Never received a response or call about my inquiry. Too late now found what I needed elsewhere.read more

We had a great experience with Royal Storage. The place is kept immaculate, there is someone…read moreavailable 7 days a week and the gate entry is a snap with the app they supply when you sign up. Very competitive pricing. We stored our motor home with no worries. Highly recommend

I needed a storage unit for a few months while moving. Everett Downtown Storage was convenient,…read moresecure, and clean. Most importantly, the staff was friendly, helpful, and professional. The price was fair. I highly recommend them.

Just moved in from California and Everett Downtown Storage could not have been more helpful! We…read moreneeded a dolly to move stuff around and the staff helped me out and got me on my way very quickly. Well definitely be using them again for further services

I have been a customer of Everett Downtown Storage facility on McDougall for over 10 years. It's…read moreclean, safe and secure and the staff (Tony, Shelby and Stacy) provide excellent customer service. I find it to be a great value and I highly recommend EDS to my friends. I rest easy knowing that my belongings are stored securely and readily available when I need something. Dave B

The McDougall facility is the best storage space I've ever used. Not only is it clean and secure…read morebut the manager (Sunny?) goes above and beyond when it comes to providing excellent customer service. Because of my work schedule, I'm frequently here after hours when it is dark. I love being able to park in the loading bay and close the garage behind me for extra security. Recently, I failed to close my storage unit properly and Sunny called to let me know right away. With their technology she was able to tell my unit was open and kept an eye on it with the security cameras until I was able to come and lock it.

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

I have been doing biz with Everett Storage for quite some time and they are the best!…read more ~ After many years of paying on time every month to Storage Depot in Lake Stevens, where I still had some stuff, I moved out recently. I discovered that some things had somehow gotten wet and that RATS had been in my stuff! Rat turds everywhere and in my boxes!!! To this they answered "Well you've been here a while". WHAT! I was so stunned by this answer that I didn't ask for a refund of the payment I had recently made. If they were like other storage facilities I have done business with, and who pro-rate, they owe me money. However with that attitude do you think they would refund it without me asking? Yeah, sure. NOT! I find out, after speaking with others, that they are far from the best around and I want to share that information. I suggest Everett Storage to you. Great people! They have 3 very clean and convenient facilities in Everett. On Rucker you can drive INSIDE on 2 levels! There is also a moving truck available. Go use one of these facilities....NOW! :)

The new owner has done a great job of updating the facility. Brand new fencing and security system…read moremakes this one of the better self storage facilities in the area. Night and day difference from the last owner to the current.

Owner has a bad habit of not keeping very good records of who has paid their rent & will put a lock…read moreon a unit & not say anything to renter about it,, then does not follow the laws that require owner to send two different notices to renters before disposing of renters unit & contents within unit. And even when renter shows proof that they were not behind on rent owner tells renters to f-off and hangs up phone or threatens to taze renters. Owner is nearly impossible to get a receipt from for any payment other than initial rent when contract is signed and will call renter stupid and make fun of renter for requesting receipt for payments of any kind.

I had a great experience with Whytes Storage in Everett. The facility is clean, secure, easy to…read moreaccess, and the monthly payment wasn't bad either. The manager, Kayla (I think her name was), was very helpful, kind and professional. She took the time to explain everything, answer any questions I had, and just made the whole process nice and easy. I highly recommend this place to anyone looking for a good storage facility in the area.

This is my favorite storage facility. All the employees I talked to were helpful and friendly. The…read moreprices are competitive and they have so many options with controlled environment. The manager was so helpful ans my questions. I would definitely recommend this place and the employees too. Cerffina Moonyier

I'm not sure if it's still the same owners as it was 15 years ago or if it's really still called…read morePapa lockers . However when looking at the pictures I happily noticed a familiar ever-so kind family of faces in front of the gates with the banner in the background saying Papa's lockers like i remembered it before. If it is still the same owner / managers of the once named Papa Lockers as before, & if still the "Ma & Pa" of which you can see pictured out in front of a gate with the pups and the name banner behind them)- well then, i can assure you fully that you'll never find a better place to do buisness! Your stuff will be safe and youll find comfort in knowing this from day one! I stored with this family uber Papa Lockers DBA years ago for many years and i honestly can tell you this: they literally saved me time an time and time again. Many times my stuff could have been auctioned but instead they worked with me they helped me figure out a plan and get back on track they locked me out when i really feel behind but they never sold my stuff and they could have. I was honest with them about every single up and down with my health and lay off. Was truthful and they did more than they ever needed to help me not loose the last remaining part of my normal life before all of the bad began that made it hard to keep up on my bill . Eventually I was able to get my bill right and move my things out and I hope I never forget . They're kindness gave me so much more than I can explain in just a Yelp . I have never since met such a kind and caring person in business. I owe them so much keeping my stuff truly safe and remaining mine. They saved me little bits at a time in a way that continuously keeps on from their faith shown *not just in myself, but towards the good that they manage to spot inside all people! I hope one day they read this and hear me say thank you for all that you did for me for all the times you kept my items safe kept my bill low let me make my payments late and tried to help me so that I didn't lose my stuff with ample warnings . To me that's the best place to keep something that you love and cherish somewhere where they cherish it just as much for you

After only 6 to 7 months renting a 10 x 25 unit, Glacier West increased my rental rate nearly 11%…read more I emailed them 3 days ago and have not received a response. During 4 years of renting with a small storage facility, Chain Lake Storage, in Monroe, WA, my rental rate was only increased 2 x's at a fair, reasonable amount. The staff there were very accessible and super great people to work with. Glacier West advertises a lower rate on line to lure customers in then seems to employ a bait and switch scam, it appears to me, to up rates months later. I think 1 year or more to increase rates 5% max is fair and reasonable to deal with inflation. Not 10.9% 6 months into leasing.

Let me begin by saying the only reason there even a 1 star given is for the actual facilities. The…read morebuildings are nice & clean. The customer service provided here is one of the WORSE Of any & all places I've been a customer at & actually paid money too. of. I understand customer service has generally gone down it seems w/most business but these Women working in the leasing office are so rude, nasty, condescending, & made me feel like more of a nuisance then paying customer. If I owned this place I'd watch the videos on how they've been interacting with customers to verify my comments, followed by letting both of them go immediately. Just thought you'd like to know. DO NOT STORE YOUR ITEMS HERE until they've replaced the rude help.

First impression as I walked into the showroom was clean and inviting greeted with exceptional and…read morefriendly staff, second impression is well secured, 2 very important qualities when making a choice to be able to trust storing personal property, I was impressed from the time I entered and was given a tour of the facility to the last details of sizes options and pricing both Ladies had me laughing and feeling over all at ease and like family by the time I walked out, I highly recommend this location for not just storage but renting their U-Haul trucks as well!!! Thank you guys for being a head above the rest