EXCELLENT experience!…read more I recently purchased a home in the area and needed a kitchen table/chairs, dresser and sofa bed. I was pleased with the selection, prices and helpful friendly employees. I wanted to support a locally owned business and they made it easy to do so. They scheduled a delivery day and time that worked for me and the delivery people arrived on time and made sure the items were placed where I wanted them. I would recommend them for any of your furniture needs!

VERY expensive store and I was impressed with the furniture until their son, Michael(?), showed up…read moreextremely high on some type of drugs and smelled like alcohol, as well. He was rude to the customers and employees and the situation was more than uncomfortable. Then he proceeded to make a pass at my teenage daughter and when my husband asked him to back off, he acted like we were in the wrong & made a scene. Unfortunately, cannot recommend this local business just due to unprofessional and erratic behavior. There are too many other good places to find furniture in this area. Do yourself a favor and steer clear!

Excellent service!! Dryer was not working. Called Turners in the morning and Brian came within the…read morehour and had it working in 30 minutes! Very polite and offered several options! Highly recommend! Five !

WE fell onto our dishwasher door [dishwasher was open] on Christmas Day. Mr. Turner got our…read moredishwaster fixed and running within an hour. It is working grat and the price was reasonable.

It was easy to schedule and he was prompted and he diagnosed the issue but didn't have the part in…read morestock.

the technician that worked on our freezer was well within the time window promised, diagnosed the…read moreproblem with our freezer, fixed the problem and was very cordial on how to prevent it from happening again. FIVE STARS...and thank you very much.

The job of repairing 6 yr old refrigerator was left half done!…read moreNever use them again! Called about it; response was 'go read your manual'

Todd did an awesome job working on my washer. He is a very kind and professional person. Would…read moreabsolutely recommend.

I definitely would never buy another appliance from appliance. I purchased over $12,000 worth of…read moreappliances for my new house. The installers were completely incompetent and they hooked up the water but not the drain so when we first used the washer, it resulted in water running down to the first floor through the ceiling. I might add that we spent $950 to have the appliances installed correctly. I have built other houses and never had that experience! When I called to complain, the sales person said it was our fault for not checking! He was very rude and he basically hung up on us. Also, the builder who is a very good builder noticed how inept the installers were. They didn't seem to know what they were doing. please find another appliance store.

The worse customer service EVER!!! We paid for a stove that needed to be ordered. We paid in full…read morein advance for the stove. Called to check on the order. Was told the stove we ordered (and paid for in full) had been SOLD, and we would have to pay an additional $200 to order an additional stove. This was ONLY the beginning of a terrible experience. The oven door shattered after only 6 months and had to be replaced. Then, a few weeks later, a terrible clanking sound and a burning smell would start when the oven was turned on. It was LOUD! We called Blueridge and they told us we would have to contact the manufacturer. They didn't offer to have someone come and look at the stove, nor did they offer ANY advice. We finally found Appliance Grandmasters, who came out and fixed the stove. Turns out, the problem was that the fan had been damaged during transit! The repairman was able to fix it in 15 minutes! Hats off to Appliance Grandmasters. HIGHLY recommend them! As for Blueridge, absolutely the WORST CUSTOMER SERVICE EVER!!! And, our salesperson, Lewis, is absolutely worthless.

Michael responded to my request for information within 10 minutes and we scheduled an appointment…read more He was on time, so professional and friendly, and had my dishwasher up and running within an hour! I highly recommend JM Services and Repairs, and will call them back for any future repair needs.

Michael robbed me $95 after ripping my broken washer lock apart and leaving my washing machine…read moreunable to use. He charge me $50 extra 5 minutes into waiting for someone to come to the door. Which was a rip of but I agreed to pay. After finally getting in my house, he checked and charged me 150 with an extra $5 which j also paid. Now today I told him to push the appointment back 30 minutes he disagree so I got home 10 minutes prior and waited. He texted me good luck and refunded me 55 for the wait fee. This is hilarious robbery shame on you.

I've used Watson's before (new washer) as I believe in using local, non-big box stores and have…read morealways been satisfied with what I've seen, bought and had delivered. Delivery time was an hour late and I didn't receive a call, so ended up having to track that myself. Good people, helpful in hooking up refrigerator and ice maker, taking away packaging.

!!! BuyersBeware !!! A pricey 4 door Whirlpool refrigerator purchased at Watson's and still…read morewithin the first year warranty failed to cool to safe temperatures. As sole caretaker for an elderly parent with multiple heath issues, we must have a refrigerator that works for medical necessities and needed it repaired promptly. When service was initially refused, I hand delivered a letter, asking both the manager and the Watson owners for help in getting it repaired or replaced. They refused this request for help, not with the courtesy or courage to make the call themselves, but through a salesperson, saying that the remedy was "...out of their hands, there was nothing they could do." After filing a claim with the NC Consumer Protection Division, Watson's stated in a letter to the CPD that they had offered help....really??? Why would I file a complaint if they had offered to help and the repair had taken place ? The letter was filled with totally underhanded and bold faced lies. Surely a store with staff, products and service to avoid!!!