John and Trey were called out for plumbing issue at our residence. They checked out everything and…read morefound that it was a city water issue. The guys were nice, polite, and knowledgeable. John even spoke with the water company the following day to explain the issue directly to them. I would the highly recommend this company anytime.

I just moved into a home in Gainesville which has a well. I have no experience with wells. I woke…read moreup on the third morning to discover that the water wasn't running in the house at all. I had no idea what the problem was. I called Gainesville Plumbing and John and Josh were able to get to my house within a couple of hours. John quickly diagnosed the problem. It wasn't serious and he told me what to do to prevent that problem from happening again. He and Josh also fixed several minor issues for me while they were there. They charged me a very fair price. They were friendly, knowledgeable and professional. I will definitely use them again and I've already recommended them to a couple of friends.

Mike did a great job on replacing my circulating pump of my water heater. Will recommend to my…read morefriends and use again.

It is so hard finding an honest plumber that won't price gouge you and does quality work. We have…read moreused a few plumbers on our very old house and have never been satisfied with work or price. Then we found Mike. He does great work and I feel was very reasonably priced. He was there the same day we called to quote us at no charge and started working the next day on our septic tank. Needless to say our septic tank was so so old and huge roots had grown into the field drain so it was an extensive job. He stayed until after midnight to fix the problem and not make us be without water for more than a day. I am very grateful to him and will use him from now on with any plumbing issues we may have.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

I hope those reading this will learn from it! They serviced my LG Refrigerator on Independence Day…read moreweekend and the tech was very friendly. However, in sales, he quoted what we once called a "boated" price, where like a Car Salesman, he had wiggle room to lower it. What he didn't realize was that while he was working on my unit, the basic Freon Replacement was competitively offered at $450, with an added Sealant with a 90 day warranty. He helped me by lowering the quoted $740 initial "quoted" price twice, ultimately ending at $550 with no warranty or short-term Sealant. Because of the holiday weekend, no other company was available until 3 days or Monday. Thankfully, so far, so good with the repair but when a Tech has elevated a verbal repair offer, he has given himself reduction room and in many cases, has the option of being compensated for the paid amount above what the company will actually accept as a Bonus or Commission. I rated a 2 star for his friendliness and I have to accept some responsibility in approving the repair though having a Construction Project Management background. Just be careful when a price isn't in clear writing!

Billy was professional and polite, was out in one day to review my setup. He provided options with…read moreestimates for each on-site! We decided then he returned per schedule to complete the install in one week. Great plumber, highly recommended!

Friendly, fast and fair! Billy was able to come out within 2 hours of my first call. He found the…read moreproblem, had all the stuff for the repairs and charged a fair and good price. He was patient with my questions and thorough with his explanations. He was respectful of my space and cleaned up when done. I very much recommend and will hire again.

Had a great plumber, Caleb from plumber pro. Did an excellent job fixing my water line at the…read morecutoff box. Delivered this great service after 5pm! Very knowledgeable, did the job quickly, answered all my questions I'll be using Plumber Pro for ALL future plumbing needs!!​

I do not know where to begin…read more We hired this company to do the necessary plumbing for our small commercial kitchen after being assured by John Regusa that he knew what all of the city requirements were necessary to pass a plumbing inspection. What followed was something that took four times longer than communicated and was wrought with one frustration after another. Along the way I expressed concerns over the way things were coming along, however, was told by John at every turn that he knew what he was doing - even when it was apparent that he did not. I paid this company half of the total amount up front and John did his best to get me to give him the remaining half BEFORE the inspection, even lying to me about having scheduled it for the day he was due to finish all work. This was one of many lies he told me. Another of his lies was that he pulled a permit for the gas line he installed which, as it turned out, we did not need because there was an existing gas line already in place. The inspector confirmed the permit was not pulled and only added much after the fact in an effort to cover his behind. John still insisted he was right and the inspector was wrong. John simply had an excuse for everything. Long story short - the inspection failed - miserably. The inspector was shocked over the shoddy work done and simply could not believe his eyes at how some of the piping was rigged. The owner of the company, "Sam", was incredibly combative, deflective and completely unwilling to assume any responsibility from the very beginning. He refused to have a conversation with me at the very beginning, instead, insisting we communicate via email only. His deflection and defense of his employee John in light of emperical proof of lies told and sub par work completed is truly astonishing. Sam even has gone so far as to lay blame - get this - on me for believing John's lies. The two essentially continued to pee on my shoes while telling me it was raining. I believe this company does a signficant amount of damage control and positive PR to hide their MANY negative reviews I unfortunately came across too late. I would avoid them at all costs, especially if you are female as they seem to think we're all naiive and ignorant whose eyes they can easily pull the wool over. I intend on filing a complaint with the GA Secretary of State's Construction Industry Licensing Board - Division of Master and Journeyman Plumbers, BBB and all other appropriate forums. Here is a picture of the sink that John left on these blocks. This was how he left it after telling me it was finished. When I expressed dissatisfaction with this rigged set up - he backpeddled and told me he could get leg extenders, however, he had truly hoped I would be o.k. with it the way it was left. Amazing. The rest of his work was just as unprofessional.

This company is first rate! Knowledgeable, friendly, & professional. Showed up early for the…read moreappointment ready to do the job & the price was below big box plumbers. I will most definitely use Pro State Plumbing from now on & would highly recommend you give him try....

From the owner: Plumbing Contractor in business 26 years. You Always Get The Owner. Integrity and First Class…read moreCraftsmanship

I needed a couple o shutoff valves on my bathtu shower. Sweet man's came to do it a said they…read morecouldn't do it because it was galvanized pipe. Afraid it would crush if they threaded it. That night my son-in-law came up and installed 2 shark bite Bacall valves a job was done in 30 minutes. Apparently Sweetmans need to update their technology. Must have never heard of that. No more Sweetmans.

The customer service in the office is just short of hostile. They also didn't communicate with the…read morevery friendly plumber what exactly he came for. He didn't have a basic part that was needed, changed 2 very small and easy filters while he was here and charges for an hour (195) plus 20 travel fee and 4% credit card fee. I still need the thing I called for. The office person was defensive, rude and offered me 10% off the next $223 visit. Again, the plumber was very nice.

Jon was on time, professional and pleasant. The job was done quickly and cleanly at a fair price.read more

Quality workmanship and excellent service. Will definitely use Showtime again for future projects!read more