Ron did a great job repairing my dishwasher and garbage disposal. Very good price. He's very…read moreknowledgeable and trustworthy. Highly recommended for any appliance needs.

We so appreciate the fast service, attention to detail and competitive pricing for maintenance or…read moreour subzero refrigerator. Prompt, super courteous and professional. Thank you!

We have used this company twice for home large appliance repair. Both times the gentleman came into…read morethe house, diagnosed the problem quickly, fixed it quickly, and for a very reasonable price. We have been extremely satisfied and will continue to use them.

The people never showed up after making a appointment never called I set something up again and he…read morecould not call back and then cussed me out on yelp page no service I will not use yelp again this is a rental house so I need it fixed quick

He was great worked so hard and right on time, even a little bit early just fine with me . My mower…read moreis running now thanks to him. Great guy.

Todd did an awesome job working on my washer. He is a very kind and professional person. Would…read moreabsolutely recommend.

The job of repairing 6 yr old refrigerator was left half done!…read moreNever use them again! Called about it; response was 'go read your manual'

I gave Brad 5 stars a couple of years ago. Since then I've needed him several times and each time…read morehe came out promptly, diagnosed the problems, fixed them, and charged very reasonable prices. He is certainly one of the very top service providers I deal with. Fortunately, he's still young, so I probably won't have to worry about him retiring. I'd give him more stars if I could.

When you call Seneca Appliance you'll probably get voicemail, but don't worry, Brad is SUPER…read moreresponsive and will call you back quickly. My mom's fridge in West Union wasn't turning on at all so it needed a new computer, he called the second the part came in. And then there was another issue that he couldn't diagnose until it was running, but he didn't charge for labor for the follow-up repair (and I was totally expecting to pay it). It's possible this fridge still needs one other part (a damper that is completely missing that he saw when he took the whole assembly apart to install the sensor), but he said just to watch it today and see if it's acts normally or not (since it seems that part was never there before?) and then just call him if it does and he'll come by and pop that in too and, all in, will still wind up being MUCH less then getting a new fridge. Brad is friendly, responsive, and skilled. Don't bother looking for any

Quick response and excellent service for my Whirlpool refrigerator!…read moreI highly recommend this company!

They cancelled my appointment and didn't let me know. Very unprofessional. Waited a whole week just…read moreto call to not even have the appointment in the system enough! How does a tech cancel the appointment without letting the customer know. I advise any and everyone to take their business elsewhere unless you want to have an appointment cancelled for no reason!! With a still broken appliance!

Mike has provided appliance repair at our home on 2 occasions. He was timely, diligent and what I…read morelike the most, he talks you through his thought process in solving your problem. I/we highly recommend Mike and we will use his services in the future if needed.

So happy I discovered this business! Responsive, professional and great quality!…read moreJared fixed our kitchen aid dishwasher quickly and efficiently!

Excellent service!! Dryer was not working. Called Turners in the morning and Brian came within the…read morehour and had it working in 30 minutes! Very polite and offered several options! Highly recommend! Five !

WE fell onto our dishwasher door [dishwasher was open] on Christmas Day. Mr. Turner got our…read moredishwaster fixed and running within an hour. It is working grat and the price was reasonable.

Buyer beware. Terrible value, hasn't been on time, terrible communication, service requested wasn't…read morereceived and doesn't do his research before he comes. Been a client of theirs for a long time but since their dad left the business has steadily gone down hill in terms of service and value. The past few jobs he has been late with no updates unless I call him. Be prepared to wait. This last job I had to hire someone else to complete it because he couldn't do it, then wouldn't refund me. When I asked for a credit he reluctantly did finally give me a credit of $160 on a $160 payment. Then he put an expiration date on it which was never discussed. I didn't accept the credit expiration and just let him keep the whole payment. They must need the money if they are willing to lose a customer of 3 years and couple thousands of dollars spent with them. Edit to answer their follow up comment. Please everyone see that they never addressed how late they were on the job and I have posted the pictures to show that. There was no bracket that needed to be removed only screws and a buddy of mine and I did that. If you didn't know how to remove it you just should have said so.

I definitely would not recommend Jackson Appliance Service and Repair to anyone. I have never had…read morea bad experience with a repairman until Mr. Jackson. On Friday, May 2, Mr. Jackson made a service call to my house for my LG refrigerator, I was told the svc fee would be $100; after diagnosing the problem as the compressor, he asked for $150 svc fee. I told him the amount I was quoted and he honored it. During his visit he mentioned having a compressor on hand he could place in my refrigerator for minimum downtime and he would replace his compressor with the one coming to me from LG. I texted him on Saturday, to tell him I prefer to wait on the one from LG. The compressor arrived at Jackson Appliance around noon Thursday, May 8, Mr. Jackson did not call to schedule an installation date/time. I texted him on Friday, May 9, to let him know I was aware the part was in and to schedule a time he could come out. He told me the week of May 19, I then called asking why it would take so long, he told me he could have installed the compressor he had on hand but I wanted to wait for the one from LG and he would be on vacation the next week. He refused to install the compressor, he said he preferred not to work with me and said he would drop the compressor off at my house today, May 9, he has yet to give me my compressor. Mr. Jackson was upset that I did not want the compressor he offered but chose to wait for the one from LG, he behaved very unprofessional and even hung up the phone on me. His off lack of professionalism put me in a position where I have to find a new service tech to install the compressor, and I have been without a refrigerator for over a week. I will never recommend this man or his business to anyone.

I wrote them a check when they came out 9/16/2024 to order a replacement display for my…read morerefrigerator. I have had to call them several times to get updates only to find they can't get the display after all. They have given me promises during 10 phone calls and 5 messages that they'll refund what I paid them to get it ordered. It's now December 3, 2024 and they told me they sent a money order which I never got. It. I'll go through the court to get my money back now.

They never called, only texted. We had an appointment for 5:00pm but they never showed y. I called…read morethem at 7:00pm and they said they were finishing up a job and were on their way. I asked why they never called to let me know. I got off work early to be home for them and they tell me at 7:00pm that they are on their way. This is unacceptable. They had no respect for me or my time. They don't have the courtesy to just let someone know they're going to be late. They have also not called since then to try to reschedule. I will not do business with people that have such poor character. I will hire someone else.