I needed a storage unit for a few months while moving. Everett Downtown Storage was convenient,…read moresecure, and clean. Most importantly, the staff was friendly, helpful, and professional. The price was fair. I highly recommend them.

Just moved in from California and Everett Downtown Storage could not have been more helpful! We…read moreneeded a dolly to move stuff around and the staff helped me out and got me on my way very quickly. Well definitely be using them again for further services

The new owner has done a great job of updating the facility. Brand new fencing and security system…read moremakes this one of the better self storage facilities in the area. Night and day difference from the last owner to the current.

Owner has a bad habit of not keeping very good records of who has paid their rent & will put a lock…read moreon a unit & not say anything to renter about it,, then does not follow the laws that require owner to send two different notices to renters before disposing of renters unit & contents within unit. And even when renter shows proof that they were not behind on rent owner tells renters to f-off and hangs up phone or threatens to taze renters. Owner is nearly impossible to get a receipt from for any payment other than initial rent when contract is signed and will call renter stupid and make fun of renter for requesting receipt for payments of any kind.

Never received a response or call about my inquiry. Too late now found what I needed elsewhere.read more

We had a great experience with Royal Storage. The place is kept immaculate, there is someone…read moreavailable 7 days a week and the gate entry is a snap with the app they supply when you sign up. Very competitive pricing. We stored our motor home with no worries. Highly recommend

There name has changed to iron hard storage this is my recap on all of the issues that I have had…read moreI did not know how bad it was until I had to move the stuff out 1) The staff at this and other locations are the rudest people I have ever dealt with on multiple occasions 2) on arrival at the gate you will notice a small dog that will bark uncontrollably at you with a lady smoking in a chair with no regard whatsoever 3) The gates lock after 10pm we were about maybe 10-15 minutes after 10pm and the on site guy that is literally living there was just not a happy elderly person and was saying extremely rude and inappropriate things and jesters around my kids I'm probably also filling a police report do to this incident that my oldest son was recording

I cannot recommend Anchor Storage Arlington (now under new ownership and called Iron Guard…read moreStorage). I have rented a 10' x 30' unit for the last 6 years and although the rent price did increase periodically while it was Anchor Storage, it never jumped up in price like it recently has since being acquired by Iron Guard. Rent went up 80$ per month on my unit! NOTHING has been done to improve the facility. Gates are chincy and act like they don't want to open up all the way, turns and corners are so tight that it is extremely difficult to maneuver a moving truck or truck pulling a trailer. This is why the corners and sides of their units are all scraped up with paint from vehicles, storage units have openings in the roof line and my belongings are so covered in dirt and dust that has blown in and settled (and this storage facility is surrounded by industrial area, dirt parking lots for semi trucks and road construction so you can imagine how much dirt is flying around outside in the area). Also, and this is NASTY, so many of my belongings are covered in absolute filth from mice. Piss stains, poop droppings, mattresses and pillows that were in bags have been chewed into and left with holes. I went to the office at 9:30a this morning (they open at 9:00a). Open sign was turned off and door was locked. 9:00a opening time was posted on their window. I went to my car and tried calling the number for Iron Guard and their automated message told me to stay on the line and someone would be right with me. It played that message over and over for 10 minutes while I waited for them to answer their phone. They never did and they also never opened up their office during that time. I had gone there this morning to give my vacate notice. Guess I will have to waste my time again tomorrow. This makes me even more anxious to terminate my business with them. I do not recommend this storage facility at all. They are greedy and don't do anything to improve their grounds and units. Maybe new ownership will bring some needed changes but so far in the last 6 months I haven't noticed anything except for new signs that say Iron Guard Storage and the biggest increase in rent price that I have ever seen at a storage unit. Also, 172nd is a traffic nightmare and getting in and out of this place can be frustrating to say the least. With the Amazon building and tons of other construction in the area, it will only get worse.

I have been a customer of Everett Downtown Storage facility on McDougall for over 10 years. It's…read moreclean, safe and secure and the staff (Tony, Shelby and Stacy) provide excellent customer service. I find it to be a great value and I highly recommend EDS to my friends. I rest easy knowing that my belongings are stored securely and readily available when I need something. Dave B

The McDougall facility is the best storage space I've ever used. Not only is it clean and secure…read morebut the manager (Sunny?) goes above and beyond when it comes to providing excellent customer service. Because of my work schedule, I'm frequently here after hours when it is dark. I love being able to park in the loading bay and close the garage behind me for extra security. Recently, I failed to close my storage unit properly and Sunny called to let me know right away. With their technology she was able to tell my unit was open and kept an eye on it with the security cameras until I was able to come and lock it.

I'm not sure if it's still the same owners as it was 15 years ago or if it's really still called…read morePapa lockers . However when looking at the pictures I happily noticed a familiar ever-so kind family of faces in front of the gates with the banner in the background saying Papa's lockers like i remembered it before. If it is still the same owner / managers of the once named Papa Lockers as before, & if still the "Ma & Pa" of which you can see pictured out in front of a gate with the pups and the name banner behind them)- well then, i can assure you fully that you'll never find a better place to do buisness! Your stuff will be safe and youll find comfort in knowing this from day one! I stored with this family uber Papa Lockers DBA years ago for many years and i honestly can tell you this: they literally saved me time an time and time again. Many times my stuff could have been auctioned but instead they worked with me they helped me figure out a plan and get back on track they locked me out when i really feel behind but they never sold my stuff and they could have. I was honest with them about every single up and down with my health and lay off. Was truthful and they did more than they ever needed to help me not loose the last remaining part of my normal life before all of the bad began that made it hard to keep up on my bill . Eventually I was able to get my bill right and move my things out and I hope I never forget . They're kindness gave me so much more than I can explain in just a Yelp . I have never since met such a kind and caring person in business. I owe them so much keeping my stuff truly safe and remaining mine. They saved me little bits at a time in a way that continuously keeps on from their faith shown *not just in myself, but towards the good that they manage to spot inside all people! I hope one day they read this and hear me say thank you for all that you did for me for all the times you kept my items safe kept my bill low let me make my payments late and tried to help me so that I didn't lose my stuff with ample warnings . To me that's the best place to keep something that you love and cherish somewhere where they cherish it just as much for you

After only 6 to 7 months renting a 10 x 25 unit, Glacier West increased my rental rate nearly 11%…read more I emailed them 3 days ago and have not received a response. During 4 years of renting with a small storage facility, Chain Lake Storage, in Monroe, WA, my rental rate was only increased 2 x's at a fair, reasonable amount. The staff there were very accessible and super great people to work with. Glacier West advertises a lower rate on line to lure customers in then seems to employ a bait and switch scam, it appears to me, to up rates months later. I think 1 year or more to increase rates 5% max is fair and reasonable to deal with inflation. Not 10.9% 6 months into leasing.

Quality facility run by friendly and knowledgeable folks, plus they have the convenience of Penske…read morerental trucks (better and cheaper than U-Haul). The negative reviews are placed by people who shouldn't store their belongings. If you don't pay your rent timely, expect to incur fees, and if you don't expect that customers will move pests in with their belongings (rodents, roaches, etc) then you're simply naive. Mariner does a great job of eradicating pests, but I prefer to store my belongings in plastic bins and well-sealed boxes, and absolutely no food goes in my storage unit, so I never experience pest issues here.

I have had multiple fees that I was unaware of added I was late on a couple months and told them…read morethe exact date I would pay and they cut the lock the day before that to get it ready for auction which wasn't for another week now I have to pay for a new rock and then express I wasn't happy with the service I was getting and I would continue to pay until I could clear my unit and was then sent a 30 day vacate notice the professionalism at this place is not what it was when I got my unit I've always paid even if I was late and this is how I'm treated I have keepsake from my dead mother and family in there I simply said I would continue to pay until I can find somewhere else and then I was 30 days

I had a great experience with Whytes Storage in Everett. The facility is clean, secure, easy to…read moreaccess, and the monthly payment wasn't bad either. The manager, Kayla (I think her name was), was very helpful, kind and professional. She took the time to explain everything, answer any questions I had, and just made the whole process nice and easy. I highly recommend this place to anyone looking for a good storage facility in the area.

This is my favorite storage facility. All the employees I talked to were helpful and friendly. The…read moreprices are competitive and they have so many options with controlled environment. The manager was so helpful ans my questions. I would definitely recommend this place and the employees too. Cerffina Moonyier