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    Mountain Trail

    2.9 (10 reviews)
    Open 9:00 am - 6:00 pm

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    2 years ago

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    1 year ago

    Absolutely amazing staff! Such well managed amenities ,very timely and well kept .Thank you Penny,Ellie,and Eileen!

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    Ask the Community - Mountain Trail

    Elevation Apartments

    Elevation Apartments

    (64 reviews)

    If i could I would give this place -5 stars. This is the worst place I have ever lived in. I have…read moremoved around a lot of my life and rented for most of childhood and adulthood. I know what buying for your buck looks like. This ain't it. i moved in 07/24 and at first it was fine w the old management. There were a lot of problems w the apartment the whole time, such as jacuzzi never worked (for over a year), window blinds constantly breaking and snapping, power being out for several hours every week, our old and terrible washer and dryer, our nasty smelling water, never snow plowing early enough had to skip classes, etc. All besides those things, the management did the best w what they could do and were caring and sympathetic. Then Greystar comes to take over the complex. A lot of the staff left, not sure why but if i was them i would have been happy to not work for greystar. The lady that ran the apt at the time i believe her name was like Auvry (Greystar management) , lwas very very mean in every interaction we had. We were trying to renew and she was making it difficult. We signed in 24 at 2k base rent and then in 25 it went to fucking 2.3k. What the fuck is that. We went to the office at the time the last remaining good person in the office still worked there. we told her about how i am a teacher we can't afford to pay this what can we do. We settled on a 9 mon lease at same price and since we moved in July and i am a teacher like I said the best time for us to move would have been my spring break. We had a few conversations about this and we had thought our move out was 03/18/26, i believe as that is during may's spring break. She had fixed it so we would renew with that as our set move out date as an exception for our circumstance. Then i get a renew later closer to move out around Jan that our move out date was to be set to 03/31. I was extremely angry because months prior we had stated w the former employee who had then left about 2 weeks later, told us it was set. And i had conversations w Auvry, (who was the for temp. manager from greystar) about the topic to confirm as well. We basically paid an extra 800 ish dollars for those 13 extra days. As I said previously I am a teacher. I do not make a lot of money and living is hard these days. The idea of this 20+ year old complex charging 2.3k or more on these ugly, outdated, dog food reeking complexes is absolutely insane. CRAZYYYY. On top of all of this I had to pay a crazy amount on move out for stupid shit. We owed 666 AFTER our deposit came out. Mainly all for carpet. The people working there are not the problem. It is the higher ups that are directly associated w Greystar and how poorly maintained this complex was previously. Maintenance tries its best, but everything is super busted and reused; hard to rebuild on such a terrible complex. Do not move here, it sucks. Trash is everywhere always, the sidewalks are never cleared, there was so much police activity, etc. Save yourself some effort do not pick this place.

    My experience here was unsafe and uncomfortable:…read more Racial slurs overheard in shared spaces (pool) Poor air quality, indoor temps up to 85°in the summer (even with the ceiling fan), cold bedrooms for kids Noise and smoking (marijuana) outside windows at all hours Security gate unreliable for almost 3 years Ongoing admin issues and dismissive responses to concerns Frequent Office Staff turnover The model apartment has different appliances than the space you actually rent. The Fees are high---you have to pay for trash and internet and sometimes they do not pick it up, and sometimes the internet goes out for hours. The community promotes inclusion via their Fair Housing Stickers, but my lived experience didn't reflect that. Representation is not enough without training, accountability, and genuine commitment to safety and respect. We're relieved to be moving on and hope management takes feedback seriously for future residents. Corporate is aware of the concerns, and they do respond, but it doesn't seem to change the experience living here.

    Forest Meadows Apartments

    Forest Meadows Apartments

    (23 reviews)

    I lived here for 3 years, at first management started out nice and as time went on they got nastier…read moreand nastier, it started with me adding my boyfriend to the lease, he accidentally filled out the paperwork in pencil and forgot to include his divers license number, management accused him and myself of trying to hide something about him which we were not, pretty simple mistake to be chastised over. They refused to give him a parking pass because a 2 bedroom can only have 2 passes even with 3 people living there so he could park there for 3 days consecutively and then was shit out of luck. Their package system is just stupid, on the off chance your package actually gets there they give you a set of keys that you can't read to go retrieve your package, and eventually they just straight up stopped accepting packages because it was too much work for the front desk to multitask they charged me for replacing the carpets for "pet damage" when my roommate was the one with a cat and they checked out the entire apartment when she moved out and said everything was fine, hard to believe that the carpets could have been more damaged by a pet that was no longer living there. they wouldn't let us have a small bird feeder because the birds might poop on the painted patio railing (even when the bird feeder was fully inside the patio and had space for the birds to sit and eat) silly we were yelled at for trying to cook on a small camping grill outside that was gas powered just like the stove inside aaand finally they did not give me any notice when ,y lease was about to expire, I was waiting for a link or something to renew my lease which never came, instead they taped a paper to my door saying I had 30 days to leave because I had not renewed my lease in 60 days. so I had 30 days to find a new place to live in flagstaff which was not easy and I actually ended up homeless for a couple days waiting for another lease to finalize. I honestly believe they forced me out so they could charge someone else market price at the time which is (illegal) the complex and apartments themselves were perfectly adequate and I loved all the trees and rocks surrounding us, management is the only problem with this place and it's obvious that they don't care about any of these reviews as many of the problems I had people have complained about years earlier on here.

    I have lived at this apartment complex for 2 years and it has been great! The complexes are quiet…read moreand calm! My sister and I have never had issues with neighbors and if anything does come up the managers are super fast at handling anything! We have only had to call maintenance once but the issues was handled in less then a day! They were also great about us moving in and getting a dog! Apartments are very cozy and welcoming definitely feels like home.

    Mountain Trail - apartments - Updated July 2026

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