Do you expect a climate controlled facility to have a mold problem? This facility does. We moved…read morepristine wood furniture and items from my mother's estate in several years ago and this past year, white mold began to form on everything. It was so pervasive, covering and damaging all the antiques. Insurance did nothing and Midgard avoided any responsibility. No discount, no cleaning, just a constant price hike. This is a terrible company I would avoid storing anything with them. Just another large company with zero ethics and just looking to make money.

I rent a unit from Midgard Self Storage in Cumming, Ga and am reviewing this business because…read morerecently I discovered the source of all the mold and mildew in my unit. As we continued to remove things from the unit we discovered all the water damage that evidently had been occurring over this time which in turn resulted in the mold all over my things. I have been paying for a climate controlled unit for three years and all the while the temperature, humidity, and dryness was not being controlled at all, but rather our stuff was being ruined while we continued to be charged more and more. If you have items at this storage facility located at 6075 Post Road, Cumming, Ga I advise you to go in and check the condition of your things before they are ruined as well. Edit: In response to the (Owner), Brittany H. I posted a truthful review on Yelp with pictures to explain the situation. In response to my review the (purported owner) responded with a request for me to contact the business to get help. Such a bogus move, as if you care! I reported this months ago and got NO HELP!! Don't try to put the onus on me, this is all on you! I've been on the phone for 45 minutes with one of your agents today. I've sent emails and pictures and I've sent texts with pictures. Stop acting as if you care!

Great storage facility with knowkedgeable staff. Kudos to…read moreMichael for all his help for taking care of us. He shiwed us several units and we selectable a suitable sized one for our needs. Great discounts for new tenants. Easily accessible and trolleys available to move your stuff around.

Good customer service , had my things there for seven years in a controlled unit ; no issues…read morethrough my experience..

I had my storage here for almost 2 years and the Staff there was always super helpful and friendly…read more the entire facility is very clean and well managed.

Paid my bill yesterday or the day before. (Before noon) and the code still says see manager. They…read morehave one job. And they fail. The new people are terrible.

First let me say this review has no adverse effect on existing property managers Moses and Amy…read more When they were running the front office in person, service was fabulous. The property is secure and the facility is clean. Now the office is run with virtual computers set up by Reliant Mangement and customer service no longer exists. They are absolutely horrible. I would be extremely cautious in giving them any credit card or debit card information for auto payment as they are now streamlining cash from their customers by issuing you an invoice for one amount and charging your credit card a higher amount. Of course you cannot speak to any management because they are busy hiding behind their cameras and email system. I would also be aware when renting any unit as they will give you one price and then two months later substantially increase your monthly amount.

I was greeted immediately by Amy, she was friendly and helpful. I was worried about safety and Mark…read moreassured me it was not only secure, but they lived on property and monitored the area. Mark saw my small car and mentioned the truck rental program, which is super convenient. I would highly recommend this location and the hospitable team working here.

Kim and Nathan are life-savers! We were in a bind with a new RV we purchased, we had rented a spot…read moreat a different storage facility based but our new RV wouldn't actually fit in the spot. Our HOA wouldn't allow us to keep the RV in our driveway. I called Kim and she got us a spot at their new facility before they even opened. On the day we were bringing our RV to the storage facility, Nathan was there upon our arrival to ensure everything went smoothly. The facility is perfect and we love knowing our RV is under cover. And you can't beat the price either! If you're looking for a storage facility, I would highly recommend American Boat and RV Storage!

Rob and the staff here at Ga 400 Storage are fantastic. Always friendly and helpful. I have…read morereccommended them to friends.

We rented 2 storage units there for almost 2 years. We just moved out this weekend and we found…read moreeverything in prestige condition. The stuff is very helpful with great communication skills. Prices were good as well!

Great storage facility. I moved my stuff from a competitor because my cardboard boxes were…read morecollapsing from extreme humidity. I was told it was common for Georgia. Plastic tubs were dripping wet during the move out. No humidity problems here, and I'm not in the climate controlled units. All storage units are not equal. Star Storage is definitely top tier!!

(I have a unit in the Coal Mountain/Cumming location that is managed out of the Canton, GA office.)…read more Management called me and advised they found my unit unlocked with the lock and key inside. They advised the key had a lanyard/string around it. I was very perplexed by this because we have all keys that were issued to us and never have we had any keys with strings/lanyards around them. I went to the facility and thankfully nothing appeared missing. I called management and advised that my lock they issued must have been recycled because someone must have had a key and unlocked it. I asked if they would replace my lock with a new one. I also asked perhaps they were mistaken and it was a different storage room than mine that they found unlocked. The manager became defensive and said I was accusing her of being dishonest and that it is against their policy to recycle locks. She said she had a picture of my unit when she found it unlocked, and she knows it was mine unlocked. I asked if she could send me the picture and she said she no longer has it. I informed her that I am not accusing anyone of dishonesty, but rather that there must have been some mistake on their end- either they mistakenly identified the unlocked storage facility as mine or they mistakenly used the same lock on our unit so that a previous renter still has a key. The manager said they would not replace my lock and if I wanted to I could go buy another one and ended the call. Wow. I will be moving out of this storage facility. The mistake is on their end and instead of hearing me out, replacing the lock, they told me it was my fault and to deal with it. No thanks. I want a facility that is going to keep my stuff safe and then support me if there are issues.

5/5 Stars I've been…read morerenting a unit and a parking spot here for over 9 months now and honestly, it's been such a smooth experience. Usually, I expect some kind of headache with storage, but the owners here are super easy to work with and actually get back to you fast if you need anything. The place is always clean and feels safe, which was the main thing I was looking for. It's also rare to find this kind of quality and value without the prices constantly spiking on you--they've been really fair and consistent. If you're in the area and need a spot for your stuff or a vehicle, definitely check them out. Super happy with the choice so far!