We had a great experience with Royal Storage. The place is kept immaculate, there is someone…read moreavailable 7 days a week and the gate entry is a snap with the app they supply when you sign up. Very competitive pricing. We stored our motor home with no worries. Highly recommend

From the owner: Royal Storage is proud to serve the Arlington, WA community. We're also happy to provide storage to…read moreresidents and businesses in the surrounding areas. Find us on 59th Ave NE, close to Crown Distributing, Pape Rentals, Skookum Brewery, Walmart, Walkers Coffee, and Gleneagle Golf Course. Royal Storage is a locally owned and operated storage facility. Our facility is top of the line, equipped with the latest self-storage technology and security. On top of that, we have the most efficient and skilled team in the area. Have you been pushing off decluttering the basement or garage? Royal Storage is here to help you get organized on a budget. We would love to show you around the facility. Call us at (360) 322-6855 if you have questions.

BEST STORAGE EXPERIENCE EVER! Moving is terrible, but the lovely people at Papa's Lockers helped…read moretremendously! Friendly, helpful, kind, and respectful they truly care about their clients. I was able to walk in, get my unit and store my things quickly and easily. Each and every time I arrived I was greeted in a very pleasant manner with a smile, and a how can I help you today. The level of customer service was phenomenal. The unit was clean and moisture free, and there were no cobwebs or strange hidden surprises inside. The grounds are well taken care of, and the automatic locking gate is code entry secured. The aisles between the buildings are easily 2 cars wide to allow for cars to go past as you unload. Each unit is ground floor flush with the asphalt. No steps makes the transfer of items into the unit easy as pie. There is help such as dolly and broom available for client use and they even give you a FREE lock to secure your belongings! This appears to be a true Mom and Pop company, that cares about their clients, and has a desire to be the best in the business. What an amazing place! They even rent U-Haul right on sight. In keeping with the tradition of great customer service, they helped me make a reservation for a u-haul location down the road when they did not have the size I preferred. I HIGHLY recommend Papa's Lockers Family when you are looking for a storage in Marysville/Smokey Point/Arlington area. Papa's Lockers cant be beat!

After only 6 to 7 months renting a 10 x 25 unit, Glacier West increased my rental rate nearly 11%…read more I emailed them 3 days ago and have not received a response. During 4 years of renting with a small storage facility, Chain Lake Storage, in Monroe, WA, my rental rate was only increased 2 x's at a fair, reasonable amount. The staff there were very accessible and super great people to work with. Glacier West advertises a lower rate on line to lure customers in then seems to employ a bait and switch scam, it appears to me, to up rates months later. I think 1 year or more to increase rates 5% max is fair and reasonable to deal with inflation. Not 10.9% 6 months into leasing.

This has been a fantastic place to store our items. The staff goes above and beyond to provide an…read moreexcellent customer service experience. Anna has been truly great and I feel heard and taken care of as a customer. I have taught customer service skills in my previous profession, and I think this team has it down pat. Well done!

Avoid like the plague! At Cascade Storage, the customer is always wrong. For some unknown…read morereason, they did not charge my bank account as agreed. They refused to rescind the late fee. I had signed up for auto pay, but they didn't charge me as agreed. I complained about this, and was emailed a contract very clearly NOT signed by me. Then they lied and said I didn't sign in person, which I did, of course, because it was very close to my home. Then the person who I spoke with said I was calling her assistant a liar. I didn't say, or think her charming assistant was a liar. I thought that SHE was liar. Bottom line, she was an incompetent person who lies and blames others when caught out. If confronted over this, she responds by bullying. She threatened to evict me if I dared to write this review on Yelp! This is NOT a person you want to deal with, in order to avoid future trouble. My unit itself is on the third floor. The elevator is in very bad condition, and actually locked me and my moving crew inside it. We had to push the emergency button to get special instructions to get out of the elevator! You also need a code to leave their yard, or you are locked into their yard! There is NO call button for that situation if you are locked into their yard. The assistant had failed to tell me I needed a code, so I had to wait for another lessee to leave in order to escape. It was winter, at night and it was cold. So, they trapped me twice. I had sold my home and moved away, so I am threatened to have to come back to Smokey Point, find and pay to move my possessions yet again, if I am evicted over this dispute, so I guess they trapped me three times. I am 73 years old, and disabled, so I cannot do it myself. I live on a fixed income, too. Don't put yourself into the situation I am in. Avoid Cascade NW Self Storage.

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

We used the mail drop at the Rucker location for several years until we retired and moved out of…read morestate. Great service, more than accommodating, wonderful staff. I think we were the package kings, even had dog food delivered there! They could have not been more kind. 24 hour access made it very convenient since I worked second shift. Secure location, closed circuit surveillance a plus.

Jamie was the professional attendant on duty who not only had quick and helpful answers, but…read moredisplayed a courteous, approachable disposition. It may not have any bearing on the review but imo she can show me to any storage shed and I'll take it! & I live 50 miles away!!!

From the owner: Getting ready for a big move? Running out of garage space? Need somewhere to stash your off-season…read moregear? Trojan Storage seeks to provide a storage experience above all others. With top-notch security, friendly managers, and extremely clean facilities we aim to provide the best customer service!

Smokey Point Mini storag Do Not Rent a Unit there. They are never open. You have to call to make…read moresure someone is there and she is constantly gone. You are not allowed access to your unit without someone in the office. You are not allowed to spend more than 15 minutes at your unit.

This place is so well maintained and the prices are really reasonable!!!…read more The manager, Theresa is an absolute sweetheart and always very accommodating for anytime I have needed to get anything in or out of my unit. I have had a storage unit in this facility since 1997. I recently emptied my unit the end of this past summer and was pleasantly surprised when I saw that there was hardly any dust, not one spider web or any mouse poop inside my unit. Everything inside of my unit was perfect, like I had just put it all there yesterday. I highly recommend this place to anyone who needs a storage unit. They have a very secure yard and their manager Theresa is just the best!! Thank you so much for taking such good care of my things. You gave me total peace of mind all these years. I very much appreciate it.

It's businesses like this that make me regret fighting for this country…read more I served United States Marine Corps 2001-2005 and have significant hearing damage which affects my eyes as well, I was in the hospital and was one day late getting my "rent" in. Audy not only charged me for the entire month, she insisted on the late charge and then she laughed AT me on the phone (I'm not even kidding). Worst service/experience.

Customer service went from bad to even worse. Several months ago I got a statement saying my unit…read morewas going up to 95.00 from 90.00 per month, (when I already have been paying 95.00 for the last year). Then all of a sudden they sent a monthly statement showing the 95.00 per month... (just when I thought I was going to get credit for overpaying for a year!) Last month a message was left on my voice mail saying I didn't pay. When I returned the call to confirm the check had indeed been cashed, no call back to say they had made a mistake or even acknowledge the call. Then this month I get an invoice(2nd time in about 8 years) saying I now owe late charges for paying late for the last 2 months! I pay all my bills on the first of every month, so can't imagine how it could be late and have always paid this the same way for years... . You people have issues. If you don't like getting $$$ snail mail, then please set up an account that payments can be sent to electronically- like the rest of the world. Left another message today, lets see if they call back...

Jasper and Bethany were amazing. They knew what I needed before I did and did everything they could…read moreto help make it happen. They were kind and helpful even when I was a down right stressful bitch. They're both great and went above and beyond and I couldn't be more appreciative. I will definitely come back if I need anything else and I'll definitely recommend these guys to family and friends! Thank you again guys for everything and Happy Holidays!

"Under New Management" means your rent goes up, they try to charge you for "insurance" on top of…read morethat, and you can't even access your unit (currently paid up and in good standing) without an obsolete app no longer available in the Play Store. Do yourself a favor and find a different company to do business with.

Rude owner. Scoffed at me while I navigated my disability in front of him. Picked up nails in tires…read moretwo different times I drove through during a remodel he was doing. They were both metal screws, and he was replacing the metal doors.

I have stored here for 4 years, i have family and friends who store here as well. Although I…read morehaven't received an increase in rent like my family and friends I have been moved to a different unit nearly every year to downsize slowly and I was shocked to discover just a couple blocks down the road a unit the same as mine is $100 cheaper! I helped someone move out of Smokey point self storage to a 5x10 down the road and the online deal on rent is 1/2 off 3 months of the monthly $75 rate. A friend of mine has a unit that size at Smokey point and pays $152. Now I was told that these increases in rent were due to surrounding storage facilities increasing their rates and that they were just keeping up with the rest however this is so very untrue. I would immeadiatly pack up and move down the road if it didn't require so much additional equipment rental for the types of items I have but I'm very much weighing out the pros and cons carefully because when everything else is costing so much places that skyrocket their rates for the sake of "let's see what we can get away with" needn't have our business.