I can't say enough good things about my experience at American Tire in Carson, California. From…read morestart to finish, it was just a fantastic experience that truly deserves a long, thoughtful review. I originally went online because I was looking for a reputable tire shop that offered solid tire insurance and stood behind their work. A friend recommended American Tire, and after doing some research, it was clear why they have such a strong reputation. Alexa and the online team was super helpful right away -- we went back and forth on options, and they even helped me with a military discount and a price match, which I really appreciated. When I arrived at the shop, I met Adrian, the assistant manager, along with an amazing crew -- Andreas, Nicholas, and Rokkie. From the moment I walked in, the energy was professional, efficient, and welcoming. Andreas handled a lot of the hands-on work, and you could tell immediately that he takes pride in doing things the right way. The whole team worked smoothly together, kept me informed, and had me in and out right on schedule. They even shine your wheels up afterwards, and bag up your good tires, and store them in the car for you! This is where Andreas went above and beyond! Although, everything went well throughout my experience. There was a small hiccup when the original tires I ordered didn't arrive on time, but this is where the customer service truly stood out. Adrian initially offered to upgrade me to a higher-tier tire at the same price, which I thought was incredibly fair. After thinking it over, I realized I wasn't too familiar with that particular tire brand, and I asked if there were any other options. Instead of brushing me off, Adrian took the time to walk me through alternatives and personally recommended the Goodyear brand -- a name I know and trust. He explained everything clearly and honestly, and then said something that really stuck with me: if I could put in a little more money, he'd meet me in the middle. And he absolutely kept that promise. Because of the delay, they worked with me on the pricing, came down to make it reasonable, and helped me land a great deal on a quality set of Goodyear tires without having to pay some outrageous price. It felt fair, transparent, and genuinely customer-focused -- which is rare these days. I left not only with excellent tires, but with the feeling that I was truly taken care of. Huge thanks to Adrian, Andreas, Nicholas, and Rokkie for going above and beyond and turning a potential inconvenience into a positive experience. This is the kind of service that earns lifelong customers -- and they definitely earned mine.

I bought my tires a few months ago, and I was happy with the service overall. Recently, I accepted…read morean offer I got via email for a free tire rotation. I was in a hurry so after they told me the service was done, I left without checking. 2 days later, I saw one of my hubcaps roll off my tire. I pulled over and picked it up and saw that 2 of the tabs that hold it in place where broken. I sent a review about the service and received a call back immediately. I was told they would help me find one that matched, not taking responsibility of course, but at least they offered some help. Unfortunately I never heard back from the rep. If you decide to accept any service from this place, make sure you check that everything is okay before you drive off.

After going to Firestone and finding out that one of my tires had a slow leak that they said…read morecouldn't be repaired, I decided to stop by America's Tires since they carry brands that Firestone doesn't and that I prefer. Firestone recommended a couple of tires I had already researched and didn't meet my preference for a replacement. I told America that one of my rear tires had a slow leak and had them check to see if they could repair it or I needed to buy a replacement. I made an online appointment but decided to go early just in case I could get it done earlier. The staff was extremely friendly and knowledgeable. After waiting in line for about 10 minutes, one of their salespeople took my information and had the mechanic begin checking the tire condition. After about 45 minutes, the car was done and they told me the tire was fixed. I was rather surprised since Firestone said the puncture was too close to the shoulder of the tire where it couldn't be patched. Hmmm. Anyway, I did ask about replacement tires since mine are about 7 years older and even if there is a lot of tread left, the rubber begins degrading starting around 6 years and becomes dangerous if you wait until they are 10 years old. When I asked about some Falkens and Yokohama's I had studied, he shared some of the differences in the compound used in manufacturing and which would be a better choice if I was driving highways to destinations like Las Vegas or San Diego. I'll probably buy a new set in about a year unless something happens before then. They didn't charge anything so I appreciate their honesty and consideration. I will be back when I decide to invest in a full set of new tires.

The Baseline: For automotive service centers the service on the vehicle must solve the issue, have…read morevalue for the service, and be professional in dealing with my vehicle. Service: From start to finish I had great Service. Jamal helped me in the beginning and they were busy when I walked in. Jamal acknowledged the wait and let us know they would help us asap. My issue was a tire leak in my front passenger side tire so Jamal looked at the tire, got my info, and let me know the estimated wait time. I had a text letting me know my tire was repaired within 40 minutes. Amazing service from America's Tire. They know how to foster loyalty from a customer service standpoint. Quality: My SUV passenger side tire is not leaking any more air and I did not have to get a new front set of tires. Massive five stars for Quality. Value: My tire was repaired and I did not get charged for the repair. If they do you this massive great favor it means two things to decent humans out there in the world: 1. Tip the person that repaired your tire heavily (I recommend $50+) and 2. Do not go to another tire place when it is time to change your tires. Support the business that just supported you. If you do those two things in a tire patch situation you just succeeded in passing the "I'm a good person" test.

Came in with a flat tire and was out within 10 minutes. Nice people and good service.read more

A great local shop. I pulled up and they had multiple guys working. My car was jacked up within 30…read moreseconds of my arrival. They patched a run flat tire that a different shop passed on. I'm not sure how they are on pricing for new tires, but they handled my situation perfectly. I was in and out in 20 minutes.

Took my rotors to be resurfaced, waited for a tech to look and he told me that only one could be…read moresurfaced. He didn't measure the thickness or verify the specs of tolerance. I went to another location, they verified the specs of tolerance and resurfaced the rotors. I've had no issues with them as well

I took my car to get a patch for a nail last November. I work near by and didn't want to drive all…read morethe way home with that. They helped me right away and got me out in under 30 minutes. Price was reasonable too. I recommend them for tire service.

Went to this location to have a flat tire replaced. Took it upon themselves to go the extra mile on…read morea fleet car I was renting. Didn't even have to ask them to do it. Just saw what needed to be done and did it! Good experience!

Always had a great experience. Been coming here since moving to the area in 2014. Mostly oil…read morechanges and tires. Today I decided to write a review because of the great service from Ian! He took his time to show me something about my car odometer(newly purchased car so I'm still getting used to things) that he didn't have to do. I was so confused about it and he took his time to not only research but also showed me a shortcut. I really appreciate you walking through the steps and showing me something new!

Early in the morning I found out that I had a nail in my tire. I'm kind of clueless about car stuff…read moreso I was a little nervous to bring it into a shop. I called around a a few places to ask how busy they were. Discount Tire & SC was very transparent and said that they could take my car in the morning and have it be looked at maybe not RIGHT away but definitely in the morning at least. The manager was extremely nice as well and helped me through the whole thing. Nobody tried to talk me into buying XYZ for my car etc. a very calm and pleasant experience. I was ready to wait for a few hours but they ended up taking less than an hour to look at my car and patch the tire! I was very happy and will try to get my oil changed here etc! They have cute coffee shops and a few stores and restaurants walking distance in the area so I was able to wait at a coffee shop and get some work done while my car was there. However, they do have like a main lobby where you could wait.

Reviewer: Mohammad Hussein Vehicle: Toyota Corolla 2020…read moreLocation: Torrance (Sepulveda Blvd) I had a very disappointing experience at this location. I came in to replace the brakes and rotors on my 2020 Toyota Corolla. I was quoted $600, and we agreed on the price. After the service was completed, the same noise issue remained, meaning the original problem was not resolved. Since the work was under warranty, I returned. At that point, I was told that the parts installed were not correct for my vehicle, and that new parts had to be ordered. This resulted in wasted time, multiple visits, and the issue still not being fixed. Later, I discovered that very low-quality/cheap parts were installed, which explains why the problem never went away. I still have the original parts and documentation as evidence. This experience shows either lack of professionalism or poor quality control. Taking a customer's money without properly diagnosing the issue or installing the correct parts is unacceptable. Short-term profit comes at the cost of long-term trust--and customers. I expected better service and transparency. I will be escalating this matter further and pursuing resolution through all appropriate channels. Contact: 424-558-7802

From the moment I walked in, everyone was incredibly friendly, and Tony was the best! He honestly…read moremade the whole process feel easy and stress-free. They got everything done way faster than I expected without cutting any corners, and the quality of the work was solid. On top of that, their pricing was the best I've come across, especially for the level of service they provide. It's rare to find a place that hits all three: great people, quick turnaround, and great prices. Definitely a spot I'll keep coming back to and recommending to others.

I paid for engine repairs on my Audi Q5, including work related to an oil leak. Shortly after…read morepicking up the vehicle, I experienced continued smoke and a burning oil smell. When I returned to the shop, I was advised to get an engine wash rather than having the issue properly addressed. A second licensed repair facility later identified that a vacuum/breather hose in the same repair area was not properly connected, along with other concerns that could not be safely corrected due to an overtightened bolt. I attempted to resolve the issue directly, but was not able to reach a resolution and ultimately had to escalate the matter. Based on my experience, I would strongly recommend getting a second opinion before proceeding with repairs here.

Called and got my tire patched. They quoted me $20 over the phone, when I pulled up they said it…read morewas $25 because I had all terrain tires. The type of tire has nothing to do with fixing one and they said they have to use a different equipment . Other than that they did okay.

Went there few weeks ago for new tires for my work van. I had brought my own tires from Walmart but…read morehomeboys at Rey's told me those tires were not the proper ones for my work van. They mentioned they were lighter and not for a lot of weight. They weren't the same ones that my van currently had. Something no one ever mentioned at Walmart! So I bought the tires they recommended instead for a couple of extra bucks. They work fast and clean. Nice quality and duradurability on their tires. I'd highly recommend them.