Window World recently completed a full replacement of all 24 windows and a patio door in our 28…read moreyear old home. The experience was excellent from the first consultation all the way through post installation follow up. The quality of the new windows and door are as promised. Our home is noticeably more comfortable, and the reduction in road and air traffic noise is remarkable. A neighbor referred me to Tim, our Design Consultant, and I'm grateful she did. Even though Tim was new, he was a former customer and made sure every detail was addressed. Every home presents its own challenges, and our installation crew certainly encountered a few -- but I was genuinely impressed by their skill, persistence, and consistently positive attitude. Once the installation was complete, the Production Manager, Geral, stepped in seamlessly. He coordinated with Tim and specialist Clayton and followed through on all of my post project questions. Their teamwork and communication made the entire process smooth and reassuring. Overall, we are very pleased with the results and the people who made it happen.

We had Window World install our windows, and overall it was OK--we're happy with the end result,…read morebut there were definitely a few bumps along the way. I know the Yelp reviews are scary, but their Google rating is great. I hadn't checked Yelp until after we chose them, and honestly, I feel like we got lucky. We got quotes from 4 companies for 12 windows (20 total with 2 bay windows). Renewal by Andersen wanted $60K ($50K if we "signed today"), Pella and Champion were around $30K with gimmicks attached. Window World came in around $12K--no gimmicks. That price sealed it. The sales process was smooth. The sales guy was great, pricing made sense, dates were set quickly. Day of install? I'd give it a B-. The crew showed up on time, but communication was tough (very limited English), and they didn't feel like full-time Window World employees--just guys with branded T-shirts. The install took 7.5 hours. There was some standing around, a guy outside on his phone all day, and one worker constantly video chatting with his kid. It's a big investment for us, and I expected a bit more professionalism. They left glass shards behind (we have dogs--scary), tracked in dirt, and didn't reattach some blind brackets. One wall got damaged, but they patched it. You'll need to move everything away from the windows and expect to do a little DIY afterward--vacuuming, hardware, maybe some paint touch-ups. The windows themselves look good. A big gap during install was sealed properly and now looks great. Some windows open smoother than others, and the screens are a little sticky, but they all work. The final walkthrough was awkward--the guy barely spoke English, which made it hard to ask questions. And yeah, you have to handwrite your credit card number on a form at the end. Yikes. In the end, we're happy with the windows and the price. Just go in with realistic expectations--be ready to roll up your sleeves a bit. Solid B-.

We had an excellent experience with Performance Windows. The team was about to get all of our…read morewindows (about 20) in less than a day. The team worked very efficiently and left their work space clean afterwards. I highly recommend their service!

salesman ignored the no soliciting sign & even tried to open my front door. Beware!!!read more

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

got my windows done around 2018 and one window has been cracked. The contract stated life time…read morewarranty. I keep trying to get a hold of them to replace or for me to buy or get the brand to no avail. Very dissatisfied.

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

Great communication. Installer was very professional and courteous. Would definitely recommend.read more

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

We chose Pro 1 Windows from Yelp after "trying" to get a couple different companies to come out for…read morean estimate - seems some folks just don't want the work. Rhonda is easy to talk to & very down-to-earth. Dan and his install team work well together, and with only three of them, were able to do 13 windows (remove & install new) in one day. Very pleased with the quality of the custom windows, and Rhonda offered three different choices of UV protective glass (we chose the middle grade). Keep in mind, though, the windows are built to order, so it was a month after we first met with Rhonda that the installers came. I can't give enough praise in words to thank Rhonda and her team for the effortless transition from old, worn out, builder's grade windows, to the beautiful windows they installed.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

I signed up a window replacement project with Window Nation in August. Until this time the project…read morehas not started. I have called the company several times for updates but never returned my calls. I only learned later after 2 months that the sales person who estimated the project had left company which resulted to the delay and for other changes to be made to the original window plan. The sales manager was supposed to show me pictures of the changes to be made. Until this time I have not seen pictures of the changes. I've been calling the sales manager several times with no response, sent an email but still no response. What kind of a company is this? This behavior is unacceptable - showing irresponsibility. disrespectful and poor communication with customers. This company is worth a minus zero rating - if there is one. LBSmith Rowlett, Tx

NO SHOW...stood us up on our appointment…read more Didn't even call to apologize. Call them and they told me they had already been to our house and had left a quote. RUDE and very unreliable and unprofessional.

Unprofessional. Hung up on by management while disputing damage after her dismissed my concerns on…read moretheir work man ship. Like others complained, they did not remove stickers from window screens. They promised they had the best installers and communication was downhill after the deposit.

After many many many bids, went with this company to replace the rest of my windows. I waited…read moreprobably five months for the windows to come in which wasn't a huge deal to me. The company would reach out about once a month to let me know the status which I really appreciated. (Was impressed by that honestly.) Install went ok. I was not impressed with the crew cleaning up after themselves (because they really didn't) and they didn't clean the windows. Even asked me if the large ladder I had was mine and then said I could use that to clean the windows myself. I had to comment to the company to get the windows cleaned which shouldn't have happened. It's standard practice to have the windows cleaned on the same day as install. I also had to correct them on the need for a permit. Somehow between the bid and install, that was deemed unnecessary. Not sure if I would recommend or not but frankly, there are very few window companies that are recommendable. Probably because the workers rotate between companies anyway. Response: Don't twist my words. It was more than just running out of supplies. And at NO POINT did I provide an incorrect address. I would think I know where I live! I have lived here for SIX years. And if it was discussed at the time of the bid, then you clearly had the correct one. Do not lie. It's disgusting. I originally gave four stars but after the response from the owner, deducted a star.

I can't say enough good things about Love That Door. We've used them for several projects…read morenow--including custom metal doors, garage doors, and windows--and every single time, they've delivered outstanding craftsmanship and service. Their attention to detail is top-tier, and the quality of their work speaks for itself. From design to installation, the team is professional, reliable, and truly passionate about what they do. If you're looking for high-end, custom solutions that transform the look and feel of your home, look no further. Love That Door gets it done right every time.

Good things come to those that wait and have patience. There is a long lead time, but it is…read moretotally worth the wait. The installation took a day. The touch-up came a couple of weeks after installation. The communication was excellent. I recommend this company to provide the door you've always dreamed of having. Thank you!!!