Gave me the wrong size tire and refused to change it back. Told me there was no inconvenience and…read moretold me to leave. Called my bank to tell them about it. Complete fraud. Don't go here

Very happy with the service Sergio provided. Very pleasant experience! Will definitely be back!…read moreThank you Sergio!

I can't say enough good things about my experience at American Tire in Carson, California. From…read morestart to finish, it was just a fantastic experience that truly deserves a long, thoughtful review. I originally went online because I was looking for a reputable tire shop that offered solid tire insurance and stood behind their work. A friend recommended American Tire, and after doing some research, it was clear why they have such a strong reputation. Alexa and the online team was super helpful right away -- we went back and forth on options, and they even helped me with a military discount and a price match, which I really appreciated. When I arrived at the shop, I met Adrian, the assistant manager, along with an amazing crew -- Andreas, Nicholas, and Rokkie. From the moment I walked in, the energy was professional, efficient, and welcoming. Andreas handled a lot of the hands-on work, and you could tell immediately that he takes pride in doing things the right way. The whole team worked smoothly together, kept me informed, and had me in and out right on schedule. They even shine your wheels up afterwards, and bag up your good tires, and store them in the car for you! This is where Andreas went above and beyond! Although, everything went well throughout my experience. There was a small hiccup when the original tires I ordered didn't arrive on time, but this is where the customer service truly stood out. Adrian initially offered to upgrade me to a higher-tier tire at the same price, which I thought was incredibly fair. After thinking it over, I realized I wasn't too familiar with that particular tire brand, and I asked if there were any other options. Instead of brushing me off, Adrian took the time to walk me through alternatives and personally recommended the Goodyear brand -- a name I know and trust. He explained everything clearly and honestly, and then said something that really stuck with me: if I could put in a little more money, he'd meet me in the middle. And he absolutely kept that promise. Because of the delay, they worked with me on the pricing, came down to make it reasonable, and helped me land a great deal on a quality set of Goodyear tires without having to pay some outrageous price. It felt fair, transparent, and genuinely customer-focused -- which is rare these days. I left not only with excellent tires, but with the feeling that I was truly taken care of. Huge thanks to Adrian, Andreas, Nicholas, and Rokkie for going above and beyond and turning a potential inconvenience into a positive experience. This is the kind of service that earns lifelong customers -- and they definitely earned mine.

I submitted a survey on April 19, 2026 regarding my service. My message: Case: 01117473…read moreSubject: Appointment number 5069814739 Description: I made a 12pm appointment and arrived around 11:30. I walked in and stood inside the store and no one else was in line standing up except for those being assisted by those at the counters. Other customers started walking in. One of the employees walked and walked straight to one female to ask what she was here for service. I had to say out loud I was here before her. The employee was nervous and even when I spelled my name he was spelling it all wrong. I did not receive an invoice, that's why I only had my appointment number to provide on the survey. After my experience yesterday I will not be returning to America's Tire. Customer Service is at an all-time low, and not receiving an invoice that's poor service. America's Tire response: Dear Valued Customer, Thank you for contacting us. We have received your message and our customer care team will review and respond, if required, to your feedback within 1 business day. Our business hours are: Monday-Friday 6 am to 6 pm MST. Saturday 6 am to 5 pm MST. Closed Sunday If you are inquiring about a price quote or technical information, we invite you to contact our sales and technical team at 888-458-5988. We appreciate your business, Discount Tire Customer Care Team No response back from Americas Tire but I receive an email April 20, 2026 asking me to submit a survey. Duh, I already did. That's why I'm not returning back to Americas Tire.

The Baseline: For automotive service centers the service on the vehicle must solve the issue, have…read morevalue for the service, and be professional in dealing with my vehicle. Service: From start to finish I had great Service. Jamal helped me in the beginning and they were busy when I walked in. Jamal acknowledged the wait and let us know they would help us asap. My issue was a tire leak in my front passenger side tire so Jamal looked at the tire, got my info, and let me know the estimated wait time. I had a text letting me know my tire was repaired within 40 minutes. Amazing service from America's Tire. They know how to foster loyalty from a customer service standpoint. Quality: My SUV passenger side tire is not leaking any more air and I did not have to get a new front set of tires. Massive five stars for Quality. Value: My tire was repaired and I did not get charged for the repair. If they do you this massive great favor it means two things to decent humans out there in the world: 1. Tip the person that repaired your tire heavily (I recommend $50+) and 2. Do not go to another tire place when it is time to change your tires. Support the business that just supported you. If you do those two things in a tire patch situation you just succeeded in passing the "I'm a good person" test.

Shout out to Nathaniel for seeing the nail in my tire prior to tire pressure check…read more Squad was able to help me out same day with a full day of appointments and walk-ins! Nathaniel also followed up to let me know I needed to drive my suv a bit for the sensor to reset & the new psi set on my tires. Thank you!

A great local shop. I pulled up and they had multiple guys working. My car was jacked up within 30…read moreseconds of my arrival. They patched a run flat tire that a different shop passed on. I'm not sure how they are on pricing for new tires, but they handled my situation perfectly. I was in and out in 20 minutes.

Ended up with a flat tire needing repaired, so I just stopped in at around 12:30 today... a…read moreSaturday. Upon pulling up, I was greeted quickly by staff asking how they could help. At which point I was taken right in. My tire was removed, repaired, and replaced in about 15 mins!! Price was right for the patch, and I was back on the road. Will use this business again and definitely recommend.

Took my rotors to be resurfaced, waited for a tech to look and he told me that only one could be…read moresurfaced. He didn't measure the thickness or verify the specs of tolerance. I went to another location, they verified the specs of tolerance and resurfaced the rotors. I've had no issues with them as well

I took my car to get a patch for a nail last November. I work near by and didn't want to drive all…read morethe way home with that. They helped me right away and got me out in under 30 minutes. Price was reasonable too. I recommend them for tire service.

Had my windshield repaired today and they are very quick and sufficient. Very professional and I…read morewould definitely come back if I ever needed another repair

Always had a great experience. Been coming here since moving to the area in 2014. Mostly oil…read morechanges and tires. Today I decided to write a review because of the great service from Ian! He took his time to show me something about my car odometer(newly purchased car so I'm still getting used to things) that he didn't have to do. I was so confused about it and he took his time to not only research but also showed me a shortcut. I really appreciate you walking through the steps and showing me something new!

The staff is always friendly there. They are always so convenient since sometimes it's hard for me…read moreto know when I can schedule an appointment. I do like the convenience that they do everything and not just tires.

Reviewer: Mohammad Hussein Vehicle: Toyota Corolla 2020…read moreLocation: Torrance (Sepulveda Blvd) I had a very disappointing experience at this location. I came in to replace the brakes and rotors on my 2020 Toyota Corolla. I was quoted $600, and we agreed on the price. After the service was completed, the same noise issue remained, meaning the original problem was not resolved. Since the work was under warranty, I returned. At that point, I was told that the parts installed were not correct for my vehicle, and that new parts had to be ordered. This resulted in wasted time, multiple visits, and the issue still not being fixed. Later, I discovered that very low-quality/cheap parts were installed, which explains why the problem never went away. I still have the original parts and documentation as evidence. This experience shows either lack of professionalism or poor quality control. Taking a customer's money without properly diagnosing the issue or installing the correct parts is unacceptable. Short-term profit comes at the cost of long-term trust--and customers. I expected better service and transparency. I will be escalating this matter further and pursuing resolution through all appropriate channels. Contact: 424-558-7802

Tony and the crew are the best in the area! They replaced the belt in my vehicle, offered me very…read morefair prices, and all of the staff was kind welcoming and seemed to also have good rapport with one another. They were like a family. This place was recommended to me by a friend and I will be back here again for sure! Thank you Torrance auto repair! Also, super comfortable waiting area!

From the moment I walked in, everyone was incredibly friendly, and Tony was the best! He honestly…read moremade the whole process feel easy and stress-free. They got everything done way faster than I expected without cutting any corners, and the quality of the work was solid. On top of that, their pricing was the best I've come across, especially for the level of service they provide. It's rare to find a place that hits all three: great people, quick turnaround, and great prices. Definitely a spot I'll keep coming back to and recommending to others.

I have been going to Rey for over 10 years and he is always quick, friendly and reasonable prices…read more I will be sad if he ever closes.

Called and got my tire patched. They quoted me $20 over the phone, when I pulled up they said it…read morewas $25 because I had all terrain tires. The type of tire has nothing to do with fixing one and they said they have to use a different equipment . Other than that they did okay.

Great service Juan is a honest man go to his shop for your tire needs…read more I will always go to his shop if I'm in the area he went above and beyond.

Went in because my tire alert came on for the back left. They stated that because my other back…read moretire was low, it was most likely due to needing air. I just had a baby 3 weeks prior and was trying to fix the issue. I then go to the tire in question and see something shiny. I let them know and he states he things it's a rock. I doubted it. I told them I'd pay for them to take it off to look. And they agreed to take it off. And long behold, it's a long nail. They patched it and 3 weeks later my pressure started going down. 2 weeks after that my alert goes off again. I take it to America's tires and they said it was leaking from the patch. They only patched and didn't plug it. And they won't redo it. My tires coat $300 each, so now I have to get a brand new tire. Don't going to these mom and pop places for cheap patches.