Great service, excellent repair to my Toyota Sienna. Ellen schedules, keeps you informed very…read morepleasant to work with. LOCALLY OWENED !

Clear explanation of what needed doing, prompt repair, friendly office and tech staff. Thank you!read more

Great experience from start to finish. I curbed out my black rims and called for a quote. Issac was…read moresuper helpful and got me scheduled the next day. They did offer same day service but the next day worked better for my schedule. Was given a quote after texting photos of the damage. Issac also offered a promotion they had going which helped save money. It was about $200 for fixing the one rim. When we brought car in Jesse greeted us and said it would be about an hour. 40 min later and we were driving off with a fresh rim. Will recommend this place to anyone and will definitely come back.

I brought my wife and daughter cars to the mighty Wheel Wizard crew and they did a great job. Only…read moretime will tell if I need to change this review but right now they get a 5/5. I thought I was going to have to replace one of the wheels but WW fixed it and even made it look easy. These guys are the real deal; no scams here. PROS: Professional Pleasant Honest Affordable Dedicated Quality CONS: None yet

Joe did great work. Fast and extremely easy to deal with. Fair price. He was very busy, but very…read morequick.

I had a small dent in one of my doors that needed to be removed. I got quoted a fair price, and was…read moresuper happy with the quality of their work!! I'd recommend to anyone looking to get work done on their vehicle and I will definitely be going back!

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

I'm up in Tacoma visiting family and the splash guard thing above the front right tire has come…read moreloose and is grinding against the tires when I drive. I called Precision hoping someone might be able to help me get it secured so I can drive home safely tomorrow. They got me right in! Like immediately, AND they aren't even charging me. I am literally considering waiting until I come back up next month to have them do the necessary repairs. Highly recommend

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

NAC does a phenomenal job with your vehicle. They take such detailed and careful care -from the…read moremoment it arrives on their lot to when you pick it up and leave. I noticed some blemish when I went to pick up the car and they immediately looked to get it fixed and replaced on the spot even though the mark wasn't there an hour ago on their inspection. they thoroughly fixed the damage to the rear of the car, and even went above and beyond to buff out / detail some of my front that was unrelated to my original incident. super nice and thoughtful, I was blown away by the service and quality of work. they do have an account with Tesla so they order OEM (original parts direct from tesla), so you have peace of mind that your car is returned to its original state of quality. they also have 5yr warranty on their fixes so you can be assured the work is maintained or they'll help you fix until you're happy.

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

Family owned amazing place! We brought my 16 year olds old Suburban in for a headlight look at…read more They were clean, quick, and amazing people. Appreciate their hard work!!

Being new to Chehalis Washington when my car got hit by a distracted driver I wasn't sure where to…read moretake it. When the tow truck driver showed up I asked him where he could take his car. He said J & L They were great. The car looks good as new. The paint is a perfect match in color and texture. Very happy with the quality of the repair.

Awesome service, super speedy, kind, and all around great business. I was booked right away and in…read moreand out for a replacement mirror within a half an hour the same week! You guys rock!

This place is amazing! We got rear ended on a road trip in a Turo rental RAV4 and the back hatch…read morewas so banged up it wouldn't close. This meant the beeping alert wouldn't stop. We wanted to finish out the trip and let the owner handle the repairs back in Sacramento, CA so we brought it in to see if they could just get the door closed. They immediately took a look and bent it back just enough for the door to latch (and even open and close nicely). We tried to pay them but they wouldn't take our money as it was a quick fix - maybe 10min. Definite silver lining of an otherwise frustrating day. Highly recommend!

My Mercedes got into a collision with a kayak - don't ask how, it was one of those unbelievable…read morestories you hear about in automobile insurance commercials. I have never had to take a car to have body work and the insurance suggested Gerber. The car had multiple dents and some scratches that looked pretty difficult to repair to me. It took a little longer than what was first indicated but I am totally pleased and relieved at the outcome. Great bodywork and an amazing paint job that matches the rest of the car. What a great job! Thanks Gerber!

Avoid at all costs. Had my door damaged at the mechanic and they sent it here for repair. Gerber…read moreended up painting/refinishing a brand new door five times that I am aware of (maybe more) and it is still covered with dust particles in the paint/clear coat. I have given up on trying to get it fixed right, as this is the best they have gotten it and am afraid what may happen this time if I let them redo it again. The paint started flaking off 2 of the other times as soon as I got my car back! Photos included are from various times they returned the car to me "finished." But hey, they have a "lifetime paint guarantee!" Your car just may be back every week to get repainted, until you give up. No attention to detail, poor customer service and clearly something wrong with their paint booth.

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick