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    Freeman Glass Service

    1.0 (1 review)
    Open 8:00 am - 4:30 pm

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    5 years ago

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    Tri-City Custom Glass - Mirror defects after only 6 months

    Tri-City Custom Glass

    (4 reviews)

    Poor quality - would not accept responsibility. I had Tri-City Glass cut and glue 4 mirrors on…read moremedicine cabinet doors. The mirrors showed defects within 6 months. The mirrors had corrosion around the edges and circles showing through the mirror. They had used a silicone adhesive that destroyed the black backing on the mirrors and had not sealed the edges of the custom cut mirrors. The edges were showing corrosion within 6 months. Company did offer to redo the mirrors for $100 but did not accept that the adhesive was the cause of the problem and also would not seal the edges. Went to another glass company that identified the wrong adhesive immediately also told me they seal the edges after cutting mirrors.

    The service here was very good. The product, unfortunately, was not so good. We needed a piece of…read moreglass cut and drilled to take the place of one small piece which was broken on a six-piece, glass and marble coffee table. The table was very expensive and I was told, by Tri-City glass, that they did not have the means to do the job. But, they could send it to New York and have it done there with laser cutting and drilling. The quote for the new glass was almost $350. Fair enough, as long as the results were high quality. So, I eventually took delivery of the new glass. It looks like someone cut it with a darned jigsaw. There is little point in complaining as Tri-City glass made it clear they can't do the job...their sub-contractor is definitely sub-par and has not done this strong business any favors.

    Freeman Glass Service - autoglass - Updated May 2026

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