they pay for their RC's which are junior level RA's to post 5 star reviews of this complex. (Which yes skyview does have RA's.) The only nice and helpful RC was Derrick. Overall my time at skyview was horrible. I didn't realize that I was going to be living in dorms again. South village was more relaxed than skyview. I'm happy that I am gone and good riddance to the horrible complex. read more

Great space for the price ($739 with parking at the parking garage right next to the building). All amenities included except power. The building is still new however and some minor glitches and bugs are expected. During my first night at the building, my shower only had cold water. Same the next day for a couple days. Turns out I had to turn my hot water on from under the sink. Cable tv was out until we realized we had to connect a coax cord from one wall outlet to another wall outlet to get the outlet near the tv to get cable (strange I know). Finally, the bath tub sits a couple inches above the level of the floor. But as for positives; the closet is large enough for my 5'7" girlfriend to lay down in and out her arms out and not touch the walls or floor. A full sized bed and my own bath and shower, the bath being deep enough to come up to my armpits and for my legs to be fully stretched out (I'm 5'10"). The kitchen is spacious and the living area had a great view of the lawn/patio area facing into campus. The CAs are polite and greet me every time I come into the building. Over all I give it 4 stars (I've been in the building for about 5 months now) because of the staff and space. read more

When looking online the place seems to be too good to be true. Well, my experience has been completely awful to say the least. They claim to have a roommate matching service but I have had nothing but conflicts and arguments with my roommates and when I talked to someone about a unit switch, they were all out of units and suggested a meeting like that would solve anything. My mental health has never been worse than living here with these roommates. The price is not worth the space. The rooms are much smaller than they seemed online and when I moved in the kitchen was filthy and they clearly did not clean between tenants. The fire alarm batteries seem to die every couple months and every time they die is late into the night when the desk is closed so I bought my own batteries to solve this problem myself. Not only is it overpriced (I'm paying $860 a month plus electricity), but they raised the prices for the next year "starting at $949!" When I was called and asked if I was renewing my lease I said absolutely not and when they asked why I explained everything once again. The front desk is a hit or miss when it comes to being helpful. In the beginning of the winter weather I noticed spiders crawling around the counters and hanging from the ceiling in the kitchen. The ONLY pro about this place is that it is on campus. I had to re-let my space and found a new apartment off campus and to whoever replaced me I hope you won't get consistently bullied by the roommates like I was. If I were you I would stick to the campus dorms, which are much cheaper and much more spacious. read more

I think Skyview is very much overpriced, the apartments are new but cheaply made, they go into our apartments an obnoxious amount, and I think the staff can be dismissive. First problem was the fact that a month after moving in I asked front desk for the move out date and no one knew, and I eventually received 3 different answers. Furniture is cheap and walls scrape easily, which I am concerned will affect my move out and deposit. I also noticed a pattern with when they tell residents that they're going into our apartments. They send the email notification when they already know students are out of town, which seems like they're trying to find things not allowed in the building. When people do come into our apartments, like this morning, it was three men, not in identifiable Skyview staff uniform, which can be alarming when you're home alone and they knock and then open the door after waiting all of two seconds. Something that probably is not Skyview's fault: since this is a "new" (a year old at this point) address, it is impossible to change your registration or mailing address to here. I also noticed that Skyview does not have an entrance for people who use wheelchairs. They have ramps, but no way to open the door once up the ramp? Seems like some type of code violation, but what do I know. Overall, I am not a fan of Skyview. SORRY FOR THE RANT read more

I called Skyview to ask about the floor plans they had available and my conversation with the staff exceeded expectations. Not only did someone help me with talking about everything/anything having to do with Skyview but they were also very knowledgeable about NAU and Flagstaff in general. I learned a lot about the property and the community. :) read more

I understand that the complex is brand new, so things will obviously break. However, the batteries being dead in my fire alarm at 11:30pm not even 2 months into having lived here makes no sense. What's even more unacceptable is the fact that upon calling maintenance to come look at it so that I can sleep, did not deem it an emergency and will not be out to look at it immediately. Unclear about how the sharp beeping noise going off every minute in the middle of the night is not viewed as an emergency, let alone the fact that it is now a faulty fire alarm... resident safety obviously does not come first. read more

Skyview is so overrated. They said they would be able to help with me not being a student at NAU. But no they don't at all. I have to do homeowkt on my phone cause I can't get on wifi. The gym is open through the weekdays to hen I pay 844. I have tried SO HARD to get out of this lease when they said with covid they will be understanding and helpful nope.My grandpa has covid and I need to go live with him to help him but I can't cause of SKYVIEW. Even it this is your last opportunity or last place to live I would absolutely not recommend it. It's been nothing but a headache with management and my roomates. read more

I have lived in Sky View now for about 5 months. I have been nothing but happy with my experience in the townhome. The property is in central campus, making it easily accessible to walk to any of your classes. The staff is incredibly nice, and willing to help you with anything. Skyview has an awesome gym with both cardio and weight machines. I think this is very helpful so you don't have to walk in the freezing cold all the way to the HLC to use their gym. You have your own bathroom, with both a shower and a bath, and you also share a downstairs bathroom with all of your roommates. The kitchen and living area are spacious, allowing all 4 roommates to be downstairs without it feeling cramped. I wish this complex had a jacuzzi, but other than that I have absolutely no complaints! I would recommend Skyview to anyone. read more