We bought quartz countertops from then and they installed. We had a back splash from previous…read morecountertops and they knew that when they came and measured them. They installed and we noticed after they left large space between countertop and the backsplash and several chips out of the quartz. I called the company and they sent the installers back. They said they would discuss with their boss and get back to us what they could do to fix it. We didn't hear from them so after four business days we called them. Owner had an attitude said our walls weren't straight. My husband asked the owner how many perfect walls he had seen. His answer was none. Which is true that is why we assumed they came and took laser measurements to insure a custom fit. The owner blamed the bow in our wall and took no responsibility and refused to fix the problem. My husband is a contractor so he knew that was not a good excuse. the owner hung up on him. I called back and asked why they didn't tell us they were having a problem getting it to fit to see what we thought and he hung up on me too. I definitely would not recommend these people!

Justice Stonework's gets an A+++ from me! They are friendly and professional from the sales…read morepersonnel to the installers. They have a beautiful selection of stone to choose from that will fit most any budget. I'm extremely impressed with their craftsmanship; pre-cut to fit perfectly; smooth, shiny surfaces; level, tight, unseen seams. This area is fortunate to have such stone craftsmanship available! They show up when promised, prepared, clean and efficient. I can't say enough about these folks other than we're lucky to have them.

David remodeled my bathroom for me he done an excellent job . Was true to the price he quoted me…read morewas honest and dependable. If I need anything else done he will be my first call . Linda Houseright

From the owner: I specialize in quality customer service and attention to detail. With many years of experience I…read moream able to bring you a good quality finished result. Kitchen, bathrooms or home improvement.

If we could leave a zero rating we would. Hired them to…read morerefinish our 7' jacuzzi tub. They picked it up to take to their "shop" We rejected the tub 3 times due to MANY flaws. Chris assured it would be like new on the 4th attempt. They delivered & we looked at in the sunny driveway & in that light it looked ok & we paid them the $750. In a couple days our contractor was ready to set it in. In that lighting it was a train wreck!!! Several areas had been buffed sooo much it took the shine off, numerous "pimples" in the finish & the drain hole had so much epoxy the plumbing wouldn't fit. Chris came back to look at it & acknowledged it was unacceptable. We agreed to letting him keep $200 as a "goodwill gesture" & he promised a $550 refund by Dec 1st. After several text to him & VM which he has responded to none we HAVE NOT received our refund. Not only did they ruin our tub they clearly have no intent of giving us the refund Chris promised!!!! DO NOT HIRE them!!!!!!!!! Reference the "shop". We asked for pics of the tub prior to 2nd delivery. Our tub was sitting on four 5 gallon buckets under a metal carport outside! You could see "paint" cans on the tailgate. Chris denied thats where they applied the epoxy!

Chriss did a good job on our tub, but there were a few areas that need a little touch up. He has…read morescheduled several appointments to complete the followup, and he has been a repeated no show. It is very frustrating, especially when you rearrange your schedule to be available and then--no show/no call/no text. L Story, Kingsport, TN

absolutely do not use this granite place. After installation I noticed three long what appeared to…read morebe cracks in all three pieces Jacob swore it was only a vein but I had other granite people look at it as well as my contractor and it is definitely a crack he cussed me called me a liar and told me I was full of shit then after I told him to come and get it and I was stopping payment he offered to re-make all 3 pieces. Within 30 minutes he texted me back again and told me just to cancel the payment and that they were not going to redo it. Terrible customer service wish I had looked at the reviews ahead of time they are terrible.

Never, never, never use this company. Prices are good but quality of work is terrible. My cook…read moretop is scratched and installed crocked! The holes at my sink and in island top were too big so my contractor had to fix them!!! If I could give them a negative rating I would. Had told me to call so they could come back and seal quartzite and marble again. That was in September!!! Need I say more? Aleeta Gent

We originally purchased quartz countertops through Home Depot in Hendersonville, NC who then…read morecontracted with Preston Woodworking. We were given a 4 week time frame for completion, but it was a full 10 weeks before the counters were ready to install with no word from Preston or Home Depot about the delay. Unfortunately, the original template was done incorrectly and the stone cut incorrectly. The seams on the upbar and lower counter did not match, nor did either one match the corners on the wall. Nevertheless, the installation crew spent a full day installing it and tried to pass it off as acceptable. We immediately contacted Home Depot who then contacted Preston to fix the problem. It was several days with no contact from Preston. We tried to contact the manager of the stone department, but never did hear from anyone from Preston until they sent the owner of the installation company and someone to re-template. The templater pointed out significant errors in the original template and criticized the installation crew for knowingly installing an improperly cut stone, yet they sent the same company out for the second install. It was another 7 weeks after the original installation before the counters were re-done for a total of 4 months. Not once during the entire 4 months did ANYONE from Preston management contact us, even after multiple emails voicing our complaints with the quality of work and the extended delays. The second round produced a barely acceptable final cutting with a sloppy installation of the sink (glue seeping out from behind the caulking as it dried) which my husband had to repair. We tried to pursue a discount to compensate for the extended delays, poor quality work, and multiple days off from work to deal with correcting the problem, but again we got NO response. Home Depot finally was able to get them to agree to an insulting $300 discount, which amounted to less than 10% of what we paid. Take your business elsewhere. This business uses incompetent crews and there is no customer service to fix their sloppy work.

From the owner: Preston Woodworking manufactures and installs commercial and residential cabinets and countertops…read more We are a company of creative designers, skilled craftsmen, and conscientious customer support personnel - all dedicated to fulfilling your cabinet and countertop needs with superior quality and gracious service. We are the region's top fabricator and installer of granite countertops. No other company located in the Tri-Cities, Tennessee region can match our in-house facilities to create the precise style and quality you want for your home or business. If you want to eliminate the middleman, this is the place to start.

Worst experience ever! He promised the job to finish closing up two walls would take him 4 days…read morewell it took over 2 weeks and nothing went well. One of the guys he employed brought a dog to my house that he chained to my back porch post and the dog chewed the wood, the walls are uneven that he built and the surface is rough so we have to continue sanding ourselves. He used our new shop vac for sheet rock and we had to purchase a new filter to use it to clean up the mess they left. We were unable to paint or lay floors before having to move in so we are living in 2 rooms while we finish the projects we were supposed to be doing when he finished in the 4 days as promised. I would not recommend anyone to hire him unless you love stress and drama!

From the owner: Our Specialties include but are most definitely not limited to.. Renovation and Rehab of…read moreproperties, Flooring, Paint. Drywall, Trim Carpentry and finish carpentry, Doors and Window Installation, Siding Bathroom Remodels, Framing, Roofing, and Cabinetry Installation, countertops and Concrete Countertops and Stained Concrete flooring just to name a few.

Chad & Christa were amazing, from the initial contact they kept their word on everything. They did…read moreexactly what they told us, showed up on time, and were very professional. More small businesses should follow this company's Integrity, their Character, & commitment to their customers. They set the bar...

Our anger has subsided but the disappointment and regret has not…read more Chad's carpentry and plumbing skills were adequate; his electrical work was unprofessional, dangerous, and not to code (electrical wire for the fireplace fans was cut and not properly re-connected; wires were spliced behind a wall with no junction box; and wires were spliced and sandwiched between the wood base of the (off-center) hearth and directly on carpet. We hired a qualified contractor to correct these dangerous safety issues and they will attest to this. A rotted/termite-destroyed stud was not repaired or replaced. Their drywall and Christa's painting skills were sad - nails were popping out; an electrical outlet was covered; and new drywall was not sanded smooth or primed before a very thin and uneven coat of paint was sprayed on the bare drywall. We sanded and repainted every single wall ourselves. Half-way through the project, we sent an email to CDS outlining the remaining items to be completed and/or corrected. They replied, in part: "... we are not preforming up your standards ... find another contractor..." We did. We have photos and video clips of CDS's poor workmanship to backup this review.

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

My wife called Tennessee Pumbimg to do some work at our home. The guy came and said he would call…read moreback with estimate. When he never called back, my wife the company and talked to a lady, and the said she would call with the estimate in a few days, no call back. My called called again and several messages and no call back. This company is not reliable and will not use them again