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Los Angeles, CA

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Freehand Gallery

4.8 (8 reviews)

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8 years ago

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15 years ago

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6 years ago

Thought I had written a review a long time ago...Wonderful place, owner, staff! Have time to browse, enjoy artists etc.

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6 years ago

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14 years ago

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16 years ago

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20 years ago

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Kings Beads - A selection of rings, crystals and cabochons for sale at Kings Beads.

Kings Beads

4.0(211 reviews)
0.2 mi•Beverly Grove
•$$

I have come to this store a few times and have never had an issue until today. I came to the store…read morebecause I was in the area and needed a clasp for a piece I'm working on. It was in the early afternoon. I rang the doorbell and the woman working buzzed the door open but I didn't catch the handle in time. After attempting again to get in to the store by ringing again and pulling the door but she walked to the back and never came back. I waited a few minutes and then left. I found it rude and am so disappointed. I have spent money at this store in the past because they have a nice selection. I did not expect to be treated as though I was not welcome. We made eye contact so it's not as though she didn't see me or hear the bell ring. I came here in lieu of going to my normal wholesaler because I felt it would be good to support a smaller business. I regret that choice.

I went into Kings Beads today intending to purchase several loose gemstones. While browsing, I…read morefound a piece of sunstone that was clearly marked $7 each. I brought that stone and a few others to the counter and asked what the total would be. When the employee told me the sunstone was actually supposed to cost more, he said it had been marked incorrectly and told me, essentially, that he would honor the $7 price "this time," but that he had just changed the price and it would cost more next time. I said okay and decided I would purchase the sunstone. However, when he realized I no longer wanted to purchase the other stones, his attitude completely changed. He told me that he was no longer going to give me the sunstone for the price it was listed at. I asked him directly, "So you're not going to sell it to me for the listed price?" and he said no. I told him that I thought that was shitty business practice, and his response was completely unacceptable. He told me "fuck you," "get out," and "go fuck yourself." He then continued yelling at me and shooed me out of the store. Regardless of a pricing mistake, there is absolutely no excuse for speaking to a customer that way. If the price was genuinely listed incorrectly, I understand that mistakes happen, but the situation could have been handled professionally. Instead, I was verbally abused and kicked out simply because I questioned the pricing and decided not to purchase the other items. I will not be returning to Kings Beads, and based on this experience, I would strongly recommend thinking twice before spending your money here. Edit- I just learned what took place is illegal. I will be filing complaints with the La county DCBA. Truly unfortunate as they did have some nice things and I may have been a repeat customer had this not occurred. As a business owner myself, I'll let you guys know that treating a customer with respect and overcorrecting your own mistakes instead of abusing a customer over them will always end better.

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Kings Beads
Kings Beads - Pretty big store with a lot of inventory

Pretty big store with a lot of inventory

Kings Beads - Receipt

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Receipt

Michaels - Got this cute Christmas gift on sale!

Michaels

3.4(164 reviews)
4.7 mi•Studio City
•$$

I went in today with a poster that needed to be framed. The woman in the framing section helped me…read morepick out an affordable frame, framed the poster, and even secured D-ring hangers on the sides (the place where I'm hanging it requires them). She did this all for the price of the frame and was very kind and pleasant. This saved me so much trouble and I really appreciate it. In the past, this Michaels seemed to have a staff shortage, and the checkout was a drag. I know the self-checkout isn't new here, but it has changed everything; it's fast and efficient, leaving the staff able to focus on helping the customers. Anyway, I really like this location and the staff is really helpful.

This store can be hit or miss in their customer service department. I have been here many times in…read morethe past and never really got a warm greeting from anyone in the store. Sad but true. As those of us are familiar with arts & crafts, then we should know what to expect and what to buy. They have many selections of many things in their inventory. Prices change/varies every now and then; but, do have affordable discounted prices on a lot of their stuff. For instance I got 2 frames today for a great deal. One frame 9X12 & the the other one 16X20 & 8X10. The 1st one was $12.99 & the big one was $19.99. W/out tax. I needed some beads for decorative reasons and couldn't find any that I liked. In color and in style. During their Holiday Seasons they are fully stocked and all aisles are bursting with cheerful, happy colors, flowers, brands and more.. if you are not quick to grab what you need, it will be too late. Overall, not a bad experience, but they can for sure step up to the plate and help out their customers when we need help. I have had 2 pictures framed at their framing department in the past; and, they did an excellent job. So thank you for that! Clean store, restrooms in the far back, also clean, and plenty of parking spaces shared with number of businesses. Located on the 2nd level right above Marshalls. Take the elevator or the escalator up/down. What goes up, must come down!:-)

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Michaels
Michaels - Exterior of store

Exterior of store

Michaels - Interior of store

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Interior of store

Freehand Gallery - artsandcrafts - Updated October 2026

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