There are a few helpful employees on the floor, and I appreciate them. But the overall tone of this…read morestore is set by leadership, and it's consistently cold and disengaged. The people at the top--those at the front counter and in charge--rarely smile, offer no greeting, and seem irritated by simple customer interaction. A "thank you," a smile, "would you like it in a bag?" or even "have a nice day"--none of those basic human courtesies seem to exist here. What's more disappointing is that this behavior seems to trickle down. Whether by example or expectation, the culture has become one of indifference. I've given this place several chances, hoping the vibe might shift, but it hasn't. So I've started shopping elsewhere--even if it means driving farther or paying a bit more. I'm not just buying hardware; I'm choosing where I feel respected.

This is a small town hardware store that, although it can't compete with Lowes or Home Depot in the…read moresheer volume of items they carry, I honestly think Landrum Hardware is THE BEST SMALL TOWN HARDWARE STORE I have ever been in. (Keep in mind, my idea of a date is a trip to a hardware store, sometimes just to browse.) There is always someone available to help customers, their selection of items is amazing for a store their size, and they make sure to stock supplies people in this area need. Plus they have a U Haul truck rental that makes life so much easier than going south to Greenville/Spartanburg or North to Hendersonville. I often choose Landrum Hardware over Lowes or Home Depot because i know the people there, and I want them to stay in business for a good long time. For a non-chain store, their prices are more than fair. Thank you Landrum Hardware for being here. Susan Lane, Tryon, NC

Every time I've gone to Inman hardware. They've been very kind and attentive. They have always…read moretaken care of everything I need. I give them the best rating from Jennifer Hoey

Inman Hardware is the best hardware store around. I highly recommend it over any big place like…read morelowes. They people in there are very nice and helpful and they have about anything you can thank of. Will definitely be here for all my hardware needs.

I was on my last coil and it was burnt out or just about there and his shop was the only one close…read moreenough for me to get there in time while on break, i showed up at 6:15 ish and he had closed 15 min prior. He was still at the shop about to leave in his truck and he got out, asked if he could help me and reopened just so i could get my coils. He wasnt mean or hostile about it either in fact it seemed like he was more than happy to reopen and help me out. Its a small shop but it has a surprisingly big selection of mods, disposable vapes, juices, and coils. Cant recommended enough.

I bought vape pen yesterday and it would not work today so I brought it back and he switched out…read morethe battery. He got it puffing smoke but when I tried I got the liquid in my mouth. I said "yuk" I don't know what I should do (meaning maybe switching out vape pens) and he got mad and grabbed it out of my hand, opened the register and I said no I was going to switch it out and he said "nothing will make you happy" and gave me my money back and said "goodbye". He said some people just need to keep smoking cigarettes. I thought he was so rude

Steve at Hilltop Barn Wood is awesome and helpful!! He helped me find a walnut slab that I needed…read morefor a project. While there I saw a bunch of cool barn wood as well..will have to go back for my next project! Thanks for all you help Steve!

I went to Hilltop in February to have them make me a custom 8 foot wood slab. Dealt entirely with…read moreJared throughout the process. They had issues related to a mill being stolen but I was willing to wait because they're a small, local company. So Jared says my slab is set to be cut first week of May and he contacted me May 3rd to verify measurements and he says they're getting ready to cut it. That's the last contact Jared had with me. I recommended to my family to go to hilltop for an unrelated wood project. While they were at hilltop in early July, they asked about the status of my wood slab and were told "yeah, we couldn't do that". That was the entire explanation. I never heard from Jared. Horrible customer service and honestly would never do business with them. I'd still be waiting if family members hadn't happened to ask while they were there. Do yourself a favor and go to Asheville Hardware instead, I walked in and had my pick of over 100 slabs, got one for cheaper than hilltop quoted me and had it in my garage that same day. So hilltop took 6 months and I got no slab. Asheville Hardware, I had a slab in my truck within an hour. The owner of hilltop left me a voicemail after I contacted them. Apparently he had no idea any of the issues with my order or the customer service I received which isn't a good sign for an extremely small business.

If you have a bigger dog and don't like washing them in your bathtub, tractor supply has a wash…read moreroom to wash your dog I just love this idea they supply the towels, shampoo and even have brushes if you need to use. I've been giving our dog a bath at least once a week. Plus they have a hook so your dog can't jump out. ( Mine did try the first time he was very scared);plus they have a table with dryers. It's a great service they offer. And it is only $9.99. after so many points you can actually get a free one, Not sure how many you need to do. The only problem I wish the dryers were a bit warmer. They really don't get warm just blows air enough so you can dry them. Plus the shampoo is always getting very low when we go. It's a great way to get any size dog washed but great for big dogs. Try it out I recommend it highly!

I'm just leaving this to let others know the hours are not correct here on yelp. This location the…read more that are around this area all at 8 PM far as my experience goes, it's about like Lowe's. If you need help just walk around and look at their products. After a few minutes go to the tools isle and it won't be long you will have employees that aren't even on shift, asking you if you need help... THEY CLOSE AT 8:00pm!!!!

Beautiful furniture, so well crafted, really lifetime pieces. It is pricey but quality usually is…read more The staff is also very helpful.

Furniture = 5 stars Management, communication and overall…read morecompany = 1 (one up from zero) Summary: would we shop there again? No. Read on. Where to start? Well, an $8K order for chairs (6) and a couple tables. After FAR longer than we were told (by three months), we received our order. The chairs? Amazing. The tables? 4 out of five, mainly as they got the "fill" epoxy color wrong. We even confirmed before production the color we wanted. Yup, 'smoke'. We did not receive that. Black. The amount of epoxy fill was minimal enough that we didn't argue, though we did confirm with a now-previous employee who left out of frustration that they did screw it up. By the time we got there, we'd already confirmed this is a messed up company. I could go (FAR) further, but in the interest of brevity, be VERY careful with Foothills if your order will take time. Make sure to clarify all details and pin them down to a timeline. If you see something on the floor and can get a good deal? Go for it. The furniture is amazing. Beyond that, they are a shoddy-run business. Travis? Not the kind of person I'd do business with again. Slovenly and not to be trusted. The other staff (we dealt with)? Amazing. But the two main people we dealt with have left. One of which I've stayed in contact with. His assessment? A very messed up company - hence why he quit. Couldn't be there any longer. Sad. Amish furniture? Amazing. Just find it elsewhere.

owned by a Canadian company. They have closed offices in Clyde and Sylva near me. Now EVERY call is…read morethrough a call center! I started calling 3 weeks ago (30%) was given a Saturday delivery (20%), NO show! Today I literally flagged down a driver (who was not intending to stop here) (5% & 28 degrees outside) Superior is no longer the company they used to be! And things are only going to get worse with their new computer delivery service! I'll be switching to Blossom!!

Customer service is a joke. 9 hours on hold total. 4 hours yesterday, five today just to get…read moreservice established for an empty tank already on my property I just bought.