Door knocker came out, set an appointment with the sales rep. Sales rep gets here and i give him…read moreshit from the get go. Regan kept his cool. He told me what was needed to make the presentation a thing and i rewrote the script on him and sent him away.... then called him back and had him do the presentation on record. Then i opted to not go with this company as they have a crappy lender. All the same, Reagan and Taylor were legit amazing.

salesman ignored the no soliciting sign & even tried to open my front door. Beware!!!read more

If you had told me, I would never have believed you. We had…read morea 100% positive experience replacing our windows with The Window Source. We were referred to them by a neighbor and Chris Pound came out and met with us and gave us an estimate. We replaced every window in our 1970s era home and the process could not have gone better. It was a no pressure visit with Chris and he showed us all our options. When installation day came, the crew was very professional, friendly and happy to answer any question. I highly recommend them - the price was very competitive; the installation process was smooth; the customer service was exceptional; and we are very happy with the results.

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

They gave reasonable pricing. Communicated to schedule a time and made the process easy from…read morescheduling to paying.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

Love the windows and the installation was great. They offered a financing option but the end…read moreresult was different. They represented it as 18 months delayed payment but the finance company demands a monthly payment or pay 29% interest. Neither the finance company or Window Nation will talk to me.

Windows and doors installed May 2026 . We had one window that was the wrong size and a door that…read morehad a cracked frame that was discovered before they installed it. We were told that it would take 2 weeks to remake them and get them installed. Well, here we are in July 2026 and our window and door has yet to be installed. Finally got the local manager to answer an email and he assured us that the window and door was scheduled to be in a week ago. We once again reached out and (of course) he isn't answering. Buyer beware

Unprofessional. Hung up on by management while disputing damage after her dismissed my concerns on…read moretheir work man ship. Like others complained, they did not remove stickers from window screens. They promised they had the best installers and communication was downhill after the deposit.

After many many many bids, went with this company to replace the rest of my windows. I waited…read moreprobably five months for the windows to come in which wasn't a huge deal to me. The company would reach out about once a month to let me know the status which I really appreciated. (Was impressed by that honestly.) Install went ok. I was not impressed with the crew cleaning up after themselves (because they really didn't) and they didn't clean the windows. Even asked me if the large ladder I had was mine and then said I could use that to clean the windows myself. I had to comment to the company to get the windows cleaned which shouldn't have happened. It's standard practice to have the windows cleaned on the same day as install. I also had to correct them on the need for a permit. Somehow between the bid and install, that was deemed unnecessary. Not sure if I would recommend or not but frankly, there are very few window companies that are recommendable. Probably because the workers rotate between companies anyway. Response: Don't twist my words. It was more than just running out of supplies. And at NO POINT did I provide an incorrect address. I would think I know where I live! I have lived here for SIX years. And if it was discussed at the time of the bid, then you clearly had the correct one. Do not lie. It's disgusting. I originally gave four stars but after the response from the owner, deducted a star.