Oil change great service…read moreFriendly service competitive rates compared to small shop ASE certified

Heartless, unappreciative of business, cold blooded and uncaring…read more We had trouble with our new GM vehicle over 800 miles from home. They made us feel unwelcome and tried to turn us away. They refused providing any of the GM owners plan warranty benefits. Vehicle had a full tank on delivery, empty tank when returned. A horrible experience.

I phone in a few days before I need the service done on my car. I have no difficulty getting the…read moreappointment on the date and time I prefer. Then, when I arrive, I just check the car in and sit in the waiting area for a bit while the work is done. Sahara has free wi-fi while you wait, comfortable chairs, restrooms, air conditioning and vending machines. I play a few games of Solitaire on my phone, and pretty soon its time to go. Altogether, a comfortable and painless experience. Staff is friendly and knowledgeable. I trust them.

Chip helped me get my Ford Pass and I found out the service engineer soon light was not a problem…read more Much appreciation for getting me back on the road. Highly recommend.

We were traveling in the area towing a travel trailer and I started to have some concerns with my…read moretransmission acting up. I called Jorgensen Ford's Service Dept and asked if I could get my truck in for them to look at this week and they said they were pretty much booked up. I explained what my situation was and they worked me in at 8AM the next morning, checked it out, changed my trany fluid & filter, and was out of there in a couple of hours with the reinforced confidence that everything was fine. These guys are totally awesome, and the service people are some of the most friendly and warmest people I've met. Thanks guys!

I had been on the road for a few weeks, and unfortunately my tire went flat in the middle of…read morenowhere. We were able to put the spare on, got on the road and googled "tire shop" near us. The kind folks at Park N Pump directed us to Justin at Edge Auto Group (because Edge Auto was able to accommodate regular vehicles). They quoted us an hour, to be safe, but we were on the road ten minutes later! Justin, Brennan and everyone at Edge Auto Group were not only courteous and professional, but their prices were extremely reasonable. Given the stressful situation, and as a woman in an area I was unfamiliar with, it was a blessing and a relief to come across Justin and the Edge Auto Group team. THANK YOU GENTLEMEN! I highly recommend Edge Auto Group for all your vehicle needs!

Synthetic oil change, tire rotation, no wait on this visit very reasonable price. Will use again.read more

We took our dodge into the dealer. the car phone was telling us to see dealer. well, $280 later and…read morethey didn't even run the code. they said "they didn't know" we talked to them 3 times. i would never trust them with a car again. they're unfriendly and unhelpful.

A great home town dealership. I drove from St.George, Ut. To Richfield and it was worth the drive…read more Kirk Kelsey was great to work with.

They need to quit trying to price gouge the customers. They do it every single time, unless you…read morecall them out on it. The mechanics barely know what they're even doing. I was gonna have them work on my car and they have had a ride set up to get home and they have the wrong parts even though they get them from across the street. I've never had them work on my car, where it turned out right. They worked on my mom's car dome light with greasy fingers, and when I called them out on it, they claimed it was already like that when it came in, it wasn't. The dome light was just not attached correctly. Nothing else. I would give them a negative star, if that was an option. I do not remember commend this place to anyone. They need to overhaul the employees completely with people with the proper education. I have pictures of the car that they worked on, because I still own it. All of its problems, can be attributed to their poor workmanship. Consider this a public announcement.

I have never bought a vehicle or had a vehicle serviced here. I am from the Washington DC and I…read morework at a local Ford dealership. I ordered a part through the dealership that is literally across the street from me. They made me prepay for the part and.... it took them three months to NOT deliver my part. THREE MONTHS!!!! I had them print me out a list of the dealers that showed the part that I needed. Kelly in the parts department handled me in less than 3 minutes. She even texted me a picture of the shipping label. Good parts/service people are getting few and far between. Kelly is one of those people. Thanks again.

Small town friendly with a smile, but lacks Integrity-Ensure you check your service department…read morereceipt. I was charged 2.5 hours of labor. However I was there less than an hour. So a part that was $90 and took 50 minutes to install, but charged me $365.70 for 2.5hrs of labor that didn't happen. Total bill was $519 for 50 minutes of labor and a $90 sensor. Small town customer service and honesty doesn't exist here. I will be taking my business to a place that understands the meaning of Integrity.

The service technician didn't tighten the bolts on an engine valve cover and 2 transmission cooling…read morelines on my vehicle. This resulted in oil and transmission fluid leaks (diagnosed by a Nissan service department). The service manager denied responsibility, stated not accountable, and denied my request for a copy of their service warranty. Not even an offer to look at my vehicle! High Country Auto service center of Richfield is unethical and obviously not good at their job.