From booking to pulling out, this was a mess. After booking over the phone months ago & asking for an email receipt, my husband called back multiple times to confirm reservation for the site and specific total. We never received any email confirmation of any kind, but were told each time over the phone which site number we had as well as the balance. Upon our arrival, the registration personnel gave us a different site and charged us an additional amount. When we asked what changed in the last three days since our last call, she said we were wrong and that we owe money. No courtesy, no budging. Ok - we let it go, just paid the balance and went on to park and try to have some family fun.
At our campsite, which was next to a small pond, it was near impossible to park our camper in our assigned spot without dropping in to said pond. My husband is an experienced driver & machinery operator so he is no stranger to backing trailers into tight spots, but getting around the oddly placed pond in the middle of the road and avoiding the other campers and trees was difficult enough that we ended up driving through the field to get to our spot. We felt bad doing it, but didn't see any safer options. It rained a ton, which is obviously not the fault of the campground, but the whole campsite & field surrounding us was a complete SWAMP & mosquito heaven. I would hope that when it is dry out that the west field is not a swamp, but I almost kind of doubt it.
For amenities, the shower house had absolutely no lights on the outside and it is super dark at night, so make sure you have a flashlight. I understand that you don't want to attract insects to the buildings, but it was a bit dangerous to walk up and down slippery stairs in the pitch black dark. The pool/water slide had the weirdest hours (Covid & understaffing?), but was also not available due to weather (again, weather not being the campground's fault, but just unfortunate).
There were some redemptions:
The laundry machines were reasonable ($1.00 to wash or fry) and they worked well. With 3 boys on bikes and a rainy weekend, this was very handy. lol
There was a good band on Saturday night that was fun.
Upon checkout on Sunday, the registration person (different from check in person) was very kind and refunded our overcharged balance. She explained there was probably a change in rates since we initially booked, and the computer must have adjusted.
Unfortunately, the cons (and the already waaaay too expensive rates) outweigh the pros and we will definitely not be going back. read more